Chevrolet Silverado Complaints (2003)

2,092 consumer complaints on file.

#10239353August 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 CHEVY SILVERADO 1500 & 2500 TRUCKS BOTH HAVE INSTRUMENT PANEL/SPEEDOMETER THAT IS NO LONGER WORKING. CONSUMER WANTS THE DEFECTIVE PARTS REPLACE AT NO CHARGE. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239102August 20, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER READING WAY OFF BOUNCES UP AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238748August 18, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DAYTIME RUNNING LIGHTS HAVE FAILED DUE TO WHAT APPEARS TO BE THE OVERHEATING OF THE LAMP SOCKETS. WHEN YOU GO TO REPLACE THE LAMP' THE SOCKETS APPEARS TO BE BURNT AND BRITTLE AND ARE MISSING THE LITTLE METAL TABS USED TO MAKE CONTACT WITH THE LAMP BASE. YOU CANT REPLACE THE LAMP. THEREFORE I ONLY HAVE 1 DAYTIME RUNNING LIGHT AND AM WORRIED ABOUT A POSSIBLE FIRE HAZARD WITH THE OTHER ONE. THE ONE THAT WORKS LOOKS LIKE IT'S NOT FAR FROM FAILING AND VERY SOON WONT BE WORKING EITHER. THE MORE I SEE THE AMOUNT OF GM VEHICLES (TRUCKS, SILVERADO, TAHOE, TRAILBLAZER, SIERRA, YUKON & ENVOY'S) WITHOUT TWO DAYTIME RUNNING LIGHTS, I REALLY DO WONDER IF GM HAS A REAL PROBLEM. I SEE SEVERAL EACH AND EVERY DAY WITHOUT ONE OR BOTH. I HAVE SPOKE TO OTHER OWNERS AND THEY HAVE THE SAME PROBLEM WITH ONE OR BOTH OF THEM. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238794August 18, 2008
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE TRUCK WAS PURCHASED THE 17TH OF JUNE AND TWO WKS LATER THE SERVICE ENGINE LIGHT CAME ON AND ITS WAS REAL HARD TO GET IN 2ND GEAR. WE TOOK IT TO THE CHEVY DEALERSHIP AND THEY CHECKED IT OUT FOR US. THE PROBLEMS ARE THERE IS NO CAT CONVERTER,TWO SEALS AND A SENSOR THAT NEEDS TO BE REPLACED. NOT TO MENTION 2ND GEAR IS MESSED .THE SERVICE MANAGER TOLD US AND GAVE US THE LIST OF THINGS WRONG AND THEY ARE THE 2ND GEAR ,THE SYNCHRONI,3ND GEAR,SYNCHRONI AND THE RING IN FIRST. ALL THIS IS TO DO WITH THE TRANSMISSION AND THE CAT CONVERTER. A AND Z AUTOS GOT MAD THAT WE TOOK IT TO THE CHEVY DEALER. THEY KEEP GIVING US THE RUN AROUND AND HAVE NOT FIXED THE TRUCK YET AND THEY STILL HAVE IT AT THEIR SHOP. THEY WILL NOT RETURN OUR CALLS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238104August 14, 2008
ELECTRICAL SYSTEM
WE JUST RECEIVED CLASS ACTION SUIT PAPERS REGARDING THE FAILURE OF THE SPEEDOMETER TODAY ON 8-13-08. THE PAPER WORK SAYS GM BEGAN A SPECIAL COVERAGE CAMPAIGN ON 9-28-07 SO WHY ARE WE JUST NOW HEARING OF THIS. MY SPEEDOMETER WENT OUT AT 78K (MAY 4TH 2008)! HAD I RECEIVED THIS PAPERWORK THE SPEEDOMETER WOULD HAVE BEEN COVERED UNDER THIS LAWSUIT. AT THE TIME THEY (GM) DECIDED TO REPLACE THE SPEEDOMETER (SEPTEMBER 2007) I ONLY HAD 68K. THIS IS UNFAIR. THE DEALER KNOWS THEY SHOULD RECALL THEIR FAULTY PRODUCT, BUT ARE WILLING TO SETTLE IN A CLASS ACTION LAW SUIT. THERE IS JUST ONE PROBLEM! MOST PEOPLE WHO HAVE A 2003 MODEL HAVE MORE THAN 70K ON THE VEHICLE. WE NOW HAVE 84K MILES, A SPEEDOMETER THAT HAS COMPLETELY QUIT WORKING, AND A COMPANY THAT DOES NOT WANT TO TAKE RESPONSIBILITY FOR THEIR ERRORS. I DON'T UNDERSTAND WHY THERE IS NO RECALL! THERE ARE ENOUGH PEOPLE TO FILE A CLASS ACTION SUIT SO THEREFORE, SHOULD THERE NOT BE ENOUGH TO MAKE THEM RECALL THIS PRODUCT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238334August 14, 2008
