Chevrolet Silverado Complaints (2015)

1,418 consumer complaints on file.

#11071849February 8, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
RANDOMLY WITH NO NEEDED INSTANCE THE INSTRUMENT CLUSTER READS SERVICE TRAILER BREAK. WITH OR WITHOUT A TRAILER CONNECTED. WITH THE TRAILER CONNECTED THE TRAILER BREAKS FAILS TO OPERATE CAUSING A VERY SERIOUS SAFETY CONCERN. AFTER PULLING TO THE SIDE OF THE ROAD AS SAFELY AS POSSIBLE WITH AN APPROXIMATE OF 20K POUNDS WITH NO BRAKES ON THE TRAILER AND TURNING THE TRUCK ON AND THEN BACK OFF THE BRAKES RESUME AS NORMAL. OTHER SERVICE PROMPTS RANDOMLY APPEAR ON THE INFO CLUSTER ON THIS PARTICULAR VEHICLE, BUT NONE AS SERIOUS AS THIS PARTICULAR ONE. SUCH AS SERVICE FRONT CAMERA, SERVICE STABILITRAC, AND SERVICE DEF SYSTEM. WHILE THESE MAY ALL BE RELATED TO THE SAME CAUSE I FEEL MY LIFE AND THE LIVES OF THE GENERAL PUBLIC ARE BEING GAMBLED WITH WHILE THE CAUSE IS GUESSED AT. I HAVE TAKEN MY TRUCK IN FOR THESE RELATED ISSUES FOR A TOTAL OF THREE TIMES NOW. EACH TIME I AM SENT BACK OUT TO BE THE TEST [XXX] IN THIS POTENTIAL [XXX] TRAP. THE VIDEOS WERE TO BIG TO UPLOAD TO THIS FORM. BUT I HAVE VIDEOS OF THIS ISSUE WITH AND WITHOUT A TRAILER CONNECTED AVAILABLE UPON REQUEST. PLEASE EXCUSE MY PROFANITY! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067234February 6, 2018
SERVICE BRAKES
TRUCK HAS 62K. TRUCK WILL NOT STOP AT LOW SPEEDS. COULD EASILY BACK INTO AND OR OVER SOMETHING OR SOMEONE VERY EASILY. MORE FREQUENT WHEN AT LOW SPEEDS AND WHILE BACKING UP. I ALMOST BACKED INTO A ROLL UP DOOR BEFORE SLAMMING ON THE PARKING BRAKE. TOOK TRUCK INTO DEALERSHIP AND WAS TOLD THAT THE VACUUM PUMP, VACUUM BELT AND HOSE FROM VACUUM PUMP TO BRAKE BOOSTER NEEDED TO BE CHANGED. THIS IS NOT A WARRANTY FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066753February 3, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
REAR WINDOW EXPLODED WHILE IN DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066607February 2, 2018
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 15-20 MPH, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT IT BECAME DIFFICULT TO MANEUVER THE VEHICLE. AN UNKNOWN DEALER WAS CONTACTED; HOWEVER, THEY WOULD NOT HAVE BEEN ABLE TO SERVICE THE VEHICLE FOR A WEEK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE FOR THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING). THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-3776324755. THE APPROXIMATE FAILURE MILEAGE WAS 38,116.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066134January 31, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS STATIONARY, THE RADIATOR LEAKED FLUID ONTO THE GROUND. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE AND PERFORMED A PRESSURE TEST, WHICH REVEALED THAT THE RADIATOR FRACTURED FROM THE TOP LEFT CORNER. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL. THE FAILURE MILEAGE WAS 55,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065885January 30, 2018
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE THIRD BRAKE LIGHT ON MY 2015 1500 SILVERADO LEAKED INTO MY HEADLINER. NOW THERE IS A BROWN LINE ALL THE WAY ACROSS MY HEADLINER ABOVE THE REAR WINDOW. EVEN THE SERVICE GUY AT CHEVY SAID IT WOULDN'T LEANK ANYMORE. HE HAS HAD QUITE A FEW TRUCKS COME THROUGH WITH THIS ISSUE. THE FIX WAS $153.00. HOW WILL I KNOW IF MOLD FORMS DUE TO THIS? MY TRUCK WAS SITTING IN MY DRIVEWAY DURING THE RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064698January 24, 2018
