Chevrolet Silverado Complaints (2015)

1,418 consumer complaints on file.

#11031990October 6, 2017
POWER TRAIN
UNDER ACCELERATION AND CRUISING HIGHWAY SPEEDS THE VEHICLE VIBRATES AND SHAKES. IT IS FELT IN THE FLOORBOARDS, SEATS, PEDALS, STEERING WHEEL AND IN THE BED OF THE TRUCK. VEHICLE HAS BEEN INTO THE DEALERSHIP NUMEROUS TIMES GETTING ALIGNMENTS, WHEEL BALANCES, AND PICO SCOPE TESTS. UNDER MY OWN INVESTIGATION I FOUND THE FACTORY DRIVESHAFT WAS NOT STRAIGHT, OUT OF ROUND AND OUT OF BALANCE SO I HAD A PROFESSIONAL DRIVELINE SHOP BUILD ME A NEW ONE. ALSO UNDER MY OWN INVESTIGATION I FOUND THE REAR AXEL HUB FLANGES WERE OUT OF ROUND AS WELL AND THE LOCAL DEALERSHIP HAD REPLACED THEM. VIBRATION STILL EXISTS AND THERE SEEMS TO BE NO ANSWERS COMING FROM GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030685October 1, 2017
SERVICE BRAKES
BRAKE SYSTEM WAS NOT WORKING PROPERLY WHEN I DROVE AT LOW SPEED. I IGNORED IT ONCE IN JULY 2017. BUT I HAD SAME ISSUE AGAIN ON AUG. 31 AND SEP 1 AT THE PARKING LOT. I ALMOST HIT THE CAR IN FRONT OF ME. I FIXED MY ISSUE AT CHEVY DEALER, AND THEY REPLACED VACUUM PUMP. (~42000 MILES ON THE TRUCK)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030450September 29, 2017
SERVICE BRAKES
AT LOW SPEED WITH STOP AND GO TRAFFIC LOSS OF BRAKE ASSIST/BOOST. FIRST APPLICATION OF THE BRAKES WAS NORMAL. AFTER RELEASE AND REAPPLICATION, BRAKE BOOST WAS LOST, PEDAL BECAME VERY HARD AND VEHICLE FAILED TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030325September 28, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE FRONT END OF THE VEHCLE JERKED FORWARD SEVERELY. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE FOUR-WHEEL DRIVE WOULD NOT DISENGAGE, WHICH CAUSED THE VEHICLE TO PULL TO THE LEFT AND THE RIGHT. FURTHERMORE, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS ON MORE THAN ONE OCCASION. LASTLY, THE MILEAGE ON THE VEHICLE INDEPENDENTLY CHANGED FROM 27,000 TO 60,000 FROM MARCH OF 2017 UNTIL THE PRESENT DATE. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AT MCGRATH CHEVROLET IN CEDAR RAPIDS, IOWA WHERE IT WAS DETERMIND THAT THE ENTIRE WIRING HARNESS IN THE VEHICLE WAS FAULTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025376September 25, 2017
SEAT BELTS
THE DRIVERS SIDE SEAT BELT HAS SEPARATED FROM THE FLOOR. THE CABLE THAT ATTACHES THE LAP BELT TO THE BASE OF THE SEAT HAS FAILED. THE CABLE HAS COMPLETELY SEPARATED. THIS FAILURE HAPPENED WHEN I WAS PARKED, AT HOME AND JUST ATTACHING THE SEAT BELT. NO UNUSUAL PRESSURE OR STRAIN WAS PLACED ON THE SEAT BELT. THE TRUCK HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND THE SEAT BELT HAS NEVER BEEN UNDER ANY STRAIN. IF YOU DISCOUNT THE LAP BELT PART OF THE SEAT BELT THE SHOULDER BELT STILL FUNCTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024886September 21, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL LIGHTING SUDDENLY BECAME VERY DIM. THE DRIVER WAS UNABLE TO READ THE INSTRUMENT PANEL GAUGES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PUBLIC SERVICE GMC IN MARQUETTE, MI) AND WAS EXAMINED BY THE MANUFACTURER'S ENGINEERS. THE ENGINEERS DETERMINED THAT THE VEHICLE WAS OPERATING NORMALLY AND NO REPAIRS WERE PERFORMED TO CORRECT THE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023502September 14, 2017
