Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11601368July 12, 2024
STEERING
Was driving on the freeway at about 65 mph and electric power steering went out causing me not to have control of the vehicle. Was having a extremely difficult time maneuvering the vehicle out of traffic without hitting anyone
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598640July 3, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The contact inspected the vehicle and became aware that the fuel pump line had deteriorated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597442June 28, 2024
STRUCTURE, POWER TRAIN
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the transmission shuddered and all the gauges on the instrument panel fluctuated intermittently. In addition, while depressing the accelerator pedal, the vehicle failed to respond. The ABS and check engine warning lights were illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed that the cross frame had caused additional damages to the wiring harness, and the framework and torque converter needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597349June 27, 2024
SEAT BELTS
I have a 2014 Chevy Silverado that just got a broken seatbelt driver side tension rod. This was serviced in 2016 due recall and closed with just a plate put in place. Now because the rod may have been compromise it finally gave out and the tension rod completely snapped off and my seatbelt is broken and unsafe. I called dealer that performed repair said they couldn’t do anything I called gm/chevy and said it’s normal wear and tear that doesn’t seam correct to me. There’s an issue with it and it shouldn’t snap off while driving I shouldn’t have to pay out of pocket for a know defect that was not properly corrected and was just preformed a quick fix that didn’t solve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596955June 26, 2024
AIR BAGS
Hi, I had all my side curtain airbags deploy in my truck without any accident and under normal driving conditions. The fronts did not deploy. I had no warning lights or airbag light prior to this event. I spoke with my insurance and they wanted to have my truck inspected. I took it to my local GM dealer. They inspected my truck and looked at the data from the airbag system and determined that they found no reason for why they should've gone off. The force from the airbag was such that I was in a daze and did not know what was going on. If this would've happened on the freeway during heavy traffic I am certain I would not have stayed in my lane and caused a very serious crash involving other vehicles. Lucky this was not the case and there were no cars close to me. The next morning when I woke up I had severe neck pain and an impaired memory. I went into urgent care to get looked at. They performed an x-ray and said it was okay and that it was just severe whiplash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596086June 24, 2024
STRUCTURE:INTERIOR PANELS:DOOR
The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that the driver's side front door panel inside plastic had deteriorated and disintegrated. The contact stated that the door was difficult to open. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595673June 21, 2024
ELECTRICAL SYSTEM, STEERING
I am having issues with the steering. I keep getting a message about the stabilitrak on my truck and when I drive it the power steering just stops and I have to gain control of my truck. I would think that this should be a safety recall. Please assist with looking into this for me please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593863June 12, 2024
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 55 MPH, the stabili-trac warning light illuminated. The contact stated that the vehicle was losing motive power. The contact stated that the failure was intermittent. The contact stated that occasionally the vehicle stalled during the failure. The contact was able to pull over and restart the vehicle. The contact stated that the failure was intermittent and occurred at various speeds. The contact had taken the vehicle to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591582May 30, 2024
POWER TRAIN, ENGINE
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the vehicle began to jerk. The vehicle downshifted and upshifted violently. There was smoke coming from the tailpipe. The accelerator pedal was depressed, but the vehicle was slow to respond. The vehicle stopped and lunged forward. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who was unable to service the vehicle and referred the contact to the dealer. The vehicle was taken to the local dealer, where it was diagnosed that the fuel injectors and cylinder #7 needed to be replaced. The vehicle was repaired. The OnStar error message was displayed and stated to disregard. The contact used and OBD tool and retrieved DTC code: P0207 (Power Train injector) and P0300 “Power train”; and a random cylinder misfire was detected. The manufacturer was contacted and informed the contact there were no open recalls on the VIN. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591623May 30, 2024
ELECTRICAL SYSTEM, STEERING
Stabil track and Steering assist reduced warning lights go off while using turn signal. power steering, cruise control intermittently shut off causing jerking steering wheel and inability to steer. Using break and turn signal intermittently shuts off motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588165May 10, 2024
STEERING, POWER TRAIN, SERVICE BRAKES
ON MARCH 15, 2024 My 2014 Chevrolet silverado LT pickup while I was driving the steering suddenly got hard to steer then the engine shut off , I had very little brakes and steering, then it wouldnt start back after I got stopped. thank goodness I didnt hit anyone, after a few minutes it started and I carefully drove home, it was fine until may 09, 2024 I was going to a DR appointment and when I turned in the drive the steering got really hard and the engine almost died and when I turned it off it wouldnt start back all power was dead after I tried it several times it finally started but the stereo and dash lights were not working correct,I contacted GM and they told me that my truck had been recalled for this problem and they reset the computer module but thats all they were going to do. this didnt fix it and I want them to fix my truck because this is a very serious problem and could cause me to wreak and possibly kill someone or myself. please help me with this matter to get GM to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587690May 8, 2024
