Chevrolet Silverado Complaints (2003)

2,092 consumer complaints on file.

#10422858September 1, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND STATED THAT IT FELL ONTO THE FLOORBOARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE BRAKE LINES WERE EXTREMELY CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11001 (SERVICE BRAKES, HYDRAULIC SERVICE BRAKES, HYDRAULIC:FOUNDATION HOSES, LINES/PIPING, AND FITTINGS) THAT MAY BE RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422831August 31, 2011
SERVICE BRAKES, ELECTRIC
2003 SILVERADO 2500HD. THE ABS SYSTEM ACTIVATES AT LOW SPEED ON DRY PAVEMENT DURING A NORMAL STOPS WHICH CAUSES THE VEHICLE TO TRAVEL FARTHER THAN EXPECTED AND REQUIRES EXTRA PEDAL PRESSURE TO COMPLETE THE STOP. I'VE HAD IT CHECKED AND IT IS IN THE LEFT FRONT AND ACTIVES AT 3 MPH. IT GIVES NO LIGHTS OR CODES. THE RECALL GOES UP TO 2002 (RECALL 05V379000) BUT DOESN'T INCLUDE THE 2003. THE DESCRIPTION SAYS IT ALL, BUT I DON'T UNDERSTAND WHY I CAN'T BE UNDER THIS RECALL WHEN I HAVE THE SAME SYMPTOMS. I EVEN LIVE IN THAT REGION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422639August 30, 2011
FUEL SYSTEM, DIESEL
CHRONIC FAILURE OF FUEL INJECTORS ON 2003 DURAMAX CHEVY TRUCK, DEAL HAS REPLACED INJECTORS THREE TIMES, NOW THEY ARE FAILING AGAIN AND WANT 5K TO FIX THEM. LAST FIX WAS 40,000 MILES AGO. HERE IS THE SHORT AND SKINNY. I WAS INFORMED (DURING AN INJECTOR SWAP IN MY TRUCK) THAT THE DIFFERENT TYPES OF INJECTORS THAT WERE TESTED BY GM AND THEIR PARTNERS (ISUZU AND BOSCH) PROVIDED GOOD DATA FOR THE ONGOING SERVICE CAMPAIGN, BUT WILL NOT BE RELEASED THROUGH GM PARTS. GM AND PARTNERS (BOSCH) HAVE MADE 2 MODIFICATIONS (DOCUMENTED) TO THE INJECTOR DESIGN FROM ORIGINAL AND HAS DEEMED THE CURRENT INCARNATION OF THIS INJECTOR ADEQUATE. THAT IS GM'S SOLUTION APPARENTLY. WILL IT BE A PERMANENT SOLUTION? WHO CAN SAY, BUT IT PROBABLY WILL BE THE ONLY SOLUTION WE EVER SEE. THE PRODUCTION AND DESIGN COST COMBINED WITH A "LIMITED" CUSTOMER BASE DICTATES THAT WE WILL PROBABLY NOT SEE A COMPLETE REPLACEMENT UNIT OF NEW DESIGN COME INTO THE MARKETPLACE. MANY FAILURE CAUSES HAVE BEEN THEORIZED, TWO MAIN MODES OF PREMATURE FAILURE HAVE EMERGED, BUT I AM OF THE THOUGHT THAT A WAVEFORM ANALYSIS OF THE POWER TO THE INJECTORS DONE OVER LONG TERM MIGHT YIELD SOME INTERESTING RESULTS. HAVING BEEN THROUGH THE MILL ON THESE INJECTORS PERSONALLY, AND HAVING READ VOLUMES OF INFORMATION, I FEEL VERY STRONGLY THAT WE ARE LOOKING AT THE EFFECT OF A PROBLEM ON A WEAK POINT (INJECTOR BODIES), AND NOT THE ROOT CAUSE. SO THE BUY IS STUCK WITH A POORLY ENGINEERED TRUCK. WHAT RECOURSE DO WE HAVE??? COME ON GM COME CLEAN AND DO WHAT IS RIGHT, AFTER ALL WE THE PEOPLE BAILED YOU OUT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421328August 24, 2011
