Chevrolet Silverado Complaints (2013)

443 consumer complaints on file.

#11539694August 21, 2023
ENGINE
2013 Chevy Silverado has the active fuel management system, which failed and caused the cylinder 1 to have a collapsed lifter. This is a known defeat of these GM V8 5.3 lilter motors. I feel GM should be required to repair these motors free of cost to the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537836August 11, 2023
FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that he noticed that the vehicle was leaking fuel. The contact stated he noticed an abnormal odor of fuel around the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed him the fuel tank was leaking. Additionally, the metal connection for the fuel pump had melted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532989July 18, 2023
ELECTRICAL SYSTEM, POWER TRAIN
General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the stock of replacement parts was exhausted and GM seems to be postponing the manufacture or new parts. An estimated 5,000 vehicles are currently unusable due to the failure of this part and no new parts available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533106July 18, 2023
UNKNOWN OR OTHER
The frame is rotted and will not pass inspection truck has roughly 47800 miles undercoating for 8 years. This is a known problem due to a manufacturer issue of the frame. Vehicle should have been recalled by GM due to them knowing of this existing issue or owners should be compensates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531952July 12, 2023
VEHICLE SPEED CONTROL, ENGINE, UNKNOWN OR OTHER
Stabiltrack System, Traction Control System, Reduced Engine Power. Since purchase of the vehicle, intermittent immediate failure or previously stated vehicle systems caused critical safety concerns for occupants and other drivers while operating. Vehicle looses power enters safety "Limp Mode" due to faulty engineering. Upon inspection by State Police and Fire/EMS, owners urged to contact vehicle manufacturer and NHTSA to report issue. Failure of system first happened around 140k miles on odometer. No safety or warning lamps were present prior to stated malfunction of vehicle. Malfunction appears now daily causing impaired drivability and serious safety concerns for occupants and fellow drivers. Messages on Dashboard State The Following. "Service Stabiltrack, Service Traction Control, Reduced Engine Power". NO Certain Cause OR Remedy from manufacturer.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11530665July 6, 2023
POWER TRAIN
We put our truck into a dealership recall for passenger airbag. Next day while driving truck started to buck in middle of traffic had to pull over. No reverse or forward. Waited and then the problem left. Truck is not repaired brought it to a transmission shop has Converter damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529314June 28, 2023
ELECTRICAL SYSTEM
Tcm failed driving 60 down the highway, check engine light came on, stabiliatrack service light came on traction control tuned off all at the same time. Lost all communication to the transmission putting truck in limp mode going down the highway. Mechanic shop hooked up the scanner to the truck and couldn’t communicate with the tcm in anyway. All things happened at once while driving. There are no replacement parts to be found in the country. Please make this a recall keeping drivers safely off the side of highways and roads and possibly being hit by a car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529368June 28, 2023
AIR BAGS
Takata Recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags). An unknown dealer was made aware of the issue and the contact was informed that the dealer was not responsible for any damages to the dashboard while performing the recall repair. The contact was concerned that the dashboard would be damaged during the recall repair and stated that he should not be responsible for any damages incurred by the dealer. The contact declined to allow the dealer to perform the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528203June 21, 2023
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road and restarted the vehicle. The check engine warning light illuminated but the vehicle started operating normally. The contact was able to drive the vehicle back to the residence. An independent mechanic diagnosed the vehicle and stated that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the ECM was not available. The manufacturer was contacted but no assistance was provided. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525682June 6, 2023
POWER TRAIN
Tcm module faild on freeway when doing 60mph the vehicle suddenly down shifted causing car behind me to skid there brakes to avoid a rear end collision.Yes vehicle can be inspected for failure of transmission control module.The vehicle was diagnosed of a faulty transmission control module.. The truck has been down since December 2022.the dealer says the part had been discontinued With no release date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525733June 6, 2023
UNKNOWN OR OTHER
The transmission control module shut down in the process of me driving. I could not even move my truck out of the highway. Had to have it towed. General Motors isn’t even producing this part even though thousands of people are having this same problem with trucks made from 2009 through 2015. This problem could prove to be deadly if the module goes out in heavy traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525301June 4, 2023
STRUCTURE:BODY
On my 2013 Chevy Silverado with only 70000 miles I noticed a clunk noise when driving. After bringing it to the dealer I was told the frame was rusted beyond repair. It is not safe to drive at this point. The frame was treated with a wax coating by GM that basically covered the rust for years. It was only till now the wax coating is flaking off exposing holes in the frame. The rear shock mount is barely hanging on to the cross support which is crumbling away. After doing some research I found others silverado owners are experiencing the same thing. I was told by the dealer that it would cost $7000 to put a new frame on. They also told me GM doesn't make that frame anymore and they can't even find any salvage frames. I was planning on towing my travel trailer for many camping trips this year. I can't even imagine what might have happened if I'd never heard the clunk and took it out on the highway. I suspect there are numerous other drivers on the road that don't realize they have the same issue. How a 10 year old vehicle with only 70000 miles on it can have such a rusted out frame is beyond me. This is a junk frame rusted so bad it's a disaster waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524906June 1, 2023
STRUCTURE:BODY, STEERING, SUSPENSION
Frame of truck is completely rusted out, truck has only 88,000 miles. The body of the truck is in perfect condition with no rust but the frame is shot! This will be over 4,500 dollars to repair, this seems to be a common issue in the Chevy and GMC trucks. I did see on a web site GM had issues on application of a wax sealer on the frames that was thought to be discoverd in 2020. I contacted Chevy at 1-800-222-1020 call center and was told at this time it is out of warranty and thank you for being a valued Chevy customer! I have never had a vehicle in my life of 63 years have a bad frame like this, my wife and I have had over 19 GM vehicles in our life but never a issue like this! These frames are worse than the Toyata Tacoma frames! 10 years old well maintained, frame is shot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523589May 24, 2023
SUSPENSION
Frame beneath driver and passenger doors is rusting through at the welds. Frame is beginning to crack and I suspect it will break in half. I noticed the crack when I changed engine oil yesterday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523182May 22, 2023
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR, ENGINE
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle made rattling sounds. The vehicle was taken to the dealer, where it was diagnosed that the lifters and camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520139May 2, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Driving on the interstate the truck starting. Message center displayed a fuel sys warning. The messages changed warning of speed limitations. The speed allowed wa# reduced every few miles. Eventually the engine would not run nor would it restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517845April 19, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving approximately 45-55 MPH, there was an abnormal banging sound underneath the vehicle. The contact parked the vehicle and inspected underneath the vehicle and noticed that the rear cross-member was completely rusted. The contact had not spoken with the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516841April 13, 2023
ELECTRICAL SYSTEM, POWER TRAIN
TCM for Allision Transmission,went out .2013 Chevy 2500-65000 miles,Lights in dash came on truck would not pull 1/2 mile later.down the road.Truck is setting waiting for GM to get a TCM,none are availble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516181April 9, 2023
UNKNOWN OR OTHER
rust under the rear wheel wells
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515938April 7, 2023
SUSPENSION
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the shock mount fractured with the ABS and traction control warning lights illuminated. The vehicle was taken the dealer where the mechanic discovered severe corrosion on the crossmember. Additionally, it was discovered that the trailer hitch had nearly disintegrated due to the corrosion. The vehicle was then taken to an independent mechanic where the ABS wiring and shocks were replaced; however, the corrosion remained. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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