AIR BAGS, POWER TRAIN
The 6L80 is known for there bad parts and going out. The transmissions are braking down on accout of poor craftsmanship and cheap parts. Plus my truck is shutting off and back on while driving which caused me to rear-end another truck and not one air bag deployed and it pushed the other trucks bumper all the way under his tail gate and my front bumper has enough damage that the airbags should've went off
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11586330May 1, 2024
SERVICE BRAKES
Purchased the vehicle yesterday, I had it inspected and the service tech informed me the brake booster was not performing correctly. He said instead of going down as a brake the brake is snapped back to where it is not stopping and it can go completely out to where it will not stop. He informed me of a recall on the brake booster. The local GM Dealer checked for the recall and stated the recall had been fulfilled by the previous owner. There's still a problem with the brake booster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586145April 30, 2024
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated the exhaust smelled like fuel, and was running rich on banks 1 and 2. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the high-pressure fuel pump was not working as needed and was adding excessive fuel to the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583939April 18, 2024
SUSPENSION, UNKNOWN OR OTHER
I have a 2014 chevy silverado that I purchased brand new from the dealer. The truck just hit 100,000 miles and recently had a clunking noise from the rear undercarriage. After having it inspected, it has come to my attention that the frame is rusted and rear crossmembers are rusted out causing the rear shock mount to break, and I'm not sure if the frame is salvageable. After doing some research, I found a recall for my year silverado for the undercoating on the frame(not properly done from the factory) but my VIN is not in the recall. I'm at a loss being the year of the vehicle and mileage on the truck considering it might be undeliverable and unfixable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581190April 4, 2024
SERVICE BRAKES
Was driving through the cities, when all of a sudden the brakes in my vehicle were suddenly not working. Being in heavy traffic doing 40mph, I veered off to the side of the road avoiding an accident. I exited the vehicle and inspected underneath for any broken/leaky brake lines. I then checked to see that I still had brake fluid. Everything seemed to be fine. There was no warning or indication with sound that the brakes were out or going bad. After entering the vehicle again the "service brakes" warning popped up on the dash. I called and had the vehicle taken to a shop. The auto shop stated that the vacuum pump was not working and also recommended to replace the brake booster pipe with the pressure switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580455April 1, 2024
STRUCTURE:BODY, FUEL SYSTEM, DIESEL:DELIVERY
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while doing an oil change, the contact became aware that there was rust coming from the fuel tank to the back of the fuel tank. The fuel pump had been leaking fuel. The contact replaced the fuel pump and while removing the bed of the truck, there was rust on the bed of the vehicle. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580194March 30, 2024
SERVICE BRAKES
Trailer Brake driver display notification and alert tone frequently activated with no apparent cause with or without a trailer connected. Alert is so repetitive it becomes an audible and visual distraction to the driver. Manufacturer design restricted code readers at Auto Zone or O’Reilly’s from identifying this problem and force owners to take vehicles to GM shops to identify the cause. The alerts and cause should be repaired under recall at no expense to the owner. I also have video to support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580195March 30, 2024
EXTERIOR LIGHTING
Not related to my vehicle: Even in my truck, the frequency of oncoming and rear vehicle headlight blinding is of great concern. I have noticed that the problem occurs more often with modified pickups of heavy duty pickups. One simple correction could be to limit the absolute height of any driving headlamps. Additionally, in an effort to improve driver visibility by focusing the beams to a concentrated area of view, vs the old heads where the lights failed at the edges of the field of view has greatly contributed to the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580055March 29, 2024
SUSPENSION, STRUCTURE:BODY, UNKNOWN OR OTHER
I have a 2014 Chevrolet Silverado 1500, covered by multiple Technical Service Bulletins regarding issues with premature frame rust due to a manufacturing issue. During the Factory Warranty Period, Chevrolet did not acknowledge or repair the issues noted in the TSBs. A 10 year old truck, with 81k miles on it is no longer safe to operate due to extensive damage to the frame from Chevrolet failing to fulfill their own commitments in resolving this issue. There has been no abuse or failures by myself as the owner that would result in the current unsafe condition. Due to this being an extremely widespread and known issue, this must be further investigated and upgraded to a full recall. Without a full on recall, unsafe vehicles will continue to be utilized on roadways, causing safety concerns to owners, passengers, and others on the roadway. Chevrolet has just refused to repair the damage due to the expiration of the factory warranty period. The vehicle was in possession of Chevrolet several times during the warranty period, but the resolution and repair was not completed. Per the TSB, this was to be completed and Chevrolet acknowledged the issue. Since not all dealerships have the ability or willingness to address this concern, Chevrolet must be put as the responsible party through a recall to rectify this, allowing owners to drive safe vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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