Chevrolet Silverado Complaints (2012)

360 consumer complaints on file.

#11413128April 20, 2021
AIR BAGS
WAS INFORMED OF TAKATA AIR BAG RECALL IN FEBRUARY NO REMEDY, APPOINTMENT, OR PARTS HAVE BEEN MADE AVAILABLE EVEN AFTER CALLING LOCAL DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407888April 13, 2021
ELECTRICAL SYSTEM
MOVING ON HIGHWAY 60MPH AND VEHICLE SHUT DOWN WITH NO WARNING. VEHICLE HAD BEEN DRIVEN TO SEVERAL LOCATIONS PREVIOUSLY AND SHOWED NO DIFFICULTIES IN STARTING OR UNUSUAL SYMPTOMS WHILE RUNNING. AAA TOWING SERVICE GOT TRUCK TO MY HOME. WILL NOT CRANK OR START. IT WOULD NOT TAKE A JUMP FROM AAA TOWING BEFORE THEY LOADED IT ONTO THEIR TRUCK. INCIDENT OCCURED ON 04/08/2021 ON U.S. HWY 98 NORTH, LAKELAND, FL.33810. FORTUNATELY NO TRAFFIC WAS BEHIND ME AT THE TIME. VEHICLE SITS IN MY DRIVEWAY UNREPAIRED. 89,775 MILES ON ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407707April 12, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V051000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO CONFIRM THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407072April 8, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V051000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ALL AMERICAN CHEVROLET OF ODESSA (5020 JOHN BEN SHEPPERD PKWY, ODESSA, TX 79762) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404515March 29, 2021
AIR BAGS
2012 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER NO LONGER OWNS THE VEHICLE, BUT STILL RECEIVES RECALL NOTICES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405179March 27, 2021
STRUCTURE:BODY, STRUCTURE:INTERIOR PANELS:DASHBOARD
SEVERELY CRACKED DASH. COULD SHATTER IN A CRASH AND SEND SHROUDS OF PLASTIC THROUGH OUT THE PASSENGER COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404741March 24, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MEMORIAL HIGHWAY CHEVROLET OF SOMERSET (2006 N. CENTER AVE, SOMERSET, PA 15501, (814) 445-4113) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404178March 22, 2021
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DRIVER'S SIDE ROCKER PANEL WAS CORRODED AND RUSTED THROUGH. THE CONTACT CALLED FRIENDLY CHEVROLET (7501 HWY 65 NE, FRIDLEY, MN 55432, (612)276-2955) WHO STATED THAT THE FAILURE WAS A MANUFACTURER DEFECT AND THAT THE ROCKER PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403999March 20, 2021
AIR BAGS, STRUCTURE:BODY
MY PASSENGER AIR BAG WAS REPLACED UNDER RECALL N202324210 BY PRIORITY CHEVROLET OF CHESAPEAKE VA. I WAS REQUIRED BY THE DEALERSHIP TO SIGN ACKNOWLEDGING THAT THE GM OR THE DEALERSHIP WOULD NOT TAKE RESPONSIBILITY FOR DASHBOARD CRACKING AS PART OF THE REPAIR. MY TRUCK IS LOW MILEAGE AND IN GREAT CONDITION SO I EXPECTED NO PROBLEMS. HOWEVER, THE DEALERSHIP TECHNICIAN DID CRACK MY DASHBOARD AND PREDICTABLY THE DEALERSHIP REFUSED TO TAKE ANY ACTION. I THINK IT IS UNACCEPTABLE THAT THE MANUFACTURER AND THEIR AUTHORIZED SERVICE DEPARTMENTS SHOULD BE ALLOWED TO DAMAGE CUSTOMER VEHICLES DURING RECALL REPAIRS. ALSO, WHILE MY CRACKS ARE FAIRLY SMALL, I HAVE NO IDEA WHAT INVISIBLE DAMAGE MIGHT HAVE OCCURRED. HOW CAN I BE CONFIDENT THAT THE RECALL REPAIR