Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11094032May 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING DOWN THE ROAD AND TURNING THE STEERING WHEEL, THE STEERING WHEEL SNATCHES AWAY FROM YOUR HAND. WHEN DOING SO, THE LOCKS UNLOCK AND LOCK, THEN THE STABILITRACK LIGHT COMES ON. THIS HAS HAPPENED SEVERAL TIMES AND TWICE THE VEHICLE COMPLETELY SHUT OFF. LUCKILY MY WIFE WAS TURNING INTO THE DRIVEWAY WHEN IT DID BECAUSE IT SHUT OFF AND THE STEERING WHEEL LOCKED. SHE IS SCARED TO DEATH TO DRIVE THIS VEHICLE AND I OWE WAY TOO MUCH MONEY TO TRADE IT IN. I'VE TAKEN IT TO MY DEALERSHIP HERE AND THEY TRIED REPROGRAMMING IT DUE TO A RECALL BUT THAT DID NOT FIX IT. WHEN I CALLED TO ASK FOR ASSISTANCE, THEY REPLIED THAT IT WOULD BE A MINIMUM OF 1 1/2 HOUR LABOR TO DIAGNOSE IT AND THAT IT $110 AN HOUR. I'VE NOTICED WHILE LOOKING ON THE INTERNET THAT THIS IS A COMMON PROBLEM WITH THE YEAR MODEL TRUCK. THIS IS A MAJOR SAFETY FACTOR AND NEEDS TO BE ADDRESSED ASAP BEFORE SOMETHING HAPPENS TO ONE OF MY FAMILY MEMBERS. PEOPLE ON THE INTERNET STATE THAT IT IS A GROUNDING PROBLEM AND THE MANUFACTURER KNOWS ABOUT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093436May 12, 2018
AIR BAGS
I HIT A POLE. HAD A MINOR ACCIDENT. WAS ABLE TO DRIVE AWAY AS I DRIVE DOWN THE ROAD, MY AIRBAGS DEPLOYED WHILE I WAS DRIVING. ALL OF THE AIRBAGS. NEARLY CAUSING ME TO RUN OFF OF THE ROAD. BECAUSE THEY DEPLOYED I SUFFERED BRUISING. THEY DID NOT DEPLOY WHEN I HAD THE MINOR ACCIDENT, BUT ABOUT 30 MINUTES AFTERWARDS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11093471May 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
STEER ASSIST AND STABILITRAK ERRORR MESSAGES. SAYS TO SERVICE. MY A/C UNIT IS ALSO AFFECTED BY THIS. IT APPEARS THAT IT MAY HAVE BEEN PART OF THE RECALL #17276 BUT ACCORDING TO THE DEALER OUR VIN DID NOT PULL IT UP. THE VEHICLE PULLS AND STEERING BECOMES DIFFICULT. A/C UNIT BLOWS OUT HOT AIR. WHEN IN CRUISE CONTROL SOMETIMES THE VEHICLE ACCELERATES ON ITS OWN AND THE RPMS SHOOT UP. HAVE TO BREAK AND DECREASE SPEED FOR PROBLEM TO BE RESOLVED BEFORE RESETTING CRUISE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093400May 11, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
A/C ONLY BLOWS HOT AIR, CANNOT DEFOG WINDOWS AT CERTAIN TIMES AND INCREASES THE LIKELY HOOD OF MY NEWBORN GETTING OVER HEATED. IT IS A KNOWN ISSUE WITH GENERAL MOTORS AND THEY SAID IT IS THE NHTSA THAT WILL NOT DO THE RECALL BECAUSE IT IS NOT DANGEROUS. WELL WE WILL SEE HOW DANGEROUS IT IS WHEN WE CANT SEE BECAUSE IT WILL NOT DEFOG WINDOW OR WHAT THE HOSPITAL BILL WILL BE WHEN MY NEWBORN OVERHEATS BECAUSE OF A FAULTY A/C COMPRESSOR AND BRACKET FOR THE HOSE. A 2014 SHOULD NOT NEED A $1600.00 REPAIR. THAT IS 3 MONTHS PAYMENTS FOR A A/C.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091482May 3, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE TURNING MY TRUCK ALL ELECTRONICS WANT TO FLASH MY LOCKS WILL LOCK /UNLOCK,MY LIGHTS WILL FLICKER OR FLASH, PARK ASSIST UNAVAILABLE WILL POP UP ON DASHBOARD AND MY TRUCK WILL SHUT OFF WHILE IM TRYING TO TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091665May 3, 2018
