Chevrolet Silverado Complaints (2008)

1,298 consumer complaints on file.

#10398221April 29, 2011
SEAT BELTS
TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THE SEAT BELT PULLED BACK VERY FAST AND TIGHT. WHEN THIS OCCURRED THERE WAS SMOKE COMING FROM THE SEAT BELT RE-TRACTOR AND FROM UNDERNEATH THE DRIVERS SEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT IT WAS AN INADVERTENT DEPLOYMENT OF THE SEAT BELT PRE-TENSIONER. THE DEALER CONTACTED THE MANUFACTURER AND WAS TOLD NOT TO WORK ON THE VEHICLE, BECAUSE THEY WERE SENDING SOMEONE OUT TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 35,602. UPDATED 06/06/11 *BF UPDATED 1/19/2012 *LN *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10397070April 21, 2011
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, AIR BAGS
PASSING A VEHICLE ON COUNTY BLACK TOP ROAD,ACCELERATED TO INITIATE PASSING GEAR. ACCELERATOR STUCK ENG RPM AT FULL SPEED. ATTEMPTED TO ALLEVIATE TO NO AVAIL. ATTEMPTED TO SHIFT TO NEUTRAL BUT WENT INTO REVERSE ALSO APPLIED BRAKES. AS A RESULT THERE WERE 420 FT. OF SKID MARKS THEN RIGHT FRONT WHEEL HIT SHOULDER OF ROAD AND VEHICLE WENT END OVER END LANDING IN DITCH ON ITS TOP. THE AIR BAGS DID NOT DEPLOY AND THERE I WAS NO RECORDED INCIDENCE ON THE DATA RECORDER. THE VEHICLE WAS TOTALED BY THE INSURANCE CO. MY CONCERN IS THAT THIS VEHICLE COULD BE REBUILT AND PUT BACK ON THE ROAD AS DRIVABLE VEHICLE SINCE IT HAD ONLY 13,000 MILES ON IT. IF NO CAUSE FOR THE MALFUNCTION CAN BE DETERMINED THERE IS A DISTINCT POSSIBILITY THIS COULD HAPPEN AGAIN WITH POSSIBLE LOSS OF LIFE. UPDATED 06/08/11 *BF *TR UPDATED 10/21/11 *BF UPDATED 1/18/2012 *LN UPDATED 2/8/12 *CN UPDATED 2/29/12 *CN *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10396754April 19, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. UPON ENTERING THE VEHICLE THE CONTACT SMELLED A STRONG ODOR OF GASOLINE. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER ON 28 OCCASIONS IN WHICH THEY DID NOT DIAGNOSE THE FAILURE BUT RECOMMENDED THAT HE REPLACE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 21,847.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396000April 15, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONTACTED THE MANUFACTURER. THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE DEPLOYMENT AND DETERMINED THAT THE STM MODULE WAS CORRODED AND PROVIDED AN INCORRECT SIGNAL TO THE AIR BAGS WHICH CAUSED THE DEPLOYMENT. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL RELATED TO THE AIR BAGS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 39,000. UPDATED 5/9/11 *CN UPDATED 05/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394289April 5, 2011
EQUIPMENT
TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO CHANGE ONE OF THE TIRES, THE CONTACT NOTICED THAT THE JACK DID NOT FIT WHERE THE INSTRUCTION MANUAL INDICATED IT WAS TO FIT. THE CONTACT STATED THAT THE PIECE OF METAL ON THE JACK AS SUGGESTED BY THE OWNERS MANUAL, WAS TOO LARGE FOR THE PLACEMENT LOCATION ON THE FRAME OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394175April 4, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH DOWNHILL AND DEPRESSING THE BRAKES, THE FRONT OF THE VEHICLE WOULD VIBRATE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND THAT HIS BRAKES COULD POSSIBLE HAVE BEEN HEATING UP AND CAUSING THE VIBRATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392566March 23, 2011
