Chevrolet Silverado Complaints (2008)

1,298 consumer complaints on file.

#10246572October 23, 2008
VISIBILITY
I WAS TRAVELING FROM MY HOME TO ALEXANDRIA,LA. TO PICK UP SOME PARTS FOR OUR FARM. WEATHER CONDITIONS WERE CHANGING FROM WARM TO COOLER TEMPERATURE DUE TO AN INCOMING COLD FRONT. TRAVELING 55 MPH ON A NEW SMOOTH SECTION OF LA. HIGHWAY 1, WHEN ALL OF A SUDDEN A LOUD GLASS SHATTERING NOISE HAPPENED BEHIND ME. WHEN I LOOKED BACK I SAW THE REAR WINDOW HAD SHATTERED AND ALL OF THE SHATTERED GLASS HAD BLOWN OUT TOWARDS THE REAR BED OF THE TRUCK. I NOTIFIED SOUTHERN CHEVROLET OF THE INCIDENT BY DRIVING BY THERE TO SHOW THE SALES PERSON THE EXPLODED CONDITION OF THE WINDOW. AFTER ATTEMPTING TO GET THE MANAGER, WE WENT IN TALKED WITH THE SERVICE MANAGER ABOUT IT. SHE HAD NO RECOLLECTION OF PREVIOUS FAILURES ON THIS TRUCK MAKE. THE SALES PERSON SAID HE WOULD FOLLOW UP WITH THE MANGER AND RESEARCH OF ANY OTHER PROBLEMS ASSOCIATED WITH THIS STYLE OF TRUCK AND CONTACT ME. NO RESPONSE RECEIVED AS OF THIS DATE 10.23.08. I THEN PROCEEDED TO GLASS PLUS AND HAD THE BACK WINDSHIELD REPLACED BECAUSE THE RAIN STARTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245860October 18, 2008
ELECTRICAL SYSTEM
I OWN A 2008 SILVERADO CREW CAB, AT AROUND 1080 MILES I LOST ALL INSTRUMENT GAUGES, FUEL, OIL, TEMPERATURE AND ODOMETER INCLUDING THE DRIVER INFORMATION SENSOR. THE ACTIVE FUEL MANAGEMENT SHUT DOWN AS A RESULT OF THIS INCIDENT, WHERE THE VEHICLE DOES NOT DROP FROM 8 CYLINDERS TO 4 CYLINDERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244640October 7, 2008
SERVICE BRAKES, HYDRAULIC
WE HAVE HAD A PROBLEM WITH SQUEALING BRAKES SINCE ABOUT NOT EVEN A WEEK OF OWNING IT. WE CALLED IT IN AND TOOK IT IN TO KOONS CHEVROLET OF WHITE MARSH IN WHICH THEY TOOK IT FOR LESS THEN 2 MILE TEST DRIVE AND DIDN'T EVEN REMOVE THE TIRES (WE COULD TELL BECAUSE ITS A DUALLY AND NOT 1 FINGER PRINT ON THE DIRTY HUBCAP). THEY CLEARED TICKET OUT AND CLAIMED NO NOISE. WE TOOK IT HOME STILL HAVING PROBLEMS WITH THE SQUEALING AND WE TOLD THEM SO AND EXPRESSED OUR DISGUST THAT THEY DIDN'T EVEN CHECK THE WHEELS. TOOK IT IN FOR REPAIR AGAIN AND TOOK FOR ABOUT 1 MILE TEST DRIVE AND SAID THEY DIDN'T HEAR ANYTHING, THIS TIME WE TOOK OFF WORK TO WATCH AND MAKE SURE THEY REMOVED THE TIRES. ONCE REMOVED WE LOOKED AT ROTORS AND ALL WHICH APPEARED BLUE AS IF THEY OVERHEATED (OWNER OF VEHICLE WORKS FOR MEINEKE, BRAKE SPECIALIST!!) THIS TIME AFTER WASTING OUR WHOLE DAY THEY SAID THEY WOULD TURN THE ROTORS (TRUCK NOT EVEN 2 MONTHS OLD, TO IGNORANT TO REPLACE) HOWEVER THAT DON'T MATTER BECAUSE AFTER WASTING THE WHOLE DAY THEY DECIDE TO TELL US THEY DON'T HAVE THE TOOLS TO FIX IT??? THIS IS WHERE WE BOUGHT IT AND THEY CANT SERVICE IT AND TOLD US THEY ALREADY HELPED US MORE THEN THEY SHOULD HAVE AND THIS WAS STRAIGHT FROM CHRISTIAN THE SERVICE MANAGER!*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244789September 30, 2008
ELECTRICAL SYSTEM
2008 CHEVROLET SILVERADO. CONSUMER HAS ISSUES WITH THE RECALL 08048 AND OTHER PROBLEMS WITH THE VEHICLE. *NJ THE CONSUMER STATED THE WINDSHIELD WIPERS ACTIVATED ON THEIR OWN ON SEVERAL OCCASIONS, THE RIGHT PASSENGER DOOR WINDOW LOCKOUT WAS INOPERATIVE, THE RIGHT SIDE DOOR MIRROR TILT FEATURE WORKED OCCASIONALLY, THE INSTRUMENT PANEL LIGHTS WORKED INTERMITTENTLY AND THE RADIO/CD PANEL LIGHTS WORKED SOMETIMES. THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL WHICH STATED A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL- CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION. RECALL 08V441000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240821September 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