STRUCTURE:BODY
SUBJECT: ALLEGATIONS, HEREIN, OF SAFETY CONCERNS FOR, PRODUCTION YEARS (2014 -2018) CHEVROLET SILVERADO 1500 LTZ71 AND GMC SIERRA 1500 ALL TERRAIN AS; 'OFF ROAD' AND 'TRAIL PERFORMANCE' CAPABLE VEHICLES. 1. GMC/CHEVROLET ADVERTISES THESE VEHICLES, SAB, AS 'OFF ROAD' CAPABLE VEHICLES WITHOUT RESTRICTIONS. FURTHER, COMPANY BROCHURES FOR 2014-2018, ENHANCE THIS ADVERTISING WITH QUOTES AND PICTURES DISPLAYING AS SUCH. NOTE: OWNER'S MANUALS FOR THESE VEHICLES DO NOT ADDRESS 'OFF ROAD' DRIVING WITH THE UNSAFE LOW DESIGN FRONT END. 2. ALLEGE, THE SILVERADO'S LOW DESIGN FRONT END, IS INADEQUATE FOR 'OFF ROAD' DRIVING AND HIGHLY SUSCEPTIBLE TO DAMAGE, CAUSING IMPACTS RESULTING IN LOSS OF VEHICLE CONTROL AND AN OCCUPANT SAFETY CONCERN. UPON MY TRAVERSING ON UNEVEN GROUND, RESULTS IN THE LOW DESIGN FRONT END (AIR DAMPER, BUMPER, AND GRILLE) DIGGING IN AND CAUSING LOSS OF VEHICLE CONTROL AS WELL AS SIGNIFICANT DAMAGE, EVEN AT CRAWL SPEEDS. THE LOW FRONT END (PICS ATTACHED) ACTS AS A CATTLE CATCHER, SNOW PLOW AND IN DEEP MUD AND SNOW, A JACK SUSPENDING THE VEHICLE ON THE FRAME MAKING THE DESIGN HAZARDOUS. 3. TO CONFIRM MY ALLEGATIONS, REQUEST REVIEW OF THE SALE OF ALL FRONT END REPLACEMENT PARTS FOR, 2014-2018 PRODUCTION YEARS. 4. I ALSO ALLEGE THAT ADVERTISING, AS AN 'OFF ROAD' AND 'TRAIL PERFORMANCE' CAPABLE VEHICLE IS FRAUDULENT AS IT CONVEYS THE Z71 4X4 VEHICLES AS SAFE FOR 'OFF ROAD' USE, WITHOUT RESTRICTIONS, NOR CAUTIONS THE OCCUPANTS OF THE LOW FRONT END DESIGN THAT IS SUSCEPTIBLE TO DAMAGE AND COSTLY REPAIR, NOR CAUTIONS THE OCCUPANTS OF THE POTENTIAL FOR IMPACT AND LOSS OF CONTROL (REDIRECT) OF THE VEHICLE IF DAMAGE OCCURS. 5. REQUEST PROTECTION UNDER THE WHISTLEBLOWER PROTECTION ACT. [XXX] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022270September 8, 2017
POWER TRAIN
THIS TRUCK HAS THE 6.2 AND 8 SPD TRANS. I START IT UP IN THE GARAGE AND LET IT IDLE DOWN, BACK OUT OF THE GARAGE INTO THE STREET, PUT THE CAR IN DRIVE AND FEEL IT ENGAGE, PUSH ON THE GAS AND IT DOESN'T MOVE FOR A FEW SECONDS OR NOW IT WILL MOVE BUT THEN WHEN IT TRIES TO DO THE 1-2 SHIFT IT WON'T SHIFT AND THE TRUCK STOPS MOVING FORWARD FOR A FEW SECONDS UNTIL IT FINALLY DOES SHIFT. I HAD IT IN TO THE DEALER AT 13K MILES AND THEY DETERMINED THERE WAS A PROBLEM WITH THE STATOR SUPPORT IN THE TRANS ALLOWING THE CONVERTER TO DRAIN SO THEY DID A PARTIAL TRANS REBUILD AND UPDATED THE PARTS. THE ORIGINAL PROBLEM IS SHOWING UP AGAIN ALONG WITH THE 1-2 SHIFT PROBLEM. I TOOK IT IN AGAIN AT ABOUT 18K MILES AND THE DEALER SAID THAT THEY COULD REPRODUCE IT AND THE ISSUES IS CAUSED BY THE "CLUTCH" NOT BEING FILLED WITH FLUID AT THE TIME THE SHIFT IS TRYING TO HAPPEN. ONCE THE CLUTCH IS FULL...IT SHIFTS. I WAS ALSO TOLD BY THE DEALER THAT THIS IS A DOCUMENTED ISSUE WITH GM AND THERE IS A BULLETIN OUT ON IT TELLING DEALERS THIS IS NORMAL AND TO NOT DO ANY REPAIRS TRYING TO FIX SO THEY DID A SOFTWARE UPDATE AND PUT THE TRANS BACK INTO LEARN MODE SAID THEY WERE SORRY AND GAVE IT BACK TO ME. THIS CONDITION IS AN ACCIDENT WAITING TO HAPPEN WHEN YOU EXPECT THE VEHICLE TO MOVE AND IT DOES NOT. THIS TRANSMISSION IS INSTALLED IN CHEVY, GMC, AND