Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10170679October 12, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING 7 MPH ON NORMAL ROAD CONDITIONS, THERE WAS NO BRAKING ACTION WHEN TRYING TO STOP. NO WARNING LIGHTS WERE ILLUMINATED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO INDICATED THE ANTILOCK BRAKE SYSTEM (ABS) HAD A RECALL # 05V379000 REGARDING SERVICE BRAKES, HYDRAULIC:ANTILOCK, FOR THOSE VEHICLES DUE TO A SPEED SENSOR FAILURE. ALL VEHICLES OPERATED IN SALT BELT STATES MAY BE AFFECTED. THE MANUFACTURER WAS CONTACTED, AND INDICATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN, AND THE COMPANY WAS NOT RESPONSIBLE FOR THE REPAIR COST. THE SPEED SENSOR, WHICH WAS THE AFFECTED COMPONENT OF THE ABS, WAS MANUFACTURED IN THE SAME PLANT FOR ALL GENERAL MOTORS VEHICLES. THE CONTACT EXPRESSED CONCERN BECAUSE A COPY OF THE COMPLAINT TAKEN BACK IN AUGUST WAS NEVER RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172213October 12, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER COMPLAINTABOUT RECALL 05V37900.. THE CONSUMER WAS TOLD THAT HIS 2002 SILVERADO WAS NOT ONE OF THE MODELS THAT THEY WERE LOOKING INTO. *TS THE CONSUMER EXPERIENCED UNWANTED ABS ACTIVATION AT LOW SPEEDS. THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE WHEEL SPEED SENSOR RECALL DUE TO VIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170441October 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
2002 2500HD SILVERADO WITH 8.1 ENGINE. TWO TIMES IT CRANKED WITH NO START. TWO OTHER TIMES IT SHUT OFF AT HIGHWAY SPEEDS WITH NO WARNING OF ANY KIND. CHANGED THE FUEL PUMP AND FUEL FILTER. FINALLY CHANGED THE CRANK SENSOR. THE SENSOR FIXED THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170250October 9, 2006
PARKING BRAKE
PARKING DOES NOT HOLD VEHICLE IN PLACE WHEN FULLY ENGAGED. THE PARKING BRAKE PEDAL TRAVELS TO FLOOR WITH VERY LITTLE RESISTANCE. VEHICLE CONTINUES TO ROLL ON INCLINE IF TAKEN OUT OF GEAR WITH PARKING BRAKE FULLY ENGAGED. THE PARKING BRAKE HAS NEVER FUNCTIONED PROPERLY SINCE VEHICLE WAS PURCHASED BRAND NEW IN 2002 FROM FOLSOM LAKE CHEVROLET, FOLSOM, CA. I'VE DISCUSSED THIS ISSUE WITH OTHER CHEVY SILVERADO TRUCK OWNERS WITH THE 4-WHEEL DISC BRAKING ABS SYSTEM AND THEY ALL HAVE HAD THE IDENTICAL PROBLEM I HAVE HAD. I AM DISAPPOINTED AND ALARMED THAT GM HAS NOT DONE THE RIGHT THING AND TAKEN CARE OF THIS EVER SO APPARENT PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169449September 27, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 5 MPH, THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, #05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/17/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169467September 27, 2006
STEERING:GEAR BOX:SHAFT SECTOR
MY HUSBAND AND I PURCHASED A 2002 CHEVY SILVERADO IN THE FALL OF 2002. IN THE FALL OF 2004, WE NOTICED A KNOCKING NOISE IN THE STEERING COLUMN WHEN WE WOULD MAKE TURNS. WE HAD IT CHECKED OUT TO FIND THAT THE INTERMEDIATE STEERING SHAFT WAS WORN. AFTER WAITING 6 MONTHS TO FINALLY RECEIVE A PHONE CALL FROM THE BILL JACOBS DEALERSHIP IN JOLIET, I CALLED AND FOUND OUT THAT THE PART HAD BEEN THERE AND WE PROCEEDED TO HAVE THE REPLACEMENT MADE. I CALLED THE CHEVROLET CORPORATION AND FILED MY COMPLAINT. FOURTEEN MONTHS AFTER THE REPLACEMENT, THE "NEW GM PART" HAS WORN OUT! I WAS TOLD BY THE CHEV. CORP. THAT I WOULD HAVE TO SCHEDULE FOR ANOTHER TEST AND THEN THEY WOULD PROCEED AFTER I CONTACTED THEM WITH THE RESULTS FROM THE TEST. THE DEALERSHIP WANTS TO CHARGE US, THE CONSUMERS, $105.00 TO CHECK IT OUT. WE DO NOT FEEL WE SHOULD PAY OUT THIS MONEY WHEN WE KNOW EXACTLY WHAT THE PROBLEM IS. WHY SHOULD WE PAY FOR A FAULTY PART? THERE SHOULD BE A RECALL ON THIS PART. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168964September 22, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES FAILED DURING EMERGENCY STOP, NEARLY CAUSING SERIOUS ACCIDENT. CHEVROLET DEALER CITED RUSTED BRAKE ROTORS. CHEVROLET REFUSED TO PAY FOR REPAIR, CLAIMING (ACCORDING TO DEALER) LOW MILEAGE (17,031) INDICATED TRUCK "SAT" TOO MUCH, PROMOTING RUST. REAR ROTORS REPLACED IN JUNE, 2005. FRONT ROTORS WERE REPAIRED BUT HAVE NOW BEEN IDENTIFIED AS RUSTED AND IN NEED OF REPLACEMENT (AUGUST, 2006). TWO DEALERS HAVE ACKNOWLEDGED THAT PARTS (COMPOSITE ROTORS) ARE OF INFERIOR QUALITY AND HAVE EXPRESSED THEIR FRUSTRATION THAT GM HAS NOT RECALLED. CHEVROLET REFUSES TO ACKNOWLEDGE THE PROBLEM OR TO ASSIST IN REPAIR COST, CALLING THE SITUATION A "MAINTENANCE ISSUE" CAUSED BY THE ENVIRONMENT (CASE # 1-427-765-013). CHEVROLET CLAIMS THIS IS THE DEALER'S DIAGNOSIS, ALTHOUGH THE DEALER CLEARLY STATED TO ME THAT THE PARTS ARE INFERIOR. I REQUESTED A COPY OF MY FILE AND WAS REFUSED (CHEVROLET CALLS IT "PROPRIETARY" INFORMATION). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168789September 20, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY SUBMISSION PERTAINS TO CAMPAIGN ID NUMBER 05V37900. I WOULD LIKE TO INFORM YOUR OFFICE THAT THE SAME PROBLEM OCCURS ON GUAM AS WELL AS THE OTHER STATES YOU HAVE MENTIONED IN T THE RECALL REPORT. IT OCCURS IN BOTH MY VEHICLES 1999 GMC YUKON 2002 CHEVROLET SILVERADO BOTH OF WHICH I BELIEVE HAVE RECALLS PERTAINING TO THE ANTI-LOCK BRAKE SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168647September 19, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE TRAVELING 10 MPH IN NORMAL DRIVING CONDITIONS, BRAKE PRESSURE WAS APPLIED AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS EXPOSED TO EXCESSIVE ROAD SALTS. THE VEHICLE WAS TAKEN TO THE DEALER TO AWAIT INSPECTION. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING SERVICE BRAKES, HYDRAULIC:ANTILOCK. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168510September 18, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING 5MPH AND APPLYING BRAKE PRESSURE, THERE WAS A PULSATION WITHIN THE ANTILOCK BRAKES FOLLOWED BY AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THERE WAS CORROSION ON THE BRAKES AND THE FRONT WHEEL SPEED SENSOR AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS EXPOSED TO EXTREME WINTER WEATHER AND ROAD SALTS. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168116September 13, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2002 CHEVY SILVERADO WAS BEING DRIVEN AND A STEEL BRAKE LINE POPPED WHILE BRAKING FOR A DOWNHILL GRADE, CAUSING LOSS OF BRAKING. IF WE HAD BEEN TOWING OUR HORSE TRAILER AN ACCIDENT WOULD CERTAINLY HAVE OCCURRED. THE BRAKE LINE IS SEVERELY ROTTED AND RUST FLAKES OFF EASILY. THE LINE IS HELD TO THE FRAME, UNDER THE CAB AND NOT IN A LOCATION WHERE DAMAGE OR WEAR SHOULD OCCUR. THE VEHICLE IS TOO NEW AND HAS LOW MILES (55K) AND THIS FAILURE SHOULD NOT HAVE HAPPENED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167870September 11, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTILOCK BRAKES ARE ACTIVATED EVERY TIME I USE MY BRAKES. MY TRUCK NEEDS LONGER STOPPING DISTANCES TO COME TO A COMPLETE STOP. I ALMOST GOT INTO