Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11394372February 2, 2021
SERVICE BRAKES
THE AUTOMATIC PARKING BRAKE WOULD NOT RELEASE SEVERAL TIMES WHEN I HAD IT PARKED IN MY DRIVEWAY. MY DRIVEWAY AS A VERY SMALL INCLINE (~3%), BUT THE AUTO PARKING BRAKE WILL COME ON. THE SEVERAL TIMES IT STAYED ON, THE ORANGE 'SERVICE PARKING BRAKE' LIGHT WAS ON AND A SERVICE ENGINE LIGHT. I COULD NOT MOVE THE VEHICLE UNTIL I DISCONNECTED THE BATTERY TO RESET. I TOOK IT TO THE DEALER AND IT HAD A CODE FOR EVAP PURGE PUMP MALFUNCTION. AFTER THEY REPLACED THIS THE LIGHT HASN'T COME BACK ON SINCE (ABOUT 2 WEEKS AGO).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390666January 29, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
ONE WEEK AFTER BUYING THE TRUCK IN OCTOBER 2019 AN ENGINE LIGHT CAME ON REGARDING THE BREAK SYSTEM, TOO THE TRUCK IN AND IN A FEW DAYS I HAD IT BACK AFTER REPROGRAMING THE COMPUTER. 27 JAN 2021 AFTER LEAVING WORK THE BREAKS FELT STRANGE BUT WITH NO ALERT I WENT ON HOME. COMING UP TO A TRAFFIC LIGHT I TRIED TO STOP THE TRUCK BUT HAD NO BREAKS, I PROCEEDED THROUGH ANOTHER RED LIGHT WITH NO BREAKS PUMPING THE BREAK PEDDLE I FINALLY HAD A LITTLE BREAK AND GOT THE TRUCK PULLED OVER. I TURNED OFF THE TRUCK AND CALLED THE DEALERSHIP WITH NO ANSWER. I CALLED AND HAD MY WIFE TO COME PICK ME UP, SHE ARRIVED AND WE DECIDED TO TRY AND START THE TRUCK AND SEE IF THE BREAKS WOULD HOLD. WE DID MAKE IT TO THE DEALERSHIP AND THEY HAVE HAD THE TRUCK FOR TWO DAYS WITH NO REAL ANSWER AS TO WHAT IS GOING ON! I CALLED SEVEN TIMES 28 JAN AND FINALLY HAD TO GO SEE WHAT WAS GOING ON ALL I GOT WAS WE ARE WORKING ON IT. CALLED THREE TIMES JAN 29 WITH NO REPLY AND HAD TO STOP BY AND I THEY WOULD TELL ME WAS THAT IS WAS A MODULE AND CODING ISSUE. I ASKED FOR A LOAN VEHICLE AND THEY SAID THEY WOULD LOOK INTO IT AND RESPOND IN THE AFTERNOON...WE SHALL SEE VERY VERY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389940January 26, 2021
UNKNOWN OR OTHER
BACKUP CAMERA IS SO BRIGHT AT NIGHT THAT I CAN NOT SEE MY MIRRORS TO USE THEM. BACKUP CAMERA GETS LINES ON THE SCREEN. THIS HAPPENS WHERE MOVING OR SITTING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389954January 26, 2021
UNKNOWN OR OTHER
PURCHASED THIS VEHICLE IN NOV OF 2019. THE REARVIEW CAMERA DOES NOT FUNCTION PROPERLY AND GM DOES NOT WANT TO CHANGE MY CAMERA. THEY KEEP ON STATING THEY HAVEN'T FOUND A FIX AND ALWAYS LEAVE ME WITH NO NEW INFORMATION. I'VE OPENED TICKETS WITH THEM AND NOTHING. WAS READING ONLINE TODAY AND THEY STATE THAT THE ISSUE ONLY HAPPENS ON LOWER TRIM MODELS. MINE IS A CUSTOM TRIM MODEL. I WOULD LIKE THIS FIXED AS IT IS DANGEROUS, GOING REVERSE AND THE CAMERA GLITCHES OUT OR TURNS BLACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389212January 21, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
SEVERE SHAKE WHEN BRAKING AT HIGH SPEEDS, FUEL TANK FAILED (VEHICLE WAS SPEWING DIESEL) - IT TOOK 3 MONTHS TO GET A NEW TANK, TRANSFER CASE HAS FAILED MULTIPLE TIMES. WE HAVE BEEN HAVING THESE PROBLEMS SINCE THE DAY WE PICKED UP THE TRUCK.I HAVE SERVICE RECORDS SHOWING ALL THE REPAIRS. GM IS AWARE OF THE PROBLEMS BUT CLAIM 'THERE IS NOTHING THEY CAN DO BUT WAIT FOR A FIX'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389092January 20, 2021
EXTERIOR LIGHTING, VISIBILITY/WIPER
