Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10937139December 22, 2016
SERVICE BRAKES
REAR BRAKE LINE BUSTED ON 2004 CHEVY SILVERADO WHILE DRIVING IN A PARKING LOT. REALLY DANGEROUS! HAD TO HIT THE CURB TO STOP! THERE SHOULD BE A RECALL ON THESE STEEL BRAKE LINES! IN THE SHOP NOW TO REPLACE ALL THE BRAKE LINES THAT ARE FAULTY! A COST THAT SHOULD BE PAID BY GM NOT THE CONSUMER OF A FAULTY PRODUCT! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10936095December 18, 2016
UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING
WHEN DRIVING OR STOP AND THE AIR CONDITIONER IS ON IT START BLOWING HOT AIR JUST ON THE LEFT SIDE. THE VEHICLE CAN BE STATIONARY OR IN MOTION. CITY STREET OR A HIGHWAY OR TURNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928316November 28, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS STATIONARY SMOKE APPEARED FROM THE ENGINE IT WAS DIAGNOSED THAT THE FUEL INJECTOR NEEDED TO BE REPLACED ON THE DRIVER'S SIDE THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000. UPDATED 02/24/17*LJ UPDATED 7/11/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927504November 22, 2016
SERVICE BRAKES
BRAKE LINE FAILURE DUE TO RUSTED & CORRODED BRAKE LINES RESULTING IN COSTLY REPAIRS. LUCKILY MY 2004 CHEVY SILVERADO 3500 WAS STATIONARY WHEN BRAKE LINE RUPTURED AND I WAS NOT TOWING A TRAILER OR LOADED WITH CARGO AT THE TIME OF FAILURE. THE ABS PUMP ALSO FAILED PRIOR TO LINE FAILURE. MY FATHER IN LAW HAD SIMILAR ISSUES WITH THE SAME MODEL YEAR 1500. WHY DOES GM NOT USE STAINLESS BRAKE LINES FOR SUCH AN IMPORTANT SAFETY COMPONENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926242November 15, 2016
SERVICE BRAKES
WHEN PARKING IN MY DRIVEWAY, MY BRAKE PEDAL WENT TO FLOOR AND I WAS BARELY ABLE TO STOP. MY BRAKE LINES WERE LEAKING FLUID DUE TO SEVERE CORROSION AND MUST BE REPLACED FOR OVER $3000.00. FORTUNATELY THIS DID NOT OCCUR WHILE I WAS DRIVING ON THE STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925639November 13, 2016
SERVICE BRAKES
WHILE TOWING A BOAT REAR BRAKE LINE BURST LOSING BRAKES THANK GOD I HAD ROOM TO HIT E BRAKE AND PULL TO THE SIDE OF THE ROAD ON A BACK ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920113October 30, 2016
SERVICE BRAKES
2004 CHEVROLET SILVERADO EXPERIENCED COMPLETE BRAKE FAILURE. DRIVING DOWN A SHORT HILL, BRAKE PEDAL PUSHED COMPLETELY TO FLOOR WITH NO BRAKE RESPONSE OR STOPPING AVAILABILITY. DRIVING @ APPROXIMATELY 20 MPH, APPLYING THE EMERGENCY BRAKE HAD LITTLE EFFECT AND HAD TO TURN INTO A DIRT HILL TO STOP THE TRUCK. UPON FURTHER INSPECTION, 4 BRAKE LINES DIRECTLY UNDERNEATH THE CAB ON THE DRIVERS SIDE WERE COMPLETELY CORRODED WITH 2 LINES FAILING SIMULTANEOUSLY RELEASING BRAKE FLUID ONTO THE GROUND. THE 2 LINES FROM THE PROPORTIONING VALVE IN THE ENGINE COMPARTMENT TO THE ABS AND THE 2 LINES FROM THE ABS TO THE 2 FRONT WHEELS RUN PARALLEL UNDER THE CAB AND ARE SEVERELY CORRODED IN 2 PLACES ONLY. THE 4 LINES WERE SEVERELY RUSTED AT THE POINT OF THE PLASTIC CLIPS THAT SECURE THE LINES TO THE FRAME OF THE TRUCK. THE PLASTIC CLIPS THAT HOLD THE BRAKE LINES HOLD MOISTURE AND SALT AND CAUSE ALL THE BRAKE LINES TO CORRODE AT THOSE POINTS. IT'S IMPORTANT TO NOTE THAT THERE IS NO RUST IN THE LINES TO THE REAR OF THE TRUCK OR AT BOTH REAR BRAKE CALIPERS. THIS IS NOT NORMAL WEAR OR LACK OF MAINTENANCE. I CLEAN THE UNDERSIDE OF MY VEHICLE EVERY WINTER. THE LINES ARE RUSTING AS A RESULT OF THE CLIPS RETAINING SALT AND CORROSIVES AND CAUSING YEAR ROUND CONTACT TO THE BRAKE LINES. IS ANYONE READING OR INVESTIGATING HERE? THERE ARE LITERALLY HUNDREDS OF COMPLAINTS HERE REGARDING THIS EXACT ISSUE. I HAVE SEEN MULTIPLE POST THAT LIST THE CORROSION IN THE EXACT SAME SPOT AS MY TRUCK. THESE LINES RUST NOT FROM NORMAL WEAR BUT BECAUSE OF A DEFECTIVE CLIP DESIGN. REPAIR ESTIMATE FROM CHEVROLET DEALER IS $1250 TO REPLACE ALL LINES. WHEN WILL GM CONSIDER THIS A DEFECT OR WRITE A SERVICE BULLETIN? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10919088October 26, 2016
