Chevrolet Silverado Complaints (2003)

2,092 consumer complaints on file.

#10226018April 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAD ONE INCIDENT ABOUT 6 MONTHS TO A YEAR AGO WHEN THE SPEEDOMETER IN MY VEHICLE FAILED TO READ PROPERLY. I LATER RECEIVED A LETTER FROM CHEVROLET STATING THERE WAS A DEFECT INVOLVING THE SPEEDOMETER. HOWEVER, THE MILEAGE ON MY VEHICLE (ABOUT 100K AT THAT TIME) WAS OVER THE 70K MAXIMUM FOR THE COMPANY TO REPAIR IT. I HAVE SINCE HAD IT HAPPEN SEVERAL MORE TIMES, OFF AND ON, DURING 2008. THE SPEEDOMETER STICKS, EXAMPLE: AT 30 MPH, THEN YOU HAVE TO SUBTRACT 30 MPH FROM WHATEVER IT REGISTERS TO GET YOUR ACTUAL SPEED. I CONTACTED THE 1-800 NUMBER FOR CHEVROLET. THEY OFFERED ME A $200 VOUCHER FOR OTHER "MAINTENANCE" AT THE DEALER, BUT REFUSED TO REPLACE THE SPEEDOMETER. I HAVE NOT HAD IT LOOKED AT BECAUSE I WILL BE CHARGED A DIAGNOSTIC FEE ON SOMETHING THAT THEY ARE NOT WILLING TO REPLACE. IT IS OBVIOUS THAT THE DEFECT IS IN THE PART, AND IS NOT DUE TO ANY NEGLECT ON MY PART. I DID TELL THE 1-800 CLERK TO SEND THE VOUCHER AFTER SHE TOLD ME THAT THERE WAS NO OTHER RECOURSE. SHE STATED THAT THE VOUCHER WAS FOR ME BEING A LOYAL CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225607April 24, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENTATION CLUSTER PREMATURE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225446April 23, 2008
AIR BAGS
AIRBAG LIGHT, 53,000 MI ON VEHICLE, CODE B0103. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224501April 14, 2008
VEHICLE SPEED CONTROL
GM SENT OUT A LETTER TELLING ITS CUSTOMERS THAT IF YOU HAD A SILVERADO (MINE IS A 2003) THAT HAS SPEEDOMETER PROBLEMS IT COULD NBE REPLACED FREE OF CHARGE IF IT HAS LESS THAN 70,000 MILE OR 7 YEARS. MY TRUCK STARTED HAVING SPEEDOMETER PROBLEMS WHEN IT HIT 81,000, SO EVEN THOUGH ITS 5 YEARS OLD I HAVE TO PAY TO HAVE IT REPLACED? ITS NOT LIKE ITS A SPEEDOMETER CABLE, ITS THE WHOLE CLUSTER WHICH IS PRETTY EXPENSIVE. I THINK GM NEEDS TO MAKE GOOD ON THIS BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224093April 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I PURCHASED THE TRUCK USED WITH 83,000 MILES IN AUGUST OF 2007. ABOUT A MONTH LATER THE WATER TEMP GAUGE MOVED ALL THE WAY AROUND AND THEN WENT BACK TO ZERO AND STOPPED WORKING. THEN THE SPEEDOMETER WAS STUCK FOR A FEW DAYS AND STARTED WORKING AGAIN. BUT FOR HOW LONG? AND NOW I'VE HEARD GM ISSUED AN "EXTENDED WARRANTY" JUST FOR THE GAUGES AND MUST HAVE UNDER 70,000 MILES INSTEAD OF A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223679April 8, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
MALFUNCTION OF HEATER CORE IN 03' C-1500 CHEVROLET SILVERADO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223040April 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDO SLOWLY QUIT WORKING. ASKED SEVERAL SERVICE AGENTS AND DEALERS AND THEY WERE UNAWARE OF THE WAY TO CORRECT THE PROBLEM OTHER THAN BY RESTARTING THE VEHICLE OVER AND OVER UNTIL IT FORCED THE SPEEDO BACK INTO ZERO PLACEMENT, BUT NOW THAT DOES NOT WORK AND THE SPEEDO DOES NOT WORK AT ALL. ALL OTHER GAUGES WORK FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222467March 27, 2008
STEERING
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS A LOOSE, KNOCKING FEELING AS HE TURNED HIS STEERING WHEEL MULTIPLE TIMES. THE CONTACT TOOK THE VEHICLE TO A DEALER TWICE AND WAS INFORMED THAT IT WAS AN ONGOING FAILURE AND ALL THEY COULD DO WAS TO GREASE THE STEERING SHAFT. THE DEALER ALSO STATED THAT IT WAS JUST A TEMPORARY REPAIR AND WOULD HAVE TO TAKE THE VEHICLE BACK PERIODICALLY FOR RELUBRICATION. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 81,000 AND FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221910March 20, 2008
