Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11234710July 25, 2019
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
I ORIGINALLY BOUGHT A NEW 2019 CHEVROLET SILVERADO 1500 LD ON 06/08/2019, I REALLY LIKED THE TRUCK AND ITS MANY FEATURES. AFTER SEVERAL WEEKS I NOTICED THE WHOLE UNDERSIDE FRAME AND DRIVELINE COMPONENTS WERE RUSTED AND CORRODED. I BROUGHT IT BACK TO MY DEALER AND THEY IMMEDIATELY LOCATED A REPLACEMENT VEHICLE FOR ME. I PICKED UP THE 2ND NEW TRUCK ON 07/10/2019. THIS TRUCK HAS THE SAME DEFECTS AS THE FIRST VEHICLE. CHEVROLET HAS AN ISSUE WITH THIS MODEL TRUCK. I SPOKE TO GM AND THEY DIDN'T SEEM TO CARE BLAMING THE DEALER FOR NOT INSPECTING TRUCK PROPERLY. I AM VERY DISAPPOINTED AND UNSURE WHERE TO TURN NEXT, CAN YOU HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234213July 23, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON JUNE 16TH 2019 I DROVE DOWN TO ATLANTA, GA FOR A BASEBALL GAME. MIDWAY I STOPPED FOR GAS. WHEN I TURNED BACK ON THE TRUCK, I REALIZED THAT I HAD LOST A AND IF I GET AN AMOUNT OF MY BRAKING ABILITY. HOWEVER, I HAD NO LIGHTS ON MU DASH TO INDICATE A FAILURE TO THE BRAKING SYSTEM. I READ ON A GM FORUM THAT OTHER OWNERS EXPERIENCED THE PROBLEM, TURNED OFF THE VEHICLE FOR 30 MINS, TURNED BACK ON THE VEHICLE AND THE BRAKES WORKED AGAIN. THEY, HOWEVER, HAD LIGHTS INDICATING A BRAKE FAILURE. I FOLLOWED THE FORUMS SUGGESTIONS AND AFTER 30 MINS WITH MY TRUCK OFF, I DROVE THE TRUCK AGAIN AND HAD NO FURTHER ISSUES. I TOOK THE VEHICLE INTO THE SERVICE DEPARTMENT, BUT AS I EXPECTED THEY COULD NOT REPLICATE THE ISSUE. I WANTED TO START A PAPER TRAIL THOUGH INCASE THE ISSUE REOCCURRED. ON JULY 10TH THE SAME BRAKING ISSUE OCCURRED AGAIN. THIS TIME I WAS NEAR MY DEALERSHIP IN GREENVILLE, SC. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY WERE ABLE TO CONFIRM A LOSS OF OVER 50% OF BRAKING BUT NO LIGHTS OR CHECK ENGINE CODE (PAST OR PRESENT) INDICATING A BRAKE FAILURE. I AM VERY CONCERNED AND BELIEVE THIS TRUCK IS UNSAFE BECAUSE OF THE BRAKING ISSUES AND LACK OF CONFIRMATION OF SERVICE LIGHTS ON THE TRUCK DASH. IT IS A DEATH TRAP. THEY ARE NOT ABLE TO CONFIRM A FIX EITHER DUE TO NOT HAVING A SERVICE ERROR CODE TO FIX AND TURN OFF. VEHICLE WAS IN MOTION WHEN ISSUES OCCURRED BOTH TIMES. ON BOTH OCCASION AS, SERIOUS CAR ACCIDENTS ALMOST HAPPENED DUE TO LACK OF BRAKING ABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233821July 22, 2019
STEERING
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND "SERVICE POWER STEERING NO ASSIST SOON" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET AIRPORT (LOCATED AT 5600 LEE VISTA BLVD, ORLANDO, FL 32812, (407) 680-1445) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 800. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233407July 19, 2019
POWER TRAIN
8L90 AUTOMATIC TRANSMISSION WILL LURCH FORWARD ABRUPTLY WHEN SHIFTING FROM 1-2 GEAR. ALSO, HARD SHIFT FROM 1-2 WHEN COLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230976July 11, 2019
SEATS