AIR BAGS
SERVICE AIR BAG, LIGHT CAME ON, CAN NOT FIND ANYTHING WRONG WITH WIRING, DISCONNECTED FUSE UNDER HOOD, LIGHT STILL STAYS ON, AM AFRAID TO USE VEHICLE. HAD MECHANIC CHECK PASSENGER SEAT, AND HE ALSO COULDN'T FIND ANY THING WRONG, SOMETIMES WHEN STARTING THE VEHICLE THE LIGHT GOES OUT, BUT THEN COMES BACK ON AGAIN. I CAN NOT FIND SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917508October 20, 2016
SERVICE BRAKES
BRAKE LINES AND RELATED CALIPERS CONTINUE TO RUST AND FAIL. HAVE NOW LOST BRAKES WHILE DRIVING DUE TO FAILURE OF VARIOUS BRAKE LINES THREE TIMES. TWICE I LOST THE BRAKES WHILE DRIVING IN HIGHWAY TRAFFIC. ONCE WHILE BACKING SLOWLY DOWN A RAMP TO A DOCK. HAVE HAD LINES REPLACED 3 TIMES NOW. CALIPERS ALSO REPLACE. VEHICLE IN SHOP FOR EMERGENCY REPAIR NOW. PREVIOUS DEALERS HAVE SAID THIS PROBLEM IS RELATED TO THE NEW BRINE MATERIAL APPLIED TO ROADS BY DOT IN WINTER. NOTE THAT I DO CLEAN UNDERCARRIAGE TO REMOVE SALT. ALSO HAVE HAD SEVERAL OLDER VEHICLES OTHER MAKES/ MODELS DURING SAME TIME PERIOD AND HAVE NOT HAD THIS ISSUE. NEVER REPLACE BRAKE LINES ON OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916416October 17, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT HESITATED TO RESPOND BEFORE THE VEHICLE COMPLETELY STOPPED. THE SERVICE BRAKE SYSTEM WARNING INDICATOR ILLUMINATED AND THE SERVICE BRAKE SYSTEM ERROR MESSAGE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,340.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910476September 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. UPON FURTHER INSPECTION, THE CONTACT NOTICED COOLANT IN THE HEAD OF THE ENGINE. IN ADDITION, THE CONTACT HAD TO REFILL THE RADIATOR WITH COOLANT IN SHORT INTERVALS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909897September 27, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500 HD. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR RANDOMLY ILLUMINATED. TWO DEALERS WERE NOTIFIED OF THE FAILURES, BUT WERE UNABLE TO PROVIDE A REPAIR. THE TECHNICIAN STATED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE FUEL CAP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 04/06/17 LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909390September 23, 2016
SEAT BELTS, STEERING
I HEAR CLUNKS IN THE MOTOR COMPARTMENT AND I FEEL THEM IN THE STEERING COLUMN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905780September 12, 2016
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD PRIOR TO THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT ANOTHER VEHICLE COLLIDED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/08/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10903152September 1, 2016
SERVICE BRAKES
STEEL BRAKE LINES ARE PRONE TO CORROSION. REPLACED 2 ORIGINAL BRAKE LINES IN THE LAST 24 MONTHS. 1ST FAILURE THE BRAKE LINE SUDDENLY BURST WHILE APPLYING THE BRAKE. SECOND INCIDENT THE BRAKE LINE SLOWLY LEAKED. UPON INSPECTION THE LINES ARE SEVERELY RUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897345August 20, 2016
SERVICE BRAKES