ELECTRICAL SYSTEM
IT WAS FIRST IN WINTER OF 2006 THAT IT FIRST HAPPEN, THE SPEEDOMETER SHOWED THAT I WAS GOING 20 MPH WHEN I STOPPED THE TRUCK, BUT IT RESET ITSELF WHEN I WENT AND STARTED IT THE NEXT TIME, AND I THOUGHT THAT WAS STRANGE I HAD ABOUT 60K ON THE TRUCK. IN THE SUMMER OF 2007 GOT LETTER SAYING THAT IF INTERMENT PANEL GAUGES BECOME INOPERATIVE TO BRING IT IN, AS LONG AS THE MILEAGE IS LESS THAT 70K, I CHECKED AND MINE WAS 77K SO DIDN?T BRING IT IN. THIS MALFUNCTION DIDN?T HAPPEN AGAIN TILL THE WINTER OF 2007 WHEN IT HAPPENED ABOUT A DOZEN TIME, THIS TIME TOOK IT IN TO SEE IF THEY WOULD REPLACE IT, BUT THEY SAID IT WAS OVER THE LIMIT, (70K) AND IT WOULD COST ME $550 TO REPLACE. I BELIEVE THAT IT IS A DANGER FOR GM TO HAVE VEHICLE BEING DRIVEN ON THE HIGHWAY THAT ARE NOT OPERATING SAFELY. *RED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237959August 13, 2008
ELECTRICAL SYSTEM
SPEEDOMETER / TACHOMETER INTERMITTENT FAILURES - WRONG SPEEDS SHOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237982August 13, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE SECOND GEAR WAS NOT CATCHING AND THE CHECK ENGINE WARNING LIGHT ON THE INSTRUMENT PANEL. THE FAILURE WAS NOTICED WHILE DRIVING 50 MPH. THE CHEVROLET DEALER STATED THAT THE CATALYTIC CONVERTER HAD BEEN CUT OUT, WHICH WAS ILLEGAL. THE FAILURE MILEAGE WAS 120,535 AND CURRENT MILEAGE WAS 120,640. UPDATED 09/10/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237379August 7, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT DECELERATED AND THE SPEEDOMETER DISPLAYED INACCURATE READINGS. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE FAILURE WAS IDENTICAL TO THE ONE MENTIONED IN THE RECALL; HOWEVER, THE VEHICLE WAS EXCLUDED FROM THE RECALL DUE TO ITS EXCESSIVE MILEAGE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 88,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237205August 6, 2008
CHILD SEAT, CHILD SEAT:LATCH CONNECTOR/CLIP
I AM AN EXPERIENCED CPST IN BATON ROUGE LOUISIANA. ON 7-30-08 I ASSISTED A MOTHER WITH THE INSTALLATION OF A NEW BRITAX MARATHON (CAMO PATTERN COVER) USING THE LATCH SYSTEM. MOTHER INDICATED SHE HAD JUST RECEIVED THE SEAT AND IT HAD BEEN BACK-ORDERED FOR SOME TIME. WHEN I PULLED BACK THE SEAT COVER TO ACCESS THE STORED LATCH ATTACHMENTS....I NOTED THAT THE ATTACHMENTS WERE STORED IN A MANNER THAT MIGHT LEAD TO MISUSE. THE ATTACHMENTS WERE ROUTED TO THE INSIDE OF THE HARNESS BEFORE BEING PLACED IN THE RECESSED STORAGE COMPARTMENT (IN THE SHELL TOWARD THE BACK OF THE SEAT). THE PROBLEM....UNLESS A PARENT LIFTS THE SEAT COVER ALL THE WAY TO VISUALIZE THE ? MISROUTING OF THE STORED CONNECTORS ...ENTANGLEMENT OF THE HARNESS COULD EASILY OCCUR WHEN THE ATTACHMENTS ARE REMOVED FROM THE STORAGE COMPARTMENT AND PULLED THROUGH THE RF BELT PATH PATH OPENINGS IN THE SHELL. I HAVE CONTACTED THE CLIENT TO ASK