Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11310382February 20, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES FAILED. THE CONTACT STATED THE ECS LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED THE TRAILER BRAKING SYSTEM LIGHT ALSO ILLUMINATED PRIOR TO THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE REAR WINDOWS ALLOWED WATER TO ENTER THE VEHICLE AROUND THE SEALS. THE VEHICLE WAS TOWED TO MEDVED CHEVROLET LOCATED AT (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033) HOWEVER, THE REPAIRS WERE STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 3,118.*BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310227February 19, 2020
UNKNOWN OR OTHER
MY BACKUP CAMERA DOES NOT SHOW A CLEAR IMAGE WHEN BACKING UP AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309975February 18, 2020
UNKNOWN OR OTHER
BACKUP CAMERA SO BURRY AT NIGHT CAN'T SEE OR TELL WHATS BEHIND THE TRUCK. NEVER HAD ONE LIKE THIS, DEALERSHIP SAID THERE'S THEY CAN DO ABOUT IT. A $50,000.00 TRUCK SHOULD HAVE A WORKING CAMERA. THIS HAPPENS WHEN IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309619February 17, 2020
STRUCTURE:BODY
THE PAINT ON MY TRUCK SEEMS IN ADEQUATE. I HAVE MANY CHIPS AND SCRATCHES IN MY PAINT THEY I HAVE NEVER HAD BEFORE IN OTHER MODELS AND BRANDS. I DRIVE MY TRUCK CAREFULLY AND STAY OUT OF CONDITIONS WHERE SCRATCHES MAY OCCUR. BUT THE SMALLEST BLEMISH TURNS INTO A CHIP DOWN TO THE PRIMER. AS A CONSUMER I WOULD SAY THAT THE. INNER OF COATS OF PAINT AND CLEAR COAT USED IS MINIMAL. WOULD LIKE TO SEE A STRONGER LAYER OF PROTECTION AND THICKER COAT OF PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309550February 16, 2020
POWER TRAIN
NOVEMBER 20, 2019 WITH ONLY 1380 ON THE NEW 2019 SILVERADO. WHILE LEAVING A PARKING GARAGE IN THE MORNING IN RENO, NEVADA IT WAS 28 DEGREES. WHEN DRIVING OUT THE TRANSMISSION SEEMED TO HAVE LOST CONNECTION. THE ENGINE WAS RUNNING BUT THE TRANSMISSION WAS NOT ENGAGING. I FEATHERED THE THROTTLE AND IT REENGAGED. AFTER ENTERING THE STREET I TRAVELLED ABOUT 300 TO 600 FEET AND THE TRANSMISSION WENT TO SHIFT BUT NEUTRALIZED. AGAIN, I FEATHERED THE THROTTLE AND IT ENGAGED AGAIN. AT ABOUT 2500 MILES THE TRANSMISSION DID IT AGAIN. THE DEALERSHIP SAID THAT THEY HAVE CONTACTED CHEVROLET ABOUT THE PROBLEM,BUT CHEVROLET DOES NOT HAVE A FIX FOR IT. THE DEALERSHIP SERVICE ADVISOR TOLD ME THAT IN THE FUTURE TO START THE VEHICLE AND LET IT RUN FOR 3-5 MINUTES BEFORE DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309024February 13, 2020
ELECTRICAL SYSTEM
GM RECALL ON BLOCK HEATER CORD. THIS HAS BEEN OPEN FOR OVER 1 YEAR, AND I HAVE NOT HEARD ANYTHING ABOUT THE FIX. SURELY THEY HAVE FIGURED OUT WHAT TO DO TO FIX PROBLEM! RE: NHTSA# 19V328
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308764February 12, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHEVROLET SERVICE DEALER LOCATED AT (33 W KEMPER RD, CINCINNATI, OH 45246) WHERE A ROAD TEST WAS COMPLETED AND DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED FOR THE THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308799February 12, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT WHOM WAS THE PASSENGER CALLED ON BEHALF OF THE DRIVER HER SPOUSE, STATING THAT THE DRIVER DEPRESSED THE BRAKE PEDAL HOWEVER, THE VEHICLE FAILED TO STOP IN A TIMELY MANNER. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AS THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT NO INJURIES WERE SUSTAINED IN EITHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO MARLIN CHEVROLET BUICK GMC INC. (2145 RUE FRANK-CARREL, QUBEC, QC G1N 2G2, CANADA) WHERE THE ENGINEERS AT GM WAS CONTACTED AND INFORMED THE DEALER TO REPLACE THE BRAKES. THE CONTACT STATED THAT THE DEALER WAS AWAITING PARTS FOR THE REPAIR. THE CONTACT STATED THAT PRIOR TO TRAVELLING TO CANADA THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) AT QUIRK CHEVROLET OF BANGOR DEALER, (293 HOGAN RD, BANGOR, ME 04401). THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11308475February 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS THE VEHICLE SHIFTED ROUGHLY. ADDITIONALLY, WHILE AT A STOP, SHIFTING FROM FIRST GEAR TO SECOND GEAR THE VEHICLE LUNGED FORWARD. THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHTOWNE CHEVROLET BUICK GMC 695 BULLSBORO DR, NEWNAN, GA 30265 (678) 707-8624 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308169February 10, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
BACK WINDOW ON TRUCK IS LEAKING WATER. HEADLINER IS DISCOLORED AND ITS VERY CLOSE TO AN AIRBAG. I'M HOPING ITS FIXED BEFORE THE WATER SETS OFF THE AIR BAG ACCIDENTALLY. FIRST DEALER FIX RESULTED IN A BIGGER LEAK THAN ORIGINAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307762February 7, 2020
SERVICE BRAKES
TRUCK WAS RECALLED DUE TO BRAKING ISSUE, TOOK IN AND HAD RECALL PERFORMED. AFTER RECALL BRAKES FAILED, TOOK IT BACK TO DEALERSHIP. RETURNED FOR PICKUP AND BRADE PEDAL WENT TO THE FLOOR. LEFT IT AGAIN FOR REPAIR. PICKED IT UP AFTER THIS AND WITHIN A FEW DAYS OF GETTING THE TRUCK BACK FROM THE DEALER THE BRAKES FAILED AND WE WERE INVOLVED IN A CRASH. WE WERE UNABLE TO STOP AND HIT ANOTHER VEHICLE. SIGNIFICANT DAMAGE. THE VEHICLE WAS MOVING ALONG A ROADWAY AND WHEN ANOTHER VEHICLE SUDDENLY PULLED IN FRONT OF OUR VEHICLE THE BRAKES WERE APPLIED AND FAILED CAUSING US TO CRASH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11307766February 7, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
WHEN I WENT TO START THE VEHICLE 'SERVICE BRAKE ASSIST", 'TRAILER BRAKE MALFUNCTION (NO TRAILER ATTACHED) AND "SERVICE ECS" WARNINGS ILLUMINATED ON THE INSTRUMENT PANEL. I ACKNOWLEDGED THE CODES AND WAS DRIVING AWAY AND THE BRAKES DIDN'T WORK. I HAD TO STAND ON THE PEDDLES TO STOP. THE CHECK ENGINE LIGHT CAME ON ALSO. I RESTARTED THE VEHICLE AND THE BRAKES WORKED BUT THE CHECK ENGINE LIGHT HAS STAYED ON. ONLY HAVE ~8000 MILES ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307801February 7, 2020
ENGINE
VERY HARD SHIFT IN THE MORNING SE JALONEA MUY FUERTE EN LA MAANA Y SIEMPRE HACE LOS CAMBIOS MUY FUERTE. CUANDO PARO EN UN STOP SE SIENTE QUE BRONCA HACIA DELANTE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307595February 6, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
ON DEC 16 I STARTED MY VEHICLE VIA THE REMOTE START. I THEN GOT IN AND MY ECS, ABS, TRACTION CONTROL, STEERING AND A LOT MORE LIGHTS LIGHT UP ON THE DASHBOARD. I WENT TO BACK IT UP I COULDNT STOP IT UNLESS I STUCK MY FOOT IN IT HARD AND I COULDNT EVEN STEER IT SO I WOULDNT WRECK. CALLED ONSTAR THEY SAID TO DRIVE CAREFULLY BUT NEEDS TO BE SERVICED WITHIN 7DAYS. I PARKED IT FOUND ANOTHER WAY TO WORK AND HAD MY VEHICLE TOWED TO THE DEALERSHIP. THEY SAID IT WAS FIXED AND WAS JUST A BATTERY ISSUES AND THEY FIXED A COUPLE OF RECALLS. THEN ON JAN 26 NOT EVEN A MONTH LATER I WAS AT THE GROCERY STORE AND STARTED THE TRUCK, STARTED BACKING UP AND THE DASHBOARD STARTED LIGHTING WARNINGS AND I COULDNT GET THE TRUCK TO STOP. FINALLY WITH EVERYTHING I HAD I GOT IT TO STOP. I HAD TO GET THE VEHICLE HOME CAUSE IT WAS SUNDAY SO I PUT ON MY FLASHERS DROVE LESS THAN 30MPH AND GOT IT HOME THANK GOODNESS WITHOUT CAUSING A WRECK. HAD IT TOWED BACK TO ANOTHER DEALER AND YOU KNOW THIS DEALER BLAMED THE OTHER DEALER SAID THEY DIDNT DO SOMETHING RIGHT AND THEY JUST RESET THE SYSTEM. A WEEK LATER, AND AGAIN HAVING IT TOWED WITH MY OWN INSURANCE CAUSE ONSTAR WOULDNT TOW IT TO THE DEALER I WANTED. I WASNT EVEN OFFERED A LOANER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307386February 5, 2020