DID NOT CREATE MISSILE HAZARDS? IT IS COMMON TO VIEW THE DASHBOARD AS MERELY DECORATIVE BUT I AM NOW FORCED TO CONSIDER WHAT NEW HAZARDS ARE PRESENTED BY THE DASHBOARD, BOTH FROM UNSECURED MATERIAL IN A CRASH AND MISSILE HAZARDS IN THE AREA OF THE AIRBAG, THAT WERE DIRECTLY CAUSED BY A GOVERNMENT ORDERED RECALL. I BELIEVE THAT NHTSA SHOULD ORDER REPAIR OF ALL MOUNTING EQUIPMENT AND DASHBOARD COMPONENTS AS PART OF THIS AND FUTURE AIR BAG RECALLS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403757March 18, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403059March 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE OIL INDICATOR WARNING LIGHT WAS ILLUMINATED. THE CONTACT CHECKED THE OIL DIPSTICK AND NOTICE NO INDICATION OF OIL ON THE DIPSTICK. THE VEHICLE WAS TAKEN TO BURNS CHEVROLET (2515 CHERRY RD, ROCK HILL, SC 29732, (803) 392-4180) WHERE AN OIL CONSUMPTION TEST WAS PROVIDED AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399221March 4, 2021
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
TTHIS VEHICLE WAS INVOLVED IN 3 SEPARATE ACCIDENTS, 1ST ANOTHER DRIVER PULLED OUT IN FRONT OF THE TRUCK CAUSING THE ACCIDENT; 2ND A DRIVER FELL ASLEEP WITH HIS FOOT ON THE ACCELERATOR AND REAR ENDED ME AT ABOUT 90 MPH; 3RD AN OUT STATE DRIVER REAR ENDED MY SON'S CAR WHICH WAS FORCED INTO THE REAR OF MY TRUCK. THE 3 ACCIDENTS WERE SEVERE ENOUGH THAT THERE SHOULD HAVE BEEN SOME TYPE OF AIR BAG DEPLOYMENT BUT THERE WAS NOT. I NOTIFIED GM IMMEDIATELY AFTER THE 1ST ACCIDENT ABOUT THE FAILURE OF THE AIR BAGS TO DEPLOY. I SHOULD MENTIONED THAT THE DRIVER'S SEAT BELT BROKE DUE THE HARSHNESS OF THE ACCIDENT. ALL THIS HAPPENED SEVERAL YEARS AGO BUT GM NEVER ANSWERED ME NOR TOOK ANY ACTION TO INVESTIGATE THE FAILURE OF THE AIR BAGS TO DEPLOY. TODAY, 4 MARCH, I RECEIVED A RECALL NOTICE BECAUSE AFTER ALL THESE YEARS TAKATA HAS ADMITTED THERE IS A PROBLEM WITH THE BAGS, EXCEPT THEY SAY IT IS ONLY THE PASSENGER AIR BAG. TO TELL YOU THE TRUTH I DIDN'T EVEN THINK I HAD AIR BAGS BECAUSE THEY NEVER WORKED. THE ID NUMBER FOR THIS RECALL IS 21V051. I AM HOPEFUL THAT EVEN THOUGH THESE ACCIDENTS TOOK PLACE YEARS AGO, I DON'T HAVE ACTUAL DATES BECAUSE I DIDN'T THEY WERE IMPORTANT, THAT YOU, AS THE FEDERAL AGENCY RESPONSIBLE FOR OVERSEEING THE SAFETY OF CARS USING OUR HIGHWAYS, WILL INQUIRE AS TO WHY GM FAILED TO INVESTIGATE A SAFETY COMPLAINT SUBMITTED TO THEIR CUSTOMER ASSISTANCE CENTER. HAVING SOME ADMINISTRATION KNOWLEDGE I AM SURE THERE HAS TO BE A FILE FOLDER WITH MY COMPLAINT IN IT. THANK YOU AND PLEASE HELP ME? * (RECALL RELATED INCIDENT) TS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11398393March 2, 2021
AIR BAGS
2012 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER AND MANUFACTURER DID NOT HONOR THE RECALL. THE CONSUMER WAS CHARGED A DIAGNOSTIC FEE AND FOR SERVICING THE AIRBAG. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398801March 2, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