FOR BATCH NUMBER AND SERIAL # ON THE PRODUCT BUT THE HOME PHONE SEEMS CONNECTED TO A FAX. INFORMATION I DO HAVE: BRITAX MARATHON MODEL # E9L0668 MFG 07/09/2008 FABRIC COVER...CAMO PATTERN I DID SPEAK WITH A BRITAX REPRESENTATIVE (CHRIS) ON 8-6-08 TO REPORT MY CONCERNS. I GAVE HIM THE MODEL # AND MFG DATE. HE DID NOT REQUEST ANY IDENTIFYING INFORMATION OR CONTACT INFORMATION FROM ME FOR FOLLOW-UP. I AM ALWAYS SOMEWHAT CONCERNED WHEN NO FOLLOW-UP NAME / NUMBER IS REQUESTED ON A CONCERN I HAVE REGISTERED WITH A MANUFACTURER. (RELATED VEHICLE INFORMATION: MODEL YEAR=2003, MAKE=CHEVY , MODEL=SILVERADO). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237017August 5, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500. WHENEVER THE VEHICLE COMES TO A STOP, THE CONTACT CAN FEEL THE BRAKES PULSATING. WHILE DRIVING 15 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT IT WAS DUE TO RUST AND NORMAL WEAR AND TEAR. THE BRAKES WERE NOT REPAIRED BECAUSE THE CONTACT BELIEVES THAT THE BRAKES SHOULD NOT BE IN THOSE CONDITIONS AFTER ONLY FOUR YEARS. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MILEAGE WAS 43,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236805August 4, 2008
ELECTRICAL SYSTEM
DRIVING ON THE FREEWAY THINKING THAT THE OTHER DRIVERS WERE GOING SLOW. I THEN NOTICED THAT THE ENGINE RPM WAS MORE LIKE I WAS TRAVELING AT APPROXIMATELY 95 MPH WHILE SPEEDOMETER REGISTERED 65 MPH. EVENTUALLY DURING THIS TRIP THE SPEEDOMETER DROPPED TO ZERO MPH. AFTER STOPPING AND RESUMING THE TRIP THE SPEEDOMETER APPEARED TO BE WORKING PROPERLY, BUT THAT ONLY LASTED FOR ABOUT 15 MILES WHEN I NOTICED IT AGAIN LOSING SPEED WHILE THE ENGINE RPM REMAINED THE SAME. AGAIN IT EVENTUALLY DROPPED TO ZERO. I HAVE BEEN RESEARCHING ON THE INTERNET AND HAVE NOTED AT LEAST 300 SIMILAR COMPLAINTS. THIS IS A SAFETY ISSUE. I COULD HAVE EASILY CAUSED AN ACCIDENT, OR RECEIVED A CITATION HAD I HAD THE MISFORTUNE TO HAVE BEEN OBSERVED BY LAW ENFORCEMENT BEFORE I DETECTED THE MALFUNCTION MYSELF. THIS NEEDS TO BE A RECALL BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236411July 30, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2003 CHEVROLET SILVERADO FREEZES UP, AND DOES NOT INDICATE THE TRUE SPEED OF THE VEHICLE. I RECEIVED A LETTER OF RECALL/REPAIR FROM GM ADDRESSING THIS PROBLEM, BUT THE LETTER STATES THAT THEY WILL ONLY REPAIR THE PROBLEM IF THE VEHICLE IS LESS THAN 7 YEARS OLD OR HAS LESS THAN 70,000 MILES. HERE IS WHERE I HAVE A HUGE PROBLEM WITH THIS. WHEN I GOT THE LETTER FROM GM, MY TRUCK HAD 66,000 MILES ON IT. AT THIS TIME, THE SPEEDOMETER WAS WORKING FINE. THE LETTER STATES IN BOLD LETTERING " DO NOT TAKE YOUR VEHICLE TO THE DEALER UNLESS IT IS SHOWING SIGNS OF FAILURE". MY TRUCK DID NOT DEVELOP THIS ISSUE UNTIL IT REACHED 77,000 MILES. GM NOW REFUSES TO REPLACE THE DEFECTIVE SPEEDOMETER UNDER THE RECALL, BUT WANTS $600.00 TO REPLACE THE SPEEDOMETER. THERE IS NO WAY TO DETERMINE THE TRUE SPEED OF THE TRUCK, AND TO ME IS A HUGE SAFETY ISSUE FOR MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235605July 24, 2008
SERVICE BRAKES, HYDRAULIC