UNKNOWN OR OTHER
PAINT IS PEELING. STARTED OUT WITH A SMALL PIECE OF PAINT PEELING ON THE BACK DRIVERS SIDE DOOR. THIS EVENING I FOUND A MUCH LARGER PLACE MISSING PAINT ON THE DRIVERS SIDE JUST TO THE LEFT OF THE WINDSHIELD. I DID A GOOGLE SEARCH AND FOUND THIS IS A COMMON PROBLEM WITH 2014+ MODEL YEARS. IS ANYTHING BEING RESEARCHED OR DONE ABOUT THIS SO THAT GM IS WILL CORRECT THE ISSUE? I EXPECT MORE FROM A $40K+ VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091314May 2, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY VEHICLE HAS COMPLETELY LOST POWER STEERING AND POWER TWICE WHILE IN THE MIDDLE OF DRIVING ON BUSY ROADS. ONCE BY MYSELF AND THE SECOND WITH MY FOUR GRANDCHILDREN IN THE CAR. I HAVE TAKEN IT TO THE DEALERSHIP AFTER FIRST INCIDENT PAID 300 DOLLARS FOR THEM TO LOOK AT IT AND THEY TOLD ME COULDN'T FIND ANYTHING WRONG. THEN IT HAPPEND AGAIN THE SECOND TIME IN A BUSY INTERSECTION WITH MY FOUR YOUNG GRANDCHILDREN IN THE CAR. THERE WAS A RECALL IN 2017 FOR THE SAME PROBLEM FOR THIS YEAR VEHICLE BUT THEY ARE CLAIMING MINE ISN'T UNDER THAT RECALL AND REFUSING TO FIX IT. BOTH TIMES IT HAS HAPPEND THE POWER STEERING COMPLETELY GOES OUT AND THE TRUCK POWER SHUTS DOWN AND LOCKS UP ANYTHING CONNECTED TO THE TRUCK. ( FOR EXAMPLE MY PHONE WAS CHARGING AND IT LOCKED UP MY PHONE AFTER IT DID THIS) I AM CONCERNED ABOUT MY SAFETY WHILE DRIVING THIS VEHICLE AND CANNOT GET THE CHEVY(GENERAL MOTORS) DEALERSHIP TO HELP ME. THEY ARE CLAIMING NOT TO HAVE KNOWN ABOUT THE RECALL IN 2017 AT ALL. I'VE ONLY HAD THIS TRUCK FOR ABOUT A YEAR AND IT HAS DONE THIS TO ME NOW 2 TIMES IN THE LAST COUPLE OF MONTHS. BOTH TIMES IN VERY BUSY AREAS WHERE MY TRUCK STALLS AND LOOSES POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090809April 28, 2018
SERVICE BRAKES
MY COMPLAINT IS HARD BRAKES. WHILE MOVING SLOW I EXPERIENCE HARD BRAKES AND THE VEHICLE DIDN'T WANT TO STOP ROLLING. THIS IS A VERY BIG SAFETY HAZZARD AND CONCERN. THIS NEED TO BE ADDRESS IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090358April 26, 2018
SERVICE BRAKES
WHILE DRIVEING AND COMEING TO A STOP BRAKE PETAL BECAME EXTREMELY HARD . ALMOST RAN INTO VEHICLE IN FRONT OF ME .SPOKE WITH LOCAL DEALER AND WAS TOLD THE VACUUM PUMP WAS THE PROBLEM AND MY TRUCK IS OUT OF WARRANTY AND THEY WOULD NOT REPAIR UNLESS I PAID FOR IT . MY TRUCK HAS 80000 MILES ON IT BUT WE USE IT TO TRAVEL .THIS SOULD BE A SAFETY ISSUE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090046April 25, 2018
SEATS
HEATED SEATS WORKING TO MFG SPECS PER DEALER BUT NO HEAT CAN BE FELT. DEALERSHIP SAYS THEY HEAR THIS COMPLAINT FROM MANY AND THAT IT IS A POOR DESIGN ON THE PART OF THE MFG. I LOOKED ON SOCIAL MEDIA & MESSAGE BOARDS TO FIND THIS ISSUE IS A COMMON COMPLAINT. CHEVY SAYS THERE IS NO ISSUE BECAUSE SEATS ARE WORKING TO SPECS, WON'T GIVE ANY INFO FOR WHO ELSE TO CONTACT AT CHEVY TO ADDRESS THIS WIDESPREAD COMMON COMPLAINT. CHEVY REP SAYS THEY WILL NEED TO BE COMPELLED BY FEDERAL GOV TO ISSUE ANY RECALL AND WILL NOT VOLUNTARILY ADDRESS IT EVEN IF IT IS DETERMINED TO BE A POOR DESIGN. CONSUMERS PAID FOR HEATED SEATS THAT DUE TO A