Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11281531November 21, 2019
SERVICE BRAKES
WARNING MESSAGE CAME ACROSS SCREEN OF "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". VEHICLE WAS DIFFICULT TO STOP AND HAD I BEEN IN HEAVY TRAFFIC WOULD HAVE CERTAINLY CAUSED AN ACCIDENT. I BELIEVE THE FAILURE IS RELATED TO THE INTEGRATED BRAKE CONTROLLER. I FEEL THAT 62 MPH IS A UNSAFE SPEED TO ALLOW THE VEHICLE TO BE OPERATED AT WITH SUCH A FAILURE. A 90TH PERCENTILE FEMALE WOULD NOT BE ABLE TO CONTROL THE VEHICLE WITH SUCH A FAILURE DUE TO THE AMOUNT OF PRESSURE REQUIRED TO BE APPLIED TO THE BRAKE PEDAL IN MANUAL MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281636November 21, 2019
POWER TRAIN
2019 CHEVY SILVERADO, 5.3L WITH 8-SPEED TRANSMISSION. EXPERIENCED INTERMITTENT TRANSMISSION SHUDDER AT 32 - 44 MPH. VEHICLE SERVICED PER GM TS BULLETIN TO DRAIN AND FLUSH TRANSMISSION, REPLACE DEFECTIVE FLUID WITH ATF MOBILE 1 SYNTHETIC. THIS WAS DONE TWICE AND PROBLEM GOT WORSE. NOW SHUDDERS CONSTANTLY AT 32-44 MPH. DEALER WAS INFORMED BY GM TECH THAT THIS IS A NORMAL CHARACTERISTIC FOR THIS MODEL. I DISAGREE! MY BRAND NEW TRUCK WITH ONLY 5K MILES SHOULD NOT BE SHUDDERING AND SHAKING. WAS TOLD THAT THE ACTIVE FUEL MANAGEMENT SYSTEM, 2 TO 4 CYLINDER MODE IS SUSPECT AND AFFECTING TORQUE CONVERTER SHUDDER. BUT THIS IS NORMAL? I HAVE REQUESTED REPAIR OR REPLACE OR BUY BACK AND CONTACTED GM CORPORATE DIRECTLY. GM SENIOR ADVISOR TEAM HAS NOT YET CONTACTED ME. I HAVE REFUSED TO DRIVE IT, AND LEFT IT AT THE DEALERSHIP UNTIL RESOLVED. THEY GAVE ME A LOANER TO DRIVE IN THE MEANTIME. APPEARS LOTS OF INSTANCES ON THE INTERNET OF SIMILAR ISSUES AND OWNERS ARE NOT HAPPY. WHY HASN'T GM ENGINEERING FIXED THIS PROBLEM OR ISSUED A RECALL YET? I AM CURRENTLY AWAITING RESPONSES FROM GM / CHEVY FOR RESOLUTION. THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281297November 20, 2019
VISIBILITY/WIPER
REAR CAMERA WAY TOO BRIGHT. GOING INTO REVERSE GEAR, THE REAR CAMERA GOES TO FULL BRIGHTNESS AND MAKES SEEING OUTSIDE OF THE CAR NEARLY IMPOSSIBLE AND VERY DANGEROUS. THE CAMERA NEEDS TO EITHER A) HAVE THE ABILITY TO TURN DOWN BRIGHTNESS OR B) SET AT A LOWER LEVEL OF BRIGHTNESS CONSISTENT WITH SEEING OUTSIDE IN THE DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281334November 20, 2019
UNKNOWN OR OTHER
THE BACKUP CAMERA SYSTEM IS ESSENTIALLY UNUSABLE AT NIGHT WHEN REVERSING. THE IMAGE QUALITY IS FUZZY AT BEST AND CUTS IN AND OUT WITH HORIZONTAL LINES FLASHING THROUGH IT. ON TOP OF THE FACT THAT IT IS A FUZZY IMAGE, IT IS SO BRIGHT, IT IS UNBEARABLE TO LOOK AT, IT'S BASICALLY WHITE-WASHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281386November 20, 2019
EXTERIOR LIGHTING
DURING DARKNESS, I HAVE MY INTERIOR LIGHTS DIM FOR IT OFFERS ME BETTER VISIBILITY AT NIGHT, WHEN I PUT THE VEHICLE INTO REVERSE, THE SCREEN GO FULL BRIGHT, IT GOES SO BRIGHT THAT I HAVE TO STOP WHAT I'M DOING (REVERSING) WAIT FOR EYES TO ADJUST SO I CAN THEN SEE THE MIRRORS AGAIN. IT IS LIKE HAVING A FLASHLIGHT SHINED INTO YOUR EYES WHILE LOOKING IN MIRRORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281453November 20, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281186November 19, 2019
ELECTRICAL SYSTEM