STEERING
2003 CHEVY SILVERADO 1500HD INTERMEDIATE SHAFT HAS BEEN REPLACED 3 TIMES WHILE UNDER WARRANTY. KNOW THE VEHICLE STILL HAS THE SAME PROBLEM AND CHEVROLET WILL NOT COVER THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420734August 19, 2011
FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM, EQUIPMENT
WHILE DRIVING HOME AROUND 10 PM WITH SMALL CHILDREN; MY TRUCK STARTED TO SURGE, BECAME DIFFICULT TO CONTROL, AND THE GAUGES DID NOT REGISTER ANYTHING ( ALL AT 0). THIS ROAD WAS IN THE MIDDLE OF NOWHERE AND OUTSIDE A BAD AREA, SO I CALLED MY HUSBAND TO COME FOLLOW ME HOME AND I DROVE HOME SLOWLY ALL THE WHILE ENDURING A CHUGGING MOTION. WHAT IS NORMALLY A 20 MINUTE TRIP BECAME AN HOUR AND A HALF TRIP. WHEN I GOT HOME AND SHUT THE TRUCK OFF MY HUSBAND LOOKED AT IT THINKING THAT THE FUEL INJECTORS COULD BE THE PROBLEM SINCE THEY HAD JUST BEEN RECALLED AND REPLACED. THE TRUCK WOULD NOT START WHEN HE WENT TO RESTART IT AND THE DASH SAID 'UNKNOWN DRIVER". THROUGH SOME RESEARCH WE DISCOVERED IT IS A FAULTY PASSLOCK SYSTEM. WE WENT THROUGH THE RECOMMENDATIONS AND IT WAS FIXED. THIS OCCURRED AGAIN TODAY AUGUST 18, 2011 WHILE DRIVING AND I NOW CAN NOT START MY VEHICLE OR HAVE IT TOWED BECAUSE IT CAN NOT BE PUT ON A TRUCK BECAUSE EVERYTHING IS LOCKED UP TIGHT AND CAN NOT BE UNLOCKED. WE CHANGED THE BATTERIES IN THE KEY FOBS TO NO AVAIL. THE WINDOWS ARE STUCK OPEN AND IT IS RAINY SEASON HERE. THEY LIGHTS COME ON AND THE INFORMATION CENTER KEEPS SAYS 'UNKNOWN DRIVER." I AM NOW AFRAID TO DRIVE MY TRUCK FOR FEAR THAT THE NEXT TIME I WILL NOT BE ABLE TO CONTROL IT. I HAVE AN 18 YEAR OLD THAT DRIVES MY TRUCK TO COLLEGE AND I LIVE IN GREAT FEAR THAT HE WILL NOT BE ABLE TO CONTROL THE VEHICLE IF IT DOES THE SAME THING WHILE DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420738August 19, 2011
SERVICE BRAKES, HYDRAULIC
VEHICLE IS A CHEVY 2003 4X4 3500 DUALLY WITH APPROXIMATELY 87,000 MILES. SUDDEN AND COMPLETE BRAKE FAILURE WHILE DRIVING DUE TO CORRODED BRAKE LINE LEAK I SINCE HAD FIXED. WHILE BRAKING AT SLOW SPEEDS THE BRAKE PEDAL SLAMS TO THE FLOOR AND IN REVERSE THERE IS ALSO A LOUD CLUNK THAT SHAKES THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420781August 19, 2011
SERVICE BRAKES, HYDRAULIC
FULL BRAKE SYSTEM FAILURE. DURING A PANIC STOP TO AVOID A MULTI-CAR ACCIDENT ALL THE METAL BRAKE LINES BETWEEN THE ABS MODULE AND THE WHEEL ENDS BURST DUE TO RUST AND CORROSION BUILD UP. ALL THE METAL LINES MUST BE REPLACED WITH NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419727August 16, 2011
SERVICE BRAKES, HYDRAULIC, STRUCTURE:FRAME AND MEMBERS
