Chevrolet Silverado Complaints (2004)
1,846 consumer complaints on file.
- #10317683March 8, 2010EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2004 CHEVROLET 1500 TRUCK 4WD. THE CONTACT STATED THE HEADLIGHTS FAILED TO OPERATE ON THE VEHICLE. HE TOOK HIS VEHICLE TO THE DEALER AND THEY DID SOMETHING TO FIX THE MODULE AT A COST OF 450.OO DOLLARS. THE CONTACT STATED THAT THE REPAIR FIXED THE PROBLEM FOR A WHILE BUT NOW THE FAILURE IS OCCURRING AGAIN. THE FAILURE MILEAGE 65,000 MILES AND THE CURRENT MILEAGE IS 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10317802March 8, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH AND THE SPEEDOMETER INDICATED THE MILEAGE AS 0 MPH. THE FAILURE HAS OCCURRED MULTIPLE TIMES. THE AUTHORIZED DEALER WAS INFORMED TWICE BECAUSE THE VEHICLE WAS RECALLED. THEY STATED THAT IF THE VEHICLE WAS NOT BROKEN THEY WEREN'T REPAIRING IT. ONE YEAR LATER HE TOOK IT BACK TO THE DEALER BECAUSE HE STARTED EXPERIENCING THE FAILURE WITH THE SPEEDOMETER AND STATED THAT THEY COULD NOT REPAIR THE FAILURE BECAUSE HE WAS OVER THE MILE RESTRICTION ON THE WARRANTY. THE MANUFACTURER STATED THAT THE CONTACT WOULD INDEED HAVE TO REPAIR HIS VEHICLE AT HIS OWN EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85000 AND THE CURRENT MILEAGE WAS 110000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10317119March 5, 2010STEERING
STARTED HEARING CLUNKING NOISE COMING FROM STEERING COLUMN JUST ABOUT TIME RAN OUT OF WARRANTY 36K MILES DEALERSHIPS SAID IT WAS NORMAL,DIDN'T DRIVE TRUCK OFTEN IS 2004 SILVERADO BUT SINCE IT HAS INCREASED CAN FEEL IN STEERING WHEEL,CHECKED ONLINE FOR ANY RECALLS(NONE) FOR THIS PROBLEM WITH TRUCK BUT LOTS OF COMPLAINTS ABOUT THE SAME,DEALERS DO A QUICK FIX PACK WITH GREASE AND SEND YOU ON,DOESN'T FIX PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10316910March 4, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 2004 CHEVY SILVERADO 2500HD STARTED ACTING ERRATICALLY AT 56,000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10316922March 4, 2010UNKNOWN OR OTHER, ELECTRICAL SYSTEM
GM PICK UP TRUCKS HAVE WHAT IN MY OPINION IS A SAFETY ISSUE WITH INSTRUMENT CLUSTERS FAILING. ONE CAN BE CRUISING ALONG AND ALL OF A SUDDEN THE SPEEDOMETER GOES CRAZY. MINE REGISTERS 120 MPH AT ALL TIMES. IT PUTS ONE IN UNKNOWN TERRITORY WHEN IN HEAVY TRAFFIC NOT TO MENTION NOT KNOWING WHEN ONE IS SPEEDING. FURTHER ONE DOES NOT HOW MUCH FUEL THEY HAVE OR IF THEIR VEHICLE IS OVERHEATING. GM SENT LETTERS TO OWNERS OF THESE VEHICLES INDICATING THAT THEY WOULD REPLACE THE CLUSTER IF IT WENT BAD BEFORE 72000 MILES.THEY KNOW THAT ANY OR ALL OF THE CLUSTERS ARE PRONE TO FAILURE AND GM SHOULD BE REQUIRED TO ISSUE A RECALL AND CORRECT THIS PROBLEM AT NO COST TO THE OWNER.THE LOCAL GM DEALER TELLS ME THAT IT IS ABOUT A $300. FIX.GM SHOULD NOT BE ALLOWED TO GET AWAY WITH SELLING VEHICLES WITH SUCH POTENTIAL SAFETY ISSUES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10315530March 2, 2010STEERING