ELECTRICAL SYSTEM
I OWN A 2008 SILVERADO THAT I BOUGHT NEW BEFORE THE BAILOUT AND EVERYTHING AT CHEVY WAS BEING GIVEN AWAY. MY PROBLEM IS INTERMITTENT AND SEEMS TO FIX ITSELF, I HAVE HAD THE A/C NOT WORK ABS LIGHTS FLASH,POWER DOOR LOCKS FLUCTUATE AND ALL THAT WHILE DRIVING. WHEN IT IS PARKED I WILL UNLOCK IT USING THE KEY FOB EVERYTHING WILL LIGHT UP TRUCK WILL UNLOCK GET PUT KEY IN THE IGNITION TO START AND EVERYTHING WILL SHUT OFF. IT IS AS IF SOMEONE TOOK OUT THE BATTERY, I HAVE NO HORN NO 4WAYS NO POWER OF ANY KIND. NOW IT DOES NOT DO THIS ALL THE TIME BUT IS HAPPENING MORE FREQUENTLY. LAST TIME I TOOK IT TO THE DEALER THE TECH TOLD ME IT FIXED ITSELF HE DON'T KNOW WHAT HE DID,BUT TOLD ME TO GET RID OF IT AS SOON AS POSSIBLE. THAT WAS WHILE IT WAS UNDER WARRANTY NOW IT WILL COST ME A SMALL FORTUNE FOR THEM TO TELL TO GET RID OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389756March 10, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. THE CONTACT STATED THE DOOR LOCK ACTUATOR MOTOR FAILED FOR THE POWER LOCKS AND ALL DOORS HAD TO BE UNLOCKED MANUALLY. THE DEALER WAS CONTACTED AND DIRECTED HIM TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389779March 10, 2011
LATCHES/LOCKS/LINKAGES
DRIVERS DOOR LOCK STOPPED WORKING UNEXPECTEDLY. THE REMOTE LOCK/UNLOCK AND POWER LOCK/UNLOCK NO LONGER WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389803March 10, 2011
LATCHES/LOCKS/LINKAGES
THE AUTO DOOR LOCK STOPPED WORKING FOR A SECOND TIME. WHEN YOU PRESS THE LOCK BUTTON, THE DOOR LOCK DO NOT RESPOND. THIS COULD CAUSE PEOPLE TO BECOME TRAPPED IN THE TRUCK, OR A CRIMINAL COULD EASILY OPEN THE DOOR TO CARJACK THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384726February 28, 2011
ELECTRICAL SYSTEM
I HAVE A 2008 CHEVY SILVERADO AND AROUND 34,000 MILES THE DRIVERS SIDE DOOR LOCK STOPPED WORKING I THINK THE MOTOR WENT OUT YOU HAVE TO LOCK IT MANUALLY THE DEALERSHIP SAID THEY HAVE FIXED SEVERAL OF THEM BUT THERE IS NO RECALL A FRIEND OF MINE HAS A 2008 GMC AND HERS DONE THE SAME EXACT THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382964February 16, 2011
SERVICE BRAKES, HYDRAULIC
I DRIVE A 2008 CHEVY SILVERADO CREW CAB AND THE FRONT PASSENGER SIDE BRAKES WORE COMPLETELY TO THE METAL DUE TO THE NEGLIGENCE OF THE DEALERSHIP. I SPOKE WITH THE OWNER AND THEY ARE INCURRING SOME OF THE COST, BUT AFTER THEY INSPECTED THE VEHICLE THE BACK BRAKES ARE ALSO WORN. THE TRUCK HAS 39,700 MILES AND ALL THE BRAKES ARE BEING REPLACED, FRONT AND BACK. I HAVE ALWAYS COMPLAINED TO THE DEALERSHIP ABOUT MY BRAKES NOT WORKING PROPERLY AND THEY ALWAYS CAME UP WITH SOME SORT OF EXPLANATION TO JUSTIFY THE NOISE. THIS IS MY 4TH CHEVY TRUCK AND THE FIRST ONE WHERE ALL THE BRAKES ARE BEING REPLACED AT THE SAME TIME BEFORE IT HAS HIT 40,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382665February 14, 2011
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
