Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11268881October 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT CALLED ANTELOPE VALLEY CHEVROLET AT 855-790-7876 (LOCATED AT 1160 MOTOR LN, LANCASTER, CA 93534) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268508October 15, 2019
ENGINE
TL* THE CONTACT OWNED A 2019 CHEVROLET SILVERADO 2500. WHILE PULLING INTO THE DRIVEWAY, THE ENGINE COMPARMTMENT CAUGHT FIRE. THE FIRE SPREAD AND BURNED THE ENTIRE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE PRESENT. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE DRIVER WAS ABLE TO EXIT THE VEHICLE BEFORE THE FIRE SPREAD. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS INFORMED ONLINE THAT THE MANUFACTURER DECIDED NOT TO MAIL THE RECALL LETTER BECAUSE NO ONE WAS INJURED OR KILLED, AND THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE WAS DESTROYED. THE VEHICLE REMAINED AT THE CONTACT'S HOME. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11267877October 11, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED THE TRANSMISSION HAD A DELAY WHEN CHANGING GEARS FROM REVERSE INTO DRIVE. IN ADDITION, WHEN THE VEHICLE WAS PLACED IN REVERSED, IT LURCHED FORWARD ROUGHLY AND FELT AS IF IT WOULD STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED RELIANCE CHEVROLET BUICK GMC (5020 7TH ST, BAY CITY, TX 77414, (904) 701-0493), INFORMING THEM THAT THE VEHICLE STARTED WITH A DELAY FROM FIRST TO SECOND GEAR, DIFFICULTY SHIFTING FROM FIRST TO SECOND GEAR, AND A DELAY IN MOVING FORWARD WHEN SHIFTING GEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 6,000.*PM*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267873October 11, 2019
FUEL SYSTEM, OTHER:FUEL FILTER
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 3500. WHILE DRIVING 45-65 MPH AND TOWING A WORK AND PLAY TOW TRAILER, THE CONTACT NOTICED SMOKE RISING FROM UNDERNEATH THE VEHICLE. THE CONTACT ALSO DETECTED DIESEL FUEL LEAKING WHILE THE IGNITION WAS IN THE ON POSITION AND THAT THE FUEL FILTER HOUSING HAD DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLYNN SMITH CHEVROLET BUICK GMC (600 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 787-9904) WHERE IT WAS DIAGNOSED THAT THE SCREW DETACHED FROM THE FUEL FILTER HOUSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 6,280. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266693October 7, 2019
ELECTRICAL SYSTEM
THE BACKUP CAMERA BLINKS AND FADES OUT. MUCH OF THE TIME THE SCREEN IS FUZZY. THIS OCCURS WHILE STATIONARY OR IN MOTION. DURING NIGHT TIME I CAN BARELY SEE WHAT'S BEHIND ME FOR THE SCREEN IS DARK AND BLURRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266706October 7, 2019
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IN REVERSE, THE BACK UP CAMERA IMAGE WOULD GLITCH AND FLICKER. THE IMAGE WAS DISTORTED AND DIFFICULT TO VIEW. THE VEHICLE WAS TAKEN TO TIPOTEX CHEVROLET (1600 NORTH EXPRESS WAY, HGWY 77, BROWNSVILLE, TX) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY COMPUTER; HOWEVER, A REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5563675162. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259069September 30, 2019
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BACK UP CAMERA IMAGE WAS EXTREMELY FUZZY AND THE DRIVER WAS UNABLE TO VIEW IMAGES OF OBJECTS POSITIONED BEHIND THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND WIND GAP CHEVROLET (1013 S. BROADWAY, WIND GAP, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259016September 30, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE GEAR WAS SHIFTED INTO REVERSE AND THEN SHIFTED BACK INTO DRIVE, THE VEHICLE JERKED AND LUNGED FORWARD. ON ONE OCCASION, THE CONTACT NEARLY STRUCK A PEDESTRIAN. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE; HOWEVER, THE DEALER WAS UNABLE TO RECEIVE A FAILURE CODE. THE CONTACT ALSO STATED THAT THE DEALER TEST DROVE ANOTHER 2019 CHEVROLET SILVERADO 1500 AND WAS ABLE TO RECREATE THE SHIFT FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-548-7097056. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258551September 27, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED AND WAS DIFFICULT TO SHIFT WHEN ACCELERATING TO 60 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNI CHEVROLET (2449 FULTON AVE, SACRAMENTO, CA 95825, (916) 426-4089) FOUR TIMES WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS LOOSE, THE ENGINE NEEDED TO BE UPDATED, THE FLUID NEEDED TO BE CHANGED, AND THE VEHICLE NEEDED TO BE DRIVEN FOR 1,000 MILES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5548811966. THE FAILURE MILEAGE WAS 1,300. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257937September 25, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
2019 CHEVY 1500 TRAIL BOSS DOUBLE CAB: THE BACKUP CAMERA CUTS IN AND OUT WHEN YOU APPLY PRESSURE TO THE BRAKES. THIS COULD CAUSE ISSUES WHEN YOU RELY ON THIS AND THEN THE CAMERA CUTS OFF AND BOOM... YOU HIT SOMETHING/SOMEONE BECAUSE THE BACKUP CAMERA CUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256720September 19, 2019
POWER TRAIN
WHILE DRIVING IN TOWN AND SLOWING DOWN THE TRANSMISSION DOWN SHIFTS AND MAKES A LOUD CLUNK NOISE JUST BELOW 10 MPH AND ETHER THE TRANSMISSION OR REAR DIFFERENTIAL LOCK UP AND MAKE THE REAR TIRES LOCK UP FOR ABOUT ONE SECOND. THIS HAPPENS MORE DURING THE FIRST DRIVE IN THE MORNING BUT WILL HAPPEN ANYTIME WITH NO WARNING. I AM VERY WORRIED ABOUT TOWING WITH IT. ## VIN PASSED ## , ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256764September 19, 2019
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
