Chevrolet Silverado Complaints (2019)
1,196 consumer complaints on file.
- #11377104November 30, 2020UNKNOWN OR OTHER
CAMERA IS REALLY FUZZY NOT CLEAR AND HORIZONTAL LINES RUN THROUGH IT IT MAKES IT VERY HARD TO SEE AT NIGHT WHEN YOU ARE BACKING UP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11376256November 25, 2020ENGINE
WHILE DRIVING TO WORK AT 75MPH MY OIL PRESSURE WENT TO 0 ON THE GAUGE AND THE INSTRUMENTATION PANEL LIT UP SAYING 'NO OIL PRESSURE TURN OFF VEHICLE' I PULLED OVER IN A TIMELY MANNER. I EXITED THE TRUCK TO FIND OIL LEAKING FROM MULTIPLE AREAS UNDER THE TRUCK. I HAD MY TRUCK TOWED TO TERRY MARXEN DEALERSHIP IN FLAGSTAFF AZ AND THE ADVISOR TOLD ME IT WAS A OIL COOLER LINE THAT HAD FAILED. CURRENTLY THERE IS AN OPEN RECALL #N192220080 FOR THIS IN CANADA AND THE STATE OF ALASKA ONLY BUT IT SEEMS OTHER VEHICLES ARE BEING AFFECTED HERE IN THE LOWER 48. THIS SEEMS TO BE A SAFETY ISSUE AS THE ENGINE CAN STALL OR LOCK UP AT VARIOUS SPEEDS CAUSING UNCERTAINTIES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11375247November 18, 2020POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AFTER THE VEHICLE HAD BEEN PARKED FOR AN EXTENDED PERIOD, THE TRANSMISSION SLIPPED. THE CONTACT STATED THAT AFTER DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION FAILED TO RESPOND. THE CONTACT STATED THAT AFTER RELEASING THE ACCELERATOR PEDAL AND WAITING FOR SEVERAL SECONDS THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO SERPENTINI CHEVROLET OF WEST LAKE (25100 DETROIT RD, WESTLAKE, OH 44145, (440) 740-3208) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT SOUGHT A SECOND OPINION FROM ANOTHER DEALER AND WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11374988November 17, 2020ENGINE, UNKNOWN OR OTHER
THE TRUCK WAS ISSUED A RECALL FOR THE ENGINE BLOCKER HEATER WHICH WAS PERFORMED. SINCE THAT RECALL WAS PERFORMED I KEEP GETTING LOW COOLANT WARNINGS ON THE DASH IN ERROR. THE VEHICLES WAS TAKEN BACK TO DEALER AND EVERYTHING WAS CHECKED. THEY REFILLED THE SYSTEM JUST INCASE THERE WAS AN AIR POCKET BUT THEY WARNED ME ABOUT 4 OUT OF 10 PEOPLE THAT HAVE THE RECALL PERFORMED CONTINUALLY GET A LOW COOLANT LIGHT. THE TRUCK WAS FINE FOR 2 MONTHS AND NOW I'M BACK TO HAVING THE LOW COOLANT LIGHT ON. THE COOLANT LEVEL LOOKS FINE. I CALLED THE DEALER AND THEY SAID GM KNOWS ABOUT IT BUT NO FIX IS AVAILABLE BECAUSE THROWING PARTS AT IT LIKE A NEW RESERVOIR TANK AND COOLANT SENSOR DOESN'T SEEM TO FIX THE ISSUE. WE'RE BEING TOLD TO SIMPLY IGNORE THE WARNING DISPLAYED ON THE DASH FOR NOW. TO ME IT IS TOTALLY UNACCEPTABLE THAT THE "FIX" FOR THE ENGINE CLOCK HEATER RECALL HAS NOW CREATED A SECONDARY ISSUE THAT HAS NOT BEEN ADDRESSED. SINCE YOU HAVE THE DATABASE OF VINS THAT WERE PART OF THE ENGINE BLOCK HEATER RECALL I ASK THAT YOU REACH OUT TO THOSE PEOPLE THAT HAVE HAD THE FIX PERFORMED AND FIND OUT HOW MANY ARE NOW HAVING A LOW COOLANT ISSUE AS A RESULT OF THAT REPAIR BEING MADE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11374551November 13, 2020SERVICE BRAKES
