Chevrolet Silverado Complaints (2020)

902 consumer complaints on file.

#11741326June 1, 2026
ENGINE
My 2020 Chevy TrailBoss 6.2L V8 L87, same engine that has been recalled for 2021-2024 literally went dead in the middle of rush hour traffic. The engine has been deemed dead due to the exact current recall reasons. Seeing that was traffic was flowing at 45mph that was not a good scene as the vehicle " locked" itself into park originally so I was stuck in the middle of traffic. The vehicle has been confirmed seized uo by the Portsmouth NH Chevy dealer which is the Key Auto Group. Warranty adjusters representatives from a third party, not GM, will be assessing it this week. I purchased an after market warranty not by GM. I had no warning lights leading into the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741328June 1, 2026
POWER TRAIN
Our truck started hard shifting and lurching almost a year ago, the check engine light will come on, sometimes the truck will go into safety mode, then the check engine will be off. The problem progressed and we had it diagnosed as a bad transmission control valve which we were made aware is not available to get replaced because of the ongoing recall on other vehicles in the same year range as ours, just not ours specifically. We need to get this fixed and if others are getting it fixed on recall ours should be as well. Otherwise we have a barely usable vehicle, that my husband relies on to get to work, sometimes hours from home, with no way to fix it, a year left of payments, and diminished value because of the transmission issue...that again others are getting fixed at no cost to them. Even without the recall we can't get it fixed because all available parts are going towards the recall. We deserve to have our vehicle added to this recall so we can get in line to fix it. We have been loyal customers for over 20 years to our local dealership Rydell Cheverolet. The incident date is ongoing for over a year but I will put in the most recent date where my husband was almost stranded 300 miles from home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740846May 29, 2026
POWER TRAIN
Transmission is starting to shudder when maintaining 40-45 mph and will have to let off the gas or accelerate for the gear to shift.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739893May 25, 2026
POWER TRAIN
Transmission shutters while driving at speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739350May 21, 2026
POWER TRAIN, ELECTRICAL SYSTEM
I purchased this vehicle from Ghent Chevrolet in Greeley Colorado, since I have owned the vehicle I have had several transmission problems which caused the vehicle to stick in fourth gear and I have also have issues with the transmission violently shifting into first gear to the point it feels like I’ve been rear ended. I have had to replace the entire wiring harness and the water pump module as well as the thermostat module and the louvres in the front of the vehicle. I have service records for the vehicle for all the repairs and that state the amount of repairs has far exceeded the value of the vehicle and I’m currently having transmission issues again. Please help me find some sort of resolution to this situation! I have already tried to use and was rejected from the Colorado lemon law
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739376May 21, 2026
POWER TRAIN
I had transmission serviced 9 months ago. Transmission has always shifted hard ( like it was going to shift up to next gear , but then downshift back ) Had serviced and a transmissiom check 5/21/26 and now saying I need it replaced. Truck has 106,000 miles. I’ve heard so many reports of Chevy Silverado transmission going out right after 100,000 miles. If it’s a common problem , I feel GM should recall and repair/replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739168May 20, 2026
POWER TRAIN
I had been driving my truck for multiple days, after a knocking sound suddenly started from under the hood. It was evident at any speed that wasn't idle. There were no check engine lights displayed on the dash. The sound was annoying enough that I took it in. According to the dealer technician, the transmission pump "completely detached" and was "rolling around inside the transmission." They found metal fragments in the transmission fluid, and they declared the transmission a total loss. I have no idea how my truck was still driving, but if the transmission really had failed so catastrophically, I was driving a ticking time bomb. What if it decided to completely give out while driving my kids to school as soon as I made a left turn across traffic?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738562May 18, 2026
ENGINE
I was driving on I-35 in Norman, Oklahoma, shortly after 7 am, when my 2020 Chevy Trail Boss with the 6.2 engine stopped running. I was in moderate traffic and shifted the gear shifter to neutral, and the motor would not restart, leaving me in traffic. I was able to slowly get on teh shoulder to avoid a collision, and the engine would not restart. I had teh vehicle towed to Ammco in Norman, Oklahoma, where it was determined that a catastrophic engine failure occurred. This is teh same problems that are associated with recalls on the 2021 and up 6.2 GM engine. luckly i was able to get to a safe place and avoid a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738647May 18, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
The defective manufacturer lifters on my 2020 Chevrolet Silverado 1500 went on my truck damaging the lifters, camshaft, oil pump and I'm sure more than that. I know it's an ongoing investigation/lawsuit with General Motors, but they need to held accountable and should fix this issue free of charge. Not everyone has $5k-$10k+ to repair their engine due to their negligence. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738396May 17, 2026
SEATS, SEAT BELTS, ELECTRICAL SYSTEM
