Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10328112April 29, 2010
SERVICE BRAKES, HYDRAULIC
2 METAL BRAKE LINES BLEW OUT ON MY 2004 CHEVY 1/2 TON PU. THEY HAD BEEN RUSTED NEARLY THROUGH AND FIRST ONE BLEW THEN THE SECOND DIAGONAL IN A HARD STOP LEAVING ME WITH NO BRAKES EXCEPT THE EMERGENCY. NO ACCIDENT OR INJURY BUT IT SURE COULD HAVE BEEN. THE LINES SEEMED TO HAVE LITTLE OR NO COATING TO PROTECT THEM FROM RUST AND CERTAINLY SHOULD HAVE LASTED LONGER THAN THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327047April 22, 2010
SERVICE BRAKES, HYDRAULIC
VEHICLE WAS BEING OPERATED IN A NORMAL MANNER. AFTER STOPPING FOR A BRAKE AND PREPARING TO LEAVE THE PARKING AREA, THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO SHIFT INTO REVERSE. THE PEDAL IMMEDIATELY WENT TO THE FLOOR AND THE SERVICE BRAKE SYSTEM WARNING LIGHT AND CHIME ALARM ACTIVATED. UPON EXITING VEHICLE, BRAKE FLUID WAS SEEN POURING TO THE GROUND FROM AN AREA UNDER THE DRIVER'S SEAT. AFTER BEING TOWED TO A REPAIR FACILITY AND PUT ON THE LIFT IT WAS DISCOVERED THAT A BRAKE LINE MOUNTED ONTO THE CHASSIS HAD RUSTED COMPLETELY THROUGH. A SUBSEQUENT INVESTIGATION OF ALL THE BRAKE LINES SHOWED SEVERE RUST AND CORROSION DAMAGE AND ALL WERE REPLACED. VEHICLE WAS RETURNED TO NORMAL USAGE AFTERWARD WITH NO PROBLEMS NOTED. OLD PARTS ARE NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327094April 22, 2010
SERVICE BRAKES, HYDRAULIC
RUSTY ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326312April 19, 2010
SERVICE BRAKES, HYDRAULIC
TRUCK LOST ABILITY TO STOP EFFECTIVELY. TRUCK WAS TAKEN TO LOCAL REPAIR SHOP. MECHANIC FOUND BRAKE LINES HAD RUPTURED BECAUSE OF CORROSION. BRAKE LINES WERE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326304April 19, 2010
SERVICE BRAKES, HYDRAULIC
TRUCK LOST ABILITY TO STOP EFFECTIVELY. TRUCK WAS TAKEN TO LOCAL REPAIR SHOP, WHERE MECHANIC FOUND BRAKE LINES HAD RUPTURED BECAUSE OF CORROSION. BRAKE LINES WERE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326088April 16, 2010
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I HAVE OWNED 4 GMC PICKUPS AND HAVE COMPLAINED 2 TIMES ABOUT SPARE TIRES MOUNTED UNDER REAR FRAME THAT HAVE COME OFF ON THE HIGHWAY WITH OUT KNOWING WHERE FROM 1996-2004 ,I NOW HAVE ONE THAT I CANT GET OFF AND THE DEALER SAID THEY WILL CUT IT OFF AT MY COST YET YOU ARE CHARGING TOYOTA WITH THE SAME FAULT AND RECALL WHAT ABOUT THE PEOPLE THAT OWN GM AND FORD PRODUCTS! WHY ARE WE LEFT IN THE COLD. YOU NEED TO DUE THE SAME FOR THE PEOPLE THAT HAVE BOUGHT AMERICAN MADE, WHAT CARS MY TIRES HAVE HIT WHO KNOWS ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325655April 14, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
OUR SPEEDOMETER WOULD GO AS FAR AS IT WOULD GO AND GET STUCK WHILE DRIVING NORMAL SPEEDS. WE WERE TOLD THAT IF IT HAD HAPPENED BEFORE WE HAD 70,000 MILES ON IT THAT IT WOULD HAVE BEEN REPAIRED AT NO CHARGE BUT BECAUSE WE HAD NEARLY 75,000 MILES ON OUR TRUCK--WE PAID NEARLY $700. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325710April 14, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH AND APPLYING THE BRAKES, THE BRAKES WERE HESITANT TO ENGAGE. HE HAD TO DEPRESS THE BRAKE PEDAL INTO THE FLOORBOARD IN ORDER TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER ADVISED THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324663April 9, 2010