TRACTION GOES OFF. STEERING WHEEL LOCKS UP AND ENGINE SHUTS OFF AFTER ALL THE WARNING LIGHTS COME ON. YOUR NO LONGER ABLE TO PICK UP SPEED OR STEER THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395930February 12, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DUKE CHEVROLET BUICK GMC CADILLAC (2016 N MAIN ST, SUFFOLK, VA 23434, (757)539-8777) FOR THE RECALL REPAIR HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPLACED. THE FRONT PASSENGER'S SIDE AIR BAG WAS REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,548.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394495February 3, 2021
STRUCTURE:BODY
IN FEBRUARY 2020 THE EXTERIOR DOOR HANDLE ON THE FRONT DRIVER SIDE DOOR BROKE AND HAD TO BE REPLACED AT A COST TO ME OF $163.73. NOW THE EXTERIOR HANDLE ON THE FRONT PASSENGER DOOR IS BROKEN AND HAS TO BE REPLACED. IN BOTH CASES THE HANDLE BECAME DETACHED ON THE INSIDE OF THE DOOR FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390564January 28, 2021
AIR BAGS
DASHBOARD IN THE TRUCK HAS TWO STRESS CRACKS ONE BY THE AIR BAG AND ANOTHER ONE ABOVE THE SPEEDOMETER. THAT DASHBOARD IS VERY POOR QUALITY AND SHOULD BE RECALLED BY GENERAL MOTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389835January 25, 2021
UNKNOWN OR OTHER
DASH BOARD CRACKS HAVE OCCURRED AT APPROXIMATELY 75K MILES AT THE CORNER OF PASSENGER AIRBAG AND OVER INSTRUMENT CLUSTER. THESE ARE FAIRLY COMMON FOR A MULTI-YEAR GROUP OF GM VEHICLES AND WAS INVOLVED IN A NOW DISMISSED CLASS ACTION SUIT. IT MAY/MAY NOT EVENTUALLY AFFECT THE INSTRUMENT CLUSTER, AND MAY/MAY NOT AFFECT PASSENGER AIRBAG DEPLOYMENT. IT MAY/MAY NOT RESULT IN FURTHER INJURY IF DASH COMES APART IN ACCIDENT. COST TO REPLACE AT LOCAL DEALER IS APPROXIMATELY $800 FOR PARTS AND LABOR. NOT COVERED BY ORIGINAL MANUFACTURER WARRANTY DUE TO MILEAGE OR COMPREHENSIVE EXTENDED WARRANTY CURRENTLY IN FORCE. PLANNING TO REPLACE BUT NOT HAPPY ABOUT IT. GM SHOULD HAVE RECALLED OR OFFER TO AT LEAST SPLIT COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388374January 15, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT THAT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS MAKING A RIGHT TURN, THE VEHICLE SEIZED FOR ABOUT 2-3 SECONDS WHICH CAUSED THE CONTACT TO LOSS CONTROL OF THE STEERING WHEEL. THE CONTACT TRIED TO DEPRESSED THE BRAKE PEDAL WHICH TRAVELED TO THE FLOORBOARD. WITHIN A FEW SECONDS, THE VEHICLE RESUMED BACK TO NORMAL AS THE CONTACT REGAINED CONTROL CRASHING INTO A TELEPHONE POLE KNOCKING IT COMPLETELY DOWN. THE AIR BAG WARNING LIGHT ILLUMINATED. NO AIR BAGS DEPLOYED. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. NO MEDICAL ATTENTION WAS CONTACTED. THE VEHICLE WAS TOWED TO YOUNG VW MAZDA 191 COMMERCE PARK DR, EASTON, PA 18045 (610) 991-9100 WHERE IT WAS DIAGNOSED, HOWEVER, UNABLE TO DUPLICATE THE ISSUE. THE TECHNICIAN REPLACED THE FRONT BUMPER. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11384909December 25, 2020
ENGINE
ENGINE USING 1 TO 2 QUARTS OF OIL EACH OIL CHANGE (I DO CHECK LEVEL AT TIME OF EACH GAS REFUELING) THIS PROBLEM WAS DOCUMENTED AT THE SERVICE DEPARTMENT, TOM TEPE AUTO CENTER, CHEVROLET DEALER IN MILAN, INDIANA DENNIS MURPHY MANAGER812-654-3001 MILAGE IN AT THE TIME WAS 13831, ISSUE STILL EXISTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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