SERVICE BRAKES
I WAS DRIVING ON THE HIGHWAY AT 50 MILES AN HOUR DURING RUSH HOUR TRAFFIC, TRAFFIC BEGAN SLOWING DOWN AND AS I WENT TO PUSH ON THE BREAK, IT WAS EXTREMELY HARD. I COULD NOT PUSH THE BREAK DOWN AT ALL, AND MY CAR WOULD NOT SLOW DOWN. I PLACED IT IN NEUTRAL AND WAS PUSHING AS HARD AS I COULD ON THE BREAK WITH BOTH FEET. FINALLY, THE TRUCK BEGAN TO SLOW DOWN. I PUT ME EMERGENCY LIGHTS ON AND CROSSES OVER 5 LANES OF TRAFFIC, AS I WAS IN THE CARPOOL LANE, TO GET OFF THE HIGHWAY. IT WAS A VERY DANGEROUS AND SCARY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064074January 22, 2018
ELECTRICAL SYSTEM
THE WIRING HARNESS FOR THE REAR PASSENGER TAIL LIGHTS HAS CORRODED. POINT OF CORROSION IS THE "CUP OR SOCKET" THAT THE TAIL LIGHT BULB IS INSERTED INTO. CORROSION FAILURE OCCURRED AT 28 MONTHS OF OWNERSHIP OF THE NEW VEHICLE. SOCKET DID NOT HAVE ANY TYPE OF CORROSION PREVENTING DIELECTRIC GREASE PRESENT AS I HAVE TYPICALLY SEEN IN TAIL LIGHT CONNECTIONS.UNFORTUNATELY, SINCE THE VEHICLE WAS AT 40,000 MILES IT WAS CONSIDERED OUT OF WARRANTY AND ALL EXPENSE FOR REPAIR OF DEFECTIVE MANUFACTURING. DEALERSHIP ALSO RECOMMENDED THE REPLACEMENT OF A SOCKET WITH FIELD SOLDIERING RATHER THAN REPLACEMENT OF THE ENTIRE WIRE HARNESS WHICH SEEMS LIKE A SOLUTION TO CREATE MORE CORROSION ISSUES. CORROSION CAUSED THE LOSS OF TAIL LIGHTS ON THE REAR PASSENGER SIDE OF THE VEHICLE WHICH COULD HAVE RESULTED IN AN ACCIDENT DUE TO LACK OF WARNING/INDICATION FROM VEHICLES BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063087January 16, 2018
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE VEHICLE BEGAN TO LOSE VACUUM PRESSURE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO BRING THE VEHICLE TO A COMPLETE STOP. THE CONTACT STATED THAT THE BRAKES ENGAGED ONCE THE VEHICLE REACHED 1,000 RPMS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO PERFORMANCE CHEVROLET (4811 MADISON AVE, SACRAMENTO, CA 95841) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060963January 7, 2018
SERVICE BRAKES
NOTICED FAILURE OF VEHICLE TO STOP. LACK OF POWER ASSIST BRAKING AT SLOW SPEEDS. BRAKE PEDAL IS ROCK HARD WITH LITTLE TO ZERO TRAVEL (1/4' AT MOST). VEHICLE WILL CONTINUE TO MOVE (REGARDLESS OF PRESSURE APPLIED TO BRAKE PEDAL) FOR SEVERAL FEET. WHILE THIS HAS OCCURRED IN BOTH FORWARD AND REVERSE GEARS; THE ISSUE IS CONSISTENTLY OBSERVED IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058105January 2, 2018
UNKNOWN OR OTHER
SUNROOF SHATTERED WHILE DRIVING DOWN HIGHWAY. HEARD A LOUD, POWERFUL EXPLOSION. THE SHATTERED GLASS WAS KEPT IN THE RETRACTABLE SUNROOF COVER. THANK GOD IT WAS CLOSED. THERE WAS NO OVERPASS THAT WE WENT UNDER NO VEHICLE IN FRONT NOR BEHIND US. IT WAS A CLOUDY COOL DAY TEMP. AROUND 50 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058111January 2, 2018
UNKNOWN OR OTHER
SUNROOF SHATTERED WHILE DRIVING DOWN HIGHWAY. HEARD A LOUD, POWERFUL EXPLOSION. THE SHATTERED GLASS WAS KEPT IN THE RETRACTABLE SUNROOF COVER. THANK GOD THE COVER WAS CLOSED. THERE WAS NO OVERPASS WE WENT UNDER NO VEHICLE IN FRONT NOR BACK. IT WAS A CLOUDY COOL DAY TEMP. 50 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056908December 27, 2017
SERVICE BRAKES