POOR DESIGN, DO NOT GET HOT, AND CHEVROLET IS REFUSING TO ADDRESS THE ISSUE. BASED UPON SOCIAL MEDIA & MESSAGE BOARDS ONLINE, THE COMPLAINT SEEMS TO BE SPECIFIC TO THE HEATED & AIR CONDITIONED LEATHER BUCKET SEATS IN THE 2014 & 2015 SILVERADO AND LIKELY GMC SIERRA AS WELL. CHEVY APPARENTLY KNOWS ABOUT THE ISSUE AND POSSIBLY REDESIGNED THE SEATS FOR THE 16 AND NEWER MODELS AS THERE ARE FEW COMPLAINTS THAT I COULD FIND FOR THOSE MODEL YEARS. IT SEEMS TO BE LIMITED TO 2 MODEL YEARS AND ONE TYPE OF SEAT. PLEASE INVESTIGATE THIS AND CONTACT THE APPROPRIATE CONTACTS AT CHEVROLET TO COMPEL THEM TO ADDRESS THIS ISSUE AND GIVE THEIR CUSTOMERS THE FEATURE THEY PAID FOR, HEATED SEATS THAT ACTUALLY GET WARM. MINE STAY COOL TO THE TOUCH ON MY 30 MILE, 45 MINUTE DRIVE TO WORK DESPITE BEING TOLD THAT THEY ARE WORKING TO MFG SPEC. I HAVE HEATED SEATS IN BOTH MY CAMARO & IMPALA THAT HEAT UP NICELY IN JUST A FEW SECONDS AND THAT IS WHAT I EXPECT IN MY NEWER, TWICE AS EXPENSIVE, SILVERADO HIGH COUNTRY. PLEASE COMPEL THEM TO ISSUE A RECALL OR MONETARY SETTLEMENT TO REIMBURSE FOR A FEATURE THAT DOES NOT PERFORM THE TASK ADVERTISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089864April 24, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHEN DRIVING ABOVE 70 MPH. THE FAILURE BEGAN IN OCTOBER OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER (JIM NORTON CHEVROLET IN BROKEN ARROW, OKLAHOMA, 918-615-2996) ON SEVERAL OCCASIONS, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089628April 23, 2018
STRUCTURE:BODY
THE PAINT IS PEELING ON THE RIGHT FRONT PASSENGER DOOR ON THE LOWER PART NEAR THE FRONT OF THE DOOR. THIS TRUCK HAS NEVER BEEN IN AN ACCIDENT OR HAD ANY TYPE OF WORK DONE TO THE PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089734April 23, 2018
AIR BAGS
DURING A LATERAL MERGE PROCEDURE FROM A 30 DEGREE DECLINE TO A CITY STREET MOVING AT 16 MPH WITH MINIMAL LATERAL ACCELERATION THE ROLLOVER SENSOR SHOWED A 68 DEGREE SPIKE WITHIN 210 MILLISECONDS ENGAGING THE SIDE CURTAIN AIRBAGS AND SEAT BELT LOCKS. GIVING THE DRIVER A CONCUSSION. GM HAS DECLARED NORMAL SYSTEM OPERATION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11088992April 19, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING UNKNOWN SPEEDS, THE AIR CONDITIONER WAS ACTIVATED BUT ONLY HOT AIR WAS FELT COMING THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE AIR CONDITIONER CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 95,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088477April 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY 2014 CHEVROLET SILVERADO IS AT A GM DEALERSHIP FOR THE 4TH TIME DUE TO COMPLETE ELECTRICAL AND ENGINE SHUTDOWN WHILE DRIVING. THE ISSUE STARTED DURING LOW SPEED SHARP TURNS BUT NOW IS HAPPENING WHILE DRIVING THE VEHICLE STRAIGHT. COMPLETE LOSS OF USE OCCURS AND THE VEHICLE WILL NOT COME BACK ON FOR 10 MINUTES AFTER THE OCCURRENCE. POWER STEERING RECALL HAS NOT RESOLVED IT, GROUND WIRE TIGHTENING HAS NOT RESOLVED AND MAIN BATTERY CABLE REPLACEMENT HAS NOT RESOLVED. DEALERSHIP RESPONSE IS THEY DON'T KNOW WHAT THE ISSUE IS CAUSED FROM. I AM VERY CONCERNED THIS