Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11306455February 1, 2020
UNKNOWN OR OTHER
PRESENT ON A 2019 CHEVY RST Z71 IN NIGHTTIME CONDITIONS, WHEN THE REAR BACKUP CAMERA IS ENGAGED THE QUALITY OF THE CAMERA IS EXTREMELY POOR WITH GRAINY / PIXELATED IMAGE AND MAY CUT OUT ENTIRELY WHILE THE VEHICLE IS STATIONARY AND IN MOTION. THIS CONDITION POSSE A DANGER TO THE SAFETY OF ANY ONE OR ANY THING THE DRIVER MAY NOT SEE AS A RESULT OF THIS CONDITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306501February 1, 2020
SERVICE BRAKES
PARKED IN DRIVE WAY STARTED TRUCK AND MESSAGE POPPED UP SAYING DONT DRIVE OVER 60 AND LIGHTS ON DASH.BREAK PEDDLE ALSO HARD TO PUSH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306502February 1, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TURNED ON TRUCK AND GOT MULTIPLE MESSAGES, "SERVICE ESC" AND "BRAKE SYSTEM FAILURE - SPEED LIMITED TO 62 MPH." BRAKING WAS EXTREMELY LIMITED - EVEN AT HARDEST EFFORT, TRUCK STRUGGLED TO COME TO A COMPLETE STOP. TRUCK HAS 6700 MILES AND ALSO BRAKE PADS ARE REPORTING 14%/18% LIFE LEFT WHICH IS INNACURATE BASED ON AMOUNT OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302830January 29, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I WAS IN THE PARKING LOT AT A GROCERY STORE IN MOTION PULLING OUT OF A PARKING SPOT AND MY BRAKES AND STEERING GOT VERY HARD. I HAD TO MASH THE BRAKE PEDAL AS HARD AS I COULD TO GET THE TRUCK TO STOP. IT WAS HARD TO STEER AS WELL. THERE WAS LOTS OF ERROR MESSAGES AND LIGHTS ON. SERVICE ESC, TOP SPEED 62MPH, SERVICE TRAILER BRAKE. HAD TO WAIT 30 MINUTES AND START TRUCK. IT RUNS NOW BUT CHECK ENGINE LIGHT IS ON. THIS IS THE SECOND TIME THIS HAS HAPPENED. THIS FIRST TIME I WAS IN A DRIVE THRU AND HAD TO PUSH THE TRUCK OUT OF THE WAY. IF THIS HAPPENED ON THE HIGHWAY OR A BUSY STREET IT COULD BE DEADLY. I AM NOT COMFORTABLE DRIVING THIS TRUCK ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302903January 29, 2020
VISIBILITY/WIPER
WHEN THE BACK UP CAMERA IS ACTIVATED BY BEING PUT IN REVERSE IT IS SO BRIGHT THAT IT IS VERY DIFFICULT TO SEE OUT THE PASSENGER SIDE MIRROR AT NIGHT. THIS IS A NON HD MONITOR AND THERE IS NO WAY TO ADJUST BRIGHTNESS OR TO TURN OFF THER SCREEN. IT COULD RESULT IN SCRAPING THE SIDE OF THE TRUCK OR HITTING SOMETHING. BACK UP CAMERAS ARE NOT SUPPOSED TO BE A REPLACEMENT FOR MIRRORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302560January 28, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO STOP THE VEHICLE. THE BRAKES WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FREEDOM CHEVROLET 13483 I-10 WEST, SAN ANTONIO, TX 78249, (210)- 697-6078 TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302648January 28, 2020
SERVICE BRAKES
STARTED THE VEHICLE AND DASH FLASHED: BRAKE FAILURE, ESC FAILURE, DO NOT EXCEED 62 MPH, TRAILER BRAKE FAILURE. VEHICLE HAD PREVIOUSLY BEEN SERVICED FOR BRAKE PAD WEAR ISSUE, THOUGH THE ERRONEOUS READINGS REMAIN (55% FRONT PADS LEFT @ 4000 MILES). ALL LIGHTS CLEARED, I CONTINUED TO DRIVE, HAD NO POWER ASSIST WHATSOEVER ON BRAKES, VERY DIFFICULT TO STOP. SERVICE ENGINE LIGHT REMAINS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302248January 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
WHEN BACKING THE VEHICLE AT NIGHT THE CAMERA SCREEN IS SO BRIGHT IT BLINDS THE DRIVER AND CHEVY HAS NO WAY OF ADJUSTING THE SCREEN BRIGHTNESS.AS OF 1-27-2020 CHEVROLET IS FAILING TO ADDRESS THE PROBLEM AND IT WILL CAUSE A ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302362January 27, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
