Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11289652December 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
TRUCK IS 8 MONTHS OLD, LESS THAN 10K MILES ON IT. STEERING LOCKED UP BACKING OUT OF MY DRIVEWAY. ESC WARNINGS, AND VARIOUS OTHER ELECTRICAL WARNINGS. DEALER STATED IT NEEDS STEERING COLUMN OR GEAR AS THEY SAW THE CODES AND DO NOT WANT ME TO DRIVE THE VEHICLE. VEHICLE HAS BEEN AT DEALER SINCE NOVEMBER 1ST (45 DAYS AND COUNTING) GM HAS STATED PART SHOULD SHIP THE WEEK OF DECEMBER 30TH... EVEN IF IT GOES WELL THIS WILL BE 60 DAYS IN A ROW WITHOUT MY TRUCK! DEFINITELY SHOULD BE COMPENSATED FOR THIS. ROADSIDE ASSISTANCE WAS 2 HOURS LATE, DEALERSHIP GAVE AWAY LOANER, THEN WHEN I GOT A LOANER DEALERSHIP ASKED ME TO BRING IT BACK WITHIN A WEEK BECAUSE THEY SOLD THE LOANER... NOW DRIVING A SMALL SUV INSTEAD OF MY BIG TRUCK. HMMMM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289529December 16, 2019
SERVICE BRAKES, ENGINE
UPON STARTING THE TRUCK AND PUTTING IT IN DRIVE, THE PARKING BRAKE MAINTENANCE LIGHT, CHECK ENGINE LIGHT AND ABS LIGHT CAME ON. IT PROVIDED MULTIPLE WARNINGS THAT IT NEEDED SERVICE AND PUT THE ENGINE IN 'LOW POWER MODE'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289185December 15, 2019
SERVICE BRAKES, ENGINE
AT ABOUT 45 MPH ON A CITY STREET, I TRIED TO APPLY THE BRAKES BUT THE PEDAL FELL COMPLETELY TO THE FLOOR AND ABOUT 98% OF THE BRAKING ABILITY WAS GONE. I WAS ABLE TO RIDE THE TRUCK UP ONTO THE SHOULDER TO SLOW DOWN AND STOP. AFTER RESTARTING THE VEHICLE, IT SEEMED THAT THE BRAKES WERE WORKING AGAIN SO I TRIED TO MAKE IT TO THE DEALERSHIP (ABOUT 1.5 MILES AWAY). ACCELERATING BACK UP TO SPEED WAS VERY JUMPY - ALMOST AS IF THE ENGINE WAS BEING STARVED. AFTER GETTING UP TO ABOUT 35 MPH, THE BRAKES ENGAGED INTERMITTENTLY WITHOUT ME TOUCHING THE BRAKE PEDAL. I PULLED BACK OVER AND HAD THE VEHICLE TOWED TO THE REST OF THE WAY TO THE DEALERSHIP. WHILE STOPPED AND ENGINE IDLING, I OBSERVED A VERY NOTICEABLE KNOCK COMING FROM THE ENGINE. THE DEALERSHIP DIAGNOSED THE PROBLEM AND IS REPLACING THE MASTER BRAKE CYLINDER AND LIFTERS IN THE ENGINE. THIS FAILURE WAS EXTREMELY DANGEROUS AND I WAS LUCKY THAT IT DID NOT CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288959December 13, 2019
UNKNOWN OR OTHER
REAR VIEW CAMERA CUTS OUT INTERMITTENTLY WHEN BRAKES ARE APPLIED WHILE BACKING UP. REAR VIEW CAMERA IS VERY FUZZY AT NIGHT AND IS DIFFICULT TO SEE. THIS IS A SAFETY CONCERN DUE TO VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288626December 12, 2019
POWER TRAIN, UNKNOWN OR OTHER
