Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11019280August 24, 2017
UNKNOWN OR OTHER
AC CONDENSER LEAKING. CONDENSERS ARE BEING REDESIGNED AND ARE ON BACK ORDER. I WAS TOLD NOT TO ASK FOR A TIMELINE TO FIX AND THEY WILL NOT GIVE ME A LOANER VEHICLE. I LIVE IN FLORIDA AND NOT HAVING AC IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019145August 23, 2017
VISIBILITY/WIPER, UNKNOWN OR OTHER
AC SYSTEM FAILURE. NO COLD AIR AS WELL AS NON EFFECTIVE WINDSHIELD DEFROSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019192August 23, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS PARKED WITH THE AIR CONDITIONER ACTIVATED, THE VEHICLE OVERHEATED. THE CONTACT NOTICED STEAM COMING FROM THE ENGINE COMPARTMENT AND THE RADIATOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED ABOUT AN HOUR LATER, AND THERE WERE NO ISSUES. THE VEHICLE WAS TAKEN TO FERMAN CHEVROLET TAMPA (9751 E ADAMO DR, TAMPA, FL 33619 (813) 623-2411) WHERE IT WAS DIAGNOSED WITH A CONDENSER ISSUE IN THE MOTOR. THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THE CONDENSER LINE AND UNIT NEEDED REPLACEMENT. THE CONTACT STATED THIS WAS AN ONGOING ISSUE WITH THE VEHICLE AND THE FAILURE OCCURRED SEVERAL TIMES, IN WHICH THE AIR CONDITIONER CONDENSER LINE WAS REPLACED. THE DEALER ALSO STATED THAT THE AIR CONDITIONER UNIT CONDENSER WAS OVERWORKING THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019037August 22, 2017
STEERING
WHILE TURNING LOW SPEED(USUALLY LEFT) POWER STEERING WOULD STOP WORKING. THIS HAS HAPPENED ABOUT A DOZEN TIMES SINCE I PURCHASED THE VEHICLE IN 2015. I HAVE TAKEN TO THE CHEVROLET DEALER ON (3) OCCASIONS(SUBURBAN AUTO GROUP IN SANDY OREGON. TAG NUMBER ON FIRST VISIT IS #2288, 2ND VISIT #3639, 3RD VISIT #4698. THEY HAVE RECALLED 2014 CHEVY SILVERADO 1500 FOR THE EXACT SAME PROBLEM AS I AM EXPERIENCING. I WOULD HOPE THAT YOU LOOK AT THE SILVERADO 2500 WITH THE SAME SCRUTINY. THE DEALER WANTS ME TO START REPLACING PARTS AT MY COST TO REPAIR A VEHICLE I BELIEVE TO BE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016058August 17, 2017
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD CLUNKING NOISE. THE VEHICLE WAS TAKEN TO RINCON CHEVROLET (LOCATED AT 5480 GEORGIA 21, RINCON, GA 31326) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V246000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015322August 15, 2017
UNKNOWN OR OTHER
MY 2014 SILVERADO WAS JUST OUT OF WARRANTY AND MY A/C CONDENSER WENT OUT. I'VE CONTACTED GM AND THEY HAVE DONE NOTHING BUT SAY THEY'LL PAY $200 OUT OF THE $1300 ESTIMATE THE DEALERSHIP GAVE ME. THIS PART IS NATIONALLY BACKORDERED, WHICH MEANS IT IS IN HIGH DEMAND, BECAUSE GM PUT A BAD CONDENSER IN THESE TRUCKS. THEY ARE DOING ABSOLUTELY NOTHING TO HELP THE CUSTOMERS BUT PAY A MEASLY PORTION OF THE BILL MOST WORKING CLASS AMERICANS CANT JUST JUMP UP AND PAY. I WILL NEVER BUY A GM AFTER THIS EXPERIENCE. IN KENTUCKY THE SUMMERS ARE MISERABLE, AND WITHOUT AC IT MAKES THEM THAT MUCH MORE MISERABLE. BOTTOM LINE, GM CAUSED THIS PROBLEM, GM SHOULD FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015350August 15, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT WAS DISTRIBUTING HOT AIR. THE CONTACT CALLED A LOCAL DEALER (BILLY NAVARRE CHEVROLET CADILLAC LOCATED AT 1510 E COLLEGE ST LAKE CHARLES, LA 70607, 227-377-0601) TO MAKE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS OFFERED A $100.00 VOUCHER TOWARD REPAIRS. THE MANUFACTURER PROVIDED CASE NUMBER: 8-3140285548. