Chevrolet Silverado Complaints (2013)

443 consumer complaints on file.

#11466052May 25, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was told from a mechanic that the header where my spark plugs go is wrapped do to the manufacturer and is causing the spark plugs to misfire. The truck has died at a stop, is causing the truck to run horrible. I am sorry if I am not explaining it all properly. My dad bought this truck brand new in 2013 and he passed away in 2015 and I paid of the car so I could have the memory. So I have had it and been in the truck pretty much off the lot. its has only 95 thousand miles and has had this issue always, but I was always told problems with spark plugs and coils until now. please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465856May 23, 2022
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
at least once a month gives a false trailer braking error and the truck brakes itself, dash dies, driver loses control over the vehicle. It is a risk of crashing or being hit because the truck stops itself in the middle of driving without brake lights coming on to alert other drivers. No way to overcome this - can't hit the gas pedal, etc. It seems to think that you are hauling a trailer and it thinks the trailer is swaying... problem is this truck has never towed a trailer even one time... it's completely false. But also very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463919May 9, 2022
AIR BAGS
I took my Chevrolet Silverado in for the airbag recall, and when it was returned to me the passenger airbag sensor was set off on the dash. The recall work wad done at Capital Chevrolet, at 6200 S I-35 Frontage Rd, Austin, TX 78745. I asked them to fix the airbag sensor problem, and they looked at it and wanted to charge me to fix it. They said that "well it's a 2013 so it probably just went bad". I find it overly suspicious that it went bad IMMEDIATELY after conducting an airbag recall. They offered to repair the airbag issue, but only if I paid them the normal rate. How in the world does it it make sense for me to pay for a recall issue. There were NO issues with the airbags before I brought it in for the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462102April 25, 2022
FUEL/PROPULSION SYSTEM
Diesel Exhaust Poor Quality Warning false alarmed and began restricting vehicle speed thus limiting range the vehicle can travel to less than 250 miles and at speeds significantly lower than posted speed limits. Potentially leaving a motorist stranded or vehcile incapacitated when traveling distances greater than 250 miles from residence. 1st warning reduces speed to 65mph after 100 miles 2nd warning reduces speed to 55mph after 75 miles 3rd warning reduces speed to 4 mph after 75 miles The warning light has appeared on the vehicle on 3 separate occassions and never due to DEF being expired or old. On all three occasions vehicle was taken to local Chevrolet Service Department for repairs. First incident January 10th 2022 replaced 2 thermastats, Second incident February 9th 2022 added fresh fuel, Third incident April 1st 2022 replaced secondary NOX sensor. My safety is at risk if I were to use the vehicle to travel long distances, use the vehicle for towing or attempt to travel on the interstate. No assurances have been made by Chevrolet that repairs have truely fixed the issue as it continues to recur and each time I am being charged by dealership for different repairs. The issue has been reported to Chevrolet Customer Care whom have been difficult to communicate with, only agreed to re-imburse $41 of the over $2000 in repairs, and do not seem to care about my safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456288March 11, 2022
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FRONTAL AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIRBAG LIGHT WAS ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454429February 28, 2022
AIR BAGS
Takata Recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453598February 23, 2022
AIR BAGS
Our company no longer owns this vehicle. It was sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453267February 21, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I experienced a failure of the BOSCH 4.2 fuel rail pump while driving on Interstate 65 North near Louisville KY at night and my truck had a dead pedal and was unable to accelerate any and I was in the right lane going over a bridge and two tractor trailers were in each lane behind me and having been on the bridge I was unable to leave the lane of travel until I had completely transversed the bridge I was traveling over. I did engage my emergency flashers immediately but having the trucks side by side and the truck in my lane traveling at highway speeds I was almost struck from behind as the tractor trailer applied his brakes and was able to avoid the collision luckily. I took my truck to the local dealership and was told what the issue was and I had it fixed immediately. The price of the repair was $10,362.64 give or take a few dollars. I had a warranty but that company refused to pay since it's not considered part of the engine. Dodge has issued a Recall for the exact same part as far as I am understanding but yet Chevrolet/GMC has not. Thank you very much [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450618February 5, 2022