THE BACK UP CAMERA SCREEN IS WAY TOO BRIGHT AT NIGHT? SO BRIGHT YOU CAN'T SEE OUT BACK WINDOW AND THE PASSENGERS SIDE MIRROR IT'S LIKE THE INTERIOR LIGHTS ARE ON, THERE IS NO BRIGHTNESS ADJUSTMENT FOR CAMERA DEFAULTS TO FULL BRIGHT, YOU CAN'T EVEN TURN IT OFF (PROBABLY A STUPID RULE SOMEONE MADE THINKING ABOUT SAFETY BUT IT'S ACTUALLY UNSAFE IF YOU CAN'T SEE, IT'S VERY ANNOYING BUT MOST OF ALL UNSAFE BECAUSE YOU CAN'T SEE, I'VE BEEN DIVING FOR 35 YEARS AND THIS IS REDICULOUS MY OTHER VEHICLE 2016 HAS COMPLETE CONTROL OVER THE CAMERA AND BRIGHTNESS IT'S NOT A GM PRODUCT. GM SAYS THIS IS HOW IT IS, I AND MANY OTHER OWNERS AGREE THAT THIS IS A MAJOR SAFETY ISSUE IF YOU CAN'T SEE THE SIDES OF THE VEHICLE GM REALLY NEEDS TO ADD A BRIGHTNESS CONTROL FOR THE CAMERA THEY USED TO HAVE IT BUT IT'S BEEN REMOVED THIS LEADS ME TO BELIEVE THAT SOME AGENCY HAS DETERMINED OR CAME UP WITH RULES THAT DOESN'T ALLOW YOU TO TURN OFF BACKUP CAMERA OR CHANGE BRIGHTNESS IF THIS IS THE CASE THEY HAVE CREATED A SAFETY HAZARD IT'S UNREASONABLE TO NOT HAVE A CHOICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281237November 19, 2019
UNKNOWN OR OTHER
THE BACKUP CAMERA IS USELESS AT NIGHT, I ALREADY TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT WAS NORMAL FOR THE TRIM OF THE TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280757November 18, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280795November 18, 2019
POWER TRAIN
WHEN SLOWING DOWN, THE VEHICLE HAS A HARD DOWNSHIFT. USUALLY IT WOULD BE DESCRIBED AS NOT BEING SMOOTH. TODAY, WHILE TRAVELING ABOUT 40 MPH WITH THE FOOT OFF THE ACCELERATOR, IT DOWNSHIFTED SO HARD IT FELT LIKE I WAS REAR ENDED BY ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280890November 18, 2019
SERVICE BRAKES
I ENDED UP COASTING THROUGH AN INTERSECTION BECAUSE MY BRAKES WENT FROM 100% TO MAYBE 5% CAPACITY. I WAS ONLY GOING MAYBE 25MPH WHEN THIS OCCURRED AND THANK GOD THAT NO ONE WAS COMING THROUGH THE INTERSECTION WHEN I COULDN'T STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280680November 17, 2019
STEERING
STARTED TRUCK AND POWER STEERING WAS NOT WORKING RESTARTED TRUCK SEVERAL TIMES NO CHANGE. DROVE TRUCK ABOUT TEN MILES TO HOME. TEXTED DEALER TO SAY THAT I WOULD BE DROPPING THE TRUCK FOR SERVICE. STARTED THE TRUCK AND EVERYTHING WAS BACK TO NORMAL. TOOK THE TRUCK TO DEALER AND LEFT IT. ONLY HAD THE TRUCK TWO WEEKS AROUND 400 MILES. REALLY CONCERNED WHAT WOULD HAVE HAPPENED IF THIS OCCURS WHILE DRIVING DOWN THE ROAD. THIS IS A NEW VEHICLE. THIS NEEDS TO BE RECALLED AND FIXED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280154November 14, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) WHERE THE BRAKE MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 3,360.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280160November 14, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE VEHICLE WAS STARTED, THE SERVICE BRAKE, BRAKE ASSIST, CHECK ENGINE, AND TRACTION CONTROL INDICATORS ILLUMINATED. ALSO, THE EMERGENCY BRAKE SEIZED. THE VEHICLE WAS TOWED TO PINE BELT CHEVROLET (732-523-0826, LOCATED AT 1088 NEW JERSEY 88, LAKEWOOD TOWNSHIP, NJ 08701) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE CONTROLLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE IN WRITING. THE CONTACT DID NOT RECEIVE A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 270.