RECLINING MECHANISM ON PASSENGER SEAT SLIPS DESPITE THE SEAT NOT BEING ADJUSTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229727July 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY TRUCK HAS AN ISSUE WHEN AT LOW SPEEDS 30MPH AND UNDER ALL CHECK WARNING LIGHTS WILL COME ON MY ESC (ELECTRIC STEERING CONTROL) WILL COME ON WHEN THIS HAPPENS I LOOSE POWER STEERING AND WHEN THAT HAPPENS THE STEERING WHEEL RETURNS TO CENTER. THIS HAS HAPPENED THREE TIMES SINCE BUYING THE VEHICLE NEW I HAD NOT HAD THE VEHICLE FOR A MONTH WHEN ALL THE ISSUE STARTED TO HAPPEN. WHEN I LOOSE THE POWER STEERING THE POWER FOR BRAKES GO OUT AS WELL I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE OF THIS IT'S A VERY SCARY SITUATION WHEN IT HAPPENS. AFTER ALL THE WARNING LIGHTS WOULD COME ON, POWER RUNNING BOARDS WOULD ALSO CYCLE UP AND DOWN ON THERE OWN, THE ONLY LIGHT THAT WOULD STAY ON WAS: SERVICE TRAILER BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229774July 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
AFTER USING THE VEHICLES 4WD I GOT A ESC SERVICE LIGHT WHICH STAYED ON FOR 3 HOURS AND WOULDNT ALLOW ME TO USE THE CRUIS ED CONTROL . ALSO IVE NOTICED HARDSHIFTS AND DELAYED SHIFTS IN THE TRANSMISSION WHEN SHIFTING FROM PARK TO DRIVE AND FROM REVERSE TO DRIVE . AND WHEN REVERSING THE VEHICLE SOMETIMES THE BACKUO CAMERA DOES NOT COME ON LIKE NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229188July 3, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WITH ONLY 500 MILES ON THE TRUCK/ENGINE OIL PRESSURE HAS BEEN DROPPING DRASTICALLY WHILE GOING FROM DRIVE TO IDLE. IT DROPS FRIM 60 TO UNDER 30. ALSO BATTERY POWER GAUGE DROPS WELL BELOW 14 WHEN ORIGINALLY WAS OVER 14. THIS ALSO BEGAN AT THE SAME TIME OIL PRESSURE ISSUES BEGAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228400June 29, 2019
ENGINE, POWER TRAIN
ON 6/26/2019 WHILE DRIVING TO WORK ON HWY 287 WHILE IN MOTION MY TRUCK ENGINE TURNED OFF ON MY 2019 CHEVROLET SILVERADO TEXAS EDITION 2.7 L COLOR SILVER AND I WAS ALMOST REAR ENDED AND I IMMEDIATELY CALLED SMICKLAS CHEVROLET IN OKLAHOMA CITY WHERE I PURCHASED THE TRUCK AND BROUGHT THE TRUCK TO VANDERGRIFF CHEVROLET IN ARLINGTON, TX TO BE LOOKED AT AND SERVICED. THIS IS THE SECOND TRUCK THAT I PURCHASED THAT HAS DONE THIS TO ME THE FIRST ONE WAS A WHITE TRUCK 2019 CHEVROLET SILVERADO TEXAS EDITION 2.7 L THAT I DIDN'T HAVE FOR 24 HOURS. THE DEALERSHIP DIAGNOSED IT AS A CAM SHAFT SENSOR PROBLEM THAT WAS A MANUFACTURER DEFECT AND I'M REALLY DISSATISFIED WITH CHEVROLET AS A COMPANY TO KEEP SELLING A DEFECTIVE PRODUCT. KNOWING IT CAN CAUSE DEATH OR A ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218360June 6, 2019
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN UNSTABLE CONDITION CONCERNING THE OEM TIRES. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO WHEEL DIMENSIONS OR THE SUSPENSION. THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIMEFRAME WITH CHEAP CHEVROLET (714 W WATER ST, FLEMINGSBURG, KY 41041, (606) 845-2261) AND KERRY CHEVROLET (7500 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001, (859) 474-2826); HOWEVER, THE CONTACT WAS INFORMED THAT THE TWO REAR TIRES AND FRONT DRIVER'S SIDE TIRE MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217594June 3, 2019
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE PROPELLER SHAFT THAT HELD THE TIRES IN THE REAR OF THE VEHICLE FRACTURED. THE FAILURE CAUSED THE VEHICLE TO SHAKE AND BECAME UNSTABLE WHILE BEING DRIVEN. THE VEHICLE WAS TOWED TO BERT OGDEN MISSION CHEVROLET (1400 E EXPRESSWAY 83, MISSION, TX 78572, (956) 205-1431) WHERE THEY REPAIRED THE VEHICLE AND REPLACED THE SAME PART. THE CONTACT STILL FELT UNSAFE DRIVING THE VEHICLE EVEN WITH THE REPAIRS BEING COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,049.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217326June 2, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR VIEW CAMERA BLURY AND FUZZY. VERY POOR STREET LIGHTING WHILE DRIVING ! SAFETY RELATED ISSUES!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210217May 27, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