ONGOING COMMUNICATION BETWEEN LOCAL DEALER AND CHEVY/GM EXECUTIVE SUPPORT TEAM TO FIX SHUDDER/VIBRATION IS NOT RESOLVED. CHEVY STATES "NORMAL CHARACTERISTIC" FOR THIS MODEL VEHICLE, 2019 SILVERADO 5.3, 8 SPEED. I VEHEMENTLY DISAGREE. GM APPROVED TORQUE CONVERTS SWAP AND THEN PROBLEM GOT MUCH WORSE. THEY NOW SAY, RESOLUTION IS FINAL, THIS IN NORMAL! PLEADED WITH DEALERSHIP GENERAL MGR, TO CONTACT DISTRICT SUPERVISORS TO RE-EVALUATE. NOW THEY ARE GOING TO RUN PICO TEST AND COMPARATIVE ANALYSIS AGAINST 2 NEW TRUCK ON THEIR LOT. MY TRUCK ONLY HAS 6K MILES AND SHOULD SHAKE AND VIBRATE, BUT IT DOES AND GETTING WORSE. HARMONIC DISTORTION WITHIN CAB GETTING WORSE. SEEMS THE MORE MILES I PUT ON IT, THE WORSE IT GETS. AFTER DRAIN AND FLUSH OF TRANSMISSION, PER TSB, NOW ALSO HAD DELAYED SHIFTING, AND HAVING TO BRAKE HARD WHEN DOWNSHIFTING BECAUSE IT WANTS TO LURCH FORWARD. FRUSTRATING AT BEST, BUT SAFETY AND RISK OF INJURY ARE MY IMMEDIATE CONCERN. NEED HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288453December 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP IN TRAFFIC, THE ACCELERATOR PEDAL WAS LIGHTLY DEPRESSED; HOWEVER, THE VEHICLE HARD SHIFTED BETWEEN FIRST AND SECOND GEAR AND THE VEHICLE WENT SIDEWAYS. THE CONTACT AVOIDED A CRASH AND WAS CONCERNED ABOUT THE FAILURE. THE VEHICLE WAS TAKEN TO JIM BUTLER CHEVROLET (59 GRAVOIS BLUFFS BLVD, FENTON, MO 63026, (636) 349-3222) ON FOUR SEPARATE OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE TRANSMISSION WAS RE-CALIBRATED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288299December 10, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
WHEN I BACK UP THE BACK UP CAMERA FLASHES OUT, IS BLURRY, AND IT SEEMS AS IF WHEN I TAP THE BRAKES IT MAKES THE SCREEN FLASH OUT CAUSING A SERIOUS HAZARD. I'VE CONTACTED GM THEY ARE AT THIS POINT I ASSUME IGNORING ME AND REFUSE TO HELP WITH THIS ISSUE ON MY BRAND NEW TRUCK. NOW TODAY MY BREAK MONITOR SYSTEM FLASHES UP RED SAYING SERVICE SYSTEM NOT MY BREAKS OR PADS BUT SOMETHING WITH THE BREAK SYSTEM IS APPARENTLY WRONG NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287467December 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BRAND NEW TRUCK AN THE BACK UP CAMERA FLASHES FLICKERS, IS TERRIBLE TO SEE, BACKING UP.GM SAYS ITS NORMAL. NOT NORMAL ESPECIALLY WHEN THE CATALOG SAYS CAMERA IS HD 7", NEVER SEEN A BACK UP CAMERA BE ABLE TO FLASH AND FLICKER WHEN THE LIGHTS ARE ACTUATED BRAKES ARE ON. MEANS THERE IS A DRAW IN THE SYSTEM. THERE IS TINTERFERENCE WITH IT AND THE ELECTRICAL SYSTEM. I ALSO HAVE THE TRACTION CONTROL RELAY CLICKING EVERYTIME THE TRACTION CONTROL COMES ON. HAVE HAD THREE VEHICLES AND NEVER HEARD THAT TO BE NORMAL. HEAD LIGHTS ARE SO DIM THE CARS BEHIND ME BRIGHTEN THE ROAD . THESE LIGHTS DONT EVEN LIGHT THE REFELCTORS ON THE ROAD. BUT APPARENTLY NORMAL YOU CAN PUT LED IN , BUT HAVE TO PAY FOR IT. JUST KEEP DRIVING AND CANT SEE WHERE YOUR GOING UNTIL YOU GET HURT. ALSO ADD LED AND VOID YOUR WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287137December 5, 2019
