Chevrolet Silverado Complaints (2015)

1,418 consumer complaints on file.

#11172528January 28, 2019
SUSPENSION
FRONT SUSPENSION NOISE - DURING COLD WEATHER AND WHEN FIRST DRIVING WITHIN THE FIRST 1/2 MILE, A LOUD NOISE COMES FROM THE FRONT SUSPENSION AFTER DRIVING OVER A BUMP OR SPEED BUMP. THIS ONLY HAPPENED WHEN VERY COLD AND WITHIN THE FIRST 1/2 MILE. BROUGHT THE VEHICLE TO THE DEALER AT 35000 MILES (KOONS CHEVROLET, TYSONS CORNER, VA) AND UNDER WARRANTY THEY RE-TORQUED THE FRONT FRAME CROSS MEMBER AND LOWER CONTROL ARMS. I ACTUALLY COULD NOT BELIEVE THAT CHEVROLET AND THE DEALER STATED THAT WAS THE PROBLEM. IN ALL MY YEARS REPAIRING CARS, I HAVE NEVER HEARD OF A "FRAME CROSS MEMBER" REQUIRING RE-TORQUEING ESPECIALLY ON A NEW VEHICLE. IF IT WAS LOOSE ALONG WITH THE LOWER CONTROL ARMS, THAT WOULD INDICATE A SERIOUS PROBLEM. PROBLEM WAS NOT RESOLVED. 6 MONTHS LATER WHEN COLD AGAIN, BROUGHT THE TRUCK TO THE DEALER AND THEY NOW STATE THAT "THE SWAY BAR BUSHINGS REQUIRED LUBRICATION". AGAIN, I HAVE NEVER HEARD OF A RUBBER BUSHING REQUIRING LUBRICATION. IMMEDIATELY AFTER TAKING THE TRUCK FROM THE DEALER, I TOOK PICTURES OF THE SWAY BAR BUSHINGS SOWING ALL THE LUBRICANT OOZING OUT. I HAVE ADDRESSED THIS ISSUE WITH GM AND THEY HAVE BEEN NON-RESPONSIVE. MY CONCERN IS WITH ALL THE VIBRATIONS THAT THESE TRUCKS HAVE REPORTED, THE LIFE CYCLE OF THE FRONT SWAY BAR BUSHINGS WILL BE REDUCED AND COULD HAVE A SERIOUS DETRIMENTAL AFFECT DURING A CRASH AS THE VEHICLE GETS OLDER. I WAS TOLD THERE IS NO GM SERVICE BULLETIN ON THE ISSUE. THE DEALER JUST WANTS THE PROBLEM TO GO AWAY AND NOT SEE THE TRUCK AGAIN. GM NEEDS TO ADDRESS THIS ISSUE PROPERLY FROM A TECHNICAL POINT OF VIEW FROM THEIR ENGINEERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171533January 22, 2019
SERVICE BRAKES
BRAKE PEDAL BECOMES HARD TO PRESS WHEN FREQUENTLY STOPPING, SUCH AS BACKING UP A TRAILER OR IN STOP & GO TRAFFIC. THIS HAS NEARLY CAUSED ME TO HAVE AN ACCIDENT MORE THAN ONCE. IT IS BECOMING PROGRESSIVELY WORSE AND MORE FREQUENT THERE ARE NO FAULT INDICATORS OR CODES DISPLAYED. IT WILL START WORKING AGAIN AND THEN START RANDOMLY IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171099January 20, 2019
SERVICE BRAKES
WHEN HAVING TO APPLY THE BRAKES REPEATEDLY, SLOW TRAFFIC, STOP LIGHTS, BACKING A TRAILER. THE BRAKES BECOME EXTREMELY HARD TO PUSH AND DO NOT FUNCTION. EXCEPTIONALLY DANGEROUS BACKING A TRAILER DOWN A BOAT RAMP OR IN STOP AND GO TRAFFICE. THIS HAS HAPPENED NUMEROUS TIMES OVER THE PAST YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170930January 19, 2019
SERVICE BRAKES
WHEN TRAVELING IN STOP AND GO TRAFFIC, THE BRAKE PEDAL GETS VERY HARD AND YOU CAN NOT STOP THE VEHICLE. THIS HAPPENED TO ME 3 TIMES TOO MANY, I HAD THE VEHICLE TOWED TO THE DEALERSHIP, $709.00 LATER, THEY SUPPOSEDLY REPLACED THE VACUUM PUMP. DEALER STATED THEY HAVE HAD OTHER VEHICLES BROUGHT IN FOR THE SAME REASON. THIS IS A SERIOUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170738January 18, 2019
SERVICE BRAKES
ON TWO OCCASIONS IN THE PAST WEEK MY BRAKE PEDAL HAS BECOME EXTREMELY STIFF AT LOW SPEEDS AND CAUSED THE BRAKES TO FAIL. THE FIRST INCIDENT OCCURRED AS I APPROACHED A STOP SIGN ON A BUSY CITY STREET. MY BRAKE PEDAL BECAME STIFF AND THE BRAKES WOULD NOT STOP THE VEHICLE. CAUSING ME TO ROLL INTO THE PATH OF ANOTHER VEHICLE. I MANAGED TO STOP AND THE OTHER VEHICLE AVOIDED ME. THE SECOND INCIDENT OCCURRED THIS MORNING AS I BACKED INTO MY DRIVE WAY. AS I ATTEMPTED TO STOP MY PEDAL BECAME STIFF AND THE BRAKES WOULD NOT FUNCTION PROPERLY. DESPITE STAND ON THE BRAKE PEDAL I WAS UNABLE TO STOP MY VEHICLE BEFORE IT STRUCK MY UTILITY TRAILER. THANKFULLY NO DAMAGED OCCURRED. I CONTACTED THE PARTS DEPARTMENT AT MISSION CHEVROLET IN EL PASO, TEXAS AND WAS ADVISED THE PART IS IN HEAVY DEMAND AND WILL BE UNAVAILABLE FOR 7 TO 10 BUSINESS DAYS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11170564January 17, 2019
SERVICE BRAKES
WHILE BACKING UP VEHICLE, AT A SLOW SPEED, GRAVEL DRIVEWAY, BACKING DOWN HILL, BRAKE PEDAL BECAME HARD AND REQUIRED A CONSIDERABLE AMOUNT MORE BRAKING EFFORT WITH MUCH LESS EFFECT. AFTER VEHICLE WAS STOPPED AND MOVED FORWARD, THIS WAS STILL PRESENT. VEHICLE WAS AGAIN STOPPED AND THEN POWER CYCLED. THIS RETURNED THE VEHICLE TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170356January 16, 2019
SERVICE BRAKES
AT LOW SPEEDS WITH THE BRAKE PEDAL PUSHED IN THE TRUCK STILL ROLLS. ON THREE OCCASIONS OVER THE LAST 6 MONTHS THIS HAS HAPPENED AND ALMOST CAUSED MULTIPLE WRECKS. ONCE WAS IN THE MOUNTAINS, ONCE WAS TURNING ON A CURVE, ONCE WAS ON A STRAIGHT FLAT BLACK TOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170425January 16, 2019
SERVICE BRAKES
BRAKE PEDAL GETS HARD, AND BRAKES ARE NOT WORKING, IT SEEMS TO HAPPEN MORE FREQUENTLY. USUALLY AT LOW SPEED, AND IT HAS MADE IT INTERESTING AT PARKING LOTS, OR STOP & GO TRAFFIC, AND PARKING IN OUR DRIVEWAY. WE HAVE CHECKED EVERYTHING, AND COULDN'T FIND ANYTHING WRONG. GOOGLED THE SYMPTOMS, AMD IT APPEARS THIS IS HAPPENING TO MORE CHEVROLET SILVERADOS THAN MINE, AND THE TECH'S SAY IT'S A BRAKE BOOSTER PUMP ISSUE. I THINK CHEVROLET NEED TO FIX THIS ISSUE, SINCE IT'S HAPPENING TO SEVERAL TRUCKS, IT'S NOT JUST A FLAWED PUMP, BUT MORE LIKELY A PUMP WEEKNESS OVERALL. HAPPENED FIRST TIME A YEAR AGO, WHEN IN A FERRY LANE, AND THE SPEED WAS WALKING SPEED, AND WE BARELY MANAGED TO STOP BEFORE WE HIT THE CAR IN FRONT OF US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170106January 15, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. AS A RESULT, THE VEHICLE CRASHED INTO A TRACTOR TRAILER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO PARK THE VEHICLE. THE CONTACT CALLED GENGRAS CHEVROLET AT (860) 748-4355 (585 CONNECTICUT BLVD, EAST HARTFORD, CT 06108) AND WAS INFORMED THAT THEY WERE UNAWARE OF ANY BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11170107January 15, 2019
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
GM HAS RECALL 14315 FOR MY YEAR MAKE AND STYLE OF VEHICLE. THEY TELL ME THAT MY VIN IS NOT LISTED FOR THIS RECALL. MY VEHICLE HAS THE PROBLEMS LISTED IN THIS RECALL. ALL SOUNDS DO NOT WORK INCLUDING THE SEAT BEAT REMINDER, THE DOOR OPEN REMINDER AND ALL VEHICLE SOUNDS FROM THE SPEAKERS. GM WILL NOT REPAIR IT AS MY VIN DOES NOT COME UP IN THERE SYSTEM FOR THIS RECALL. HOW CAN MY VIN BE INCLUDED FOR THIS SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169960January 14, 2019