I am writing to formally report a persistent and dangerous manufacturing defect regarding the rear window and seating assemblies in my 2020 Chevrolet Silverado. I have already had GM replace the rear window in 2023, it needs replaced again now in 2026. The rear window seal is failing, allowing a significant amount of rainwater to leak into the cab. Because of this ongoing water intrusion, the structural base and brackets of the rear seats have developed severe rust. Furthermore, I am deeply concerned that this constant moisture saturation is creating an unseen mold hazard within the cabin, which poses a direct health and respiratory risk to my passengers.This leak also risks damaging sensitive electrical components and wiring harnesses located under the rear seats and trim panels, potentially causing short circuits and sudden failures of critical safety systems while driving.Many other owners of this generation Silverado have reported identical issues, including cracked plastic frames around the sliding rear glass that cause the leaks. Because this defect compromises vehicle integrity, creates a risk of electrical failure, and poses health hazards from mold, I am requesting that the NHTSA investigate this issue as a potential safety defect requiring a manufacturer recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737820May 14, 2026
ENGINE
2020 3.0 diesel duramax sucked in the antifreeze and caused a hydrolock. The dealer says that it is not covered under warranty since the engine was over 100k miles. They did offer a new engine for $30K which I declined. The truck was always well taken care of and only received the best in all products
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737946May 14, 2026
UNKNOWN OR OTHER, SEATS, ELECTRICAL SYSTEM
Sliding rear window leaking, causing mold and ruined seats. Had it "fixed" in 2023 only 3 years of owing it. Now here 3 years later the same issue is occurring and they're not willing to make it right. Mold causes a safety hazard for my children and anyone in my vehicle. My truck only has 30,000 miles on it and I shouldn't be having this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737952May 14, 2026
ENGINE
While returning from a camping trip my engine lost power. luckily I was close to an exit and managed to get it off the expressway and to a parking lot. I was able to leave the camper in the lot and have the truck towed to a dealer 30 miles away. I was informed by the dealer that the engine had sustained major berring failure. I was over 500 miles from home and I had 2 options, wait 2 weeks for a new engine to be installed or trade it in for a new truck. I opted for the trade in because I didn't want to wait 2 weeks. I figure I lost $7000 in trade in value and had to spend $2000 to have my new truck fitted for a 5th wheel hitch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737547May 13, 2026
ENGINE
The contact owns a 2020 Chevrolet Silverado. The contact stated that when her husband turned the vehicle on the vehicle stalled immediately. The vehicle was not able to restart. The vehicle was towed to a independent mechanic where it was diagnosed that the engine had locked up. The vehicle was not repaired. The vehicle then towed to a dealer where it was diagnosed that there was an engine, cam shaft, and barring failure related to Manufacture Recall Number : N252494000, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737365May 12, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Silverado1500. The contact stated that while operating the vehicle, four different warning lights illuminated: ABS, Service Brake Assist, Service ESC, and two specific "Brake System Failure" messages limiting the top speed to 42 MPH and 62 MPH, suddenly the vehicle went into limp mode and had to be towed. The vehicle will be taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 114,264.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737323May 12, 2026
ENGINE
Chevrolet dealership diagnosed my truck and said the coolant control valve would have to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737195May 11, 2026
SERVICE BRAKES
My son was driving his 2020 Silverado Trail Boss (50,000 miles) when suddenly the brakes were inoperative. He had to drive around several cars to avoid collision finally swerving into the parking lane and using the gearshift lever moving the transmission into park to stop forward movement. He had no warning lights or any indication the brakes were going to fail. The truck was towed to Harbor Chevrolet on Long Beach, Ca. They diagnosed the problem as a “software update” and this was “rare”. They seemed along with GM customer service seemed not to be very concerned about the problem and just gave me some GM Reward points. We are afraid to drive the car at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735782May 5, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2020 Chevrolet Silverado. The VIN plate was missing from the original location. The contact was able to locate a small VIN plate on the inside of the door. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 88,000, and at the time of obtaining a Carfax report, it was discovered that the mileage was 137,164. The contact called the Texas Department of Motor Vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734288April 28, 2026
ENGINE
This was a 6.2L V8 that is actively under investigation and recall for model years 2021-2024. it is a part of the same GM generation of engines 4th Generation, GMT T1XX. I was not told about the active recall for other members of the generation by the dealership in which i purchased it at in august of 2025. I purchased this vehicle less than a year ago and the engine has now suffered a catastrophic failure consistent with known 6.2L issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733957April 27, 2026
ENGINE, POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 35 MPH, the vehicle shuddered and lost automotive power. The check engine, ABS, and several other unknown warning lights were displayed before an engine misfire. The vehicle regained automotive power before hesitated while depressing the accelerator pedal. Additionally, there was an abnormal humming sound coming from the engine. The vehicle was eventually driven to the dealer where a diagnostic test was performed. The dealer determined there was a lifter failure in cylinder #2, and there was debris in both the engine and transmission, which caused engine and transmission failures. The dealer agreed to a goodwill repair, to cover part of the cost of the repair. The manufacturer was notified of the failure and transferred the contact to the NHTSA to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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