POWER TRAIN
WAS DRIVING BACK HOME GOING AROUND 65MPH WHEN ALL OF THE SUDDEN IT DOWN SHIFTED AND EVENTUALLY LOSE POWER. I PULLED OVER RESTARTED TRUCK AND CHECK ENGINE LIGHT TURNED ON AND WOULD NOT SHIFT OUT OF FIRST GEAR. I COULD NOT TAKE IT TO THE DEALERSHIP THAT DAY AS IT WAS SUNDAY AND WOULD HAVE TO WAIT TILL MONDAY. MONDAY 10/14/19 CAME AND I TOOK IT TO THE DEALERSHIP. DEALERSHIP HAS STILL NOT FIXED THE PROBLEM, THEY HAVE ALREADY REPLACED THE PC MODULE, AND VALVE BODY. NOW THEY ARE THEY SAYING THEY ARE GOING TO REPLACE THE WIRING HARNESS ON IT. I DO HAVE A GM CASE #9-564919828, HOWEVER THEY ARE NO HELP AND BASICALLY TELL ME THE SAME THING AS THE DEALERSHIP DOES. TRUCK HAS BEEN AT THE DEALERSHIP SINCE 10/14/19 AND HAVE STILL NOT FIXED IT, TODAYS DAY 12/05/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286540December 3, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE REAR BACKUP CAMERA IS FAULTY. RANDOMLY WILL GET A BLUE SCREEN (BACKUP CAMERA BEING INOPERABLE) THAT SAYS TO "SERVICE REAR VISION SYSTEM". RESEARCH ONLINE, SAYS THERE IS NO CURRENT FIX FOR THIS ISSUE. I ONLY HAVE 600 MILES ON A BRAND NEW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286642December 3, 2019
STEERING
I LEASED THIS BRAND NEW 2019 CHEVY SILVERADO 1500 ON SEPTEMBER 16TH, 2019. ON NOVEMBER 22, 2019, I LOST POWER STEERING WHILE BACKING OUT OF MY DRIVEWAY. I WAS UNABLE TO TURN THE WHEEL, AND THE SERVICE ESC, TRAILER BRAKE STEERING ASSIST REDUCED MESSAGE APPEARED. THE STEERING DID NOT COME BACK UNTIL I SHUT THE TRUCK OFF AND RESTARTED IT. I TOOK THE TRUCK IN THE SAME DAY TO THE DEALER TO BE SERVICED AFTER THIS ALARMING EVENT. WHEN GIVEN TO THE DEALER IT ONLY HAD 1,647 MILES ON IT. IT REMAINS AT THE DEALER DO TO MY SAFETY CONCERNS. I DO NOT FEEL SAFE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286719December 3, 2019
VISIBILITY/WIPER, EXTERIOR LIGHTING
WHEN THE TRUCK IS IN REVERSE AT NIGHT, THE DATA SYSTEM ON THE DASHBOARD SHINES TOO BRIGHTLY AND MAKES IT NEARLY IMPOSSIBLE TO USE. YOU CANNOT LOOK ACROSS THE TRUCK TO USE YOUR PASSENGER SIDEVIEW MIRROR, NOR USE YOUR REARVIEW MIRROR. THIS CAUSED ME TO BACK OVER A MAILBOX, AND HAD CAUSED A FEW NEAR- MISSES WHILE BACKING AT NIGHT. THE DEALERSHIP TOLD ME THAT THERE IS NOTHING THAT THEY CAN DO.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11286498December 2, 2019
SERVICE BRAKES
WHILE BACKING UP IN A PARKING LOT, LOST ALL BRAKING ABILITY EVEN THOUGH PEDAL WAS DEPRESSED SEVERAL TIMES. VEHICLE FINALLY STOPPED ON ITS OWN AFTER MULTIPLE WARNING LIGHTS INCLUDING ENGINE ONE CAME ON AND MESSAGES REFERRING TO BREAK SYSTEM FAILURE - 62 MPH MAXIMUM SPEED AND SERVICE TRAILER BREAK SYSTEM. ONSTAR ALSO EMAILED STATING ISSUE WITH ANTI-LOCK BRAKES. VEHICLES WAS TOWED TO DEALERSHIP AND DIAGNOSIS SHOWS NOTHING! SOME UPDATES WERE MADE TO SOFTWARE THAT WAS ALL. CONTACTED GM AND THEY OPENED A CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282755November 28, 2019