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, EXTERIOR LIGHTING:HEADLIGHTS
DAY TIME RUNNING LIGHTS / LEFT AND RIGHT SIGNAL BULBS LIGHT FIXTURE OVER HEATING CAUSING SIGNAL BULB ORANGE TINT TO "MELT" OFF. THIS ALSO INCLUDES THE REFLECTOR "BLACKENING" FROM MID BULB TO TOP. OVER HEATING CAUSES THE SIGNAL BULB TO PEEL AND TURN TO CLEAR BULB. VIOLATES CALIFORNIA VEHICLE CODE FOR SIGNALING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221538March 18, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE ENTIRE INSTRUMENT PANEL WAS ACTING UP, THEN THE SPEEDOMETER WAS SHOWING 20 WHEN I WAS STOPPED, THEN IT WOULD GO BELOW 0, AND NO FINALLY IT DOES NOT WORK AT ALL. I RECEIVED A LETTER SAYING CHEVY KNEW THIS WAS A PROBLEM BUT WOULD ONLY FIX IT IF THE TRUCK HAD LESS THAN 70,000 MILES AND WAS UNDER 7 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221609March 18, 2008
STEERING:COLUMN
POTENTIAL SAFETY PROBLEM WITH STEERING SHAFT ON 2000-2005 CHEVY TRUCKS. I HAVE HAD MY STEERING WORKED ON TWICE TO SOLVE A KNOCKING IN THE COLUMN. GM DEALERSHIPS SAY IF IT GOES UNREPAIRED THERE COULD BE A POTENTIAL FAILURE IN THE STEERING SHAFT. THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THIS ALL YOU HAVE TO DO IS GOOGLE "CHEVY STEERING PROBLEMS". DEALER REPAIR SERVICE SAYS THERE IS NO FIX AND YOU HAVE TO BRING IT IN EVERY 20,000 TO 30,000 MILES AND HAVE IT REPAIRED AT A COST OF 100 DOLLARS TO 500 DOLLARS. SOMETHING NEEDS DONE ABOUT THIS BEFORE SOMEONE GETS HURT FROM THIS. THERE SHOULD BE A RECALL JUST FOR THE FACT THAT IT IS COSTING EVERYONE THAT HAS PURCHASED A CHEVY TRUCK TO FIX THE PROBLEM OVER AND OVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221622March 18, 2008
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL LINE FAILURE,FUEL LEAKING,FUEL SUPPLY AND RETURN HOSE RUBBED TROUGH ON BODY (BED) REPLACED PART #15044352 HOSE3.163 C $ 334.10 REPLACED PART #15044356 HOSE 3.163 $257.96. THE PARTS WERE NOT RETURNED AS REQUESTED, THEY WERE THROWN AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221106March 13, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ERRATIC. DOES NOT REFLECT ACTUALLY SPEED. NORMALLY JUMPS OR STAYS AT 20 MPH. DEFINITE SAFETY ISSUE AND I CAN SEE BY WEB RESEARCH A VERY COMMON PROBLEM. HOW DOES ONE MAINTAIN PROPER SEPARATION DISTANCE ? WHERE'S THE RECALL ?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220898March 12, 2008
AIR BAGS
TL*THE CONTACT'S SON OWNS A 2003 CHEVROLET SILVERADO 1500. ON MARCH 9, 2008, THE CONTACT'S SON PLACED THE KEY IN THE IGNITION AND STARTED THE VEHICLE. THE AIR BAGS SUDDENLY DEPLOYED. THERE WERE NO AIR BAG LIGHTS ILLUMINATED OR WARNING LIGHTS PRIOR TO THE FAILURE. THE CONTACT CALLED THE DEALER, BUT THEY WOULD NOT ASSIST. THE DEALER ADVISED THE CONTACT TO CALL HIS INSURANCE COMPANY AND FILE A CLAIM. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 51,324 AND FAILURE MILEAGE WAS 51,280.