A MAJOR ACCIDENT. THERE IS A RECALL ON 1999-2002 CHEVY SILVERADO ANTI-LOCK BRAKES IN MY STATE OF MICHIGAN BUT I HAVE NOT RECEIVED A NOTICE AND GM SAYS I WILL NOT GET ONE. I OWN A 2002 SILVERADO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167540September 7, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10 MPH, THE ANTILOCK BRAKES ACTIVATED UNDER NORMAL CONDITIONS AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE WHEEL SPEED SENSORS WERE CORROSIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS EXPOSED TO EXCESSIVE ROADS SALTS DURING THE WINTER MONTHS. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167438September 6, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED AN OIL PUDDLE WAS NOTICED UNDER THE VEHICLE WHILE PARKED IN THE DRIVEWAY ON 3 OCCASIONS. THE DEALER WAS CONTACTED AND REPLACED THE OIL PAN GASKET. THE 2ND TIME AN OIL PUDDLE WAS FOUND, THE VEHICLE WAS TAKEN TO THE DEALER WHO FOUND AN OIL LEAK IN THE CRANKCASE SENSOR. THE DEALER REPLACED THE OIL PAN GASKET & INSTALLED OIL PRESSURE UNIT ON 09/23/04. ON 09/05/06, THE VEHICLE WAS TAKEN IN FOR A RECALL, AND THE DEALER DETERMINED THAT THE OIL PAN GASKET NEEDED TO BE REPLACED A THIRD TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167355September 5, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 05V379000, I LIVE IN THE WESTERN MOUNTAINS OF VIRGINIA AND I AM HAVING THE IDENTICAL PROBLEMS ASSOCIATED WITH THE ABOVE MENTIONED RECALL. I DON'T THINK GM REALIZE THAT THERE IS A PART OF VIRGINIA, LIKE WEST VIRGINIA, THAT GETS A LOT OF CHLORIDE ON THE ROADS IN THE WINTER MONTHS. THE VEHICLE HAS HAD A COUPLE OF NEAR ACCIDENTS DUE TO THE MALFUNCTION OF THE ABS SYSTEM. I HAVE REMOVED THE FUSE TO THE SYSTEM UNTIL I HAVE THE PROBLEM FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167245September 1, 2006
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT ON FIRE AND BURNED THE VEHICLE AND THE GARAGE DOORS. THE FIRE DEPARTMENT AND POLICE RESPONDED TO THE EMERGENCY CALL. THE FIRE DEPARTMENT DETERMINED THE FUSE BOX CAUSED THE FIRE. THE REPORTS WERE PREPARED BY BOTH THE FIRE DEPARTMENT AND POLICE DEPARTMENT. PICTURES WERE TAKEN AT THE SCENE. THE MANUFACTURER WAS NOTIFIED. UPDATED 9/27/2006 - *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10166368August 23, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164902August 8, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 67 MPH OVER A BRIDGE WITH BRAKE PRESSURE APPLIED, THE BRAKES FAILED AND THE VEHICLE STRUCK THE BRIDGE. NO INJURIES WERE SUSTAINED. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT INSPECTOR WHO WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATED 10/4/2006 - THE INSPECTOR DID FIND FOUR CODES STORED FOR THE BRAKES. GM EXPLAINED THAT THIS FAILURE WAS NOT THE RESULT OF THE OPEN RECALL 05V379000 WHICH HAD NOT YET BEEN PERFORMED ON THE VEHICLE. THE VEHICLE SUSTAINED DAMAGED TO THE LEFT SIDE OF THE CAB AND BOX. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10164699August 7, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHEN THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP FOR MAINTENANCE, THE MECHANIC OBSERVED THAT THE METAL ON THE REAR ROTOR SHIELDS WAS RUSTED THROUGH. THERE WAS A NHTSA RECALL # 05V379000, PERTAINING TO CORROSION OF THE ANTILOCK SERVICE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164383August 3, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10MPH, THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado