Chevrolet Silverado Complaints (2015)

1,418 consumer complaints on file.

#11181257February 19, 2019
SERVICE BRAKES
WHEN COMING TO A STOP IN TRAFFIC THE BRAKES FAILED TO STOP MY TRUCK. I WAS GOING STRAIGHT AT A VERY LOW SPEED. THE PEDAL FELT LIKE I WAS PUSHING ON A BRICK. I DID GET MY TRUCK STOPPED AND GOT IT OFF THE ROAD. I CALLED MY DEALER WHO SAID THEY HAD NOT HEARD OF THIS PROBLEM BUT THOUGHT IT SOUNDED LIKE A BRAKE BOOSTER FAILURE. I CALLED GM CUSTOMER SERVICE WHO STARTED A CASE # 9-5055710889, THEY TOLD ME THAT THE TRUCK WAS OUT OF WARRENTY. UPON FURTHER READING I DISCOVERED THE TSB FOR MY TRUCK TO REPLACE THE BRAKE BOOSTER, MASTER CYLINDER, LINE , AND VACUM PUMP. THE TRUCK IS BEING REPAIRED NOW. MY TRUCK HAS 41,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180938February 18, 2019
UNKNOWN OR OTHER
WHILE DRIVING AND TRAFFIC MY BRAKE PEDAL GETS SO HARD CANNOT STOP TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180536February 16, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
I WAS DRIVING MY 2015 SILVERADO 1500 WHEN MY DAUGHTER IN THE BACKSEAT NOTICED THAT'S SOMETHING SMELL LIKE IT WAS BURNING, SHE TOLD ME AND WITHIN 10 SECONDS I COULD SMELL THE SAME THING AND IT SMELLED LIKE ELECTRICAL WAS BURNING. I COULD SEE SMOKE COMING FROM BEHIND HER HEADREST SO I PULLED OFF THE ROAD IMMEDIATELY AND GOT HER OUT OF THE BACK SEAT AND COULD SEE IT WAS COMING FROM EITHER THE SLIDE WINDOW OR THE DEFROSTER SO I JUMPED IN THE FRONT SEAT AND SEEN THE REAR DEFROSTER WAS ON AND SHUT THAT OFF AND ALMOST IMMEDIATELY FOLLOWING ME SHUTTING THAT OFF IT SOUNDED LIKE A GUNSHOT WENT OFF IN MY BACK SEAT AND THE REAR DRIVER SIDE WINDOW EXPLODED THE ONLY THING HOLDING IT TOGETHER WAS THE FACTORY WINDOW TINT. THERE IS ALL KIND OF GLASS SHARDS IN THE BACKSEAT FROM WHEN IT SHATTERED. I HAD TO HAVE MY WIFE PICK UP MY DAUGHTER BECAUSE SHE IS TOO YOUNG TO SIT IN THE FRONT SEAT. SO I HAVE TO PUT TAPE OVER THE WINDOW TO HOLD IT TOGETHER UNTIL THE DEALERSHIP CONTACTS ME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180217February 15, 2019
SERVICE BRAKES
MY TRUCK BRAKES NORMALLY EXCEPT WHEN I STOPPED, THEN AT LOW SPEED THE TRUCK FAILS TO STOP. I'VE ALMOST GOTTEN INTO MULTIPLE ACCIDENTS (HITTING WALLS, POLES, A BUS) AND ITS EVEN WORSE GOING DOWNHILL. IT TAKES BOTH FEET AND ALL MY WEIGHT TO GET THE TRUCK TO STOP. EVENTUALLY SOMEONE IS GOING TO GET INTO A BAD ACCIDENT BECAUSE OF THIS ISSUE. HAPPENS WHEN GOING FORWARD AND REVERSE. I'VE READ SEVERAL ARTICLES ABOUT IT ON THE INTERNET AND I'VE TALKED WITH GM TECHS AND IT'S A BAD PROBLEM WITH THE VACUUM PUMP. PLEASE HELP!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180099February 14, 2019
ENGINE
HELLO JUST WANTED SHARE THIS ABOUT MY 2015 CHEVROLET SILVERADO MY STARTED MAKING A STRANGE KNOCK SOUND SQEALING NOISE ON ENGINE SO TOOK IT TO CHEVROLET DEALER TO HAVE IT CKECKED OUT THEY CALLED ME AND TOLD THAT IT HAD EXHAUST MANIFOLD BOLTS BROKE OFF IN ENGINE BLOCK IT WILL COST $4000 DOLLARS TO REPAIR I FEEL THAT IS A GM MANUFACTURE ISSUE EVEN MY EXTENDED WARRANTY WILL NOT COVER THIS PROBLEM I FEEL THAT SHOULDN'T PAY SOMEONE NEEDS TO INVESTIGATE WHY THESE BOLTS BROKE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179792February 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKADA RECALL. WHILE TRAVELING APPROX 70 MPH APPLING BRAKES OR TURN SIGNAL INFORMATION SCREEN MOMENTARILY FLASHES BLANK, ENINE HESITATES AND SEAT BELT WARNING SOUNDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176457February 12, 2019
SERVICE BRAKES, STEERING
WHEN SLOWING DOWN TO PARK, I LOST BRAKING AND COULD NOT STOP THE TRUCK. I HAD TO PUT THE TRUCK IN PARK TO STOP THE MOMENTUM. THIS HAPPENED GOING IN REVERSE. WHEN TAKEN TO DEALER I WAS CHARGED $470.96 FOR PARTS AND LABOR AT N THE VACUUM PUMP WHICH PROVIDES POWER FOR BRAKING AND STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176312February 11, 2019
SERVICE BRAKES
VACUUM PUMP ON 2015 CHEVROLET SILVERADO 1500 WENT OUT WHILE DRIVING ON HIGHWAY ON JULY 8, 2018. APPLIED BRAKES AND THEY WERE HARD AND WOULD NOT DEPRESS. THEY EVENTUALLY STARTED TO WORK SO I WAS ABLE TO STOP. THIS OCCURRED OFF AND ON FOR OVER TWO WEEKS, USUALLY AT SLOWER SPEEDS, UNTIL I WAS ABLE TO GET THEM FIXED ON JULY 24, 2018. SEE REPAIR ORDER. I WANTED TO FILE THIS BECAUSE I SAW THE NHTSA WAS INVESTIGATING FAULTY BRAKE VACUUM PUMPS AND MINE WAS NOT REPAIRED AT A CHEVROLET DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176400February 11, 2019
SERVICE BRAKES
WHILE AT LOW SPEEDS MOSTLY BACKING MY VEHICLE LOSES BRAKING. THE PEDAL GOES TO THE FLOOR HOWEVER THE VEHICLE CONTINUES TO ROLL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175964February 9, 2019
SERVICE BRAKES
MY TRUCK WOULD BRAKE NORMALLY EXCEPT WHEN I STOPPED, THEN AT LOW SPEED THE TRUCK WOULD FAIL TO STOP. I ALMOST GOT INTO MULTIPLE ACCIDENTS (HITTING WALLS, POLES, A BUS) AND WAS EVEN WORSE GOING DOWNHILL. IT TOOK BOTH FEET AND ALL MY WEIGHT TO GET THE TRUCK TO STOP. MY DEALER SAID THE VACUUM PUMP WAS AT 11PSI WHEN IT SHOULD HAVE BEEN 27. EVENTUALLY SOMEONE IS GOING TO GET INTO A BAD ACCIDENT BECAUSE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175713February 8, 2019
EXTERIOR LIGHTING
I NOTICED A WATER LEAK IN THE HEAD LINER BY THE REAR PASSENGER SEAT. I HAD IT INSPECTED AND I WAS TOLD THAT THERE HAVE BEEN REPORTS OF WATER LEAKS COMING THROUGH THE THIRD BRAKE LIGHT ABOVE THE BACK WINDOW. WE TRIED FIXING IT USING A NEW GASKET, SILICONE, AND EVEN A NEW LIGHT WITH NEW SEALS AND NOTHING HAS FIXED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174746February 6, 2019
SERVICE BRAKES
VACUUM PUMP. MY VACUUM PUMP WENT OUT AS I WAS DRIVING HOME ON THE HIGHWAY. EVERY FEW PRESSES OF THE BRAKE PEDAL IT WOULD GO ALL THE WAY TO THE FLOOR AND IT TOOK MUCH LONGER TO STOP. IT WAS SCARY AND I AM VERY THANKFUL I DIDN'T GET IN A WRECK. I GOT IT FIXED AT MY CHEVROLET DEALER. THE COST FOR REPAIR WAS $600. WORST PART IS MY VEHICLE, A 2015, ONY HAD 27,000 MILES ON IT. STILL FEELS NEW AND THE BRAKES FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174549February 5, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THEY USED THE REMOTE STARTER TO START THE VEHICLE FROM INSIDE THE HOUSE. AFTER A FEW MINUTES, THE CONTACT NOTICED A LITTLE SMOKE COMING FROM THE REAR SLIDING GLASS WINDOW. THE CONTACT WALKED OUT TO THE VEHICLE TO INVESTIGATE THE ORIGIN OF THE SMOKE AND NOTICED THAT THE GLASS FROM THE REAR WINDOW WAS GLOWING A CHERRY RED COLOR. THE CONTACT IMMEDIATELY TURNED OFF THE ENGINE AND EXITED THE VEHICLE RIGHT BEFORE THE REAR WINDOW GLASS SHATTERED. THE DEALER (ELM CHEVROLET, 301 E CHURCH ST, ELMIRA, NY 14901) STATED THAT THE VEHICLE WAS NOT COVERED BY A WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE WAS DUE TO WIRING SHORT CIRCUIT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 40,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11173760February 3, 2019
SERVICE BRAKES
ON SEVERAL OCCASIONS WHILE BACKING DOWN A SLOPED DRIVEWAY WHILE DEPRESSING THE BRAKE, THE PEDAL HAS BECOME HARD TO PUSH AND BRAKING WAS ALMOST IMPOSSIBLE. THIS SAME PROBLEM HAS OCCURRED WHILE BACKING A TRAILER, IT TAKES A GREATER APPLIED FORCE TO DEPRESS THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173487February 1, 2019
VISIBILITY/WIPER
AS I WAS DRIVING ON THE STREET IN THE EARLY MORNING THERE WAS A BURNING SMELL INSIDE THE CAB OF MY 2015 CHEVROLET SILVERADO HIGH COUNTRY. SHORTLY AFTER I SMELLED SOMETHING BURNING MY DRIVER-SIDE SLIDING BACK WINDOW SHATTERED WITH A LOUD EXPLOSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173624February 1, 2019
SERVICE BRAKES
I HAD A BRAKE DEFECTIVE VACUUM PUMP ON MY ON 2015 CHEVROLET SILVERADO 1500. I HAD THE VACUUM PUMP CHANGED ON 1/30/2019. MY BRAKES WERE LOSING PRESSURE WHEN I WAS DRIVING SLOWLY. MY BRAKES WOULD LOSE PRESSURE PRIMARILY WHILE I WAS BACKING UP. I HAVE NARROWLY MISSED HAVING SEVERAL ACCIDENTS (WITH OTHER VEHICLES AND PROPERTY) DUE TO THE PROBLEM. ON ONE INSTANCE, I LOST BRAKE PRESSURE GOING DOWN A HILL. BRAKING DISTANCE WAS INCREASED, AND SO WERE MY EFFORTS TO HALT MY TRUCK. I ALSO NOTICED MY BRAKES LOSING PRESSURE AFTER MY TRUCK GIVING ME SEVERAL ALERTS (WHILE DRIVING AND PARKED) ABOUT SERVICING THE TRAILER BRAKE SYSTEM. I AM NOT SURE IF THAT HAS ANY BEARING ON THE VACUUM PUMP. I WILL ALSO BE REPLACING THE TRAILER BRAKE SWITCH ON MY TRUCK. I HOPE THIS FIXES EVERYTHING AND I WILL NOT HAVE THAT PROBLEM AGAIN. I DID SOME RESEARCH ON THE INTERNET AND IT SOUNDS LIKE THIS IS A COMMON PROBLEM. THIS HAS BEEN A PARTICULAR PROBLEM WITH MY TRUCK SINCE ABOUT AUGUST OR SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173344January 31, 2019
STRUCTURE:BODY
MY PAINT IT FLAKING/PEELING AROUND MY WHEEL WELLS AND THE DEALER SAYS THEY CANT FIX IT. THE PAINT JUST KEEPS PEELING AND PEELING I HAVE THREE SPOTS AND THEY KEEP GETTING BIGGER TO THE POINT THEY ARE RUSTING. THE PROBLEM IS THE PAINT ISN'T STICKING TO THE METAL/PRIMER VERY CHEAP PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172985January 29, 2019
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
AS MY WIFE CAME TO A COMPLETE STOP AT A STOPLIGHT AND AS THE LIGHT TURNED GREEN, SHE PRESSED THE GAS PEDAL AND THE TRUCK WOULD NOT ACCERLATE. SHE PRESSED THE GAS PEDAL DOWN TO THE FLOOR BOARD AND STILL WOULD NOT ACCERLATE. SO DUE TO THIS THE TRUCK SLOWLY ROLLED FOWARD. SHE SLAMMED ON THE BRAKES AND THE BRAKES WOULD NOT MOVE. LIKE IF THEY BECAME LOCKED AND WOULDN'T MOVE AN INCH. AT THIS POINT SHE IS TRYING TO GET OFF THE ROAD TO THE SHOULDER, TO AVOID ONCOMING TRAFFIC. THEN SHE FINDS THAT THE STEERING WHEEL IS ALSO LOCKED AND CAN NOT BE TURNED. IT'S TAKING HER MAXIMUM EFFORT TO STOP THE TRUCK FROM ROLLING FORWARD AND TO VEER OFF THE ROAD TO AVOID OTHER VEHICLES. SHE IS FINALLY ABLE TO STOP THE VEHICLE AFTER ABOUT 100 YARDS OF EFFORT AND WAITS ABOUT 10 MINUTES, BEFORE THE BRAKES AND STEERING WHEEL WOULD FREE UP. NO ERROR MESSAGE WAS PRESENT THE ENTIRE TIME THESE FUNCTIONS WERE DISABLED AND AFTER THEY FREED UP, IT WAS LIKE IF NOTHING EVER HAPPENED. NO CHECK ENGINE LIGHT HAS EVER BEEN ON THIS VEHICLE. STRONG BELIEF THIS IS A MANUFACTURING DEFECT AND SHOULD HAVE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172486January 28, 2019
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING), THE VEHICLE STALLED AND THE INSTRUMENT PANEL LIGHTING FLICKERED. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, IT STALLED AGAIN. THE VEHICLE WAS ABLE TO OPERATE NORMALLY AFTER BEING RESTARTED. THE VEHICLE WAS TAKEN TO THE ORIGINAL RON CARTER CHEVROLET (3206 FM 528 ROAD, CHEVROLET BUILDING, ALVIN, TX 77511,(281) 819-6007), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172491January 28, 2019
SEATS
THE DRIVERS SEAT MAKES A LATERAL MOVEMENT AND/OR CLICKING NOISE. THE SEAT IS NOT STABLE AND CAN CAUSE A LOSS OF CONTROL OF THE VEHICLE BECAUSE OF THE SEAT MOVEMENT WHEN DRIVING. GM IS COMPLETELY AWARE OF THE PROBLEM. THE PROBLEM EXISTS ON 2014, 2015, 2016 SILVERADO'S AND ON OTHER GM VEHICLES. GM WILL REPAIR THE PROBLEM IF THE OWNER NOTICES IT DURING THE 36 MONTH/36000 MILES BUT IS REFUSING TO REPAIR IT AFTER THAT. GM HAS SUPPOSEDLY CORRECTED THE PROBLEM IN 2017 AND NEWER VEHICLES. SERVICE BULLETIN #18-NA-377 DATED DEC 17, 2018 DOCUMENT ID # 5185379 APPLIES. THIS MOVEMENT AND NOISE OCCURS WHILE DRIVING ESPECIALLY WHILE TURNING AND IS COMPLETELY DISTRACTING. THIS DEFECT IN THE FRONT SEAT MECHANISM ALLOWS FOR SAFETY CONCERNS THAT THE SEAT CAN BECOME DISLODGED ESPECIALLY DURING AN ACCIDENT. GM HAS REFUSED TO REPAIR AND CORRECT THIS DEFECT THAT THEY HAVE KNOWN ABOUT FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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