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220433March 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ERRATIC SPEEDOMETER READINGS. STARTED WITH JUST READING A FEW MILES OVER. NOW 9 TIMES OUT OF 10 IT SAYS I'M DOING 20 TO 30MPH WHEN I START THE TRUCK. CHECKED ONLINE AND MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEM. HOW MANY DOES IT TAKE BEFORE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220270March 6, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500. IN 2007, A PROFESSIONAL TECHNICIAN INFERRED THAT THE ROTORS MAY POTENTIALLY FAIL. ONE YEAR LATER, THE CONTACT NOTICED THAT WHEN TRYING TO STOP THE VEHICLE, THE BRAKE SYSTEM PERFORMED HORRIBLY. AFTER CAREFULLY INSPECTING THE VEHICLE, HE NOTICED THAT THERE WAS EXCESSIVE RUST ON THE BRAKE ROTORS. HE IS IN THE PROCESS OF REPLACING THE ROTORS HIMSELF. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT HAVE NOT CONCLUDED THAT THE COMPONENT WAS DEFECTIVE. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218891February 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I PURCHASED A 2003 CHEVROLET SILVERADO PICKUP IN DECEMBER 2006. IN THE BEGINNING OF 2007, MANY OF MY INSTRUMENT PANEL GAUGES BEGIN TO STICK. SOME DAYS THEY WOULD WORK, SOME DAYS THEY WOULDN'T. SHORTLY AFTER THIS, I RECEIVED A "COURTESY" LETTER FROM GM DESCRIBING THE PROBLEMS HAPPENING TO MY VEHICLE AND ADVISING OWNERS OF A SPECIAL COVERAGE THAT WOULD EXTEND THE WARRANTY FOR CERTAIN CUSTOMERS. MY VEHICLE, HAVING OVER THE NUMBER OF MILES ALLOWED, DOES NOT QUALIFY FOR THIS COVERAGE. SINCE THAT TIME, ALL THE GAUGES ON MY INSTRUMENT PANEL HAVE GONE OUT. I STRONGLY DISAGREE WITH GM'S CLAIM THAT THIS IS "NOT A SAFETY ISSUE". NOT HAVING A SPEEDOMETER, OR ANY OTHER GAUGES ON THE VEHICLE IS EXTREMELY UNSAFE! I HAVE A FIVE YEAR OLD VEHICLE, AND I UNEQUIVOCALLY BELIEVE THIS ISSUE SHOULD BE ELEVATED FROM ONE OF A "COURTESY EXTENSION" TO A RECALL. THIS DEFECT HAS NOTHING TO DO WITH THE MILEAGE ON MY TRUCK, AND I SHOULD NOT BE PENALIZED FOR THE NUMBER OF MILES ON IT! I CONTACTED GM CUSTOMER SERVICE, BUT I WAS ADVISED THAT MY VEHICLE WAS OVER THE ALLOWABLE MILEAGE FOR THIS SPECIAL COVERAGE AND I COULD NOT BE ASSISTED. THIS SITUATION IS TRULY AN ACCIDENT WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218815February 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:ELECTRICAL
APPROX. 2 YEARS AGO THE INSTRUMENT PANEL WENT OUT IN OUR CHEVY SILVERADO TK. AT THAT TIME THERE WAS ABOUT 50K MI. ON THE TRUCK. WE COULD NOT AFFORD TO HAVE THE PANEL FIXED. WE HAVE BEEN DRIVING THE TRUCK AS IS. WE HAVE HAD MANY CHEVY TKS. ABOUT ONE MO. AGO WE RECEIVED A LETTER IN THE MAIL ABOUT CHEVY PRODUCTS HAVING THE SAME PROBLEMS AS OURS. BUT THE STIPULATIONS ARE IN OUR EYES UN ACCEPTABLE. YOU CAN HAVE NO MORE THAN 70K MI. ON THE VEHICLE IN ORDER FOR CHEVY TO FIX THIS DEFECT. IF THEY KNEW OF THE DEFECT HOW CAN THERE BE THIS KIND OF STIPULATION... FOR THOSE OF US IN CA, THE MILES TRAVELED ARE MANY MORE THAN OTHER STATES. ALSO THE DEFECT IN THE VEHICLE DOES NOT DISCRIMINATE. WHEN IT HAPPENS IT HAPPENS! THE LETTERS WERE SENT OUT TO VEHICLES THAT ARE 2003'S. IT HAS ALREADY BEEN 5 YRS. WE BELIEVE THERE SHOULD BE A RECALL ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218514February 19, 2008
ELECTRICAL SYSTEM
ON JANUARY 5, 2008 I ARRIVED HOME AT 11:30 PM AND PARKED MY TRUCK IN THE GARAGE ATTACHED TO MY HOUSE. I WENT TO BED AND AT AROUND 2:00 AM I SMELT SMOKE. I WALKED THROUGH THE HOUSE CHECKING ROOMS, WHEN I GOT TO THE SCREEN DOOR TO THE GARAGE THE HANDLE WAS HOT. I THEN WENT OUT MY FRONT DOOR AND CALLED 911. THE TRUCK WAS A LOSS AND PART OF MY GARAGE. IN LESS THEN 11 MONTHS THIS IS THE 2ND CHEVROLET/SILVERADO THAT I HAVE OWNED THAT HAS BURNT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10218221February 16, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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