NORMAL OPERATION UNTIL AUGUST 25, 2008. TRANSMISSION FAILURE OCCURRED ON A CITY STREET ENROUTE TO I-95. FAILED IN DRIVE AND COMPLETELY LOST REVERSE GEAR. LOUD SPINNING SOUND WAS HEARD. VEHICLE HAD 37, 351 MILES. THE MECHANIC AT MAROONE CHEVROLET SAID THE PROBLEM WAS WITH THE "CLAMSHELL". THAT IT HAD COME APART AND THERE WAS METAL THROUGHOUT THE SYSTEM. THEY RECOMMENDED A COMPLETE TRANSMISSION CHANGE AT THE COST OF $3, 377.07. WE WENT AHEAD WITH THE RECOMMENDED REPAIRS. SO FAR, NO PROGRESS WITH COMPLAINT RESOLUTION THROUGH GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240532September 1, 2008
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, TIRES, EQUIPMENT
MY FATHER WAS DRIVING A STOCK DUAL CAB CHEVY 2008 SILVERADO, NOT SURE WHAT THE STOCK TIRES FOR THIS TRUCK IS. WAS BOUGHT IN LUCEDALE, MS AT WALT MASSEY CHEVROLET. HE WAS FORCED OFF THE NORTH SIDE OF ROAD TRAVELING WEST AT APPROX. 60 MPH AND WHEN REENTERING PAVEMENT OR DURING YAWING (STILL UNCERTAIN, BUT PICTURES WERE TAKEN BY INVESTIGATORS), THE RIGHT TIRE DETACHED FROM THE AXLE WHICH CAUSED THE VEHICLE TO GO OFF OTHER SIDE OF ROAD AND HIT A LARGE OAK. THE ONSTAR SERVICES, WHICH WERE FUNCTIONING, DID NOT NOTIFY EMS OR FAMILY. THE TRUCK WAS STILL RUNNING WHEN WITNESSES WENT TO ASSIST HIM. THE VEHICLE STARTED SMOKING INSIDE THE TRUCK, WHICH MADE WITNESSES LEAVE SCENE AND THE VEHICLE BLEW UP AND NOTHING WAS LEFT TO IDENTIFY HIM OR THE VEHICLE TO NOTIFY FAMILY OF HIS WHEREABOUTS. *TR
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
1
#10234490July 16, 2008
STRUCTURE
DESIGN DEFECT - EXTENDED CAB - LOW TO HIGH VOLUME HIGH PITCH WIND HOWL WHEN DRIVING INTO A HEAD WIND DEPENDING ON INTENSITY & DIRECTION OF WIND. LOUD ENOUGH THAT AN ONSTAR OPERATOR COULD HEAR IT & IT COULD BE RECORDED ON THE DEALER"S GENERAL MANAGERS VOICE MAIL. MAKES CONVERSATION DIFFICULT. DEALER DOESN'T HAVE A CLUE AS TO WHAT TO DO TO FIND & CORRECT IT. A SECOND DESIGN BLUNDER WAS REPLACING THE CHARCOAL GRAY INTERIOR IN PREVIOUS YEARS WITH THE EBONY INTERIOR. IT IS IMPOSSIBLE TO KEEP CLEAN & ATTRACTS LINT & DIRT LIKE A MAGNET. THE GRAY INTERIOR WAS THE PERFECT COLOR COMBINATION WITH THE TWEED PATTERN SEAT INSERTS. A THIRD BLUNDER IS THE RAISING THE TRUCK BODY 3 INCHES HIGHER OFF THE GROUND PLUS ADDING 2 INCHES TO THE DEPTH OF THE BED MAKING THE BED RAIL 5 INCHES HIGHER OFF THE GROUND. THE COMBINATION MAKES IT VERY DIFFICULT TO ACCESS OBJECTS IN THE BED FROM THE SIDES OF THE TRUCK. TO MAKE THE TRUCK USABLE FOR MY WORK I AM HAVING TO HAVE IT LOWERED 2 INCHES IN FRONT & 3 IN THE REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234076July 12, 2008
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRIC
ON MY 2008 CHEVY K2500, I HAVE A FACTORY INSTALLED BRAKE CONTROLLER FOR MY 5TH WHEEL TRAILER. THE PROBLEM IS THAT IF THE ABS LIGHT COMES IT SHUTS POWER TO THE TRAILER. G M BUILT IT THIS WAY AND WON"T ANSWER MY COMPLAINT THOUGH BARTOW CHEVY. EACH TIME ITS BEEN FRONT WHEEL SENSOR. NOT MY TRAILER BRAKES. IAM GOING DOWN THE ROAD WITH 13000# BEHIND ME WITH NO BRAKES. DEALER HAS NOTIFIED THEM TWICE, WITH NO REPLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232920July 1, 2008