AUTOMATIC TRANSMISSION AND BRAKE PRESSURE PROBLEMS. THE AUTOMATION TRANSMISSION JERKS WHEN ACCELERATING FROM ZERO MILES PER HOUR OR AT LOW SPEEDS. IT CAN DRAMATICALLY INCREASE THE RATE OF AN INCIDENT DUE TO THE POWERFUL MOVEMENT THAT THE MOVEMENT DOES TO THE WHOLE TRUCK. YOU CAN THEN FEEL THE WHOLE TRUCK SWAY BACK AND FOURTH DUE TO THE IMPACT. THIS "JERKING" FROM THE START CAN INCREASE THE RISK OF HITTING ANYTHING IN FRONT OF YOU BECAUSE OF IT NOT BEING CONTROLLED PROPERLY WHEN MOVING IN CLOSE PROXIMITY AREAS SUCH AS HIGH VOLUME TRAFFIC AREAS, HIGH COUNTS OF PEDESTRIANS WALKING ACROSS THE STREET, PARALLEL PARKING, AND PARKING CLOSE TO ANOTHER CAR IN FRONT OF YOU OR ANY OTHER TYPE OF OBJECT IN FRONT OF YOU. THE BRAKE APPLICATIONS TAKE AN EXTREME AMOUNT OF PRESSURE TO STOP THE VEHICLE AT ALL GIVEN TIMES. MY TRUCK IS BRAND NEW AND PURCHASED ON 9/18/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256136September 17, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND AND ROLLED TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LAFONTAINE CHEVROLET (7120 DEXTER ANN ARBOR RD, DEXTER, MI 48130, (734) 408-4075) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE ON BACKORDER. IN ADDITION, SERVICE CODE: P25A2 (TRANSMISSION AND BRAKE CONTROL) WAS DISPLAYED AND THE ONSTAR FEATURE DISPLAYED FAILURES WITH THE ENGINE, TRANSMISSION, VACUUM PUMP, AND MASTER CYLINDER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255293September 13, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS DRIVING 45 MPH, ANOTHER VEHICLE DROVE THROUGH A RED TRAFFIC LIGHT. AS A RESULT, THE CONTACT T-BONED THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE, BACK, AND KNEES, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF ANY INJURIES REGARDING THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO RICK HENDRICK CHEVROLET OF BUFORD (LOCATED AT 4490 S LEE ST, BUFORD, GA 30518, (678) 394-3117), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,900.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11254698September 11, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE ABS, ESC, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST BRAKING ABILITY. THE CONTACT CALLED ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED TO MID STATE CHEVROLET BUICK (179 EXIT 67, SUTTON, WV 26001) ON SEPTEMBER 4, 2019. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. REPAIR THE VEHICLE. PREVIOUSLY, ON AUGUST 22, 2019, THE VEHICLE WAS TAKEN TO RAMEY AUTOMOTIVE RICHLANDS (2750 CLINCH ST, RICHLANDS, VA) WHERE IT WAS KEPT FOR SIXTEEN DAYS. THE SECOND DEALER ALSO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 273.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254349September 10, 2019
STEERING
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THERE WAS A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY TWO SECONDS AND THERE WAS A RESISTANCE IN THE STEERING WHEEL. PELLEGRINO CHEVROLET (LOCATED AT 1000 GATEWAY BLVD, WESTVILLE, NJ 08093, (856) 432-4015) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,533.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254257September 9, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED, INCLUDING THE SERVICE ESC, SERVICE PARKING, SPEED LIMIT 60 MPH, TRACTION CONTROL, AND VEHICLE NOT IN PARK. ALSO, WHILE APPROACHING A STOP SIGN AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE VEHICLE SLOWED DOWN UNTIL IT STOPPED IN THE MIDDLE OF THE ROAD. THE POLICE ARRIVED, BUT A REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE TURNED OFF WHEN IT MADE A COMPLETE STOP AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO LBJ CHEVROLET INC. (LOCATED AT 815 E WASHINGTON ST, NASHVILLE, NC 27856, (252) 677-9027). THE VEHICLE WAS THEN TOWED TO SIR WALTER CHEVROLET (LOCATED AT 8501 GLENWOOD AVE, RALEIGH, NC 27612, (919) 787-3700) WHERE IT WAS WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 199.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253439September 5, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE FAILED TO STOP AND THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL. THE VEHICLE WENT THROUGH AN INTERSECTION WHERE IT CAME TO A ROLLING STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LOU FUSZ CHEVROLET (5120 N SERVICE RD, ST PETERS, MO 63376, (636) 875-5400) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. A DRIVING TEST WAS ALSO COMPLETED, BUT THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5453112774. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253021September 3, 2019
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT RESPOND. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RELEASED THE BRAKE PEDAL AND ALLOWED THE VEHICLE TO VEER TO THE SHOULDER OF THE ROAD AND COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO LARRY GREEN AUTO GROUP (350 S BROADWAY, BLYTHE, CA 92225, (760) 922-7121) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5448388090. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240626July 30, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE BRAKE PEDAL FELT LOOSE AND REQUIRED EXCESSIVE PRESSURE TO DEPRESS AND STOP THE VEHICLE. IN ADDITION, THE SERVICE POWER BRAKE ASSIST AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. UPON RESTARTING THE VEHICLE, THE WARNING INDICATORS CONTINUED TO ILLUMINATE; HOWEVER, THE BRAKES APPEARED TO FUNCTION NORMALLY. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH FOLSOM CHEVROLET (12655 AUTO MALL CIR, FOLSOM, CA 95630, (916) 985-5600). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,570.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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