Chevrolet Silverado Complaints (2007)

1,299 consumer complaints on file.

#10213216December 30, 2007
FUEL SYSTEM, GASOLINE
I JUST BOUGHT A USED 2006 SILVERADO 1500 FROM A DEALER. WENT HOME WITH A FULL TANK OF GAS, WEEK LATER WENT TO FILL IT UP AND THE NEEDLE STOPPED HALFWAY BETWEEN 3/4 AND FULL AND IT WOULD NOT LET ME PUT IT IN. TRUCK HAD 14650 MILES ON IT WHEN IT STARTED AND NOW HAS 16450. STILL UNDER WARRANTY AND HAS BEEN TO THE DHOP 6 TIMES AND THEY HAVE REPLACED EVERY PART OF THE FUEL SYSTEM AND STILL NO BETTER. THE NEXT STEP IS TO BRING A GM REP IN TO DETERMINE WHAT IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213120December 28, 2007
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2007 CHEVROLET SILVERADO TPMS (TIRE PRESSURE MONITOR SYSTEM) INOPERATIVE. THE TPMS SYSTEM DOES NOT RELEARN AS OUTLINED IN THE VEHICLE OWNER MANUAL AND IF ATTEMPTED THE SYSTEM IS RENDERED INOPERATIVE. A CONSUMER MAY NOT KNOW THE SYSTEM MALFUNCTION UNTIL THE FIRST ATTEMPT TO RELEARN, BUT GM SUPPLIED DOCUMENT ID# 1883524 INDICATES GENERAL MOTORS WAS AWARE OF THE ISSUE ON 12/28/06. DESPITE THIS INFORMATION THEY CONTINUE TO IGNORE THIS ISSUE. IT HAS NOW BEEN ONE YEAR SINCE THEY HAVE IDENTIFIED THIS ISSUE. I ALSO ATTEMPTED THE RELEARN PROCEDURE IN A 2008 VEHICLE AS WELL AND IT DID NOT FUNCTION EITHER. I HAVE MADE SEVERAL ATTEMPTS CONTACTING GM AND INCLUDING THE SELLING DEALER TO RESOLVE THIS AND NO FIX IS AVAILABLE. SPECIFICALLY GM BUSINESS RESOURCES PAULO SALVADOR (800-231-1841 EXT 11824) STATES ?NO FIX WILL BE AVAILABLE?. WITH THE ASSISTANCE OF GM CUSTOMER ASSISTANCE PERFORMING THE RELEARN PROCEDURE THE SYSTEM IS DISABLED AND INOPERATIVE. I DON'T THINK THIS WAS THE INTENT OF THE SYSTEM. THE DEALER HAS BEEN ABLE TO RELEARN THE SYSTEM USING A TOOL ONLY AND THIS OPERATION IS NOT 100% EITHER. SOME INSTANCES THE TIRES WERE RELEARNED IN THE WRONG LOCATIONS. PERSONALLY THIS RESULTED IN A FRONT TIRE LOW INDICATION WHEN ACTUALLY IT WAS THE RIGHT REAR TIRE THAT WAS LOW. AND AS STATED BEFORE WHEN ATTEMPTING TO RELEARN, THE SYSTEM GOES INOPERATIVE AND NO TIRE PRESSURE INFORMATION IS AVAILABLE. FURTHER RESEARCH CONCLUDED THAT DEALER TECHNICIANS DO NOT RELEARN TPMS WHEN ROTATING OR SERVICING TIRES. GM NEEDS TO BE HELD ACCOUNTABLE FOR THE INCOMPETENCE IN DEVELOPMENT AND REPAIR OF THIS SYSTEM. GM CLAIMS THEY ARE WORKING ON A FIX TO CORRECT THIS ISSUE BUT IT?S BEEN OVER A YEAR NOW AND THIS SHOULD NOT BE ACCEPTABLE. I CAN ONLY IMAGINE WHAT IT WILL TAKE BEFORE GM REACTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213070December 28, 2007
TIRES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
2007 CHEVY SILVERADO, PURCHASED IN LATE 2006. TOOK VEHICLE TO DEALER WHERE PURCHASED COULD FIND NOTHING WRONG. BRAKES SQUEAKING VERY LOUDLY, TRUCK IS BOUNCING ERRATICALLY AND SENSE A STEERING ISSUE. 1ST DEALER ALSO TOLD ME THE TIRES JUST NEEDED TO BE ROTATED. THE TRUCK IS NOW AT ANOTHER DEALER AND I HAVE YET TO HEAR THE VERDICT. THE TRUCK MAKES WHINING NOISES LIKE IN OLD TRUCKS WHEN THE POWER STEERING WOULD GO BAD. THIS TRUCK CURRENTLY HAS 21,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212992December 27, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:SIDE/WINDOW, EQUIPMENT