CADILLAC TRUCKS AND SUVS AND THERE MANY COMPLAINTS ON ALL OF THE POPULAR MESSAGE BOARDS ONLINE ABOUT THIS EXACT SAME ISSUE. SOME PEOPLE HAVE COMPLAINED ABOUT ALMOST BEING HIT IN THE REAR BECAUSE THERE VEHICLE WON'T MOVE. THERE ARE MANY OTHER DOCUMENTED ISSUES WITH THE 8 SPD TRANS GM HAS BEEN USING IN THEIR TRUCKS AS WELL AND GM WILL NOT ADDRESS ANY OF THEM SAYING THAT THEY ARE ALL NORMAL. I HAVE TALKED TO PLENTY OF OTHER PEOPLE PERSONALLY THAT ARE EXPERIENCING THE SAME ISSUES AS WELL AND NOT GETTING ANYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022240September 7, 2017
STRUCTURE:BODY
THE PAINT IS SO CHEAP ON THIS TRUCK EVERY TIME I LOOK IT IT HAS A NEW CHIP AND THE ROOF IS STARTING TO CRACK AND LOOK HORRIBLE TOOK IT TO CHEVY THEY SAY IT'S BIRDS IT'S GARAGE KEPT HAS 22000 MILES ON IT I NEVER REALLY DRIVE IT'S STARTING TO LOOK AS BAD AS MY 03 1500HD AND IT'S A WORK TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021253September 3, 2017
SERVICE BRAKES
ABOUT 41000 MILES ON MY TRUCK. I HAD BRAKING PROBLEM WHEN DRIVING AT LOW SPEED AT PARKING LOT. I ALMOST HIT THE CAR BECAUSE I WAS NOT ABLE TO STOP DUE TO THE BRAKING ISSUE. I FELT LOOSING PRESSURE WHILE BRAKING. I HAD THIS ISSUE 3 TIMES. ON JULY 16, I NOTICED THE ISSUE THEN IT DID NOT HAPPENED AGAIN. BUT IT CAME BACK AGAIN ON AUGUST 31 AND SEPTEMBER 1. I TOOK MY TRUCK TO DEALER AND THEY REPLACED VACUUM PUMP. I FOUND THAT MANY PEOPLE HAD SAME ISSUE BUT NO RECALL. I HAD TO SPENT ABOUT $500 FOR NEW VACUUM PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018809August 22, 2017
SERVICE BRAKES
THE BRAKE ASSIST WARNING LIGHT CAME ON WHILE DRIVING AND THE COULD NOT BRAKE PROPERLY THE BRAKE PEDAL WAS REALLY HARD TO BRAKE. A;MOST HAD A WRECK CAUSE I COULD BRAKE PROPERLY ON TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019026August 22, 2017
STEERING, UNKNOWN OR OTHER
TRUCK VIBRATING AT HIGHWAY SPEEDS. BETWEEN 65 TO 85 MPH THE TUCKS HAS A CONSTANT VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018709August 21, 2017
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING HIGHWAY SPEEDS WITH THE AIR CONDITIONER ACTIVATED, A BELT FRACTURED AND CAUSED HEAT TO ENTER THE VEHICLE. THE AIR CONDITIONING COMPRESSOR PREMATURELY FAILED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF A DEALER WOULD BE ABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016077August 17, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ONE MORNING WHEN I WAS DRIVING MY 2015 CHEVY SILVERADO, I NOTICED A MESSAGE ON THE DASH BOARD SCREEN WHICH READ "RIGHT REAR TAIL LIGHT SIGNAL FAILURE. I WENT TO THE NEAREST AUTO PARTS STORE AND PURCHASED REPLACEMENT BULBS AND NOTICED THAT THE BULBS WEREN'T THE PROBLEM. I ALSO CHECKED THE FUSES AND DID NOT FIND ANY BLOWN FUSES WHICH AGAIN WASN'T THE PROBLEM. HOWEVER THE RIGHT REAR TAIL LIGHT WILL TURN ON IF THE LIGHTS ARE ON BUT WILL NOT BLINK WHEN THE SIGNAL LIGHT IS ON OR IF THE BRAKES ARE ENGAGED. LATER THAT NIGHT I REALIZED THAT NONE OF THE INTERIOR LIGHTS WORKED EITHER; WEATHER THE LIGHT IS IN THE DOOR POSITION OR THE ON POSITION. I'M NOT REALLY SURE WHAT THE PROBLEM IS BUT WITH THIS TRUCK BEING SO NEW WITH LESS THAN 45000 MILES, THESE PROBLEMS SHOULDN'T BE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015635August 16, 2017