BRAKE LINES RUPTURED CAUSING FAILURE OF BRAKING SYSTEM ON MY 2003 CHEVROLET SILVERADO 2500HD. THIS TRUCK HAS ONLY 45,000 MILES ON IT. CHEVROLET TOLD ME THAT THIS WAS NORMAL WEAR. I THEN ASKED THEM IF IT WAS NORMAL FOR A PERSON WHO BOUGHT ONE OF THEIR VEHICLES TO EXPECT A LIFE ENDANGERING SITUATION AFTER ONLY 45,000 MILES, AND THEY SAID YES. THIS IS ON TAPE, AS THEY ASKED ME IF THEY COULD TAPE MY PHONE CALL, AND I AGREED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234453July 15, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO. WHILE DRIVING 60 MPH, THE PASSENGER SIDE SEAT BEAT TIGHTENED. THE PASSENGER FELT DISCOMFORT AND DISCONNECTED THE SEAT BELT, WHICH SHOULD NOT BE DONE WHILE DRIVING. IN ADDITION, THE TAILGATE OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND COMPLAINED. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234228July 14, 2008
SERVICE BRAKES, HYDRAULIC
UPON NORMAL BRAKING. A BRAKE LINE RUPTURED, ALL BRAKE FLUID WAS LOST, AND THE BRAKING SYSTEM FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233705July 9, 2008
VISIBILITY
WINDSHIELD WIPERS STAY ON AND WON'T TURN OFF, YOU CAN TURN THEM ON HIGH, BUT NOT OFF OR INTERMITTENT. FUSE HAD TO BE PULLED TO GET THEM TO CUT OFF, BUT WHEN FUSE WAS REPLACED, WIPERS STAYED ON STILL. THIS IS A POTENTIAL SAFETY HAZARD DUE TO THE FACT THAT DRIVING WITH FUSE PULLED ANY RAINFALL COULD HINDER DRIVING. UNTIL VEHICLE IS STOPPED AND FUSE IS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233106July 3, 2008
AIR BAGS
SUPPLEMENTAL RESTRAINT SYSTEM WARNING LIGHT ON CODE B0103 MULTIPLE REPORTS OF SAME PROBLEM ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232635June 29, 2008
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE LOOSING COOLANT. DETERMINED CYLINDER HEAD DEFECT, TSB #06-06-01-019B. CYLINDER HEAD EMBOSSED WITH CASTECH LOGO DEVELOPED A POROSITY CRACK IN A VERY SPECIFIC AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232339June 26, 2008
ELECTRICAL SYSTEM
1. MY SILVERADO 2500HD, 2003 SPEEDOMETER STOPPED WORKING AROUND 70K MILES, 3 YEARS AGO. 2. AT THE TIME I WAS TOLD IT WOULD BE $525 TO FIX IT - REPLACING A SMALL PLASTIC GEAR IN THE DASH. I DECIDED NOT TO WASTE THE MONEY AND LIVED WITH IT. 3. IN JANUARY 2008, I RECEIVED A LETTER FROM GM SAYING THE BROKEN SPEEDOMETER FOR MY TRUCK WAS A DEFECT AND IT WOULD BE FIXED AT NO CHARGE IF I WAS WITH IN 7 YEARS OLD AND 70K MILES. 4. I TOOK MY TRUCK INTO ESINGER CHEVROLET IN KALISPELL, MONTANA ON MAY 28, 2008. THEY REPAIRED THE SPEEDOMETER AND BILLED ME $414.85, ON 5. MY TRUCK HAD 118,735 MILES ON IT SO ESINGER WOULD NOT COVER IT UNDER THE RECALL PROGRAM. I WOULD LIKE TO REQUEST THAT GM RECONSIDER THIS DECISION SINCE THE SPEEDOMETER BROKE 3 YEARS EARLIER AND IT WAS AROUND 70K MILES. IT IS KNOWN THERE IS A PROBLEM WITH THE SPEEDOMETER AND I FEEL IT SHOULD HAVE BEEN REPAIRED AT NO CHARGE. YOUR CONSIDERATION OF CREDITING ME THE $414.85 WOULD BE MUCH APPRECIATED. I HAVE BEEN A LONG TIME OWNER AND BUYER OF NEW CHEVY TRUCKS FOR THE LAST 20 YEARS. SINCERELY, RANDY WILSON *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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