UNKNOWN OR OTHER
BACKUP CAMERA AT NIGHT BLURRY AND SHINES EYE VERY HARD TO SEE TO BACKUP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282600November 27, 2019
EXTERIOR LIGHTING
MY BACKUP CAMERA AT NIGHT WHEN YOU GO TO REVERSE THE CAMERA IS VERY BRIGHT, MY WIFE HOLDS A BOOK OVER IT SO I CAN SEE OUT THE WINDOWS. IT IS EXTREMELY BRIGHT BUT ONLY IN REVERSE, WHEN DRIVING THE BRIGHTNESS IS FINE. THIS COULD CASE A SAFETY ISSUE IF MY SON IS DRIVING AT NIGHT, VERY DIFFICULT TO BACK UP AND SEE YOUR SURROUNDINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282720November 27, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
WHEN BACKING UP AND STEPPING ON THE BRAKE MY BACKUP CAMERA SHOWS LINES AND ITS BLURRY ON THE TRUCK SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282533November 26, 2019
ELECTRICAL SYSTEM
THE ISSUE I HAVE WITH MY 2019 SILVERADO IS THE REAR VISION OR BACK UP CAMERA. THE CAMERA IS BASICALLY USELESS AT NIGHT BECAUSE THE RESOLUTION BECOMES EXTREMELY DISTORTED AND BLURRY. THE CAMERA WILL ALSO GO COMPLETELY BLACK WHILE THE VEHICLE IS IN MOTION SUCH AS BACKING INTO MY DRIVEWAY OFF A BUSY PUBLIC ROAD. I BELIEVE THIS IS A EXTREMELY DANGEROUS SAFETY ISSUE CONSIDERING CHILDREN ARE OFTEN RIDING BIKES OR PLAYING ON THE SIDEWALK I'M BACKING ACROSS THE ENTER MY DRIVEWAY. I HAVE HAD THE TRUCK INTO THE DEALERSHIP FOR THE PROBLEM BUT THEY CLAIM THE CAMERA IS WORKING AS IT SHOULD MAKING THIS SITUATION EXTREMELY FRUSTRATING. I KNOW THIS IS NOT AN ISOLATED ISSUE BECAUSE MY FATHER HAS THE EXACT SAME TRUCK AND WE BOTH HAVE THE PROBLEM ALSO MANY PEOPLE ON FORUMS HAVE THE PROBLEM. I REALLY HOPE GM COMES OUT WITH A FIX FOR THIS ISSUE BEFORE SOMEONE IS KILLED OR INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282269November 25, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282121November 25, 2019
VISIBILITY/WIPER
CAMERA HAS VERY POOR NIGHT VISION. FUZZY PICTURE. THE DISPLAY AT NIGHT IS SO BRIGHT IT PREVENTS YOU FROM BEING ABLE TO USE THE MIRRORS. THE DESIGN CREATES A DANGEROUS CONDITION AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281481November 21, 2019
UNKNOWN OR OTHER
THE BACKUP CAMERA SCREEN IS AT FULL BRIGHTNESS AT NIGHT IN THE PITCH DARK MAKING FOR THIS ISSUE. IF YOU ARE LOOKING IN YOUR SIDE REAR VIEW MIRRORS TO BACKUP AND LOOK TO THE RIGHT ONE, PASSING THE SCREEN, YOU ARE BLINDED BY THE BRIGHTNESS OF THE SCREEN. THIS, IN MY OPINION, IS VERY DANGEROUS. THIS ISSUE IS ALSO PRESENT IN OTHER 2019 TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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