WHEN BACKING UP THE TRUCK AT NIGHT THE CENTER SCREEN GETS SO BRIGHT THAT YOU CANNOT SEE ANYTHING FROM THE REARVIEW MIRROR OR SIDE MIRRORS THE BACKUP CAMERA ITSELF IS A VERY POOR QUALITY CAMERA AT NIGHT AND THERE IS NO OPTION TO DIM THE BRIGHTNESS OF THE SCREEN OR TURN OFF THE CAMERA SO I CAN SEE AT THE REARVIEW MIRROR INSTEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388721January 18, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
REAR VIEW CAMERA ON MY 2019 SILVERADO WT GOES IN AND OUT WHEN IN REVERSE. IT PUTS SEVERAL LINES WHICH CREATING A FUZZY VIEW ON THE SCREEN. THE PICTURE ON THE SCREEN PREVENTS A CLEAR PICTURE OF WHAT'S GOING ON. WHEN THE BREAKS ARE APPLIED THE IMAGE CLEARS UP AND ONCE THE BREAKS ARE RELEASE THE FUZZY IMAGE RETURNS.ACCORDING TO THE DEALERSHIP GM IS WORKING TO FIX THE PROBLEM BUT HAS NOT COME UP WITH A SOLUTION. AFTER READING SEVERAL FORUMS SEVERAL OTHER CUSTOMERS ARE EXPERIENCING THE SAME ISSUE. MY KIDS DRIVE THE VEHICLE AND THIS IS MAJOR CONCERN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388447January 16, 2021
SERVICE BRAKES
SERVICE PARKING BRAKE WARNING KEEPS COMING ON WHILE VEHICLE IS MOVING. IT'S ALREADY BEEN TO BE SERVICED AND THERE IS NO CURRENT FIX PER THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387931January 13, 2021
ELECTRICAL SYSTEM
BACK UP CAMERA IS FUZZY AND INTERMITTENTLY DISPLAYS SERVICE REAR VISION CAMERA . CHEVROLET DEALER HAS NO ANSWER SAYS GM DOESN'T OFFER A REPAIR OPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387718January 12, 2021
POWER TRAIN
WHILE TAKING OFF FIST SHIFT FROM 2ND TO 3RD GEAR TRANS SLIPS TO THE POINT OF LOSING FORWARD MOMENTUM FOR SEVERAL SECONDS. MULTIPLE TIMES IN SHOP AND FAILED TO DUPLICATE PROBLEM. HAPPENS DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386901January 7, 2021
POWER TRAIN
A COLD START ON MORNING VEHICLE HESITATES FROM REVERSE TO DRIVE AND SEARCHES FOR THE GEAR. SOMETIMES IT SLAMS INTO GEAR AND FEELS LIKE SOMEONE REAR ENDED ME. UNDER A YEAR OLD BEEN IN SHOP 5 TIMES. I WAS TOLD TO USE MY BRAKE PEDAL WHEN I CHANGE GEARS. TRUCK IS UNSAFE AND WILL CAUSE A CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387098January 7, 2021
POWER TRAIN
AFTER DRIVING MY 2019 RST SILVERADO THE TRUCK STARTING HARD SHIFTING OUT OF 1ST GEAR WHEN STARTING OUT. NOW AT 22000 MILES ALONG WITH IT SHIFTING HARD OUT OF 1ST GEAR, IT NOW IS SHUDDERING WHEN DRIVING AT DIFFERENT SPEEDS. WHEN IT SHIFTS HARD FROM 1ST TO 2ND IT FILLS LIKE IT IS GOING TO DROP THE REAR END OUT OF THE TRUCK. THIS IS NOT NORMAL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386777January 6, 2021
ENGINE
OIL COOLER LINES FAILED AT THE CRIMP OF THE RUBBER TO METAL LINE. AT 43,000 MI, NOT COVERED UNDER WARRANTY. PURCHASED LINES AND HAD THEM REPLACED. FOUND OIL SPOTS ON THE DRIVEWAY AND INVESTIGATED. BECAUSE OF THE OTHERS MISFORTUNE AND LOSING ENGINES DUE TO THIS, I DID NOT START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386612January 5, 2021
SERVICE BRAKES
THE BREAKS WHEN STOPPING AT A STOP SIGNE WENT ALMOST TO THE FLOOR AND ALMOST DIDN'T STOP ONCE STOPPED THE PEDAL STARTED PUSHING BACK AGAINST MY FOOT TILL THEY RETURN TO THE TOP OF THE PEDAL THEN THE TRUCK STARTED CREEPING FORWARD WHEN PUSHING BACK ON THE BREAKS THE PEDAL WAS VERY STIFF VERY HARD TO GET TRUCK TO STOP THEN PEDAL SLOWLY LEAKS DOWN TO THE FLOOR AT THIS POINT THE TRUCK DASH WILL BEEP AND A MESSAGE SAYING SERVICE BREAK ASSIST WILL APPEAR THIS PROBLEM IS HAPPENING EVERY TIME I TRY TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385160December 27, 2020
POWER TRAIN