JUST DRIVING LOST BRAKES AND ESC CAME ON WON'T SPEED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208676May 20, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY FOR APPROXIMATELY 1 HOUR/75 MILES. I PULLED OVER TO CLEAN OUT MY TRUCK. I PARKED IN A VACANT PARKING LOT. THE TRUCK'S ENGINE WAS RUNNING, THE VEHICLE WAS IN PARK. IT WAS PARKED AT THE TOP OF A HILL. I GOT OUT OF THE DRIVERS COMPARTMENT, AND WALKED AROUND BEHIND TO THE PASSENGER'S SIDE, AND CLEANED OUT SOME TRASH. I THEN WALKED BACK AROUND TO THE REAR DRIVERS SIDE DOOR, AND REMOVED MORE TRASH. I WALKED ABOUT 15-25 FEET AWAY, TO PUT THE TRASH IN THE GARBAGE CAN. THE TRUCK MADE A WEIRD 'CHIRP-CHIRP-CHIRP' ALARM/ELECTRICAL TYPE NOISE, AND THEN DROVE BACKWARDS. THE REVERSE LIGHTS WERE ON. I RAN AFTER THE TRUCK, THE DRIVERS DOOR WAS LOCKED. I PUSHED THE UNLOCK BUTTON ON THE DOOR AND HOPPED UP ON THE RUNNING BOARD. I OPENED THE DRIVERS DOOR AND JUMPED IN, AND SLAMMED ON THE BRAKES. I STOPPED THE TRUCK, LITERALLY ONE FOOT FROM GOING OVER AN 8 FOOT CONCRETE EMBANKMENT. I AM REALLY TERRIFIED BY WHAT HAPPENED. IT WAS IN PARK. IT HAS THAT NEW SYSTEM WHERE THE KEYS STAY IN YOUR POCKET AND EVERYTHING IS PUSH BUTTON (START, UNLOCK) THE VEHICLE'S COLUMN SHIFTER WAS STILL IN PARK WHEN I STOPPED THE TRUCK. PHOTOS: 1.) THIS IS THE HILL, AND SPACE I WAS PARKED IN. 2.) THESE ARE MY TIRE TRACKS, MY TRUCKS TIRES HIT THAT SHEET METAL, AND YOU CAN SEE THE APPROXIMATE 8 FOOT DROP WITH THE DUMPSTERS. 3.) THIS SHOWS THE CONCRETE SPEED BUMP THING THAT MY TRUCK BACKED OVER WHEN IT WAS ROLLING OUT OF CONTROL THIS SHOULD NOT HAVE BEEN MECHANICALLY POSSIBLE. IF IT WAS IN PARK IT CAN'T HAPPEN (THEORETICALLY) IF IT WAS IN REVERSE, IT WOULD HAVE BACKED UP IMMEDIATELY AFTER LETTING MY FOOT OFF THE BRAKE. IF IT HAD BEEN IN NEUTRAL, IT WOULD HAVE DRIFTED BACKWARDS IMMEDIATELY DUE TO THE GRADE OF THE HILL. IF IT HAD BEEN IN DRIVE OR LOW, IT WOULD HAVE MOVED FORWARD, OR STAYED STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208329May 17, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE CHROME SURROUNDING THE AIR VENTS CAN REFLECT THE SUN IN A MANNER THAT BLINDS THE DRIVER. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS WHEN DRIVING NORTH IN THE AFTERNOON. IT FORCES ME TO LOOK AWAY FROM THE ROAD, AND CAUSES IMPRINTING IN MY VISION, WHICH REDUCES MY ABILITY TO SEE WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207504May 14, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE MOVING OFF FROM A STAND STILL, THERE WAS A HARD SHIFT IN THE TRANSMISSION BETWEEN FIRST AND SECOND GEAR. THE FAILURE WAS ALSO EVIDENT ON THE DOWNSHIFT FROM THIRD GEAR TO SECOND GEAR WHILE SLOWING THE VEHICLE. THE VEHICLE WAS TAKEN TO PRIDE CHEVROLET LOCATED AT 715 LYNNWAY, LYNN, MA 01905, (781) 780-4587 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206834May 10, 2019
ELECTRICAL SYSTEM