STARTED MY VEHICLE AND THE FOLLOWING MESSAGES CAME UP IMMEDIATELY: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE ESC, AND SERVICE TRAILER BRAKE SYSTEM. OTHER LIGHTS WERE ILLUMINATED ON THE DASH, SUCH AS CHECK ENGINE, ESC, ABS AND PARKING BRAKE. WITHOUT TURNING OFF THE VEHICLE, I THOUGHT IT WAS IMPORTANT TO GET THE VEHICLE TO THE DEALER IMMEDIATELY AS FOR THEM TO SEE THE VEHICLE IN IT'S CURRENT STATE. WHILE DRIVING TO THE DEALER THE BRAKES WHERE NOT FULLY FUNCTIONAL. I WOULD PRESS THE BRAKE FULLY DOWN AND IT WOULD COAST TO A STOP. DEPENDING ON THE SPEED WOULD DETERMINE HOW FAR IT WOULD COAST BEFORE IT WOULD STOP. IT WAS A VERY SCARY SITUATION. BRAKE PEDAL HAD PRESSURE BUT THE BRAKES WOULD NOT START TO ACTIVE UNTIL FULLY PRESSED. EVEN THEN THE STOP WAS VERY SLOW AND WOULD COAST. EXAMPLE, DRIVING OUT OF MY OFFICE DRIVE TO THE MAN ROAD AT 5-10MPH IT COASTED A GOOD 30-60 FT. ONCE THE PEDAL WAS FULLY ENGAGED. VEHICLE HAS 667 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302392January 27, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
OUT OF NOWHERE MULTIPLE WARNING LIGHTS ILLUMINATED. ESC, BRAKE SYSTEM FAILURE, TRAILER BRAKE FAILURE, DO NOT GO OVER 62 MPH. BRAKES WERE NEAR NON FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302187January 27, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
PURCHASED NEW VEHICLE WITH LESS THAN 4,000 MILES WAS RUNNING FINE WHEN PARKED. WHEN IT WAS CRANKED TO GO HOME LISTED ESC FAILURE, SERVICE STEERING COLUMN LOCK, TRAILERING SYSTEM FAILURE, LANE DEPARTURE DISABLED, SPEED LIMITED TO 60 MPH. I WAS ABLE TO GET HOME, BUT THE BRAKES WERE SO HARD THAT IT WAS EXTREMELY DIFFICULT TO STOP. LOCAL DEALER IT WAS PURCHASED THROUGH "FIXED IT" LESS THAN 1,500 MILES LATER I'M HAVING THE SAME ISSUE! OBD HAS THE CODES C0021, C0021, P25A2, P25A2, P0606. I DO NOT FEEL SAFE DRIVING THIS TRUCK! IF THAT ISSUE WERE TO HAPPEN APPROACHING AN INTERSECTION I WOULD HAVE NO WAY OF STOPPING IN TIME. RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302233January 27, 2020
UNKNOWN OR OTHER
BACK UP CAMERA IS FUZZY AT NIGHT AND IS VERY DANGEROUS TO USE WHEN BACKING UP. USING IT AT NIGHT HAS RESULTED IN ALMOST BEING IN AN ACCIDENT ON TWO OCCASIONS. I TOOK IT TO THE CHEVROLET DEALER TODAY AND THEY SAID IT NEEDED NO REPAIR AT THIS TIME AND IT MET GM SPECS. IT HAS BEEN THIS WAY SINCE I BOUGHT THE TRUCK AND DOES IT EVERY TIME YOU BACK UP AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301507January 24, 2020
SERVICE BRAKES
ON THE DASHBOARD GOT ABS, BRAKE, ENGINE, TC LIGHTS AND BRAKES STOPPED WORKING, VERY VERY POOR QUALITY, HIGHER SPEED 62MPH. WHEN I CHECKED WITH OBD READER, GOT 3 CODES AND 2 OF THOSE CODES ARE TIED TOGETHER WITH BRAKES SYSTEM. WHEN THIS HAPPENED I WAS DRIVING TO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301509January 24, 2020
ENGINE, POWER TRAIN
WHEN I WAS DRIVING THIS VEHICLE FIRST PROBLEM I START GETTING WAS THE 4WD SERVICE LIGHT AND WON'T BE ABLE TO SWITCH TO 4WD, AND WAS. CLOSE TO GET IN THE WRECK COUPLE TIME DURING THE WINTER STORM. SECOND PROBLEM WAS WHEN I WAS DRIVING AROUND 70MPH ON HWY TRUCK GOT REDUCED ENGINE POWER AND SLOWED DOWN MY SPEED A LOT, LUCKILY I DIDN'T HAVE VEHICLE TO CLOSE TO ME. ANOTHER PROBLEM I HAD WAS TRANSMISSION ISSUES, I WAS DRIVING 25MPH AND MY VEHICLE GOT BLOCKED INSTANT AND WON'T MOVE FORWARD. IMAGINE IF THIS HAPPENED ON HWY DRIVING 70MPH AND VEHICLE TO STOP/BLOCK THE WHEELS AND SOMEONE TO BE BEHIND COULD BE A BIG WRECK. AND AFTER THAT ISSUES TRUCK WON'T GO FORWARD ANYMORE, JUST ON REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301524January 24, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