STEERING
WHILE DRIVING & TRYING TO TURN STEERING TO THE RIGHT , THE STEERING JUST LOCKS AS IF NO POWER STEERING. THIS DOES NOT HAPPEN ALL THE TIME BUT WHEN IT DOES IT IS VERY DANGEROUS. THE VEHICLE HAS 40.000 MILES ON IT & I DIDNT EXPECT TO HAVE A SAFETY ISSUE LIKE THIS. I HAD TAKEN IT TO A DEALER & THEY TELL ME IT WILL BE VERY EXPENSIVE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014766August 11, 2017
STEERING
ORIGINAL COMPLAINT # 11011865, SO I BROUGHT MY 2015 SILVERADO BACK TO MICHAELS CHEVROLET IN FRESNO AFTER THEY REPLACED MY RACK AND PINION. THE SECOND RACK HAD SAME ISSUE AFTER BEING ON TRUCK FOR THREE WEEKS. THIS TIME DEALERSHIP REFUSED TO REPLACE THE RACK. I NOTICED GM RECALLED OVER 800,000 2014 SILVERADO RECENTLY. I HAVE AN EARLY MODEL 2015 SILVERADO WHICH I LEARNED HAS THE SAME RACK AND PINION AS THE 2014'S. I ASKED THE DEALER IF THE RECALL COULD BE EFFECTING MY TRUCK AS WELL. I WAS TOLD THEY WERE UNSURE AND IT WAS POSSIBLE, HOWEVER THEY STILL REFUSED TO REPLACE THE RACK UNDER WARRANTY. THEY TOLD ME IT WAS AS A RESULT OF MY TRUCK HAVING A LEVELING KIT. SO NOW I CAN DRIVE THE VEHICLE DUE TO IT BEING UNSAFE. LAST THING I WANT IS TO BE DRIVING DOWN THE ROAD AND LOSE ALL STEERING. WHAT CAN I DO AND IS THERE ANY LAWS THAT PROTECT ME FROM GM WARRANTY PROBLEMS???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013892August 9, 2017
STEERING
POWER STEERING WENT OUT TRAVELING AT HIGHWAY SPEEDS TOWED TO DEALERSHIP NEXT DAY AND THEY COULDN'T IDENTIFY A PROBLEM AND I WAS TOLD EVERYTHING WAS WORKING FINE WHEN THEY RECEIVED IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013825August 8, 2017
STEERING
I HAVE EXPERIENCE A TEMPORARY LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST FOLLOWED BY A SUDDEN RETURN OF EPS ASSIST, PARTICULARLY DURING LOW-SPEED TURNING MANEUVERS. THIS TEMPORARY LOSS OF EPS DOES NOT HAPPEN VERY OFTEN. THE LAST TIME IT HAPPEN I WAS MAKING A RIGHT HAND TURN OFF OF THE HIGHWAY, IT FELT LIKE I LOST THE POWER ASSIST FOR A SECOND, THAN IT CAME BACK. BEFORE THIS HAPPEN, I HAVE HAD SEVERAL EXPERIENCES OVER THE LAST TWO YEARS WHERE THE STEERING FEELS LIKE IT STICKS WHEN STARTING A TURN AT START OF FORWARD MOVEMENT. I HAVE TALK TO THE DEALERSHIP WHERE I BOUGHT THE TRUCK, THEY EVEN LOOKED AT IT ONCE AND SAID THEY COULD NOT FIND ANYTHING WRONG. I TALKED TO THEM AGAIN AFTER IT LOST THE LAST EXPERIENCE AND THEY SAID THERE WAS NO RECALL FOR MY TRUCK. IT DOESN'T HAPPEN OFTEN ENOUGH FOR THEM TO DETERMINE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013707August 8, 2017
VEHICLE SPEED CONTROL, SUSPENSION
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. AFTER THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE VIBRATED SEVERELY WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 25,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013706August 8, 2017
SERVICE BRAKES
POWER BRAKES STOP WORKING AT LOW SPEEDS. IT SEEMS THE VACUUM PUMP IS FAILING. SOMETIMES AT LOW SPEEDS THE BRAKE PEDAL GOES HARD AND REQUIRES ALOT OF EXTRA EFFORT TO STOP. I ALMOST RAN INTO THE REAR OF A CAR IN A DRIVE-THRU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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