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 10 MPH AND DEPRESSING THE BRAKE PEDAL, THE ATTACHED TRAILER CONTINUED TO MOVE FORWARD AND CAUSED THE VEHICLE TO SWAY ACROSS THE HIGHWAY. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CONTACT STATED THAT THERE WAS A MALFUNCTION WITH THE ELECTRIC BRAKE SYSTEM, WHICH CONNECTS TO THE TRAILER'S COMPUTERIZED SYSTEM. THERE WAS NO POWER IN THE ELECTRIC BRAKE SYSTEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR; HOWEVER, THE FAILURES CONTINUED. THE VEHICLE WAS REPAIRED SEVERAL TIMES FOR AN IDENTICAL FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 500 AND CURRENT MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232453June 26, 2008
FUEL SYSTEM, DIESEL
I HAVE A 2008 CHEVROLET SILVERADO DIESEL. I HAVE INCIDENTS OF BURNING SMOKE FILLING THE CAB. I TOOK IT TO THE DEALER AND THEY SAID THIS WAS A NORMAL FUNCTION OF THE EMISSIONS SYSTEM. I CONTACTED GM AND THEY SAID THE SAME THING AND THAT I SHOULD LEARN TO LIVE WITH IT. THIS HAPPENS WITH NO WARNING IT IS DISTRACTING AND DISTURBING WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230911June 13, 2008
FUEL SYSTEM, DIESEL
TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT RUNS ROUGHLY. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FUEL FILTER AND THE TAIL SHAFT SEAL ON THE TRANSMISSION BECAUSE IT WAS LEAKING. THE FOLLOWING DAY, SHE NOTICED THAT THE VEHICLE WOULD ONLY GET 6.8 MPG. THE FAILURE MILEAGE WAS 113,873 AND CURRENT MILEAGE WAS 115,232.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229732June 3, 2008
SUSPENSION
I EXPERIENCED EXCESSIVE VIBRATION IN MY 2001 CHEVROLET SILVERADO 1/2 TON 4X4 AFTER HAVING MY WHEELS ROTATED. AFTER REBALANCING DID NOT CORRECT THE PROBLEM A CLOSER EXAMINATION OF THE WHEEL REVEALED THAT IT WAS BROKEN. A LONG CRACK HAD DEVELOPED. MY VEHICLE CURRENTLY HAS ABOUT 177,000 MILES. THIS FIRST WHEEL FAILURE OCCURRED AT ABOUT 170,000 MILES. IN MAY AFTER HAVING MY WHEELS ROTATED I AGAIN EXPERIENCED EXCESSIVE VIBRATION. CLOSER INVESTIGATION OF THE WHEEL REVEALED THAT I HAD A SECOND WHEEL THAT HAD BROKEN. I CALLED CHEVROLET AND WAS ADVISED TO TAKE THE WHEEL TO A CHEVROLET DEALER FOR AN INSPECTION AND HAD A PICTURE TAKEN OF THE DEFECT WHICH WAS SENT TO CHEVROLET. MY TIRE DEALER ALSO INFORMED ME THAT A SIMILAR SITUATION WITH BROKEN WHEELS HAD OCCURRED WITH ANOTHER CUSTOMER WHO HAD 4 BROKEN WHEELS ON THE SAME VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227043May 8, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE BRAKES FAILED. THE CONTACT DROVE THROUGH A RED LIGHT AND WAS FINALLY STOPPED WHEN THE EMERGENCY BRAKE WAS ENGAGED. A CRASH OCCURRED AND THE VEHICLE SUSTAINED SCRATCHES DOWN THE SIDE AND A DENT IN THE REAR. THE CONTACT WAS INJURED AND STATED THAT HE WOULD CALL HIS DOCTOR FOR AN EXAM. THE DEALER HAS NOT YET BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 486.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10224418April 14, 2008
TIRES
TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH, THE REAR DRIVER SIDE TIRE FELL OFF AND CAUSED THE VEHICLE TO SWERVE AND FLIP THREE TIMES. THE DRIVER INJURED HIS UPPER BODY AND THE PASSENGER'S HEAD WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 3,250.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10223263April 3, 2008