TOTAL BRAKE FAILURE ON 2 OCCASIONS, BOTH WITH TRAILER ATTACHED - BADLY RUSTED BRAKE LINES TO BOTH FRONT WHEELS BURST UNDER THE ADDED PRESSURE OF STOPPING WHILE TRAILERING. OTHER LINES TO THE REAR ARE ALSO BADLY RUSTED, BUT HAVE NOT YET FAILED. FRONT LINES (PROVIDING THE MAJORITY OF BRAKING) ARE HELD IN HORIZONTAL PLASTIC CLIPS THAT DO NOT READILY DRAIN, AND ACCELERATE CORROSION DAMAGE. BOTH INCIDENTS INVOLVED NEAR MISS ACCIDENTS AND POSSIBLE INJURIES. ONE, WHILE BACKING THE TRAILER INTO PARKING SPOT WITH SOMEONE BEHIND PROVIDING DIRECTIONS, AND THE OTHER JUST AFTER HOOKING UP THE TRAILER AND PROCEEDING INTO TRAFFIC (IF THAT FAILURE HAD BEEN ONE STOP LATER, IT WOULD HAVE OCCURRED WHILE STOPPING TO TURN ONTO A HIGHWAY). DUE TO A FEAR OF ADMITTING GUILT, GM HAS NOT OFFERED REPLACEMENT PARTS FOR PURCHASE, AND ALL NEW LINES MUST BE CUSTOM BUILT, WITH A COST ESTIMATE OF OVER $1000 TO REPLACE THE BUNDLE OF ALL 5 LINES. FINALLY, THIS TRUCK (1 OWNER) IS OTHERWISE TOTALLY RUST FREE - THERE IS NO EXPLANATION FOR THE FIRST 2 THINGS TO RUST OUT ON AN OTHERWISE RUST-FREE TRUCK TO BE BRAKE LINES. WITHOUT TRAILERS OR HIGH LOADS, THE HALF SYSTEM FAILURE LEAVES THE VEHICLE WITH LIMITED RESERVE STOPPING CAPABILITY, BUT UNDER THE HIGHER LOAD CONDITIONS (EXACTLY WHEN THE COMPROMISED BRAKE LINES FAIL) THE RESERVE CAPABILITY IS GREATLY REDUCED. ONE OF THE REASONS THERE LIKELY HAVE NOT BEEN MORE INJURIES AND FATALITIES, IS THAT ONCE THE OWNER IS AWARE OF THE PROBLEM, THERE IS LITTLE OR NO TRUST IN THE BRAKE SYSTEM. WHY MUST THERE BE A DEATH COUNT BEFORE SOMETHING IS DONE ABOUT A PROBLEM REPORTED HUNDREDS OF TIMES OVER MANY YEARS ON BOTH GM AND CHRYSLER TRUCK (BOTH USING THE SAME LINES)? AT LEAST ORDER THE OEMS TO PROVIDE KITS OF ALL BRAKE LINES AT REASONABLE COST TO OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897194August 19, 2016
SERVICE BRAKES
PICKUP IS ALWAYS GARAGED . AT 30000 MILES HAD TO CHANGE THE FRONT BRAKE SENSORS AS THE ANTI-LOCK WAS ACTIVATING AS THE TRUCK CAME TO A STOP ON DRY PAVEMENT. OCCURRED AT APPROX 5 MPH. HUBS AND SENSORS CHANGED ($600 COST). NOW AT 58000 MILES PROBLEM HAS REAPPEARED. IT APPEARS A RECALL (#05V379000) HAS BEEN ISSUED FOR SILVERADO PICKUPS FROM 1999-2002. I WILL BE CONTACTING DEALER. TRUCK LOCATED IN NORTHERN MINNESOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896139August 15, 2016
SERVICE BRAKES
TOTAL BRAKE FAILURE. RUSTED BRAKE LINES. WHY ARE THESE NOT RECALLED? HOW MANY PEOPLE MUST BE KILLED OR INJURED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895865August 15, 2016
AIR BAGS
"TAKATA RECALL" I DROVE MY TRUCK TO THE SHOPPING CENTER ABOUT 2 MILES FROM MY HOME. PARKED AND WENT INSIDE TO MAKE A PURCHASE. WHEN I RETURNED TO THE MY TRUCK WHICH WAS STILL PARKED, I TURNED THE IGNITION KEY AND BOTH AIRBAGS EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895736August 14, 2016
SERVICE BRAKES
WHILE TRAVELING 50 MPH TOWING A BOAT APPLIED THE BRAKES , THE VEHICLE SLOWED DOWN AND THE BRAKE PEDAL WENT TO THE FLOOR WITH THE UNITS FINALLY STOPPING . ALL BRAKE FAILURE WARNING LIGHTS LIGHT UP ON THE DASH AND UPON INSPECTION IT WAS DISCOVERED THE BRAKE LINE TO THE RIGHT FRONT WHEEL HAD RUSTED THROUGH AND BLEW OUT ALL THE BRAKE FLUID DIRECTLY UNDER THE DRIVERS DOOR. ALL REMAINING BRAKE LINES ARE SEVERELY RUSTED AND APPEAR SWOLLEN AS TO BE READY TO BURST AS WELL UNDER THE DRIVERS DOOR ALONG THE FRAME RAIL. VEHICLE HAS 2,760 ENGINE RUNNING HOURS ON IT WITH 82,500 MILES DRIVEN. ALL BRAKE LINES ARE ORIGINAL TO THE TRUCK .DEALER ESTIMATE TO REPLACE ALL BRAKE LINES WAS IN EXCESS OF $2,000. THIS VEHICLE IS ONLY DRIVEN ON THE HIGHWAY AND NEVER OFF ROAD. I HAVE OWNED MANY VEHICLES OVER THE YEARS AND THIS VEHICLE IS THE ONLY ONE THAT HAS SUFFERED A CATASTROPHIC BRAKE FAILURE WHICH THANKFULLY DID NOT END IN A CRASH. AFTER FURTHER INVESTIGATION WITH OTHER SIMILAR TRUCK OWNERS I HAVE DISCOVERED THIS HAS BEEN A COMMON PROBLEM THAT IN NOW SURFACING AND MAY RESULT WITH TRAGIC CONSEQUENCES IF NOT ADDRESSED BY NHTSA AND GM IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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