BRAKE LIGHTS GO OUT WHEN PRESSURE ON PEDAL IS DECREASED WITHOUT COMPLETLY RELEASING PEDAL. 2 NEW BRAKE SWITCHES WITH UPDATED TECHNOLOGY TO SOLVE PROBLEM ACCORDING TO GM HAVE NOT STOPPED THIS CONDITION. TRUCK HAS HAD THIS PROBLEM SINCE PURCHASED AND STILL HAVE IT NOW 37000 MILES LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382492February 13, 2011
SUSPENSION:FRONT
WHILE DRIVING I EXPERIENCED BALL JOINT FAILURE ON THE RIGHT FRONT TIRE. THIS CAUSED ME TO LOSE CONTROL OF THE VEHICLE ENDING UP IN A DTICH. THE ENTIRE RIGHT FRONT SUSPENSION IS DAMAGED AND MUST BE REPLACED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10381377February 9, 2011
LATCHES/LOCKS/LINKAGES
THREE OF THE FOUR LOCKS ON MY 2008 CHEVY SILVERADO NO LONGER WORK WHEN USING THE REMOTE. THEY QUIT WORKING RIGHT AFTER THE 36,000 MILE FACTORY WARRANTY EXPIRED. THE DEALER TOLD ME IT WOULD COST $700 TO HAVE THEM REPLACED. I CONTACTED CHEVY DIRECTLY AND THEY TOLD ME THEY HAVE NOT HAD ANY OTHER COMPLAINTS ABOUT THIS PROBLEM. THEY WANTED ME TO PAY FOR A DIAGNOSIS FROM A CHEVY DEALER SO THEY COULD EVALUATE THE PROBLEM. IT IS VERY INCONVENIENT, AND FRUSTRATING, TO HAVE PAID FOR AUTOMATIC DOOR LOCKS AND THEY QUIT WORKING TWO YEARS AFTER I HAVE THE VEHICLE. YOU HAVE TO MANUALLY LOCK/UNLOCK EACH DOOR WHEN IT SHOULD BE AS SIMPLE AS PUSHING A BUTTON. IT IS ALSO A SAFETY ISSUE THE LOCKS DON'T WORK WHILE THE TRUCK IS BEING DRIVEN. NOW, THE REAR WINDOWS DON'T OPERATE FROM THE CONTROLS ON THE REAR DOORS. I CAN'T BELIEVE, THAT WITH ALL THE COMPLAINTS THAT I HAVE READ REGARDING THE SAME ISSUE, CHEVY WON'T STAND BEHIND THEIR PRODUCT AND FIX THEIR MALFUNCTION. NEXT TIME I THINK I'LL BUY A FORD IF THIS IS HOW CHEVY TREATS THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379810February 1, 2011
ELECTRICAL SYSTEM
MY 2008 3500 DURAMAX DIESEL TRUCK WENT INTO LIMP MODE WHILE ON THE INTERSTATE 15 NEXT TO THE CONCRETE K-RAIL. IMAGINE HEAVY TRAFFIC, A FULLY LOADED SEMI BEHIND YOU, AND THEN SLAMMING ON THE BREAKS. THIS IS WHAT HAPPENED. THE SEMI SLAMMED ON HIS BREAKS, TRAILER CROSSED TWO LANES, OTHER VEHICLES SKIDDED OFF THE FREEWAY. I WAS ALMOST KILLED, AS WAS OTHERS. TURNS OUT A RODENT HAD CHEWED A SENSOR WIRE AND THE WIRES CROSSED DETECTING A CONDITION WITH THE ENGINE. OVER 20 VEHICLES WERE INVOLVED IN THIS NEAR FATAL CRASH. WHEN I ASKED THE DEALERSHIP WHY IT DID THIS, THEY EXPLAINED "IT IS DESIGNED TO REDUCE SPEED TO ABOUT 15 MILES PER HOUR TO SAME ENGINE COMPONENTS, AND THAT THIS IS IN MOST VEHICLES TODAY". I PERSONALLY DON'T CARE ABOUT ENGINE COMPONENTS, BUT FURTHER RESEARCH FOUND THAT HIS IS BEING DRIVEN BY THE INSURANCE COMPANIES THAT ULTIMATELY PAY FOR WARRANTY REPAIRS. THIS IS A MAJOR SAFETY RISK, AND WILL KILL PEOPLE. *LN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10380248January 27, 2011
SERVICE BRAKES, HYDRAULIC
THOUGH MY ANTI-LOCK BRAKES MAY BE WORKING JUST AS THEY WERE DESIGNED, THEY SEEM TO INCREASE STOPPING DISTANCE SIGNIFICANTLY OVER WHAT WOULD BE ATTAINED WITH JUST THE WHEELS LOCKING UP AND SLIDING OR SKIDDING. ON DRY PAVEMENT, STOPPING POWER OF THIS TRUCK IS FANTASTIC UP TO THE POINT WHEN THE ANTI-LOCK BRAKES ACTIVATE, THEN ITS AS IF THE BRAKES ALMOST COMPLETELY RELEASE THE WHEEL THEN REACTIVATE THE BRAKE TO THE POINT IT STARTS TO SKID THEN RELEASES IT COMPLETELY AND SO ON AND SO ON. THIS