LOSS OF POWER STEERING (IN ONE DIRECTION ONLY) AT LOW SPEEDS. AFFECTS ABILITY TO PARK VEHICLE IN TIGHT SPOTS AND TO MAKE SLOW TURNS. HAVE MANAGED TO AVOID A ACCIDENT. THIS HAS BEEN AN ISSUE FOR OVER A YEAR AND OVER THE LAST 15,000 MILES. THREE DIFFERENT MECHANICS GAVE VARIOUS POSSIBLE REASONS BUT NO ONE, INCLUDING THE GM SERVICE LINE, COULD GIVE A DEFINITE CURE. WAS TOLD "COULD TRY" POWER STEERING PUMP, STEERING BOX, ETC. ALL WERE COSTLY SOLUTIONS WITH NO GUARANTEE OF CURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10315608March 2, 2010STEERING
I HAVE A 2004 CHEVROLET SILVERADO WITH STEERING NOISE PROBLEM. FROM READING MANY FORUMS AND ADVICE FROM MANY MECHANICS THEY SAY THIS IS A HUGE ISSUE WITH CHEVY TRUCKS BUT THEY WONT PROVIDE A FIX. WHEN DRIVING MY STEERING WHEEL MAKES LOUD NOISES HEARD FROM INSIDE AND OUTSIDE THE TRUCK. I BELIEVE IT IS A STEERING SHAFT ISSUE. IT IS JUST A MATTER OF TIME THAT THE SHAFT ITSELF GIVES OUT AND CAUSES A MAJOR ACCIDENT. CHEVROLET SHOULD DO SOMETHING ABOUT THIS PROBLEM SINCE IT IS WIDELY SHOWN THAT THIS IS AN ISSUE. MY FAMILY DOESN'T WANT TO BE IN THE TRUCK BECAUSE THEY FEEL IT IS UNSAFE. ANY HELP WITH THIS WOULD BE GREAT AS I TRULY BELIEVE THAT IF NOT FIXED OVERTIME IT WILL CAUSE FATAL STEERING PROBLEMS. THANKS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10314836February 27, 2010VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
FEBRUARY 20, 2010 I SMELLED A BURNING ELECTRICAL SMELL. AFTER A QUICK LOOK UNDER THE DASH ON THE PASSENGER SIDE I FOUND SMOLDERING WIRES FROM THE WIRING HARNESS THAT IS ATTACHED TO THE HEATER FAN. THE WIRES RUN FROM THE HEATER FAN MOTOR TO THE RESISTOR. THE RESISTOR IS ALSO DAMAGED. THE WIRES HAD TO BE REPLACED AS WELL AS THE RESISTOR. THE PARTS DEALER SAID THAT THIS PART FREQUENTLY MUST BE REPLACED ON THIS MODEL TRUCK AND THEY KEEP AT LEAST 30 IN STOCK JUST FOR THIS REASON. THIS VEHICLE ONLY HAS 63,575 MILES ON IT. AS A RESULT, I WAS UNABLE TO USE MY HEATER OR DEFROSTER WHICH RESULTED IN BEING VERY COLD ON MY DRIVE HOME FROM WORK AT 6AM AND I COULD NOT DEFROST MY WINDSHIELD TO SEE PROPERLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10313555February 24, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, HYDRAULIC, STEERING
2004 CHEVROLET SILVERADO EXTENDED CAB, POOR BRAKING. REPLACED BRAKES AND ROTORS AND STILL HAVE POOR BRAKING. HAVE TO BEAR DOWN ON PEDAL TO STOP. SPEEDOMETER READING GOES UP AND DOWN ON IT'S OWN. HAD A SPEED SENSOR REPLACED BUT DIDN'T CORRECT THE PROBLEM HAD THE DEALERSHIP REPLACE STEERING COUPLING IN STEERING COLUMN BECAUSE OF CLUNKING IN THE STEERING. THE CLUNKING, LOOSE FEELING HAS STARTED AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10313093February 23, 2010ELECTRICAL SYSTEM
SPEEDOMETER AND OTHER GAUGES IN MY 2004 SILVERADO HAVE FAILED AND NO LONGER WORK. TOLD THE FIX IS 600 DOLLARS??? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10312477February 21, 2010ELECTRICAL SYSTEM, AIR BAGS, SEATS
I HAVE A 2004 CHEVY SILVERADO 1500 SS, THE DRIVER'S POWER SEATS, DRIVER AND PASSENGER HEATED SEATS, AND MIRROR DIMMER'S LOSE ALL POWER. THEY WERE WORKING 30% OF THE TIME. I TOOK IT INTO THE THE DEALERSHIP, THEY SAID THE WIRE HARNESS MELTED AND WOULD COST $500.00 TO FIX, THEY CAN'T DETERMINE WHY IT MELTED. THEY LEFT THE HARNESS UNPLUGGED BECAUSE IT LEFT IN, IT WOULD CAUSE FURTHER DAMAGE TO THE AIRBAGS. MY DRIVES SIDE ARIBAG WILL NOT INFLATE IF NEEDED UNTIL REPLAIRED. I CALLED GM - CHEVROLET TO MAKE A COMPLAINT SAYING THIS IS A SAFET ISSUE AND NOTHING DUE TO HUMAN ERROR. THEY SAID IT IS OUT OF WARRANTY AND IS NOT A SAFETY ISSUE OR A DEFECT, THEY ARE ALSO NOT SURE OF WHY IT MELTED, IT COULD BE MANY REASONS: SOMETHING TOUCHED IT, WEAR AND TEAR, A GM PART GONE BAD. THEY CLAIM THIS IS NOT A GM ISSUE. THEY SAID BECAUSE OF ALL THIS AND THE AGE OF THE CAR, THEY WILL NOT COMPENSATE FOR ANY OF IT, BUT THEN SAID REGARDLESS OF THE AGE OF THE CAR, THE WIRE IS NOT SUPPOSED TO MELT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10312537February 21, 2010STEERING
CLUNKING AND LOOSENESS IN STEERING COLUMN. 2004 6.0 LITER HD 2500 CHEVROLET. FEELS LIKE STEERING MAY FAIL ON VEHICLE IF SOMETHING IS NOT CORRECTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10311685February 18, 2010POWER TRAIN:DRIVELINE, POWER TRAIN:AUTOMATIC TRANSMISSION
2004 CHEVY SILVERADO HD 2500 DIESEL--TRANSFER CASE WEARING FROM INSIDE OUT I TOOK MY TRUCK IN TO HAVE SERVICE WORK DONE ON IT, AND FOUND OUT FROM THE JASPER TRANSMISSION COMPANY, THAT THEY ARE DOING A LARGE NUMBER OF CHEVY TRANSFER CASES BECAUSE THEY WEREN'T SHIMMIED RIGHT FROM THE FACTORY, CAUSING THE GEARS IN THE TRANSFER CASE TO EAT THROUGH THE BOTTOM OF THE HOUSING ON THE TRANSFER CASE ITSELF. THIS THEN RESULTS IN THE TRANSFER CASE FLUID TO LEAK OUT, AND CAUSES THE GEAR BOX TO COME APART INSIDE THE TRANSFER CASE. THE CHEVY DEALER THAT I TOOK MY TRUCK TO NEVER EVEN MENTIONED THIS TO ME, AND WAS VERY EVASIVE ABOUT THE WHOLE ISSUE. I WILL NEVER BUY ANOTHER GMC (GOV'T. MOTORS CORP.) CAR OR TRUCK AGAIN!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10310650February 15, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 SILVERADO Z71 EXTENDED CAB EITHER DOESN'T WORK OR SHOWS INCORRECT SPEEDS. GM HAS ISSUED A RECALL ON THIS UP TO 70,000 MILES AND WHILE I HAVE 106,000 MILES CURRENTLY, THE PROBLEM STARTED AT 67,000 MILES. I WAS OVER 100,000 MILES WHEN THE RECALL LETTER ARRIVED BY MAIL. I DID NOT PREVIOUSLY FIX THE PROBLEM FOR THE SAME REASON I STILL HAVEN'T, LACK OF FUNDS. IF THIS IS A KNOWN PROBLEM AND SAFETY ISSUE DUE TO FAULTY EQUIPMENT GM SHOULD BE REQUIRED TO REMOVE THE MILEAGE REQUIREMENT. I SHOULD NOT HAVE TO PAY FOR A KNOWN FAULTY PART SIMPLY BECAUSE MY WORK ENTAILS EXTENSIVE DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10310644February 15, 2010POWER TRAIN
I WAS BACKING OUT OF A PARKING SPACE IN MY 2004 SILVERADO Z71 EXTENDED CAB AND THE DRIVESHAFT BROKE IN HALF. I HAVE @106,000 MILES ON THE VEHICLE. IT IS CURRENTLY AT A REPAIR SHOP TO BE FIXED. I HAVE NEVER TAKEN THIS TRUCK OFF-ROAD. I AM VERY CONCERNED AS I HAVE READ MANY OTHERS WITH 2004 MODELS HAVE HAD THE SAME THING HAPPEN. THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE HAD IT OCCURRED WHILE HIGHWAY DRIVING AS THE ENTIRE REAR DRIVESHAFT IN THE MIDDLE OF THE TRUCK WAS HANGING DOWN ONTO THE ROAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10310652February 15, 2010LATCHES/LOCKS/LINKAGES
LATCH ON THE REAR, PASSENGER SIDE WINDOW OF MY EXTENDED CAB SILVERADO DOES NOT WORK PROPERLY. AIR RUSHES THROUGH AS THE WINDOW WILL NOT SHUT TIGHT. MANY OTHERS HAVE ALSO COMPLAINED OF THIS PROBLEM AND FILED A COMPLAINT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10308967February 12, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. HE STATED THAT ON SEVERAL OCCASIONS THE SPEEDOMETER, OIL PRESSURE WARNING LIGHT AND RPM LIGHT COMPONENTS BECAME INOPERABLE ON THE INSTRUMENT PANEL. THE DEALER WAS CONTACTED AND ADVISED REPLACING THE ENTIRE INSTRUMENT PANEL AT THE OWNER'S EXPENSE. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE MADE TO THE VEHICLE TO CORRECT THE FAILURE. THE SPEED, FAILURE AND CURRENT MILEAGES WERE UNKNOWN DUE TO THE FAILURE ON THE INSTRUMENT PANEL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10307887February 9, 2010STEERING
HAD TO REPLACE INTERMITTENT STEERING SHAFT FOR THE THIRD TIME. PROBLEM WITH DRIVING SHAKING IN THE FRONT END. THE UNIVERSALS HAVE NO GREASE FITTINGS, SO THE BEARINGS WEAR OUT OR GIVE OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10305819February 4, 2010SERVICE BRAKES, HYDRAULIC
MY 2004 CHEVY SILVERADO GOES INTO ABS MODE AT SPEEDS UNDER 10 MPH INCREASING STOPPING DISTANCE . THIS OCCURS AT EVERY STOP. THE DEALER CLEANED RUST FROM THE FRONT SPEED SENSOR SEAT ,THIS FIXED THE PROBLEM. THIS IS THE SAME PROBLEM THAT 2002 AND PRIOR MODELS HAD THAT RESULTED IN A RECALL. THE DEALER SAID THIS RECALL WAS FOR THE SAME PROBLEM BUT DID NOT COVER 2003 AND UP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10303224January 29, 2010FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
VEHICLE SPEEDS UP, SURGES, THEN STARTS TO BUCK AND YOU GET TRANSMISSION LASH. IT HAPPENS AT ROAD AND HIGHWAY SPEEDS OF 45 OR 55 MPH, AND CAN/DOES HAPPEN IN OD OR IN 3RD GEAR. (AUTOMATIC TRANSMISSION). I HAVE HAD A THIRD PARTY "SCAN" THE SYSTEM, AND I GET "NO" CODES. CHECK ENGINE LIGHT DOES "NOT" COME ON. I AM ABLE TO REPLICATE THE ISSUE AT WILL. THE VEHICLE IS A 2004 K1500 WITH 46,500 MILES. ITS PRIMARY USE SINCE I PURCHASED THIS VEHICLE NEW IS TO TOW A 19 FOOT MASTERCRAFT FROM APRIL TO NOVEMBER. MAINTENANCE IS PERFORMED BY THE MANUFACTURES' RECOMMENDED GUIDELINES. ORGINAL TIRES, AIR AND OIL FILTERS HAVE BEEN CHANGED AS NEEDED. NO AFTERMARKET DEVICES INSTALLED. I HAVE HAD A COUPLE OF VERBAL ENCOUNTERS WITH CHEVY DEALER SERVICE DEPARTMENT. THEY SEEM TO BE CLUELESS. BUT ARE WILLING TO TROUBLESHOOT AT MY EXPENSE, PLUS COSTS OF ALL PARTS AND SERVICE HOURS. THIS COULD $1000.00 OR MORE....VERY FRUSTRATING. THIS IS A HAZARD, ACCIDENT WAITING TO HAPPEN. I HAVE SEEN SEVERAL SIMILIAR ISSUES ON THE INTERNET BLOG SITES, WITH NO CONCRETE ANSWERS. GM IS SCAMMING THE PUBLIC, AND THE GM SERVICE DEPARTMENTS ARE PASSING THE COSTS TO THE CONSUMERS. THERE SHOULD BE A RECALL AND A FIX FOR THIS ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0