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279811November 13, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 70 MPH, THE VEHICLE DOWNSHIFTED TO 20 MPH. OCCASIONALLY, THE VEHICLE WOULD STOP MOVING AND SHUT OFF. ADDITIONALLY, THE VEHICLE FAILED TO SHUT OFF AT TIMES. FURTHERMORE, THE CHECK ENGINE, ENGINE REDUCED POWER, LOW FUEL, SERVICE TRAILER BRAKE SYSTEM, SERVICE 4WD, SHIFT TO PARK, SERVICE ABS, REDUCED STEERING ASSIST, BACK UP CAMERA, SERVICE ESC, AND REDUCE TRANSMISSION FUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DELLENBACH MOTORS (3111 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 226-2438) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONNECTION FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5621232945, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278209November 5, 2019
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IN REVERSE, THE BACK UP CAMERA IMAGE DISPLAY WOULD GO IN AND OUT AND WAS EXTREMELY FUZZY, DISTORTED, AND PIXELATED. OCCASIONALLY, THE CAMERA WENT COMPLETELY OUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOM LIGHT CHEVROLET (738 N. EARL RUDDER FWY, BRYAN, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277363October 31, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING, THE VEHICLE WOULD SHIFT EXTREMELY HARD FROM FIRST INTO SECOND GEAR AND LUNGED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571, (309) 444-3151) AND WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE BY THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270895October 24, 2019
ELECTRICAL SYSTEM
360 CAMERA SYSTEM WORKS, THEN SCREEN GOES BLUE WITH "SERVICE REAR VISION SYSTEM" (XXXX) I HAVE SEVERAL CHILDREN ON MY BLOCK AND THIS COULD CAUSE SERIOUS INJURY THIS WAS FROM THE DAY I BOUGHT IT REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270634October 24, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE CONTACT ATTEMPTED TO MAKE A RIGHT TURN AND THE BRAKES FAILED TO ENGAGE. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALLOWED THE VEHICLE TO IDLE, PULLED INTO A PARKING LOT, AND CAME TO A STOP. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS TOWED TO JIM BUTLER CHEVROLET (759 GRAVOIS BLUFFS BLVD, FENTON, MO 63026, (636) 349-3222) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE REPAIRS WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,588.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270002October 21, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 60 MPH, THE CHECK ENGINE, STABILITY CONTROL, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. ALSO, THE "LIMITED TO 62 MPH" MESSAGE WAS DISPLAYED AND THE VEHICLE DID NOT RESPOND WHEN THE BRAKES WERE APPLIED. THE CONTACT HAD TO DOWNSHIFT FOR THE VEHICLE TO STOP. THE CONTACT CALLED ONSTAR AND WAS INFORMED THAT CODES: 925A2, P0606, AND C0021 REGARDING THE ECM, CHARGING SYSTEM, AIR BAGS, AND TRANSMISSION WERE DETECTED. THE VEHICLE WAS TAKEN TO GILBERT CHEVROLET (3550 US-441, OKEECHOBEE, FL 34974, (863) 261-8947), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 423.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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