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015416August 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY 2014 CHEVY SILVERADO HAS BEEN GIVING ME HARD TIME DUE TO THAT AS IM DRIVING THE TRUCK OUT OF NO WERE TURNS THE STEERING WHEEL LEFT RIGHT AND LOCKS WITH NO CONTROL OF IT AND ALL THE LIGHTS FROM THE TRUCK IN AND OUT SIDE GO OUT THE AC TURNS OF AND UNLOCKS THE DOORS. THE WORD STABILITRAK AND STEERING WHEEL ASST COME ON THE DASH BOARD BEFORE TURNING EVERYTHING OFF AND LOCKING. AND TURNS OFF THE TRUCK IN THE MIDDLE OF THE ROAD WITH OUT LETTING ME BREAK. I HAVE ALREADY CONTACT CHEVROLET BUT THEY DID NOT HELP ME AT ALL. ALL THEY SAID WAS YOU DONT HAVE A RECALL YOULL HAVE TO PAY TO GET THE TRUCK CHECK? IM HAVING GM PROBLEMS COME ON NOW IM VERY UPSET DUE TO THAT IM PAYING MY TRUCK EVERY MONTH AND CANT EVEN DRIVE IT COMFTERBLE ONLY TRANSPORTATION I HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014898August 13, 2017
STEERING
TEMPORARY LOSS OF POWER STEERING WHEN ATTEMPTING TO TURN THE STEERING WHEEL AT A LOW SPEED (I.E. BACKING INTO A PARKING SPACE, MAKING A LOW SPEED TURN INTO A GARAGE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014788August 12, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
THE TRUCK TURNED OFF ON ME ON THE FREEWAY AND I LOST CONTROL FOR A FEW SECONDS. HAD TO PAY TO GET IT TOWED TO MY HOUSE BECAUSE IT WAS AT NIGHT COULDN'T TAKE IT TO THE DEALER. TOOK IT TO THE DEALER AFTER AND THEY SAID IT WAS MY BATTERY . I'M JUST GETTING TIRED OF ALL THE ISSUES THAT GM HAS. I'M GETTING FRUSTRATED OF TAKING MY TRUCK IN FOR RECALLS EVERY OTHER MONTH! CAN SOME ONE HELP I'M TRYING TO GET MY MONEY BACK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014852August 12, 2017
STRUCTURE:BODY
THE PAINT IN THE BED CAN BE PEELED OFF BY HAND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014558August 11, 2017
ENGINE
SOME 2014 MODEL YEAR CHEVROLET SILVERADO LD AND GMC SIERRA LD VEHICLES EQUIPPED WITH 5.3L OR 6.2L ENGINES (RPO L83 OR L86), MAY HAVE A CONDITION IN WHICH THE CYCLING OF THE THERMOSTAT MAY RESULT IN STRESS FRACTURES ON THE RADIATOR, AND MAY LEAD TO COOLANT LEAKS. MY RADIATOR FAILED DUE TO THIS ISSUE AND HAD TO PAY $1100 OUT OF POCKET FOR THE PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013628August 8, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE ENTIRE SUBFRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER (DENOOYER CHEVROLET LOCATED IN ALBANY, NEW YORK) WHO APPLIED A WAX RUST PROOF COATING TO THE FRAME, BUT THE RUSTING CONTINUED TO PROGRESS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INFORMED THE CONTACT THAT THE WAX RUST PROOF COATING WAS A TEMPORARY REMEDY AND WOULD EVENTUALLY WEAR OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT A POWDER COATING WAS BEING APPLIED TO ONLY NEWER VEHICLES TO PREVENT THE RUSTING FROM OCCURRING. THE FAILURE MILEAGE WAS 29,000. *BF CONSUMER STATED THE VEHICLE WAS SENT TO AN AUTHORIZED CHEVY DEALERSHIP FOR "RUST PROOFING" OF FRAME BACK IN DEC. 2016. BODY SHOP MANAGER NOTIFIED ME THAT THIS WAS A "BAND AID" TO THE PROBLEM IN 2014 CHEVY SILVERADO. DURING MANUFACTURING OF VEHCLE I WAS TOLD GM PUTS A "WAX" ON FRAME. ONCE THE "WAX" WEARS OFF, THE METAL ON THE FRAME IS EXPOSED TO THE HARMFUL ENVIROMENTAL AGENTS (SALT,WATER, DIRT). AFTER 6 MONTHS OF "RUST PROOFING," RUST RE-APPEARED ON FRAME. THIS FRAME WILL NOT LAST 3-5 YEARS. VERY DANGEROUS AND UN-SAFE. UPDATED 10/4/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013356August 7, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