RECEIVED AN ALERT AROUND 63,500 MILES "ALERT: SERVICE BREAK ASSIST." DEALERSHIP SERVICE ADVISOR NOTIFIED ME THAT PROBLEM WAS "BRAKE MASTER CYLINDER LEAKING INTO VACUUM BOSTER. BOTH NEED TO BE REPLACED." COST $1172.61. BREAK BASICALLY WOULDN'T WORK PROPERLY WHEN PRESSED. THIS SHOULD NOT HAPPEN SO EARLY. I'VE ONLY HAD TRUCK FOR TWO YEARS. CHEVROLET NEEDS TO FIX THIS. THIS COULD HAVE CAUSED AN INJURY TO MYSELF OR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055712December 20, 2017
UNKNOWN OR OTHER
THE TRUCK HAS A CONSTANT VIBRATION ABOUT 45 MPH AND INCREASES WITH FREQUENCY AS SPEED IS INCREASED AS WELL. PASSENGER SEAT SHAKES AND CAN BE FELT THROUGH ENTIRE VEHICLE. TIRES HAVE BEEN REPLACE MULTIPLE TIMES WITH NO CORRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053948December 11, 2017
SERVICE BRAKES
POWER BRAKES FAIL AT LOW SPEED REQUIRING MORE PRESSURE TO COME TO A COMPLETE STOP. OCCURRED MULTIPLE TIMES I WHILE PARKING OR IDLE SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053444December 8, 2017
SERVICE BRAKES
WHEN PUMPING MY BRAKES FOR TRAFFIC, BACKING OUT OF DRIVEWAY OR DRIVING IN GENERAL ETC., BRAKES WILL FAIL AND MY TRUCK KEEPS ROLLING. NOT SAFE WHAT SO EVER AS I AM STOMPING ON THE BRAKES AS HARD AS I CAN AND THE TRUCK WILL NOT STOP. PLEASE FIX THIS ISSUE BY CONTACTING CHEVROLET FOR A RECALL. THIS HAS HAPPENED TO MULTIPLE FRIENDS AND FAMILY WITH THIS TRUCK MODEL AND YEAR. IT IS A PROBLEM AND GM NEEDS TO KNOW ABOUT IT BEFORE SOMEBODY GETS KILLED FOR BRAKE FAILURE. TRUCK IS NOT EVEN PAST 40,000 MILES!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052302December 4, 2017
SERVICE BRAKES
BRAKE PEDAL WILL GO HARD ON SPORATIC OCCASSIONS AT LOW SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052399December 4, 2017
UNKNOWN OR OTHER
I HAVE HAD A 14 NOW A 2015 SILVERADO THAT BOTH HAVE HAD A A/C CONDENSER GO OUT BY 45K MILES THIS IS COMPLETELY REDICULOUSE THIS IS NOT CONSIDERED A SAFETY CONCERN , AND HAS NOT BEEN RECALLED AS WELL AS I HAVE SPENT 2K ON THESE REPAIRS IN 2 YEARS I HAVE A CONDITION THAT I CANNOT TAKE EXTREME HEAT SO I HAVE NO CHOICE BUT TO SPEND THE MONEY GM WAS CONTACTED THEY BASICALLY SAID I WILL GET 12 MONTH WARRANTY ON NEW REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048611November 27, 2017
ENGINE
THERE DEFINITELY A PROBLEM WITH THE DEF & EMISSION SENSORS ON GM'S DURAMAX ENGINES. 4TH TIME ENGINE UNEXPECTEDLY REDUCES ENGINE POWER WHILE TRAVELING AT HIGHWAY SPEEDS. RESULTS IN SUDDEN SPEED REDUCTION WHICH IS EXTREMELY DANGEROUS IN ALMOST ANY DRIVING ENVIRONMENT. THESE "REDUCED ENGINE POWER" MODES RELATED TO MONITORING DIESEL EMISSIONS WILL GET SOMEONE INJURED OR KILLED (IF IT HASN'T ALREADY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048784November 27, 2017
STEERING
I BOUGHT MY TRUCK BRAND NEW FROM CHEVROLET. NO ACCIDENTS, WELL MAINTAINED TRUCK. I HAVE GONE THRU 2 RACK AND PINIONS AND MY TRUCK JUST HIT 32K MILES. 1ST TIME I NOTICED POPPING NOISES COMING WHEN I TURNED THE STEERING WHEEL. BEFORE I HAD A CHANCE TO TAKE IT TO THE SERVICE DEPARTMENT THE POWER STEERING COMPLETELY WENT OUT. JUST A COUPLE DAYS AGO I NOTICED THE POPPING NOISE AGAIN. I TOOK IT TO THE DEALER TODAY BEFORE MY POWER STEERING WOULD FAIL. AGAIN THE DIAGNOSED IT AS THE RACK AND PINION AND IS BACK IN THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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