SIDE AIRBAGS DEPLOYED IN A NON ACCIDENT SITUATION WHILE DRIVING...TWO WEEKS PRIOR TO THAT BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10212292December 19, 2007
STEERING:COLUMN
CLUNKING IN FRONT END OF VEHICLE WHEN WHEEL IS TURNED TO THE LEFT. BELIEVED TO BE A STEERING COLUMN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212162December 17, 2007
ELECTRICAL SYSTEM
VEHICLE WAS PURCHASED NEW ON 5/10/2007. ON 7/20/2007 WHILE PARKED IN THE DRIVEWAY THE VEHICLE CAUGHT FIRE. THE FIRE DEPT. AND POLICE DEPT. AT THE SCENE AT THE TIME OF THE FIRE MADE REPORTS STATING THE FIRE STARTED INSIDE THE CAB OF THE VEHICLE, MOST PROBABLY AT THE LEFT REAR CORNER OF THE CAB. MOST PROBABLY CAUSED BY AN ELECTRICAL MALFUNCTION. THERE WAS SOME TRASH LOCATED IN THE BED OF THE TRUCK WHICH AFTER THE REAR WINDOW BLEW OUT, CAUGHT FIRE AND CAUSED DAMAGE TO THE BED AREA AS WELL. OVER $7000.00 DAMAGE DONE TO THE INSIDE OF THE CAB. AND TO THE BOX OF THE TRUCK. THIS IS WHAT THE INSURANCE CO PAID TO REPAIR THE TRUCK. WHEN THE DEALERSHIP WAS CALLED AND THE FIRE WAS REPORTED TO THEM. THEIR REPLY"CALL YOUR INSURANCE COMPANY" WHEN EXPLAINED THAT THE FIRE DEPT AND THE POLICE DEPT REPORTS STATED THE FIRE STARTED IN THE CAB OF THE TRUCK, AND MOST PROBABLY AN ELECTRICAL MALFUNCTION, THEIR REPLY AGAIN "CALL YOUR INSURANCE COMPANY" THE INSURANCE COMPANY REPAIRED THE BODY AND INTERIOR DAMAGE CAUSED BY THE FIRE, AND IS IN SUBUGATION WITH CHEVROLET TO RECOUP THEIR LOSSES. AS YET CHEVROLET HAS DONE NOTHING TO CORRECT THE ELECTRICAL PROBLEM, AND EVEN DENIES THERE IS AN ELECTRICAL MALFUNCTION. ON 12/11/2007 AT APPROX 8:15 AM I OBSERVED THAT THE TRUCK AFTER BEING PARKED OVERNIGHT IN THE DRIVEWAY. AND COVERED WITH SNOW AS THERE WAS ABOUT 7" OF SNOW FALL OVER NIGHT, THE REAR WINDOW WAS COMPLETELY DEFROSTED. THE TEMPERATURE AT THAT TIME WAS 28 DEG. F. THERE HAS BEEN NO CONTACT FROM CHEVROLET TO ME SINCE THE BETTER BUSINESS BUREAU AUTO LINE PROGRAM WILL NOT ARBITRATE BECAUSE THERE IS PROPERTY DAMAGE . *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10212753December 14, 2007
STRUCTURE
2007 CHEVY SILVERADO 1500 WITH SAFETY ISSUES ON EXITING. CONSUMER STATES THAT THE PASSENGERS IN THE REAR CANNOT GET OUT OF THE VEHICLE WITHOUT ASSISTANCE FROM SOMEONE ON THE OUTSIDE. *KB THE CONSUMER DISCOVERED HE WAS UNABLE TO REACH THE RELEASE LEVER ON THE SIDE OF THE FRONT SEAT THAT WOULD ALLOW HIM TO PUSH THE BACK OF THE FRONT SEAT FORWARD. HE WAS ALSO UNABLE TO REACH THE RELEASE HANDLE ON THE FRONT DOOR. THE CONSUMER ALSO STATED ANY ATTEMPT TO USE THE BACK WINDOWS AS AN ALTERNATE ESCAPE ROUTE WOULD PRESENT A PROBLEM, AS THE WINDOW DESIGN ONLY ALLOWS MINIMAL PARTIAL OPENING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210970December 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND OTHER GAUGES ARE HARD TO SEE WITHOUT THE DASH BEING LIT UP. ANY TIME IT IS NOT SUNNY OUT PRESENTS A HAZARD AS THE GAUGE CANNOT BE READ AT A GLANCE. THE DARK RED NEEDLE ON A BLACK BACKGROUND DOES NOT SHOW UP AND IS A DEFINITE HAZARD TO THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210021November 27, 2007