SIMILAR TO NHTSA CAMPAIGN ID EA11001, BRAKE LINES RUSTED THROUGH ON FRAME BEHIND DRIVER SIDE FRONT WHEEL. FRAME/UNDERSIDE OF VEHICLE IS VERY RUSTED FOR VEHICLE'S AGE/MILEAGE. CHEVROLET DEALER ESTIMATING $2,700 TO REPLACE WITH STAINLESS STEEL LINES. LUCKILY, NO CARS/PEOPLE WERE IN FRONT OF TRUCK WHEN BRAKE LINES BURST AND GREATLY REDUCED BRAKING POWER/INCREASED STOPPING DISTANCE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419582August 15, 2011
SERVICE BRAKES, HYDRAULIC
MY 2003 CHEVROLET SILVERADO 2500HD EXPERIENCED A MAJOR BRAKE LINE FAILURE DUE TO CORRODED/RUSTED LINES. WHILE MAKING A HARD STOP IN TRAFFIC THE LINE RUPTURED, PEDAL WENT TO FLOOR AND FLUID LEAKED OUT OF THE BRAKE LINE DIRECTLY UNDER THE DRIVER'S SIDE OF THE CAB. MY BRAKE LINES NEED TO BE COMPLETELY REPLACED, AS THEY ARE ALL EXHIBITING HEAVY RUST DAMAGE. I KNOW THERE IS AN ACTIVE NHTSA INVESTIGATION INTO THIS SPECIFIC MODEL AND YEAR FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419444August 15, 2011
UNKNOWN OR OTHER
2003 CHEVY SILVERADO - I HAVE BEEN HAVING TROUBLE WITH THE SPEEDOMETER FLUCTUATING AND OIL PRESSURE GAUGE GOING ALL THE WAY UP AND ALL THE WAY DOWN. I DID SOME RESEARCH AND FOUND THAT CHEVY HAD A "SPECIAL POLICY" WHICH INTELS "THIS SPECIAL COVERAGE COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 7 YEARS OR 70,000 MILES (110,000 KM), WHICHEVER OCCURS FIRST, FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP". I HAVE DONE LOTS OF RESEARCH AND THERE IS A PROBLEM WITH THE "INSTRUMENT PANEL CLUSTER GAUGE NEEDLE FUNCTION" IN A LOT OF CHEVY'S. THAT BEING STATED WHY WOULD THERE NOT BE A RECALL ON ALL?? I HAVE ONLY HAD THIS TRUCK FOR AROUND 2 YEARS AND NEVER HAD A PROBLEM UNTIL NOW. THE "SPECIAL POLICY" STATED "CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION". SO THE PEOPLE THAT ARE NOW HAVING THE PROBLEM AFTER THIS "SPECIAL POLICY' RUNS OUT ARE HAVING TO PAY AROUND $385.00 ON THERE OWN TO FIX CHEVY'S PROBLEM WHICH I THINK IS UNFAIR. FROM WHAT I WAS TOLD BY ONE OF THE CHEVY DEALERSHIPS THIS IS AN ONGOING PROBLEM THEY ARE HAVING. PLEASE HELP!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419318August 13, 2011
SERVICE BRAKES, HYDRAULIC
2003 SILVERADO 2500HD BRAKE LINE FAILURE DO TO CORROSION IN LINES FROM MASTER CYLINDER TO REAR BRAKES. THIS HAPPENED UNDER NORMAL DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418608August 11, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH IN RAINY CONDITIONS, HE APPLIED THE BRAKES, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO MOVE FORWARD UNTIL THE EMERGENCY BRAKE WAS ENGAGED. THE VEHICLE WAS THEN TOWED HOME, WHERE THE CONTACT EXAMINED IT. THE CONTACT STATED THAT THE BRAKE RESERVOIR WAS COMPLETELY EMPTY. WHILE ADDING BRAKE FLUID TO THE RESERVOIR, THE CONTACT NOTICED THAT THE BRAKE FLUID WAS LEAKING OUT OF THE BRAKE LINES, WHICH WERE FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418965August 10, 2011