STEERING LOCKS DURING SLOW TURNS, AIR AND RADIO TURN OFF, SOMETIMES ENGINE STALLS AS WELL DURING TURN WHILE STEERING IS LOCKING AND UNLOCKING. HAPPENS AT SLOW SPEED. HAS HAPPENED TO ME MAKING A U TURN INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013402August 7, 2017
POWER TRAIN, ELECTRICAL SYSTEM, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER AND VIBRATED. IN ADDITION, THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO JIM BROWNE CHEVROLET (LOCATED 11300 N FLORIDA AVE, TAMPA, FL 33612) WHERE THE TRANSFER CASE SHIFT CONTROL MODULE AND THE INSTRUMENT PANEL CLUSTER WERE REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013590August 7, 2017
STEERING
WHEN TURNING THE STEERING WHEEL DURING A TURN THE WHEEL WILLL JERK IN THE OPPOSITE DIRECTION, KILL THE ENGINE AND ALL ELECTRONICS. THIS IS MORE THAN ONE SECOND AS OUTLINED BY THE GM RECALL. THE CHEVY DEALER HAS TRIED SELLING ME A NEW BATTERY, SOLD ME $750 NEW BATTERY CABLES FOR THE FIX AND IT STILL DOESN'T WORK RIGHT. MAJOR SAFETY ISSUE THAT IS BEING DOWN PLAYED BY GM. ONE SECOND---GIVE ME A BREAK !! WHOLE [XXX] TRUCK DIES. THIS HAS HAPPENED MULTIPLE TIMES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013088August 6, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHEN THIS HAPPENS THE LIGHTS IN DASH WILL FLICKER AND RADIO WILL KICK OFF AND IT SAYS SER SERVICE STABILITYTRAC AND IT WILL JERK THE STEERING WHEEL OUT OF YOUR HAND AND THE TRUCK WILL QUIT. THE DEALER PUT NEW BODY CONTRO MODGEL BUT DID NOT HELP IT .AFTER TRUCK QUITS IT TAKES IT AWHILE AND THEN IT DOES IT AGAIN THIS COULD HAPPEN ANYTIME.I PUT NEW ALTERNATER ON IT BUT DID NOT HELP BECAUSE U CAN WATCH VOLTAGE GAGE DROP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013110August 6, 2017
UNKNOWN OR OTHER
A/C FAILED AT 93,000 MILES. LEAK AT A BAD CONDENSER. DEALER WANTS $1500 TO REPAIR. APPARENTLY A COMMON PROBLEM WITH THIS YEAR OF TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012474August 3, 2017
STRUCTURE:BODY
PAINT "BUBBLING" WITH POSSIBLE RUST FORMING UNDER PAINT ON DRIVERS DOOR AND FRONT PASSENGER SIDE FENDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012609August 3, 2017
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT TOOK THE VEHICLE TO THE DEALER (MAUER CHEVROLET, 1055 MN-110, INVER GROVE HEIGHTS, MN, 55077) BECAUSE THE AIR CONDITIONER WAS BLOWING OUT ROOM TEMPERATE AIR. THE DEALER DIAGNOSED THAT THE AIR CONDITIONER CONDENSER WAS FRACTURED, CAUSING A REFRIGERANT LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE CONDENSER WAS COVERED UNDER THE BUMPER TO BUMPER WARRANTY. HOWEVER, DUE TO THE REFRIGERANT LEAK, THEY WOULD NOT COVER IT UNDER THE EMISSIONS WARRANTY. THE MANUFACTURER REPRESENTATIVE STATED THAT THEY WOULD ESCALATE THE CASE, BUT NO CASE NUMBER WAS PROVIDED. THE MANUFACTURER STATED THAT THEY WOULD RETURN THE CALL WITHIN FORTY-EIGHT BUSINESS HOURS. THE FAILURE MILEAGE WAS APPROXIMATELY 79,038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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