ENGINE
Active fuel management caused my 5.3 liter v8 valve train to fail and lost compression in a few cylinders.had to replace complete motor at 120,000 miles.at mechanics now getting a new non afm jasper engine to the tune of 8000 dollars.even with impeccable maintenance.myself being the only owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446087January 4, 2022
UNKNOWN OR OTHER
The parking pin in my parking shifter broke I had no idea that it did, lucky me I was in a parking lot but my truck just started rolling found out it was a pin that keeps it park broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446119January 4, 2022
AIR BAGS
I ow n a 2013 Silverado that I purchased new. I received a recall notice February 2021 which I believe is the second one. I have not been contacted and when I call Chevrolet customer assistance center, my calls are dropped after putting on hold. How long is this to take ? I don't feel safe when I have a passenger with me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445700December 31, 2021
SUSPENSION, STRUCTURE:BODY
Frame already has holes from rust after only 8 years and was well kept and washed regularly. The vehicle also has about 85k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444552December 21, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443213December 9, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue but informed the contact that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443118December 8, 2021
AIR BAGS
I was notified of the air bag recall in February 2021. To date, I have not heard anything from anyone about replacement of the passenger-side airbag. When I check the recall on line I see that the "remedy is not available". How long do I need to wait to get this resolved?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441460November 23, 2021
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
The contact owns a 2013 Chevrolet Silverado 1500. The contact had taken the vehicle to an independent mechanic who discovered significant corrosion on the rear subframe of the vehicle. The dealer was notified of the failure and informed him that they had never heard of such a failure with that model vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441256November 22, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not yet contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440543November 15, 2021
UNKNOWN OR OTHER
Dash in my truck has experienced substantial cracking. I understand that lawsuit filed by owners for factory / dealer replacement was dismissed, I believe the materials used in manufacture of this item is substandard and should be replaced at no cost the owners of these vehicles. I have also been informed that replacement parts purchased at Chevrolet have also failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439599November 7, 2021
FUEL/PROPULSION SYSTEM
Metal shavings in my fuel system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439275November 3, 2021
STRUCTURE:BODY
1/ PREMATURE RUST ALL OVER FRAME. FRAME RAIL IS ROTTED THRU AND WILL COLLAPSE IN AN ACCIDENT ALDO WILL NOT PASS A SAFTY INSPECTION . THIS TRUCK HAS APPROV. 70,000 MILES ON IT. THERE ARE AMNY THREADS ALL OVER TH INTERNET WITH OTHER PEOPLE WITH THIS PROBLEM.G M KNOWS ABOUT IT 2/ I HAVE NOT BROUGHT IT TO A DEALER BECAUSE I ALREADY KNOW WHAT THE ANSWER IS i HAVE HAD GM TRUCKS ALL OF MY LIFE ( IM 68) I HAVE NEVER HAD A FRAME ROT OUT. I DID SPEAK TO A FRIEND IN THE PARTS DEPARTMENT AT A DEALER AND HE KNEW ALL ABOUT THE PROBLEM AND TOLD ME HE HAS NO KNOWLEDGE THAT GM WILL RECALL THEM LIKE TOYATA DID YEARS AGO. I CAN'T EVEN TRADE IT IN BECAUSE THE DEALER ALREADY KNOWS THE FRAME WILL BE A PROBLEM AND GIVE ME NOTHING FOR A 28,000 TRUCK . I REALLY DON'T KNOW WHAT TO DO . THE DATE ON THE INCIDENT IS I BELIVE WHEN I PURCHASED IT . IT WAS RUSTING THEN . THE TRUCK IS TITLED TO MY BUSNESS PPD CORP 1489 MAIN STREET BROCKTON MA 02301. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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