TRAILER HITCHES
1. RETURNING HOME FROM A TRIP TOWING A TRAILER. 2. GM OEM TOW RECEIVER FAILED AND BENT "UPWARDS" DAMAGING/RUINING VEHICLE TOWING EQUIPMENT RENDERING IT UNUSABLE. 3. FILING THIS REPORT AND TAKING THE VEHICLE BACK TO THE DEALER RESULTING IN NO ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209040November 15, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 2500. WHILE DRIVING 65 MPH, THE CAB FILLED WITH EXHAUST FUMES. THE DEALER ACKNOWLEDGED THE FAILURE; HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE. THE MANUFACTURER STATED THAT THE FAILURE WAS A CHARACTERISTIC OF THE VEHICLE. THE DEALER DISAGREED WITH THE MANUFACTURER. THE CONTACT INSTALLED A CARBON MONOXIDE DETECTOR INSIDE THE VEHICLE DURING THE FAILURE AND IT REGISTERED 970 PPM. AS OF NOVEMBER 15, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 900 AND CURRENT MILEAGE WAS 7,000. UPDATED 01-11-08. *KB UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207647November 1, 2007
ELECTRICAL SYSTEM
I HAVE A NEW CHEVY SILVERADO WITH 3000 MILES ON IT. WHEN I STARTED IT TODAY THE NAV/RADIO SCREEN DID NOT COME ON AT FIRST. IT REMAINED BLACK. IT FINALLY CAME ON AND I HEADED FOR WORK. BETWEEN 5 + 10 MILES IN THE DRIVE THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN FOR A INSTANCE (EVERYTHING WENT BLACK). THE ENGINE STAYED ON BUT THE TRUCK STOPPED FOR THAT INSTANCE. I WOULD GUESS SINCE THE TRANS IS ELECTRICAL WAS THE REASON THE TRUCK STOPPED WHEN THE ELECTRICAL WENT OUT. THIS OCCURRED 3-4 TIMES SO I HEADED STRAIGHT FOR THE DEALER. THE NAV SYSTEM ALSO WENT OUT SEVERAL TIMES WITH OUT THE ENTIRE ELECTRICAL GOING OUT. IT DID NOT OCCUR AGAIN ON THE WAY TO THE DEALER, POSSIBLY SINCE IT WAS WARMED UP. NO CHECK ENGINE LIGHTS EVER CAME ON. HAVE YOU SEEN THIS BEFORE OR HAVE A CLUE WHAT COULD CAUSE THIS? THE DEALER IS SAYING THEY COULD NOT DIAGNOSE THIS INTERMITTENT PROBLEM. I SUGGESTED TO LEAVE IT OVERNIGHT AND SEE IF THEY CAN EXPERIENCE THE PROBLEM WHEN THE TRUCK IS COLD. THEY AGREED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207344October 29, 2007
STEERING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH, THE DIGITAL SCREEN MODULE DISPLAYED A MALFUNCTION MESSAGE AND THE STEERING AND BRAKES LOCKED FOR APPROXIMATELY 5 SECONDS. THE CONTACT LOST CONTROL OF THE VEHICLE. THE ENGINE WAS STILL RUNNING AND THE CONTACT PULLED TO THE SIDE OF THE ROAD. HE CALLED THE DEALER AND WAS ADVISED NOT TO TURN OFF THE VEHICLE, BUT INSTEAD DRIVE DIRECTLY TO THE DEALER. THE WEATHER WAS NOT A FACTOR. AFTER NUMEROUS VISITS TO THE DEALER, THEY STATED THAT THE HYBRID BATTERY AND ENGINE FAILED. THE HYBRID CONTROL MODULE WAS REPLACED AND THE DEALER REPAIRED THE HYBRID OPEN FUSE MODULE. THE CURRENT MILEAGE WAS 23,500 AND FAILURE MILEAGE WAS 345.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206877October 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 2500. WHILE DRIVING BETWEEN 40-60 MPH, THE VEHICLE VIBRATED FROM UNDERNEATH. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS. THE FIRST TIME, THE DEALER DID NOTHING TO REPAIR THE VEHICLE. THE SECOND TIME, THEY REPLACED THE DRIVE SHAFT AND REBUILT THE REAR END. THE THIRD TIME, THEY REPAIRED THE TRANSMISSION. THE CURRENT MILEAGE WAS 1,200 AND FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207211October 23, 2007
SERVICE BRAKES, HYDRAULIC, EQUIPMENT
2007 CHEVY SILVERADO PROBLEMS WITH THE BRAKE CONTROLLER. CONSUMER STATES THAT THE BRAKE CONTROLLER ON THE TRAILER WAS INOPERATIVE. MECHANIC TOLD HIM THAT THE BRAKE CONTROLLER WAS NOT WORKING AS DESIGNED. *KB THE CONSUMER STATED HE PURCHASED THE TRUCK FOR THE PURPOSE OF TOWING HIS NEW FIFTH WHEEL HE JUST PURCHASED. THE CONSUMER FURTHER STATED AT THE TIME OF PURCHASE HE INFORMED THE SALES REPRESENTATIVE THE PURPOSE OF THE TRUCK AND OPTIONAL INTEGRATED BRAKING SYSTEM WAS DISCUSSED. THE CONSUMER WAS INFORMED THAT THE CONTROLLER WAS WORKING AS DESIGNED, HOWEVER THE SYSTEM WAS INCOMPATIBLE WITH CERTAIN TYPES OF TRAILER BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206590October 22, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 1500. WHILE DRIVING BETWEEN 10-60 MPH, THE BRAKES FAILED. ON OCTOBER 5, 2007, WHILE DRIVING 60 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES WOULD NOT ENGAGE. AS A RESULT, THE CONTACT SWERVED INTO A DITCH IN ORDER TO STOP THE VEHICLE. THREE WEEKS BEFORE THE INCIDENT, THE DEALER REPLACED THE ABS. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206403October 20, 2007
EXTERIOR LIGHTING:HEADLIGHTS
BLINDING HEADLIGHTS ARE EQUIPPED AS ORIGINAL EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206142October 17, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY
2007 CHEVY SILVERADO 9/28/07 FUEL GAUGE READING 1/4 FULL TRUCK RAN OUT OF GAS TAKEN FOR SERVICE AT BILL HEARD CHEVROLET IN HOUSTON WHO STATED THE CLUSTER WAS REPLACED AND VEHICLE WAS RETURNED TO ME 10/12/07 FUEL GAUGE READING 1/4 FULL TRUCK RAN OUT OF GAS TAKEN FOR SERVICE AT BILL HEARD CHEVROLET IN HOUSTON WHO STATED THE FUEL SENSOR WAS REPLACED AND VEHICLE WAS RETURNED TO ME *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205567October 13, 2007
ELECTRONIC STABILITY CONTROL (ESC)
OCCASIONALLY WHEN DOWN-SHIFTING TO STOP ENGINE RPM STAYS AT ABOUT 1,500 RPM OR ACCELERATES. ONSTAR SAID CRANKSHAFT SPEED SENSOR DEFECTIVE. DEALER UNABLE TO DUPLICATE. WENT THROUGH A CONTROLLED INTERSECTION THREE TIMES DUE TO THIS, LUCKY NO TRAFFIC A FACTOR. I NOW PUT INTO NEUTRAL AT STOPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205523October 12, 2007
SUSPENSION
THE VEHICLE EXHIBITS UNSTABLE CHARACTERISTICS WHEN DRIVEN UNLOADED ON A "WASHBOARDED ROAD",WITH TIRES AT RECOMMENDED AIR PRESSURES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205397October 11, 2007
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE BEGAN TO STEER ITSELF AND THE BRAKES FAILED. THE VEHICLE THEN CRASHED INTO A TELEPHONE POLE AND WAS TOWED TO THE REPAIR SHOP. THE DRIVER SIDE FRONT STEERING KNUCKLE FAILED. THE CONTACT HAS THE PART AND PICTURES, IF NEEDED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 583. UPDATED 12/12/07 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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