ACTION OF COURSE HAPPENS VERY QUICKLY, BUT SEEMS COMPLETELY DIFFERENT THAN ANY OTHER ANTI LOCK VEHICLE I'VE EVER OWNED. BECAUSE OF THIS CYCLE OF COMPLETELY RELEASING THE BRAKES THEN HITTING THEM SO HARD THEY INSTANTLY LOCK UP THEN RELEASING THEM AGAIN, THE STOPPING DISTANCE SEEMS GREATLY EXAGGERATED. ON A REDUCED TRACTION SITUATION SUCH AS SNOW, ICE, OR DIRT, ITS AS IF THE BRAKES DON'T WORK AT ALL. AS I STATED IN THE OPENING STATEMENT, THIS TRUCK HAS WONDERFUL BRAKES UP TO AND UNTIL THE POINT OF THE ANTI-LOCK BRAKES, SO WHEN THIS OCCURS IT IS QUITE SHOCKING. AS FOR MY BRAKING TECHNIQUE, I'VE BEEN TOLD AND HAVE FOLLOWED THE ADVICE THAT ONCE THAT ANTI-LOCK BRAKES ACTIVATE, YOU KEEP FIRM STEADY PRESSURE ON THE BRAKE PEDAL. I'VE TAKEN ADVANTAGE OF THE RECENT ICE AND SNOW IN OUR AREA TO TEST AND CONFIRM THAT I AM USING PROPER TECHNIQUE IN USING THE BRAKES AND I'M MORE CONVINCED THAT THIS SYSTEM IS CAUSING MORE PROBLEMS THAN IT SOLVES. I WOULD RATHER HAVE STANDARD BRAKES THAN THIS. I BELIEVE IT WOULD BE IN THE PUBLIC INTEREST IF THIS SYSTEM WERE CHECKED BY SOMEONE WITH THE ABILITY TO CONFIRM THAT THESE BRAKES MEET THE SAFETY STANDARD EXPECTED BY SAFETY REGULATORS OVER SEEING THE AUTOMOTIVE INDUSTRY. I DON'T BELIEVE THAT TAKING THIS VEHICLE TO MY LOCAL SERVICE DEPARTMENT IS GOING TO SOLVE ANYTHING, IN THAT I EXPECT THEY ARE GOING TO TELL ME THAT THEY ARE WORKING FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378574January 25, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500 LT. THE CONTACT STATED THAT THE REVERSE PARKING ASSIST MECHANISM FAILED. THE RED WARNING LIGHTS IN THE REAR OF THE VEHICLE WOULD FREEZE IN COLDER TEMPERATURES AND WOULD INTERMITTENTLY SHUT OFF INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES AND THE DEALER REPLACED THE SENSORS BUT THE FAILURE PERSISTED. THE DEALER INFORMED THE CONTACT THAT THERE WAS NOTHING ELSE THEY COULD DO TO ATTEMPT TO REMEDY THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376330January 12, 2011
AIR BAGS, SEAT BELTS
I WAS DRIVING AT A SPEED OF APPROXIMATELY 45 MPH WHEN A DRIVER, WHO WAS CITED FOR FAILING TO YIELD TO THE RIGHT OF WAY, ENTERED THE ROADWAY FROM MY LEFT. THE INITIAL IMPACT WAS MY TRUCK'S FRONT TO THE PASSENGER SIDE OF THE VEHICLE THAT ENTERED THE ROADWAY. AFTER BOTH VEHICLES SEPARATED, MY VEHICLE CONTINUED AND STRUCK A MEDIAN GUARDRAIL HEAD-ON (ANOTHER FRONTAL IMPACT) BEFORE COMING TO REST. MY SEATBELT DID NOT LOCK AND NO AIRBAGS DEPLOYED. THE HIGHWAY PATROL INVESTIGATED THE ACTIVE COLLISION SCENE. FOUR DAYS LATER, AN INDEPENDENT COLLISION RECONSTRUCTION EXPERT THAT I HIRED INSPECTED MY VEHICLE AT MY LOCAL GM DEALERSHIP. THE INSPECTION REVEALED THAT: I WAS IN FACT GOING 45MPH, MY SEATBELT WAS BUCKLED, MY SEATBELT PRETENSIONER DID NOT ACTIVATE, AND NO AIRBAGS DEPLOYED. GM HAS ALSO BEEN CONTACTED BY ME, AND THEY ARE CURRENTLY INVESTIGATING THE ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10370637December 14, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A LIGHT POLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT WAS REPORTED INJURED. A POLICE REPORT WAS AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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