AIR BAGS
FELL ASLEEP HIT TELEPHONE POLE TOTALED OUT TRUCK FROM THE FRONT NO AIR BAG ...NO ON STAR. SOME SAFETY FEATURES,AND YOU PAY FOR THIS, AND GET LOWER INSURANCE RATES FOR SOMETHING THAT DID NOT WORK. WAS TOLD TO CONTACT GM AND AN AGENT WOULD COME OUT AND CHECK BAGS FOR DEPLOYMENT. IF THEY DID NOT DEPLOY DUE TO A WRECK, AS FAR AS I'M CONCERNED THEY ARE WORTHLESS! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10223022April 1, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE CONTACT FELL ASLEEP AT THE WHEEL AND CRASHED INTO A TELEPHONE POLE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE VEHICLE IS EQUIPPED WITH ON STAR; HOWEVER, IF THE AIR BAGS DO NOT DEPLOY DURING A CRASH, ON STAR IS UNABLE TO LOCATE THE CRASH SITE. THE VEHICLE IS CURRENTLY AT THE AUTO BODY SHOP. THE CONTACT SUSTAINED INJURIES TO THE NECK, HEAD, AND BACK. A POLICE REPORT WAS FILED. THE DEALER INFORMATION WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 5,300. UPDATED 04/23/08 *BF THE CONSUMER STATED WAS INFORMED BY VAN CHEVROLET THAT ONSTAR TOOK THE CALL. UPDATED 04/23/08 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10218823February 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A NEW CHEVY SILVERADO EXT. CAB 4X4 LTZ AND DROVE APPROXIMATELY 30 MILES FROM THE DEALERSHIP. AFTER TRAVELING THROUGH AN INTERSECTION I NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. I PROCEEDED APPROXIMATELY ANOTHER 50 YARDS IN AN EFFORT TO FIND A SAFE PLACE TO PULL OVER TO INVESTIGATE THE PROBLEM. BEFORE I COULD PULL OVER THE SMOKE INCREASED AND THE INTERIOR OF THE VEHICLE ALMOST IMMEDIATELY BECAME FILLED WITH HEAVY SMOKE. I STOPPED IN HEAVY TRAFFIC AND USED ONSTAR TO CALL FOR ASSISTANCE THEN EXITED THE VEHICLE AND OPENED THE HOOD TO INVESTIGATE THE PROBLEM. I SAW HEAVY SMOKE AND FLASHES OF FIRE COMING FROM THE LEFT SIDE OF THE ENGINE NEAR THE CATALYTIC CONVERTER. THE FIRE EXTINGUISHED ITSELF SHORTLY AFTER TURNING THE ENGINE OFF AND THE SMOKE CLEARED AND/OR STOPPED AFTER ABOUT FIVE MINUTES. AFTER THE POLICE AND FIRE DEPARTMENT CLEARED THE VEHICLE TO BE MOVED, I CONTACTED THE DEALERSHIP AND GOT TOWED BACK. AFTER A BRIEF INVESTIGATION THE DEALERSHIP SERVICE DEPARTMENT STATED THAT "A COMPONENT OF THE TRANSMISSION WAS EITHER IMPROPERLY INSTALLED AT THE FACTORY DURING ASSEMBLY OR IMMEDIATELY FAILED IN THE FIRST 30 MILES THAT THE VEHICLE HAD BEEN DRIVEN. THIS FAILURE RESULTED IN TRANSMISSION FLUID BEING SPRAYED DIRECTLY ONTO THE CATALYTIC CONVERTER THEREBY CAUSING THE FIRE." *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10214726January 14, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UPON BRAKING HARD TO AVOID HITTING VEHICLES BRAKING ABRUPTLY IN FRONT OF ME, ALL FOUR WHEELS OF MY VEHICLE LOCKED UP AND JUST SLID ON DRY PAVEMENT. ANTI-LOCK BRAKES DIDN'T WORK AS DESIGNED. THERE WAS NO PEDAL PULSATION OR RATCHETING NOISE AS USUAL WITH ANTI-LOCK BRAKES WORKING PROPERLY. SHOULD HAVE BEEN ABLE TO STOP SAFELY IF THEY WERE WORKING PROPERLY. DEALER SAID IF WARNING LIGHT WASN'T ON THEN THEY WERE OPERATING PROPERLY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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