5 TIMES SINCE I PURCHASED THIS TRUCK ONE MONTH AGO; SHORTLY AFTER TURNING ON, SHIFTING INTO GEAR AND STARTING TO MOVE THE FOLLOWING DISPLAYS ON THE DASH 'SERVICE ESC, SERVICE PARKING BREAK, FLASHING ORANGE CHECK ENGINE LIGHT', THERE MAY HAVE BEEN OTHER LIGHTS TOO BUT THOSE ONES HAVE BEEN THERE EVERY TIME. USUALLY IT RESETS AFTER STOPPING AND TURNING THE CAR OFF AND ON. THE RIDE HOWEVER IS VERY JERKY UNTIL I AM ABLE TO DO SO AND THIS IS NOT A SAFE OPERATION CONDITION IF THERE IS NOT A QUICK AND EASY PLACE TO STOP TO RESET. I HAVE TRIED TO HAVE ONSTAR PULL THE CODES RICE BUT THEY WERE NOT BEEN ABLE TO DO SO IN TIME AND THEY TELL ME THERE IS NO PROBLEM WHEN THEY CONNECT TO THE ONBOARD DIAGNOSTICS. IT APPEARS THEY CAN'T SEE HISTORY, ONLY ACTIVE CODES. THERE WAS A BRAKE RECALL ON THIS TRUCK THAT WAS SUPPOSEDLY REPROGRAMMED BEFORE I TOOK DELIVERY BUT I SUSPECT THAT THE 'SOFTWARE FIX' MAY NOT HAVE BEEN SUCCESSFUL. IN HINDSIGHT, MY SALESMAN ALSO SEEMED LIKE HE MAY HAVE BEEN AWARE OF THIS ISSUE BUT DIDN'T TELL ME ABOUT IT. I SAY THIS BECAUSE THE DAY AFTER I PICKED IT UP I NOTICED THAT FRONT BRAKE PAD LIFE INDICATED ONLY 68% REMAINING WHICH SEEMED LOW FOR A 'NEW' TRUCK THAT HAD 2500 MILES (HAD BEEN DEALER COURTESY VEHICLE). HIS RESPONSE WHEN HE TRIED TO CLARIFY WAS SOMETHING ALONG THE LINES OF 'AND YOU WANT ME TO HAVE THEM LOOK AT THE WARNING ABOUT THE BRAKES?', IN RETROSPECT THAT RESPONSE INDICATES TO ME THAT HE MAY HAVE HAD AN AWARENESS OF THIS PROBLEM THAT I HAD NOT YET EXPERIENCED AND WAS NOT WHAT I WAS ASKING ABOUT AT THE TIME. HE NEVER SEEMED TO UNDERSTAND WHAT I WAS GETTING AT ABOUT THE BRAKE PAD LIFE WHEN I REEXPLAINED SO I EVENTUALLY DECIDE JUST TO FORGET ABOUT IT AND RESIGNED TO THE FACT THAT I MAY HAVE TO PUT NEW BRAKE PADS ON THIS TRUCK BEFORE THE LEASE IS UP IN 39 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301421January 23, 2020
SERVICE BRAKES
BRAKE SYSTEM FAILURE VEHICLE SPEED LIMITED TO 100 KPH ECS FAILED . BRAKE RECALL AND SEAT BELT RECALL PERFORMED DEC 28 2019 ERROR TRAILER BRAKE REQUIRES SERVICE NEVER TOWED WITH THIS VEHICLE RESOLVE PENDING VEHICLE AS AT A LOCAL DEALER . 4160 KILOMETER ON VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301092January 22, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE BRAKES WERE MUSHY AND THE CHECK ENGINE SYMBOL DISPLAYED ON THE DASH AS WAS THE SYMBOL FOR STEERING ( WAVY LINES UNDER A CAR PICTURE), ALSO THESE THREE CODES WERE SCROLLING ON THE DASH: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC. THESE ISSUES REPEATED ON THREE SEPARATE OCCASIONS. EACH TIME I TOOK IT TO A CHEVROLET AUTHORIZED DEALERSHIP REPAIR SHOP WHERE I WAS TOLD THE ISSUE WAS RESOLVED. TWO DIFFERENT SHOPS WERE USED FOR THREE " REPAIRS". THE ISSUES CAME UP AFTER I STARTED THE VEHICLE BY PUTTING MY FOOT ON THE BRAKE AND PRESSING THE START BUTTON. THE CODES BEGAN SCROLLING EACH TIME, AND THE BRAKES WERE NOT FIRM/ NOT NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301096January 22, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300742January 21, 2020
UNKNOWN OR OTHER
BACK UP CAMERA SYSTEM IS TOO BRIGHT ALMOST BLINDING AT NIGHT AND IS POOR QUALITY. THE BRIGHT SCREEN MAKE IS DIFFICULT TO SEE BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300819January 21, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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