BRAKE INTERMITTENTLY PRESSES TO FLOOR WHEN APPLIED UNABLE TO STOP. HAPPENS ON MULTIPLE OCCASIONS. MUST BOTTOM OUT BRAKE PEDAL TO FLOORBOARD FOR BRAKES TO EVEN START TO APPLY AND NEVER FULLY APPLY TO STOP VEHICLE. INCREASES STOPPING DISTANCE 10 FOLD! NO LIGHTS COME ON AND ALL EQUIPMENT LOOKS TO BE IN WORKING ORDER AND NO DAMAGE. THE TRUCK IS RELATIVELY NEW
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11374346November 12, 2020ENGINE
2ND TIME WATER LINE BREAKS SAME AS THE ONE INSTALLED 1 MONTH PRIOR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11374393November 12, 2020ENGINE
AFTER NOTICING OIL LEAKING FROM MY VEHICLE, WHEN PARKED, I RESEARCHED ON THE INTERNET FOR POTENTIAL PROBLEMS. I INSPECTED THE UNDERSIDE OF THE TRUCK. OIL WAS COVERING THE SKID PLATE, ALL THE WAY TO THE BACK OF THE TRANSMISSION PAN. WHEN I PLACED THE TRUCK ON RAMPS THE OIL THAT HAD POOLED ON THE SKID PLATE RAN OUT. THESE TRUCKS HAVE A KNOWN ISSUE OF LEAKING OR RUPTURING OIL COOLER LINES. GENERAL MOTORS HAS CHOSEN TO IGNORE THE PROBLEM. THE NHTSA HAS ISSUED A RECALL FOR VEHICLES ONLY IN ALASKA AND CANADA, WHEN THE PROBLEM OCCURS EVERYWHERE. HERE IS THE RECALL ID: N192220080 ENGINE OIL COOLER LINES DETACHING FROM CRIMP ' CANADA AND STATE OF ALASKA ONLY COPYRIGHT 2019 GENERAL MOTORS. ALL RIGHTS RESERVED. PAGE 1 OF 3 RELEASE DATE: DECEMBER 2019 REVISION: 00 HERE ARE THE IDS OF COMPLAINTS THAT MATCH THE DESCRIPTION OF THE PROBLEM ON THE NHTSA WEBSITE: NHTSA ID NUMBER: 11343141 NHTSA ID NUMBER: 11298622 NHTSA ID NUMBER: 11297163 ALSO, A SIMPLE INTERNET SEARCH REVEALED DOZENS OF CASES. I TO DETERMINE THE PROBLEM WITHOUT EVER REMOVING THE SKID PLATE OR LOOKING UNDER THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11372974November 4, 2020STEERING
STEERING WHEEL BECAME STUCK IN A LEFT TURN AROUND 70MPH, CAUSING THE TRUCK TO GO FROM THE RIGHT LANE, ACROSS THE LEFT LAND AND INTO THE MEDIAN. THE DEALER IS CURRENTLY INVESTIGATING THE ISSUE. I WAS GIVEN A VEHICLE THAT HAS LANE KEEPING ASSISTANCE AND NOTICED THE STEERING WHEEL FUNCTION WITH THAT FEATURE IS SIMILAR TO WHAT I FELT IN MY TRUCK, EXCEPT, MY TRUCK DOES NOT HAVE THAT FEATURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11365424October 20, 2020UNKNOWN OR OTHER
VEHICLE IS USED TO TOW A FIFTH WHEEL RV. THE EXHAUST HEAT FROM THE TRUCK HAS MELTED /DEFORMED FIBERGLASS AND PLASTIC ON THE FIFTH WHEEL DIRECTLY BEHIND THE EXHAUST OUTLET. THE TRUCK IS COMPLETELY STOCK WITHOUT ANY AFTER MARKET ADDITIONS. THE TRUCK HAS LESS THEN 10 K MILES, AND THE DAMAGE OCCURRED AROUND 8500 MILES. I AM CONCERNED ABOUT THE TRUCK CAUSING A FIRE ON THE RV. I HAVE CONTACTED THE MANUFACTURER BUT THEY HAVE NOT OFFERED ANY RESOLUTION TO THE PROBLEM. I CANNOT SPECIFY WHETHER THE DAMAGE OCCURRED WHEN STANDING OR DRIVING AS IT WAS DISCOVERED AFTER A LONG TRIP. ## VIN PASSED ## CHEVROLET SILVERADO 3500 2019 6.6 DURAMAX DIESEL ##
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11365281October 19, 2020ELECTRONIC STABILITY CONTROL (ESC)
I KEEP GETTING A BRAKE SYSTEM FAILURE 43MPH TOP SPEED MESSAGE I HAVE TAKEN MY TRUCK IN MULTIPLE TIMES TO GET FIXED AND WE CAN'T FIND THE ROOT OF THE PROBLEM. THIS ERROR MESSAGE HAPPENS ONCE YOU START THE VEHICLE AND THE BRAKES DON'T WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11365085October 19, 2020POWER TRAIN
FROM A COMPLETE STOP OR CHANGING FROM REVERSE TO DRIVE, THE TRUCK HESITATES THEN JERKS INTO DRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11365180October 19, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I HAVE HAD TRUCK NOW IN 5 TIMES FOR EACH AND PARKING BRAKE ERRORS AND STILL NOT FIXED . THIS IS A HIGH SAFETY CONCERN FOR MY WIFE AND ME AND ANYONE ELSE WHO RIDES OR DRIVES ON ROADS WITH US !!! THIS TRUCK NEEDS THE LEMON LAW ENACTED ESPECIALLY ON MY TRUCK IF NO ONE ELSE WANTS IT !! NEED OUT OF THIS CONTRACT AND GET A SAFER VEHICLE TO GET AROUND IN , AM A DISABLED VET AND DON'T NEED MORE PROBLEMS IN MY LIFE OR POSSIBLY OF KILLING US OR ANYONE ELSE BECAUSE OF THIS VEHICLE!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11364567October 15, 2020ELECTRICAL SYSTEM, POWER TRAIN
FROM COLD START AND SLOWING DOWN TRUCK SHIFTS ERRATICALLY. SOMETIMES SO VIOLENT WHEN I TRY TO ACCELERATE FROM A STOP THE RPMS RISE..TRUCK DOESN'T MOVE RIGHT AWAY..THEN ITS LIKE SOMETHING ENGAGES AND IT GOES..MAKING HARD CLUNKING NOISE..TODAY MY BACK TIRES ACTUALLY PEELED OUT AND THE REAR END WAS HOPPING WHEN IT ENGAGED.THE ISSUE IS ONLY WHEN TAKING OFF..ESPECIALLY WHEN FIRST STARTED UP..YES I LET IT IDLE DOWN 1ST..AND WHEN STOPPING IT IS A SHUDDERING/JERKING STOP..SOMETIMES IT FEELS LIKE IVE BEEN HIT.WHEN THESE EVENTS TAKE PLACE I HAVE NO CONTROL OF TRUCK AS IT IS LURCHING FORWARD IN FAST JERKY MANNER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11364277October 14, 2020POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, SHOOK AND LOSS MOTIVE POWER. THE VEHICLE WAS TAKEN TO GATOR CHEVROLET (208 HATLEY ST W, JASPER, FL 32052) AND WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED AND REMAINED AT THE DEALER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE SAME DEALER ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO PROVIDE A SOLUTION FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,900.*BF*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11364384October 14, 2020SERVICE BRAKES, POWER TRAIN
WHEN DECELERATING AND BRAKING NEAR A COMPLETE STOP (TRAVELING IN 5-40 MPH TRAFFIC W/ LIGHTS) THE TRANSMISSION IMMEDIATELY DOWNSHIFTS HARD (2 TO 1) AND JERKS THE CAR FORWARD GETTING POTENTIALLY CLOSE TO OTHER VEHICLES ON THE ROAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361991September 30, 2020UNKNOWN OR OTHER
WHEN I HIT THE BRAKES WHILE MOVING IN REVERSE, MY BACKUP CAMERA GLITCHES OR GIVES AN ERROR TO SERVICE. THIS COULD PREVENT ME FROM SEEING SOMETHING BEHIND ME WHILE BACKING UP. THIS HAS BEEN A PROBLEM SINCE PURCHASING. CHEVY DEALER LOOKED AT IT BUT WAS UNABLE TO FIX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360031September 20, 2020ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
HAD MY TRUCK PARKED FOR 5 HOURS AT MY GRANDPARENTS WENT TO LEAVE AND HAD NO POWER STEERING AND THE SERVICE POWER STEERING MESSAGE CAME ON THE DASH WHEN I STARTED IT IN THE DRIVEWAY. I CHECKED THE POWER STEERING FLUID AND IT WAS FULL. SO I TURNED THE TRUCK OFF AND LET IT SIT FOR A FEW MINUTES AND STARTED IT BACK UP AGAIN AND POWER STEERING WAS STILL OUT. I TURNED THE TRUCK OFF AGAIN AND LET IT SIT FOR A FEW MINUTES STARTED IT BACK UP AND THE POWER STEERING WAS STILL OUT BUT I WAS ABLE TO STEER EASIER THAN BEFORE SO I DROVE HOME. ALSO AT THE SAME TIME THE SERVICE ESC MESSAGE CAME ON ALONG WITH THE LIGHT ON THE DASH. THE SECOND TIME RESTARTING THE TRUCK THE SERVICE ESC MESSAGE AND LIGHT WENT AWAY. THE RECALL THAT WAS TO FIX THIS ISSUE HAD ALREADY BEEN COMPLETED ON MY TRUCK. I HAVE BEEN HAVING TRANSMISSION ISSUES AS WELL WHERE THE TRUCK WILL JERK INTO SECOND GEAR AND WHEN SLOWING DOWN FROM 2ND TO FIRST IT WILL JERK AGAIN. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO BULLETINS ON THIS AND NOTHING THEY CAN DO. I ASKED THE SERVICE GUY THEN WHY DOES THE TRANSMISSION SHIFT ROUGH IF THERE IS NOTHING WRONG? I QUOTE "THE NEW TRANSMISSIONS IN THESE TRUCKS ARE SUPPOSED TO SHIFT THAT WAY".
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11355483September 16, 2020ELECTRONIC STABILITY CONTROL (ESC)
MY 2019 SILVERADO IS LESS THAN A YEAR OLD AND HAS 8,000 MILES. I WAS BACKING INTO MY DRIVEWAY WHEN IT JUST SHUT OFF. EVERYTHING ON THE DASH WAS VISIBLE AS IF THE ENGINE WAS STILL RUNNING. I TRIED TO START THE TRUCK AGAIN AND IT WOULD SOUND LIKE IT WAS TRYING TO START BUT THE ENGINE WOULD NEVER START. THE SERVICE ESC CAN ON AND LOW POWER TO THE ENGINE. MY TRUCK SAT HALFWAY IN THE START WHILE WAITING FOR A TOW TRUCK TO COME GET THE TRUCK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11354863September 14, 2020ENGINE
WHEN SHIFTING FROM DRIVE TO REVERSE THE TRANSMISSION MAKES A GRINDING/SLIPPING NOISE. AT SPEEDS OVER 30 MPH SAME GRINDING/SLIPPING NOISE OCCURS SELDOM. DEALER SAYS IT'S NORMAL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11354561September 12, 2020SERVICE BRAKES
STARTED TRUCK AND IMMEDIATELY TRACTION CONTROL, MALFUNCTION INDICATOR LAMP, AND BRAKE LIGHT APPEARED ON DASH. MESSAGES ALSO APPEARED SAYING THE VEHICLE WILL NOT EXCEED 43 MPH, AND THAT THE BRAKE SYSTEM HAD FAILED. AVOIDED EXPRESSWAY GOING HOME, AND WAS NOT ABLE TO EXCEED 43 MPH. NEXT DAY CHEVROLET ROADSIDE ASSISTANCE TOWED TRUCK TO RIVERSIDE CHEVROLET, WETUMPKA, AL. SERVICE REP SAID MASTER CYLINDER "CAME APART" AND NOTHING LIKE THIS WAS SEEN BEFORE (THEY SELL AND SERVICE A LOT OF TRUCKS). MASTER CYLINDER REPLACED. DROVE TRUCK HOME ABOUT 25 MILES AND BRAKES WORKED FINE. WILL UPDATE IF PROBLEM HAPPENS AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0