I BOUGHT A 2019 CHEVROLET SILVERADO 1500HD USED AND EVERY SINCE I'VE HAD IT, IT HAS A VIBRATION AT HIGHWAY SPEEDS. I'VE HAD IT BACK TO CHENOWETH FORD WHERE I BOUGHT IT TWICE NOW AND THEY SENT ME TO HARRY GREEN CHEVROLET DEALER AND NO ONE HAS A CLUE WHAT IS CAUSING IT. I HAVE BEEN RESEARCHING THIS YEAR, MAKE AND MODEL VEHICLE AND HAVE FOUND ALOT OF PEOPLE WITH THIS SAME ISSUE THAT THEY ARE CALLING THE "CHEVY SHAKE" WHICH APPEARS TO HAVE BEEN GOING ON SINCE 2014 THROUGH 2020. I EVEN FOUND A CLASS ACTION LAWSUIT ON THIS ISSUE. THE TRUCK HAS 36,000 MILES ON IT AND I WOULD SAY THIS IS THE REASON THE PREVIOUS OWNER TRADED IT OFF. I WAS GIVEN A RENTAL CAR ONCE WHEN I TOOK IT IN FOR REPAIR BECAUSE THEY HAD IT UNTIL THE NEXT DAY. WHICH WHEN I PICKED IT UP THEY SAID THAT THE VIBRATION WAS 90 PERCENT GONE BUT THEY COULDN'T GET IT TO GO AWAY COMPLETELY AND THAT THEY HAD 3 DIFFERENT MECHANICS WORKING ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384935December 25, 2020
SERVICE BRAKES
THE ELECTRONIC BRAKE SYSTEM FAILED AND THREE ERROR MESSAGES APPEARED ON THE DASHBOARD. THIS OCCURRED AS I WAS PULLING IN MY DRIVEWAY WHILE STILL IN MOTION. THESE ERRORS HAVE ALSO HAPPENED PREVIOUSLY, IN DECEMBER 2019 AND JUNE 2020. BOTH PREVIOUS TIMES THE MALFUNCTIONS WERE FIXED BY THE DEALER. THIS ISSUE CAUSES THE POWER BRAKE SYSTEM TO NOT FUNCTION AND MAKES IT VERY DIFFICULT TO STOP THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384849December 24, 2020
POWER TRAIN
8 SPEED TRANSMISSION. THERE ARE TIMES SLIPS BETWEEN GEARS OR SURGES AHEAD WHEN IT SHIFTS UP. NOTIFIED DEALER 4 TIMES BUT THEY SAY ITS NORMAL THAT IT IS JUST HOW THE 8SPEED TRANSMISSION ACTS; IT IS NOT NORMAL. WHEN IT SLIPS THERE IS CONCERN OF NOT GETTING OUT OF THE WAY OF ONCOMING TRAFFIC. WHEN IT SURGES FORWARD IT THROWS MY HEAD AGAINST HEAD REST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384427December 21, 2020
ENGINE, POWER TRAIN
I WAS DRIVING UP A HILL AT APPROX. 5 MILES AN HOUR, WITH COWORKER IN VEHICLE. THE TRANSMISSION COULD NOT FIND A GEAR AND THE VEHICLE LOST MOMENTUM AND ROLLED BACKWARDS DOWN THE HILL. I HAD TO SLAM ON MY BREAKS BEFORE I HIT ANOTHER VEHICLE. WE WERE AT KAISER HOSPITAL ASSISTING WITH THE COOLING TOWERS OF THE HOSPITAL. I HAD TO TURN THE VEHICLE OFF AND THEN ON, AND SLOW MAKE MY WAY TO THE PARKING AREA. MY COWORKER WAS EXTREMELY WORRIED AND FELT THE VEHICLE WAS UNSAFE, AS DID I. THIS PROBLEM HAS HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377722December 3, 2020
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE REAR TIRES AND BRAKES SEIZED WITH A MESSAGE NOT TO EXCEEDED 60 MPH WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND BACK INTO DRIVE MULTIPLE TIMES FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO PALM CHEVROLET (2300 SW COLLEGE RD, OCALA, FL 34471 (352) 433-4105) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE FAILURE RECURRED INTERMITTENTLY. WHILE CONDUCTING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377479December 2, 2020
ELECTRICAL SYSTEM
DISPLAY MODULE GOES DARK, UN-OPERATIVE, EXTREMELY DANGEROUS WHEN USING BLUETOOTH DURING A CALL OR USING NAVIGATION SETTING WHILE DRIVING. POWER WINDOWS UNRESPONSIVE (NOT STOPPING AT A PARTICULAR LEVEL, GOING ALL THE WAY DOWN) WHILE DRIVING. SUBSTANDARD WINDSHIELD INSIDE TRIM, FOAM COMING OFF. * TRANSMISSION FLUID LEAK WHILE PARKED. TRUCK HAS BEEN IN THE DEALERSHIP SHOP MANY TIMES FOR REPEATED SAME ISSUES, SPECIALLY THE DISPLAY SCREEN MODULE, TWO WEEKS AFTER PURCHASE JULY 2019 TO PRESENT- DEC 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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