UNKNOWN OR OTHER
THE TRUCK SUDDENLY STOPPED WHILE BACKING UP IN MY DRIVEWAY. I STOPPED SO SUDDENLY THAT I THOUGHT I HIT SOMETHING. I GOT OUT OF THE TRUCK AND DIDN'T SEE ANYTHING AROUND THE WHEELS OR TRUCK. I GOT BACK IN THE TRUCK, STEPPED ON THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR WITHOUT ANY RESISTANCE. I HEARD A SQUEEZING SOUND AND SAW FLUID SQUIRTING FROM BENEATH THE DRIVER'S SIDE DOOR. THE STEEL BRAKE LINE ON TOP OF THE TRUCK FRAME WAS RUSTED AND DEVELOPED A HOLE FROM WHICH THE BRAKE FLUID SQUIRTED. THERE IS SECOND STEEL BRAKE LINE ON TOP OF THE THE FAILED LINE, WHICH IS ALSO RUSTED. THE BRAKES HAVE COMPLETELY FAILED. MY LAST VEHICLE HAD OVER 135,000 MILES AND THE BRAKE LINES WERE IN GREAT CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418244August 9, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD UPON ENGAGEMENT AND FAILED TO RESPOND. THE VEHICLE CONTINUED TO ACCELERATE UNTIL AFTER THE PARKING BRAKE WAS ENGAGED WHICH RESULTED IN THE VEHICLE STOPPING. THE CONTACT WAS A CERTIFIED MECHANIC WHO PERFORMED A TEMPORARY REPAIR ON THE VEHICLE AND RESUMED OPERATION. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 99,967.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418086August 8, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE, 2003 CHEVROLET SIVERADO 1500 LS Z71. I WAS TRAVELING APPROXIMATELY 45 MPH, WENT TO STOP AT INTERSECTION,BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STEER OFF THE ROADWAY IN TO A GRASSY AREA TO STOP THE VEHICLE. NO PRIOR BRAKE PROBLEMS. VEHILCE ONLY HAS APPROX, 55000 MILES. ONCE STOPPED OBSERVED LEAKING BRAKE FLUID. BRAKE LINE FOUND TO BE RUSTED THROUGH AND HAD BURST, OTHER BRAKE LINES ALSO HAVE HEAVY RUST AND APPEAR TO BE READY TO BREAK. VEHICLE NOT REPAIRED YET,SINCE FAILURE JUST OCCURED THIS DATE 8/8/11. CHECKED ON LINE FOR POSSIBLE RECALLS AND TSB FOR BRAKE LINE FAILURE / SIMILAR COMPLAINTS. FOUND OTHER COMPLAINTS. FELT IT WAS IMPORTANT TO REPORT MY INCIDENT ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418812August 7, 2011
STRUCTURE:BODY