COMPLETE LOSS OF POWER WHILE DRIVING WILL CAUSE A SEVERE COLLISION AND NO RECALL OR RESOLUTION HAS BEEN CREATED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088498April 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY TRUCK WILL SOMETIMES IDLE ROUGH THE STEERING GETS REAL HARD .WHEN APPLING THE BREAKS THE LIGHTS WILL DIM TEMPORARILY WHEN I COME TO A STOP AND TURN OFF MY TRUCK I LOOSE ALL ELECTRICAL POWER ..AND WILL NOT START AGAIN..THE PROBLEM IS OCCURRING MORE FREQUENTLY ....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084610April 11, 2018
SERVICE BRAKES
BRAKE SYSTEM FAILED AT LOW SPEEDS - FAULTY VACUUM PUMP VEHICLE WAS IN MOTION ATTEMPTING TO REVERSE INTO A PARKING SPOT. THIS COULD HAVE CAUSED ACCIDENT WITH INJURY BUT NOT LIMITED TO DEATH. NO INSURANCE CLAIMS WERE MADE. PARTS AND LABOR WAS 622.12 FOR THE VACUUM PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084021April 9, 2018
STEERING
BOUGHT A USED 2014 SILVERADO 1500 4X4 WITH 22K MILES AND ONE PREVIRUS OWNER. I HAD NO ISSUES AT FIRST BUT THE DEALER MADE ME AWARE OF A RECALL GM HAD OUT WHERE THEY WOULD REPROGRAM THE POWER STEERING TO PREVENT A POSSIBLE ISSUE OF POWER STEERING LOSS AT SLOW SPEEDS. I TOOK THE TRUCK IN TO THE CHEVY DEALER AND HAD THE "REPROGRAM" DONE. AFTER THAT I STARTED HAVING A POPPING IN THE STEERING COLUMN AT EXTREMELY LOW SPEED OR WHILE STATIONARY WHEN THE WHEEL WAS TURNED. A FEW MONTHS LATER THE POPPING STOPPED AND ONE EVENING I START MY TRUCK AND THE ELECTRIC POWER STEERING IS NOT WORKING. THE NEXT DAY I START MY TRUCK AND THE POWER STEERING IS WORKING FINE. I RUN AN ERRAND AND AS I'M COMING HOME THE POWER STEERING GOES OUT WHILE I'M TURNING AT A SLOW SPEED ALSO NEARLY CAUSING A WRECK WITH ANOTHER CAR. DEALER WON'T ADMIT TO THE PROBLEM BEING A PART OF THE RECALL BECAUSE OF THE LIFT ON MY TRUCK AND THEN OVER QUOTED ME BY $500 FOR THE FIX ($2900 TOTAL AND $2200 FOR THE PART). JUST HAD A NEW RACK AND PINION INSTALLED FOR $2535.11 AND THE PART ALONE WAS $1859 FROM ANOTHER DEALER. THE MECHANIC TOLD ME THE PART HAS SINCE (THE RECALL) BEEN "REMANUFACTURED" WHICH LEADS ME TO BELIEVE THAT GM REALIZED THERE WAS A PROBLEM AND THEY FIXED IT QUIETLY ON THE ASSEMBLY LINE RATHER THAN MAKE IT RIGHT WITH THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083377April 5, 2018
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING ABILITY BECAME MORE DIFFICULT AND THE 'STABILITY TRACK" MESSAGE FLASHED. THE CONTACT STOPPED IN A PARKING LOT AND TURNED OFF THE VEHICLE. AFTER APPROXIMATELY TWO HOURS, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083483April 5, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
2014 MODEL YEAR CHEVROLET SILVERADO 1500 AND GMC SIERRA 1500 VEHICLES, EQUIPPED WITH E85 FLEX FUEL CAPABILITY (FHS), THE FLEXIBLE FUEL SENSOR MAY BECOME INOPERATIVE DURING NORMAL OPERATION DUE TO AN ELECTRICAL FAILURE CAUSED BY ROAD SALT AND OTHER ENVIRONMENTAL CONTAMINANTS. WITH A FAULTY FLEX FUEL SENSOR, THE SERVICE ENGINE SOON LIGHT WILL ILLUMINATE AND REMOTE START WILL BE INOPERATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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