ELECTRICAL SYSTEM
WHEN BACKING UP THE REAR VIEW CAMERA FLASH'S OUT EVERYTIME I PRESS THE BRAKES AND ALSO THERE ARE LINES THROUGH THE SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307391February 5, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I HAVE LOST POWER TO MY BRAKES ON 4 ISOLATED OCCASIONS IN THE SPAN OF A MONTH AFTER PURCHASING THIS NEW VEHICLE. ON EACH OCCURRENCE THE SERVICE TRAILER BRAKES, SERVICE ESC, SERVICE SPEEDS AND I WOULD SMELL BURNING UPON EXITING THE VEHICLE AFTER OPERATION. ON 3 OF THE OCCASIONS I EXPERIENCED THIS ISSUE WHILE STATIONARY AND UPON STARTING THE VEHICLE. ON ONE OCCASION I WAS OPERATING THE VEHICLE AT ROUGHLY 60 MPH AND ENGAGED THE BRAKES AND LOST POWER TO THE BRAKING SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307172February 5, 2020
SERVICE BRAKES
SERVICE BRAKE ASSIST WARNING HAS BEEN APPEARING SINCE DEC. 29, 2019. SINCE THAT TIME, THE VEHICLE WAS IN FOR SERVICE 3 TIMES FOR THAT ISSUE. STILL HAPPENING EVEN AFTER THEY RE PROGRAMMED AND RE FLASHED THE ECBM. I WAS DRIVING THE VEHICLE EVERY TIME THIS OCCURRED, NO OTHER WARNING LIGHTS ILLUMINATED ON THE DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306901February 4, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
ON JANUARY 22, 2020 I STARTED THE VEHICLE WITH USING THE MYCHEVROLET PHONE APP. I GOT INTO THE TRUCK AND PUSHED THE IGNITION BUTTON. THE FOLLOWING THREE WARNINGS APPEARED ON THE INSTRUMENT PANEL: 1) BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, 2)SERVICE TRAILER BRAKE SYSTEM, 3) SERVICE ESC ABS, BRAKE, TRACTION CONTROL, AND CHECK ENGINE LIGHTS ILLUMINATED. I TURNED THE VEHICLE OFF AND TURNED IT BACK ON AGAIN USING THE IGNITION BUTTON AND ALL WARNINGS AND LIGHTS CLEARED EXCEPT THE CHECK ENGINE REMAINED ILLUMINATED. THE VEHICLE WAS PARKED WHEN ALL OF THIS HAPPENED. I RECEIVED AN EMAIL FROM ONSTAR REPORTING THAT AN ISSUE WITH THE ANTILOCK BRAKING SYSTEM WAS DETECTED. THIS VEHICLE HAD JUST BEEN INTO THE DEALER THE PRIOR WEEK TO FIX ONE RECALL ASSOCIATED WITH THE BATTERY CABLE, AND TWO OTHER RECALLS ASSOCIATED WITH THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307076February 4, 2020
SERVICE BRAKES
MY BRAKES FAILED AT 3500 MILES ON MY 2019 SILVERADO. THE DEALER PERFORMED AN UPDATE #N192268091 ON THE VEHICLE AND TOLD ME THAT THIS HAD AN 80 PERCENT CHANCE OF TAKING CARE OF THE BRAKES NOT FAILING IN THE FUTURE, LEAVING A 20 PERCENT CHANCE THAT THEY WILL FAIL AGAIN. THIS TO ME IS UNACCEPTABLE TO ME AND MY FAMILY. NOW WHEN I DRIVE THIS VEHICLE I GET CHEST PAINS AND JUST DON'T WANT IT ANYMORE. PLEASE HELP ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306678February 3, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOOR LOCK FAILED TO UNLOCK FROM THE INSIDE WHILE ATTEMPTING TO USE THE DOOR SWITCH ON THE DOOR PANEL. THE VEHICLE WAS TAKEN TO (BLAISE ALEXANDER CHEVROLET LOCATED AT (405 ALEXANDER DR, MUNCY, PA 17756, (570) 505-5530) WHERE IT WAS DIAGNOSED. THE MECHANIC WAS UNABLE TO STATE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT A NEW ACTUATOR WAS INSTALLED HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE DEFOGGER ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE PERFORMED AS DESIGNED. A CASE WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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