AIR BAGS, SERVICE BRAKES
DRIVING DOWN SINGLE LANE ROAD I BEGAN TO STOP FOR RED LIGHT, AS I BEGAN TO DEPRESS BRAKE PEDAL BUT IT WAS STIFF AND HAD SIGNIFICANT EFFECT SLOWING MY TRUCK. I DROVE OF RIGHT SIDE OF ROAD INTO WET GRASS TOO AVOID COLLISION OF SUV STOPED IN FRONT OF ME. THERE WAS NO LOSS OF CONTROL OR DAMAGE DONE TO EXTERIOR OF TRUCK OR MYSELF . AS I'M ALMOST COMPLETELY STOPED THE SIDE CURTAIN AIR BAGS DEPLOY FOR NO APPARENT REASON CAUSING SEVER DAMAGE IT THE INTERIOR PANELS, HEADLINER AND BOTH FRONT SEAT BELTS THAT HAVE THAT CONTAIN SMALL CHARGE PERMINTLY LOCK AND NOW ARE UN USABLE.I WAS ONLY PERSON IN TRUCK BUT THE PASSENGER FRONT SEAT BELT IS RETRACTED AND LOCKED GUITAR STRING TIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170014January 14, 2019
SERVICE BRAKES
AT LOW SPEEDS WHILE IN MOTION EITHER IN TRAFFIC, DRIVEWAYS OR PARKING LOTS THE POWER BRAKES WOULD STOP WORKING CAUSING THE TRUCK TO NOT BRAKE PROPERLY. THE BRAKE PEDAL BECAME VERY STIFF AND WOULD NOT STOP. WHILE THIS DID NOT CAUSE ANY ACCIDENTS, IT WAS A NEAR MISS ON SEVERAL OCCASIONS. I TOOK IT TO THE CHEVROLET DEALER WHERE THEY SAID THE BRAKE "VACUUM PUMP HAS FAILED". THEY STATED IT WAS NOT COVERED UNDER WARRANTY AND WOULD COST $700.89. THE PUMP WAS REPLACED ON 11/28/2018, WITH NO OCCURANCES OF THIS ISSUE SINCE. THE TRUCK HAD 59,108 MILES ON IT AT THE TIME OF VACUUM PUMP REPLACEMENT. THE FIRST BRAKE ISSUE WAS AROUND 50,000 MILES AND HAPPENED ABOUT 8-10 TIMES BETWEEN JUNE AND NOVEMBER 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166692January 13, 2019
ENGINE
WAS DRIVING ON FREEWAY,WAS CHANGING LANES SO I STEPPED ON THE GAS TO SWITCH LANES AND THEN CHECK ENGINE STARTED FLASHING AND STABILITRAK ACTIVE LIGHT CAME ON. SLOWED DOWN AND FELT THE TRUCK WITH SOME UNUSUAL SHAKING, WHEN I GOT OFF THE FREEWAY AND INTO THE STREET AS SOON AS I STOPPED IT FELT LIKE THE ENGINE WANTED TO SHUT OFF BUT IT DID NOT,TRUCK WAS SHAKING AT EVERY STOP I MADE. CHECK ENGINE LIGHT IS STILL ON AND STABILITRAK ACTIVE LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166769January 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHEN DRIVING ON A CITY STREET AT ABOUT APPROXIMATELY 30MPH , ALL ELECTRICAL SYSTEMS SUDDENLY DIED AND VEHICLE SHUT DOWN. COASTED TO A STOP WITHOUT POWER BRAKES OR STEERING CONTROL, ALMOST CAUSING AN ACCIDENT. TURNED OFF AND ON IGNITION AND COMPUTER SYSTEM HAD ME "TURN ON AND OFF DRIVER WINDOW'. ALSO REFERENCE A FEW OTHER ELECTRICAL SYSTEMS ERRORS THAT CLEARED AFTER ONCE AGAIN STARTING VEHICLE. DURING THE RESULTING 20 MINUTE DRIVE HOME, ELECTRICAL SYSTEM SHOWED A FEW ERRORS, ONCE WHEN INITIATING A TURN SIGNAL AND HEADLIGHTS FLICKERED BUT CAR DID NOT SUDDENLY DIE. NEXT DAY IT IS NOW RUNNING OKAY SO FAR. RESEARCHING THIS SUDDEN ELECTRICAL AND TOTAL SYSTEM SHUTDOWN ONLINE I FOUND NUMEROUS ISSUES WITH 2014/2015 SILVERADO MODELS FROM OTHERS. DISCUSSED WITH LOCAL DEALERSHIP SERVICE DEPARTMENT AND FOUND THEY HAVE SEEN OTHER CUSTOMERS LOCALLY WITH THIS INTERMITTENT ISSUE AND HAVE BEEN UNABLE TO FIND OR FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166421January 11, 2019
UNKNOWN OR OTHER
ALWAYS HAD TRUCK GARAGED BUT NOW IN DRIVEWAY AND WHEN IT RAINS THE FLOOR FILLS WITH WATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166193January 10, 2019
SERVICE BRAKES
I WAS PARKING MY TRUCK IN A PARKING LOT SPACE, AND WHEN THE TRUCK WAS MOVING SLOW, I APPLIED THE BRAKES, AND HAD TO PUSH VERY HARD ON THE BRAKE PEDAL TO GET THE TRUCK TO STOP. I HAD A LOCAL DEALERSHIP RUN A DIAGNOSTIC ON THE TRUCK, AND IT CAME UP AS A FAULTY BRAKE VACUUM PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165094January 8, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL BECAME REALLY STIFF AND DID NOT FUNCTION. ALSO, THE BRAKE ASSIST FAILURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND LATER TAKEN TO CLASSIC CHEVROLET OF SUGAR LAND (13115 SOUTHWEST FREEWAY, SUGAR LAND, TX 77478). THE DEALER DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V578000 (SERVICE BRAKES, HYDRAULIC) AND THE REPAIRS HAD TO COVERED BY THE OWNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165235January 4, 2019
STEERING
ELECTRIC ASSIST NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164297December 31, 2018
UNKNOWN OR OTHER
FIRST AND FOREMOST, I'D LIKE TO SAY THAT I'VE BEEN COMPLETELY SATISFIED WITH MY VEHICLE UP UNTIL RECENTLY. A LITTLE OF THREE YEARS AGO, I DECIDED TO GIVE UP MY DODGE AND SWITCH OVER TO CHEVY. I LIKED WHAT THEY HAD TO OFFER IN THE 2015 SILVERADO. LONG STORY SHORT, A FEW MONTHS OUT OF WARRANTY, MY AC STOPPED BLOWING COLD AIR ALL OF A SUDDEN. I IMMEDIATELY TOOK THE TRUCK IN TO THE DEALER TO HAVE IT DIAGNOSED AND FOUND OUT THAT MY CONDENSER HAD A LEAK. I THOUGHT THAT THIS WAS ODD DUE TO THE FACT THAT I BARELY DRIVE THE TRUCK, LITERALLY. IT ONLY HAS ABOUT 28,600MILES ON IT IN ABOUT 40 MONTHS. WITH THAT SAID, I PROCEEDED TO DO A LITTLE RESEARCH. MY FINDINGS WERE THAT THIS HAS BEEN AN ALL TO COMMON ISSUE WITH THESE TRUCKS SINCE THE 2014 DESIGN. IS THERE ANYWAY TO GET SOMEONE WITHIN GM TO TAKE A CLOSER LOOK AT WHAT IS OBVIOUSLY SOME TYPE OF FLAW OR DEFECT IN EQUIPMENT DUE TO POOR CRAFTSMANSHIP? YOU MAY SAY THAT I SHOULD'VE PURCHASED AN EXTENDED WARRANTY AND ALL BUT I FEEL LIKE A COMPONENT SUCH AS A CONDENSER SHOULDN'T BE DEFECTIVE SO SOON EITHER, ESPECIALLY ON A LOW MILEAGE VEHICLE THAT'S BARELY OUT OF WARRANTY. EVEN IF GM ISN'T WILLING TO HELP ME, I'D BE HAPPY WITH THEM FIXING THE PROBLEM FOR FUTURE CONSUMERS SO THAT THEY DON'T BECOME A "VICTIM" LIKE I HAVE. IT SEEMS LIKE THIS HAS BEEN A BIG PROBLEM WITH THESE TRUCKS AND SOME OTHERS BUT I WAS NEVER NOTIFIED OF ANY RECALLS OR ANYTHING. WHILE SEARCHING ONLINE, I FOUND A "SPECIAL COVERAGE/PROGRAM" NUMBER (17336). IT WAS ALSO ALONG WITH NHTSA ID 10135138.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163995December 29, 2018
ELECTRICAL SYSTEM
I WAS ON A CITY ROAD DRIVING AT 45 MPH ABOUT 5 MINUTES AFTER I USED THE FACTORY REMOTE START. SMOKE STARTED POURING FROM BEHIND THE REAR SEAT AND THEN ONE OF THE BACK WINDOWS SHATTERED. THIS IS A WIDELY REPORTED ISSUE AND THERE SHOULD BE A RECALL FOR IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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