Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11040615October 27, 2017
AIR BAGS
TAKATA RECALL - JUST RECEIVED A LETTER SAYING TAKATA FILED FOR BACKRUPCY TO CONTACT MY DEALER. THEY SAID NO PARTS ARE AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040391October 27, 2017
ELECTRICAL SYSTEM, STEERING, WHEELS
POWER STEERING FAILURE CAUSED ACCIDENT, IT HAS BEEN FIVE MONTHS AND THEY HAVE DONE NOTHING
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11039382October 24, 2017
UNKNOWN OR OTHER
THERE IS A DEFECT IN THE A/C CONDENSER. COOLANT WAS LEAKING FROM A HOLE IN THE CONDENSER AND THE A/C NO LONGER WORKED. THE TRUCK WAS VERY HOT TO DRIVE IN. THE REPAIR WAS VERY EXPENSIVE $800. THIS LEAK WAS NOT A RESULT OF ANY BODY DAMAGE OR CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035977October 23, 2017
STEERING
I WAS IN A PARKING LOT TURNING INTO A HORIZONTAL PARKING SPOT MOVING LESS THAN 5 MPH. DURING THE TURN THE STEERING WHEEL BROKE LOOSE SPINNING 360 DEGREES, THE WHEELS STAYED AT ROUGHLY A 45 DEGREE ANGLE WITH THE TURN I WAS MAKING, & THE TRUCK STALLED. WHEN I BROUGHT THE TRUCK TO THE DEALERSHIP THEY SAID THAT THERE ARE PLASTIC/NYLON SCREWS THAT HAD BROKEN THAT CAUSED THE ISSUE. WHILE THERE IS NO RECALL YET, I BELIEVE IT'S SOMETHING TO LOOK AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034747October 19, 2017
UNKNOWN OR OTHER
BRAKE IS NOT WORKING PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034335October 18, 2017
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE CHANGING LANES AT 10 MPH, THE STEERING WHEEL SEIZED AND THE LIGHTS ON THE INSTRUMENT PANEL TURNED OFF MOMENTARILY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO RIVERSIDE CHEVROLET (8200 AUTO DR, RIVERSIDE, CA 92504) WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034165October 17, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO OPERATE AND WAS BLOWING OUT HEAT. THE CONTACT WAS CONCERNED FOR HIS SAFETY DUE TO THE HUMIDITY AND CLIMATE WHERE HE LIVES. THE VEHICLE WAS TAKEN TO GUARANTY CHEVROLET (711 17TH ST, SANTA ANA, CA 92701) WHERE IT WAS DIAGNOSED THAT ONE OF THE AIR CONDITION HOLES WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO GUARANTY CHEVROLET (711 17TH ST, SANTA ANA, CA 92701), BUT A DIAGNOSTIC TEST WAS NOT PERFORMED DUE TO THE PRICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033883October 16, 2017
SERVICE BRAKES
PER ATTACHED WORK ORDERS, MY BRAKES WERE GOING TO THE FLOOR IN REVERSE ONLY. THEY REPLACED MASTER CYLINDER AND SAID ALL FIXED. SEVERAL WEEKS LATER HAPPENED AGAIN SO NOW REPLACED VACUUM & BOOSTER PUMP. THAT WAS 2 WEEKS AGO. STILL WORKING AND FILED COMPLAINT WITH GM BUT THEY SAID NOTHING THEY COULD DO. THESE HAVE NO MOVING OR MECHANICAL PARTS AND SHOULD PROBABLY NEVER WEAR OUT. PRIOR TO ALL THIS I WAS GETTING A REPORT TO SERVICE ELECTRONIC TRAILER BRAKES BUT HAD NOT HOOKED UP A TRAILER? WHEN FIRST POINTED THIS OUT THEY SAID COULD NOT FIND ANYTHING. SECOND TIME THEY REPLACED ELECTRONIC SWITCH AS "BAD". PERSONALLY I FEEL IT HAD NOTHING TO DO WITH ALL THE PARTS REPLACED AND FEEL STRONGLY THAT THIS IS ELECTRONIC AND RELATED TO THE ABS BRAKING SYSTEM ELECTRONICS OR MOTHER BOARD. VEHICLE WAS IN REVERSE MOVING SLOWLY. DAMAGED REAR BUMPER LAST FAIL DUE TO UNABLE TO STOP VEHICLE. IF SOMEONE WAS BEHIND ME DIRECTING ME THERE IS A GOOD CHANCE THEY COULD HAVE BEEN CRUSHED OR INJURED SERIOUSLY. I FEEL THIS IS A RECALL WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033136October 12, 2017
VISIBILITY
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR CONDITIONER EMITTED HOT AIR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BELLAMY STRICKLAND, 145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253) WHERE IT WAS DIAGNOSED THAT THE CONDENSER NEEDED TO BE REPLACED AND THE VEHICLE WAS NO LONGER UNDER A RECALL OR WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032902October 11, 2017
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT ANY SPEED, THE STEERING LOST POWER AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE FOLLOWING DEALERS: COOPER CHEVROLET IN ANNISTON, AL (256-236-4481) AND BUSTER MILES CHEVROLET IN HEFLIN, AL (256-781-4536). BOTH DEALERS WERE UNABLE TO DUPLICATE THE FAILURE DURING THE FIRST VISITS. THE VEHICLE WAS TAKEN BACK A SECOND TIME TO BUSTER MILES CHEVROLET WHERE IT WAS DIAGNOSED WITH LOSS OF STEERING POWER ASSIST, TRACTION CONTROL, AND STABILITRAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS TAKEN BACK TO BUSTER MILES CHEVROLET, BUT THE FAILURES WERE NOT REPAIRED. THE FAILURE MILEAGE WAS 14,956.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032914October 11, 2017
UNKNOWN OR OTHER
2014 CHEVY SILVERADO MANUFACTURER DEFECT PAINT PROBLEMS. TOOK TO DEALER AT 36700 MILES AND 6 MONTHS OUT OF WARRANTY. RESPONSE: SORRY ITS OUT OF WARRANTY. THIS IS OBVIOUSLY A MANUFACTURERS DEFECT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=OVYBV0LN-BW&FEATURE=YOUTU.BE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032994October 11, 2017
ENGINE, POWER TRAIN
TRUCK SEEMS TO HAVE AN ISSUE WHEN SHIFTING GEARS. THE TRUCK JERKS HARD WHEN IT SHIFTS RAMDONLY AT LOWER SPEEDS (5 TO 25 MPH) AND CAN SOMETIMES STARTLED YOU BECAUSE IT MAKES YOU THINK THAT YOU BEEN REAR ENDED BY ANOTHER VEHICLE. WHEN COMING TO S STOP THE TRUCK HAS A HARD TIME DECIDING WHICH GEAR TO BE ON AND AFTER YOU ARE AT A COMPLETE STOP JUST ABOUT 3 SECONDS LATER YOU FEEL A STRONG HIT COMING FROM THE BACK OF THE TRUCK MOVING THE TRUCK FORWARD ABOUT A FOOT IF YOUR NOT PRESSING ON THE BREAK REALLY HARD, THIS ALSO HAPPENS BUT WITH MORE INTENSITY AFTER THE TRUCK HAS BEEN MOVED IN REVERSE AND IT PUT IN DRIVE IT TAKES A FEW SECONDS TO ENGAGE AND YOU FEEL A STRONG JERK FORWARD WITHOUT GIVING IT GAS. LAST BUT NOT LEAST THE TRUCK SHAKES MORE THAN NORMAL WHILE IN IDLE ALMOST TO THE POINT WHERE IT FEELS LIKE ITS GOING TO SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031849October 5, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
I HAVE BEEN NOTICING SOME SERIOUS ELECTRICAL ISSUES IN THE LAST FEW WEEKS WITH MY 2014 SILVERADO 1500. IT STARTED WITH THE "ANTI-THEFT DETTERENT" SYSTEM ACTING UP AND NOT ALLOWING ME TO START THE CAR. AFTER FLIPPING THE KEY A FEW TIMES, IT WENT AWAY. THEN THE PROBLEM PROGRESSED TO WHEN TURNING THE KEY IT WAS IF THE BATTERY WAS DEAD. EVERYTHING WOULD GO BLACK (LIGHTS, INFO CENTER, DIC, ETC). AFTER A FEW MINUTES OF SITTING, I COULD TURN THE KEY AND IT WOULD START UP NO PROBLEMS. THEN IT ALL JUST WENT AWAY FOR ABOUT 2 WEEKS. THEN JUST A FEW DAYS AGO, I WAS TURNING INTO A SHOPPING CENTER AND THE TRUCK JUST DIED. THE DASH, THE LIGHTS, THE ENGINE, EVERYTHING. I NEARLY TOOK OUT THE ENTRANCE SIGN OF THE PARKING LOT. HANGING WITH MY BACK END IN TRAFFIC I QUICKLY POPPED IT NEUTRAL, RESTARTED THE TRUCK, AND PULLED IN. I COULDN'T RECREATE THE PROBLEM. I DROVE TO AUTOZONE AND HAD THEM CHECK THE BATTERY AND ALTERNATOR. EVERYTHING WAS FINE. ABOUT AN HOUR LATER, IN THE DRIVE THRU AT CHICK FIL A, I PLACED THE CAR IN PARK, RECEIVED MY FOOD, AND AS SOON AS I SHIFTED OUT OF PARK THE TRUCK DIED AGAIN, ALONG WITH THE DASH AND EVERYTHING ELSE. RESTARTED AND DROVE HOME. I SPENT ABOUT 30 MINS DRIVING AROUND THE BLOCK AND SITTING IN THE DRIVEWAY TRYING TO RECREATE THE PROBLEM. I HAVE YET TO RECREATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031689October 4, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2014 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A GUARDRAIL AND A COUPLE OF TREES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG, RIGHT EYE, AND TRAUMA TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE CONTACT CALLED BRENENGEN CHEVROLET (608-786-0400, 990 WI-16, WEST SALEM, WI 54669) WHERE IT WAS CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS OFFERED A FEE. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11031738October 4, 2017
UNKNOWN OR OTHER
AC IS BLOWING WARM AIR. BROUGHT TO DEALER 7/17/2017 AND WAS TOLD THE CONDENSER WAS LEAKING AFTER CHARGING ME $200 TO DIAGNOSE THEY TOLD ME MY WARRANTY WOULD COVER THE REPAIR BUT I HAD TO WAIT FOR THE PART TO BE REDESIGNED AND MADE AVAILABLE. TWO AND A HALF MONTHS LATER 10/02/2017 THEY HAD THE PART BUT NOW TOLD ME THAT MY WARRANTY WILL NOT COVER THE $1100 COST TO REPAIR. I DID NOT HAVE THE $1100 SINCE I WAS TOLD THE REPAIR WOULD BE COVERED. I ALSO DO NOT BELIEVE THAT THE CUSTOMERS SHOULD HAVE TO PAY FOR A PART/REPAIR ON A KNOWN BAD DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031786October 4, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 5 MPH, THE AIR CONDITIONER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO SISBARRO BUICK GMC (425 W BOUTZ RD, LAS CRUCES, NM 88005, PHONE NUMBER: (800) 215-8021) WHERE IT WAS DIAGNOSED THAT THE FREON LINE HAD A HOLE COMING FROM THE CONDENSER AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD A DESIGN FLAW AND WAS WAITING FOR A BRACKET THAT GOES TO THE LINE FROM THE COMPRESSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030668September 30, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE IN MOTION AND TURNING THE TRUCK LOSES POWER AND STEERING AND SAYS STABILITRACK NEEDS SERVICE THEN THE TRUCK LOST ALL POWER AND COULD NOT BE RESTARTED. HAD THE TRUCK JUMPED AND WHILE DRIVING THE AC WENT OUT AND THE STABILITRACK WARNING CAME ON AND THE STEERING BECAME JERKY AND DIFFICULT. ONCE PARKED AND SHUT OFF THE TRUCK WILL AGAIN NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030232September 27, 2017
STEERING
THE RACK AND PANION KEEPS ON GOING OUT ON THESE TRUCKS AND GM NEEDS TO MAKE A RECALL ON SO MANY PEOPLE HAVING THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030241September 27, 2017
UNKNOWN OR OTHER
THE AC STARTED BLOWING OUT HOT AIR WHEN I WAS DRIVING BACK HOME. TOOK IT TO DEALERSHIP AND IT CAME BACK THAT I HAD A BROKEN CONDENSER HOSE AND IT LEAKED OUT ALL THE COOLANT. ACCORDING TO GM THERE WELL AWARE WITH THE 2014 MODELS DOING THIS. THAT THERE'S A DEFECT IN THE HOSE,DON'T SEE WHY OWNERS OF THESE VEICHLES SHOULD HAVE TO PAY OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025168September 23, 2017
STEERING
POPS WHEN TURNING LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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