ON TRUCKS EQUIPPED WITH THE CHEAPER LOW TRIM BACKUP CAMERAS ANYTIME I TOUCH THE BRAKES WHILE BACKING UP THE CAMERA CUTS OUT. IT'S USUALLY A WHITE FLASH OR SOLID WHITE LINE BUT ON OCCASION WILL CUT OUT COMPLETELY TO A BLACK SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205562May 3, 2019
UNKNOWN OR OTHER
THIS VEHICLE IS A BRAND NEW 2019 CHEVROLET SILVERADO 1500 TRAIL BOSS. THIS TRUCK HAS THE 4.3L V6. THE FIRST TIME BACKING UP IN MY DRIVEWAY I NOTICED THE BACKUP CAMERA FLICKERED EVERYTIME I TOUCHED THE BRAKE PEDAL. I REPEATED BACKING UP SEVERAL TIMES AND AT ONE POINT THE BACKUP CAMERA FLICKERED AND WENT OFF (SCREEN WENT BLANK/BLACK WITH A MESSAGE "SERVICE REAR VISION SYSTEM". WHEN THE BACKUP CAMERA CAME BACK ON THE GUIDELINES FOR BACKING UP HAD DISAPPEARED. I WAS UNABLE TO GET THE GUIDELINES BACK ON THE SCREEN UNTIL I CHANGED THE SHIFTER TO DRIVE OR PARK THEN BACK INTO REVERSE. THIS HAS HAPPENED MULTIPLE TIMES. THE BACKUP CAMERA SCREEN REPEATEDLY FLICKERS AND INTERMITTENTLY WILL GO BLANK WITH A LOSS OF GUIDELINES. I CONTACTED CHEVROLET AND BROUGHT THE VEHICLE BACK TO THE DEALER SERVICE DEPARTMENT ON 4/1/19. THEIR REPORT WAS THAT THE SYSTEM DID IN FACT FLICKER AND THE SCREEN SHUT OFF MOMENTARILY HOWEVER STATED IT IS "NORMAL" FOR THESE VEHICLE. THEY GAVE ME A 2019 SILVERADO LOANER WITH THE SAME ACCESSORY PACKAGE AND THAT CAMERA DID THE SAME THING. THE DEALER NOTED THAT THEY TESTED MULTIPLE SIMILAR MODEL VEHICLES AND THEY ALL PERFORMED THE SAME WAY. THE DEALER MENTIONED IT OCCURRING ON THE MODEL WITH THE SMALLER DISPLAY SCREEN AND THAT THIS ISSUE WAS NOT OCCURRING WITH THE LARGER DISPLAY SCREEN. MY CONCERN IS HAVING CHILDREN IF BACKING UP AND THE SCREEN MOMENTARILY BLANKS OUT I LOSE REAR BACKUP CAMERA VISION CAUSING A POTENTIALLY FATAL CATASTROPHE. THE DEALER SAID THEY ARE UNABLE TO RESOLVE THE ISSUE AT THIS TIME. THE VEHICLE STARTED DOING THIS WITH LESS THAN 20MILES ON IT AND NOW WITH APPROXIMATELY 300 MILES ON IT THE ISSUE CONTINUES. I AM CONCERNED THAT A FATAL ACCIDENT COULD OCCUR. I RESPECTFULLY REQUEST THIS ISSUE BE RESOLVED AND ADVOCATE ON BEHALF OF THE CONSUMER FOR GM TO FIX THIS ISSUE. THANK YOU VERY MUCH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205567May 3, 2019
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT RECENTLY PURCHASED THE VEHICLE. WHEN THE CONTACT ATTEMPTED TO EXIT THE DRIVEWAY, THE REARVIEW CAMERA SCREEN WENT BLANK. THE CONTACT HAD TO REVERSE BACK INTO THE DRIVEWAY, PLACED THE VEHICLE INTO PARK, AND THE CAMERA WORKED AGAIN. ALSO, "SERVICE REAR VISION SYSTEM" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO BALISE CHEVROLET OF WARWICK (1338 POST RD, WARWICK, RI 02888, (877) 214-6563) TO BE DIAGNOSED, BUT THE TEST PRODUCED NO RESULTS. THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205597May 3, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE VEHICLE WAS STATIONARY AND HAD JUST BEEN STARTED. THE FOLLOWING WARNINGS APPEAR ON MY DISPLAY, 1) 'ACTION REQUIRED, STEERING ASSIST IS REDUCED DIVE WITH CARE'. 2) 'SERVICE, TRAILER BRAKE SYSTEM' 3) TRACTION CONTROL / ESC LIGHT APPEARS ON DASH. AT THIS POINT THE STEERING WHEEL CANNOT BE TURNED. I CALLED ONSTAR TO RUN DIAGNOSTICS. A CODE OF U0100 IS STORED. ERRORS WILL CONTINUE FOR 20 - 30 MINUTES AND THEN GO AWAY. AFTER THAT THE TRUCK IS BACK TO NORMAL UNTIL IT HAPPENS AGAIN. I HAVE OWNED THE TRUCK FOR 2 1/2 MONTHS AND SEEMS TO HAPPENS ONCE A MONTH SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado