Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11024922September 21, 2017
UNKNOWN OR OTHER
MY AIR CONDITIONER QUIT WORKING AND I WAS TOLD IT WAS A LEAK DUE TO CONDENSER. I DID SOME RESEARCH AND FOUND THIS WAS A HIGHLY COMMON ISSUE IN SIMILAR GM VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024915September 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS BEING SERVICED AT AUTO CHOICE CHEVROLET BUICK (100 E 26TH ST, BELLAIRE, OH 43906, PHONE NUMBER: (740) 676-6341) FOR A RECALL REPAIR, THE TECHNICIAN NOTICED THAT THE VEHICLE WAS LEAKING RADIATOR FLUID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024513September 19, 2017
UNKNOWN OR OTHER
AT 52,000 A/C SYSTEM FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023923September 18, 2017
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 5 MPH, THE POWER STEERING AND INSTRUMENT PANEL LIGHTING FAILED. IN ADDITION, THE HEADLIGHTS FLICKERED RAPIDLY AND THE VEHICLE STALLED. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE VEHICLE WAS TAKEN TO CHUCK NICHOLSON AUTO (7190 OH-39, MILLERSBURG, OH 44654) WHERE THE RECALL REPAIR WAS PERFORMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS AWARE OF THE FAILURE AND OPENED CASE NUMBER: 8-3308180719. THE CONTACT WAS INFORMED THAT SOMEONE WOULD BE IN CONTACT WITH HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024008September 18, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING MY 2014 CHEVY SILVERADO AROUND 42000 MILES I STOPPED AT A LIGHT ON A HIGHWAY AND LOST ALL ELECTRICAL POWER AND THE SERVICE STEERING ASSIST CAME ON DASH. I WAS ABLE TO RESTART THE TRUCK AND GO. IT HAPPENED MULTIPLE TIMES. WHILE DRIVING IT AROUND A BEND ON A HIGHWAY THE TRUCK SHUT OFF I LOST ALL STEERING THE STEERING LOCKED UP AND I ALMOST CRASHED, THE SERVICE ASSIST LIGHT CAME ON AGAIN. THIS HAPPENED MULTIPLE TIMES WHEN TURNING. ON 4-13-17 I BROUGHT THE TRUCK TO A CHEVY DEALER IT WAS WAS STILL UNDER WARRANTY. THEY COULD NOT REPRODUCE THE PROBLEM. 8-24-17 I BROUGHT THE TRUCK IN FOR A RECALL #17276 FOR REPROGRAMMING THE POWER STEERING ASSIST CONTROL MODULAR. AFTER THE RECALL THE TRUCK STARTED DOING IT MORE OFTEN THE SAME DAY BUT THE STEERING DID NOT LOCK UP BUT THE TRUCK SHUT OFF WHEN I TRIED MAKING A TURN ON A HIGHWAY. THE SERVICE STEERING ASSIST LIGHT CAME ON AGAIN. ON 9-7-17 I BROUGHT THE TRUCK BACK TO THE CHEVY DEALER ( CHEVY DEALER NOW CHANGED ITS NAME FROM OASIS TO QUALITY ) COMPLAINING THAT THE RECALL DID NOT WORK. THEY SAID THAT THE RECALL WAS NOT FOR THAT. BUT I BELIEVE IT IS THE SAME PROBLEM. THEY CHEVY DEALER DROVE THE TRUCK FOR 10 MILES AND IT HAPPENED TO THEM.THEY CHARGED ME FOR THE TIME TO TROUBLE SHOOT THE PROBLEM AND FOUND A LOOSE GROUND WIRE #G218 UNDER THE DASH CAUSING THE PROBLEM. I HAVE DRIVING THE TRUCK FOR 2 DAYS NOW AND IT SEEMS FINE. THE ISSUE IS THAT THEY MADE ME PAY FOR SOMETHING THEY SHOULD HAVE FIXED THE FIRST TIME AND I BELIEVE THAT THIS SHOULD HAVE BEEN PART OF RECALL # 17276, BECAUSE I BELIEVE PART OF RECALL #17276 HAD TO DO WITH LOW VOLTAGE TO THE STEERING MODULAR. A LOOSE GROUND WILL GIVE YOU LOW VOLTAGE. ANY WAY THIS IS VERY DANGEROUS AND I HAVE READ ONLINE OF OTHERS HAVING THE SAME PROBLEM. PLEASE MAKE A RECALL ABOUT THIS LOOSE GROUND WIRE THAT MAKES THE TRUCK SHUT OFF AND LOSE STEERING BEFORE SOMEONE DIES. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023666September 15, 2017
ENGINE
I WAS STOPPED ON A HEAVILY TRAVELLED ROAD, WAITING TO MAKE A LEFT-HAND TURN. THE ENGINE SUDDENLY STALLED AND I LOST MY POWER BRAKES AND STEERING WHEN THIS HAPPENED. I TOOK THE TRUCK TO THE DEALER AND WAS TOLD THAT THE AC COMPRESSOR LOCKED-UP. I BELIEVE THE COMPRESSOR LOCKING-UP CAUSED THE TRUCK TO STALL. HAD I BEEN TURNING WHEN THIS HAPPENED, A COLLISION OR WORSE COULD HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022580September 11, 2017
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. ALSO, THE ABS AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EDDY'S CHEVROLET CADILLAC (8801 E KELLOGG DR, WICHITA, KS) DIAGNOSED THAT THE BATTERY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF THE VEHICLE BEING INVOLVED IN A TSB. THE VEHICLE WAS TAKEN TO DAVIS-MOORE CHEVROLET (8200 W KELLOGG DR, WICHITA, KS) WHERE A SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED ON SIX OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022620September 11, 2017
ELECTRONIC STABILITY CONTROL (ESC)
HAD CRUISE CONTROL SET TO 75 ON THE INTERSTATE WHEN I TURN BLINKER ON TO CHANGE LANES IT CAUSE THE CRUISE TO TURN OFF AND SAYS SERVICE STABILTRAK AND STEERING ASSIST IS REDUCED DRIVE WITH CARE. THEN WHEN AND I TURN FROM A SLOW SPEED THE POWER STEERING GOES OFF FOR A SECOND THEN THE VEHICLE DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022717September 11, 2017
WHEELS, UNKNOWN OR OTHER
TODAY I PURCHASED A NEW SET OF TRUCK TIRES AT DAVE STERN TIRE LOCATED IN PATERSON ,NEW JERSEY.NEAR COMPLETION THE SERVICE MANAGER INFORMED ME THAT ONE OF MY LUG NUTS SPLIT/CRACKED ON ONE SIDE ,THE CASTER COVER ON THE LUG NUT CAME OFF.I OBSERVED THAT LIKE HAS HAPPENED TO MY 2006 CHRYSLER 300 THE SAME THING AND PROBLEM-THERE IS A SAFETY HAZARD THAT THE LUG NUTS CAN CRACK AND COME OFF WHILE DRIVING . ALL OF THOSE LUG NUTS SHEERED OFF AND OR ROUNDED AND COSTED ME MONEY TO REPLACE ALL OF THEM. ON MY CHRYSLER ,LIKE NOW MY CHEVY SILVERADO I HAVE TO GO TO A CERTIFIED DEALER TO PURCHASE ALL NEW ONES,THESE LUG NUTS CANNOT BE PURCHASED IN A AUTOMOTIVE STORE DUE TO THE CERTAIN TAPPERED END TO FIT SECURELY TO KEEP THE WHEEL ON ,IN CLOSEING THIS IS A DEALER DEFECT AND NEW LUG NUTS- ARE NEED TO REPLACE THE CASTED COVERED/AND LUG NUTS THAT WAS ORIGINAL EQUIPMENT WHEN THIS TRUCK WAS PURCHASED FROM DEALER ORIGINALLY.THIS IS A SAFETY HAZARD WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022279September 8, 2017
SEAT BELTS
TAKE MY 2014 VEHICLE IN FOR SERVICE ON A BROKEN PRETENSION CABLE. THIS WAS ON RECALL IN 2016. I WAS TOLD THE BROKEN CABLE WAS NOT ON RECALL. AFTER READING THE CALL INFO, I CALLED THE DEALER AND WAS TOLD I NEEDED TO CALL CHEVY CORP. CHEVY CORP SAID ITS NOT AN ISSUE. I BELIEVE THE CABLE IS BROKEN BECAUSE THE RECALL (FIX) DID NOTHING. NOW I HAVE TO PAY AND PUT A SMALL CLAIMS AGAINST CHEVY.. I TRULY BELIEVE THIS RECALL WAS NOT DONE PROPERLY AND THE CABLE WILL BREAK ON ALL SILVERADOS. I HAVE PICTURES OF THE BROKEN CABLE AND WILL HAVE THE PARTS FOR FUTURE INQUIRIES. PLEASE ADVISE WHAT I SHOULD DO NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022305September 8, 2017
UNKNOWN OR OTHER
I HAVE A 2014 SILVERADO AND THE AC CONDENSER JUST WENT OUT. I BROUGHT IT TO A SHOP AND IT APPEARS THEY BRACKET HAS A LEAK AND THE ENTIRE CONDENSER HAS TO BE CHANGED. THE MECHANIC STATED THAT THIS IS A KNOWN ISSUE AND AFTER READING ALL THE OTHER COMPLAINTS ON YOUR SITE IT APPEARS HE WAS RIGHT. GM KNOWS OF THIS ISSUE AND HAS NOT PLACED A RECALL FOR THIS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022070September 7, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 55-65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO TATE CHEVROLET (6441 HOLMAN RD, STOCKTON, CA 95212, (209) 475-6600), BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022194September 7, 2017
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED, THE VEHICLE STALLED, AND THE OIL INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BIG M CHEVROLET (704 N DIXIE BLVD, RADCLIFF, KY, 40160) ON SEPTEMBER 1, 2017 TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE RECURRING FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,914.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021813September 6, 2017
UNKNOWN OR OTHER
THE AC CONDENSOR FAILED, AND THE AC QUIT WORKING. COST FROM DEALER IS GOING TO BE 1200.00 THE CAR IS ONLY 3 YEARS OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021022September 1, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PERFORMING A TIRE ROTATION ON THE VEHICLE, THE CONTACT BECAME AWARE OF EXTENSIVE SURFACE RUST TO THE UNDER CARRIAGE OF THE VEHICLE. EAGLE CHEVROLET LOCATED AT 1330 OLD COUNTRY RD, RIVERHEAD, NY 11901, (631) 494-3812, WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE SURFACE RUST WAS NORMAL. THE CONTACT WAS CONCERNED THAT THE RUST PROOFING WAS INSUFFICIENT. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000... ...UPDATED 11/15/17 *BF UPDATED 11/28/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020322August 29, 2017
SEATS
DRIVER SEAT IS NOT ANCHORED SECURELY. IT MOVES AT TIMES SUCH AS WHEN TURNING. SOME MODELS OF THIS SAME YEAR TRUCK IS ON THE RECALL LIST FOR THIS SAME PROBLEM, BUT I WAS TOLD MINE IS NOT INCLUDED. IT LOOKS LIKE MAYBE MORE OF THE 2014'S NEEDS TO BE RECALLED, I KNOW THIS ONE DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020327August 29, 2017
ELECTRICAL SYSTEM, STEERING
I EXPERIENCE SUDDEN AND POWER STEERING LOSS FOLLOWED BY A SUDDEN AND PREDICTABLE RETURN OF POWER STEERING. THE DURATION OF THE LOSS IS VARIABLE. I RECEIVED A RECALL NOTICE FOR THE ISSUE AND HAVE HAD MY LOCAL CHEVROLET DEALER PERFORM WHAT THEY DEEMED AS THE NECESSARY WORK TO FIX THE ISSUE. THEY TOLD ME THE TRUCK WAS FIXED AND SENT ME ON MY WAY. THE VERY NEXT DAY THE ISSUE RETURNED, SUDDEN LOSS OF POWER STEERING AND SUDDEN RETURN OF POWER STEERING. I HAVE RETURNED THE VEHICLE TO THE DEALER. THIS IS A SERIOUS SAFETY ISSUE AND THE DEALER DOES NOT APPEAR TO BE TAKING THIS SERIOUS. CHEVROLET NEEDS TO DO MORE TO CORRECT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019346August 24, 2017
SEAT BELTS
WE HAVE A CREW CAB AND THE BACK SEAT PASSENGER AND DRIVER SIDE SEAT BELTS BECAME NONFUNCTIONAL AFTER WE HAD HAD THE VEHICLE FOR ONLY ONE YEAR. WE USED THE SEAT BELTS IN A NORMAL FASHION. IT DOES NOT SEEM REASONABLE THAT THE BELTS AND RETRACTORS WOULD BREAK AFTER NORMAL USE FOR ONE YEAR. THE FRONT SEAT BELTS WERE RECALLED AND WORKED ON, SO WE ARE WONDERING IF THE BACK SEAT BELTS SHOULD BE RECALLED ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019355August 24, 2017
AIR BAGS, STEERING
TL* THE CONTACT OWNED A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE CRASHED INTO A DITCH. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BRUISED LUNG, BRUISED KNEE, AND SEVERAL LACERATIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. SERVICE CHEVROLET CADILLAC (LOCATED AT 1212 AMBASSADOR CAFFERY PKWY, LAFAYETTE, LA 70506, (337) 234-9411) WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VEHICLE WAS DESTROYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11019452August 24, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
2014 CHEVY SILVERADO EXPERIENCING STEERING TO LOCK AT LOW SPEEDS AND JERK THE STEERING WHEEL IN OPPOSITE DIRECTION AND VARIOUS ELECTRICAL MALFUNCTIONS SUCH AS DOOR LOCKS DISENGAGING, A/C TO SHUT OF, ENGINE STALL, GAUGE CLUSTER TO TURN OFF, "STABILITRACK" AND "STEERING ASSIST REDUCED". AFTER RECALL WAS PERFORMED ISSUE HAS WORSENED AND BECOME MORE DANGEROUS. STEERING WAS LOCKED AT 80MPH ON BUSY HIGHWAY, THE PREVIOUSLY STATED ELECTRIC MALFUNCTIONS CONTINUED TO HAPPEN AS WELL. ENGINE SHUT OFF OR LOST POWER MANY TIMES OVER THE COURSE OF A FEW MINUTES. ALL THE ISSUES CONTINUED TILL SHUT OFF IN BUSY TRAFFIC AND WAS TOWED TO CHEVROLET DEALER. CHEVROLET DEALER FOUND NO ISSUES AND FIXED NOTHING. GM CUSTOMER SERVICE SAID THAT THERE IS NO ISSUES TO REPORT AND VEHICLE IS NOT COVERED TO BE REPAIRED. THE LOSS OF STEERING ISSUES ARE STILL PRESENT AND IS AN EXTREME SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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