MY WIFE AND I OWN A 2003 CHEVROLET SILVERADO Z-71. THE CAR IS 8 YEARS OLD WITH ONLY 17,714 MILES ON THE ODOMETER. IT HAS BEEN PARKED OUTSIDE ON MY ASPHALT DRIVE WAY. THE VEHICLE LOOKS TO BE IN PERFECT CONDITION. I TOOK THE VEHICLE TO A NON-GENERAL MOTORS REPAIR SHOP TO HAVE THE BRAKES LOOKED AT. AFTER THE VEHICLE HAD BEEN HOISTED UP AND INSPECTED, I WAS ASKED TO LOOK AT THE AMOUNT OF RUST ON THE FRAME, DIFFERENTIAL HOUSING, BRAKES, CALIPERS, ETC. THE RUST WAS SO BAD THAT IT WAS LITERALLY FLAKING OFF THE FRAME AND DIFFERENTIAL HOUSING. THE MECHANIC WAS CONCERNED ABOUT THE SAFETY OF DRIVING THE VEHICLE. ON JULY 22, 2011, I TOOK THE VEHICLE TO THE DEALERSHIP (SULLIVANS O'NEILL'S CHEVROLET AND BUICK, INC. IN AVON, CT) THAT I HAD PURCHASED THE TRUCK FROM. I WAS ADVISED NOT TO DRIVE THE TRUCK A LOT AS IT WAS, IN THE SERVICE MANAGER'S OPINION, UNSAFE. THE SERVICE MANAGER GAVE ME A CUSTOMER SERVICE PHONE NUMBER FOR GM. I CALLED THE NUMBER, SET UP A CASE FILE NUMBER AND WAITED TO HEAR A RESPONSE TO MY COMPLAINT. NONE OF THE 3 PEOPLE WHO WERE PUT ON THE CASE WOULD EVEN GIVE ME THEIR LAST NAMES. AFTER ABOUT A WEEK AND A HALF, ON AUGUST 2, I RECEIVED A CALL FROM "MARIA" WHO INFORMED ME THAT THERE WAS NOTHING THAT GM WOULD DO FOR ME. IT WAS BEYOND THE WARRANTY, ETC. I ASKED FOR A WRITTEN RESPONSE OF THEIR POSITION AND WAS REFUSED. WE ARE NOW LEFT WITH AN OTHERWISE PERFECTLY GOOD TRUCK THAT IS UNSAFE TO DRIVE. THERE WAS ENOUGH PRIOR WORK PERFORMED ON THE TRUCK BY THE DEALER THAT THE SEVERE RUSTING SHOULD HAVE BEEN BROUGHT TO MY ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417327August 1, 2011
SERVICE BRAKES, HYDRAULIC
LEAVING WOODS GOING DOWN A HILL WITH A LOAD OF FIREWOOD IN BED. APPLIED BRAKES & PEDAL WENT TO FLOOR. HAD TO REPLACE BRAKE LINE BECAUSE IT WAS TOO CORRODED TO REPAIR. 2ND INCIDENT: BACKING TRAILER INTO WATER TO TAKE BOAT OUT. APPLIED BRAKES & PEDAL WENT TO THE FLOOR. THIS OCCURRED ON 07/28/2011 WITH MILEAGE @ 105,000. AT THIS TIME ALL I KNOW IS THE BRAKE LINE BLEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416340July 30, 2011
ELECTRICAL SYSTEM
2003 SILVERADO 1500 INSTRUMENT CLUSTER PANEL ALL GAUGES WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415152July 26, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL AND GAUGES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE INSTRUMENT PANEL CLUSTER WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414935July 24, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE ON MY 2003 SILVERADO WITH 66000 MILES DUE TOO RUSTED BRAKE LINES. CHEVY DEALER DOESN'T HAVE PARTS(PRE-BENT BRAKE LINES) AND GAVE ME A PRICE OF 2500 BUCKS CAUSE THEY HAVE TO BEND EACH LINE BY HAND. I BABY THIS TRUCK. IT STILL SMELLS LIKE A NEW CAR AND WAS DEALER SERVICED ALL ITS LIFE. I DON'T KNOW WHAT I'M GONNA DO. THIS AIN'T RITE. LOOKED UNDER MY FRIENDS 2002 AND HIS LOOKS JUST AS BAD. IF I DIDN'T SLAM ON THE EMERGENCE BRAKE WHEN I DID IT COULD HAVE BIN BAD. I HAVE IT PARKED, DON'T KNOW WHAT TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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