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO DIESEL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD OVERHEAT. THE FAILURE WOULD ONLY OCCUR WHEN TRAVELING ON FLAT ROAD SURFACES, UPHILL OR WHEN PULLING A TRAILER. THE CONTACT WOULD SHUT OFF THE ENGINE UNTIL THE ENGINE WAS COOLED IN ORDER TO DRIVE THE VEHICLE ANY FURTHER. IN ADDITION, THE CONTACT STATED IF HE WOULD DRIVE WHILE THE VEHICLE WAS RUNNING HOT, IT WOULD STALL. THE DEALER ADVISED THE VEHICLE WAS NOT UNDER RECALL AND REPAIRS WOULD BE AT THE EXPENSE OF THE OWNER. THE APPROXIMATE CURRENT MILEAGE IS 143,000. UPDATED 06/29/10 *BF THE CONSUMER STATED THE VEHICLE OVERHEATED WHEN TOWING A TRAILER ON A LONG GRADE HILL. UPDATED 07/06/10.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10324794April 9, 2010
SUSPENSION, WHEELS
ALMOST WENT OFF ROAD ON A CORNER, WITH ONLY 53,000 MILES ON IT. TOOK IT INTO LESSCWABS AND THEY SAID THE WHEEL BEARINGS AND HUBS WERE SHOT AND THE WHEEL WAS READY TO FALL OFF. THEY SAID THAT THEY HAVE HAD SEVERAL CHEVY SILVERADOS WITH THE SAME PROBLEM WITH EVEN LESS MILEAGE ON. CALLED CHEVY THEY SAID THEY HAVE ALSO HAD SEVERAL COMPLAINTS BUT THERE IS NO RECALL OR HELP WITH FIXING THE PROBLEM. IT COST APROX 900.00. TO FIX @ SCHAWBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324789April 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS GOING DOWN THE HIGHWAY ABOUT 50 MILES PER HOUR.HEARD A POP AND MY TRUCK WHEELS KIND OF LOCKED AND THEN ROLLED ON. I PULLED OVER AND GOT OUT AND LOOKED UNDER THE TRUCK AND FOUND NOTHING. WENT ON TO MY LOCATION AND WHEN GETTING BACK IN MY TRUCK I HAD NO REVERSE. HAD I HAD AN 18 WHEELER BEHIND BE THIS COULD HAVE BEEN A DISASTER. HAVE NOT PUT IT IN THE SHOP YET. 2004 CHEVY Z71 SILVERADO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324557April 8, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY SILVERADO 1500 4X4 CREWCAB HAS A DEFECTED INSTRUMENT CLUSTER WHICH CAUSES THE SPEEDOMETER TO STICK OR STOP WORKING. THERE WAS A RECALL ON THIS ISSUE BUT GM REFUSED TO HONOR WHICH I WAS NEVER NOTIFIED OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324382April 7, 2010
TIRES, TIRES:TREAD/BELT
COMPLETE SUDDEN TIRE FAILURE SIGMA TIRE STAMPEDE RADIAL AS LT265R75/16, DOT UPW8 TWT 3206 CP G04L THE TIRE HAD ABOUT 28000 MILES ON IT WHILE MOUNTED ON MY CHEVROLET 2500 FOUR WHEEL DRIVE CREW CAB TRUCK RIGHT FRONT WHEEL, AND HAD 1/3 TO 1/2 OF THE ORIGINAL TREAD REMAINING. I WAS ON I-26 IN SOUTH CAROLINA TRAVELING AT ABOUT 70 MPH. I FELT A VERY SLIGHT VIBRATION, JUST SLIGHTLY DIFFERENT THAN NORMAL ROAD VIBRATION AND ABOUT 15 SECONDS LATER, THE RIGHT FRONT TIRE COMPLETELY DISASSEMBLED. THE TREAD SEPARATED FROM THE TIRE BODY BETWEEN THE TWO STEEL BELTS. FORTUNATELY I WAS IN THE RIGHT LANE IN LIGHT TRAFFIC, AND WAS ABLE TO BRING THE TRUCK UNDER CONTROL WITHOUT HITTING ANYTHING, OR ROLLING OVER. THE TIRE WAS INFLATED TO MANUFACTURER'S RECOMMENDATIONS, AND I HAD HIT NOTHING THAT WOULD HAVE CAUSED THE TREAD SEPARATION. I HAD STOPPED FOR FUEL ABOUT 20 MINUTES EARLIER, AND THE TIRES LOOKED NORMAL AT THAT TIME. I WAS NOT HAULING A LOAD, OR PULLING A TRAILER AT THE TIME. IN ROUGHLY A MILLION MILES OR DRIVING I HAVE NEVER HAD A TIRE FAIL LIKE THIS, AND DON'T EVER WANT ANOTHER FAILURE LIKE IT. I HAVE ALWAYS HAD SOME SORT OF WARNING OF AN INCIPIENT FAILURE. THE TIRES WERE ON THE TRUCK WHEN I BOUGHT IT ABOUT ONE AND ONE-HALF YEARS AGO, SO I DON'T KNOW WHERE THEY WERE PURCHASED. I HAD THE TRUCK ALIGNED TWICE, AND THE TIRES ROTATED AS PART OF NORMAL MAINTENANCE. THE SEPARATED TREAD CAUSED ABOUT $4000 DAMAGE TO MY VEHICLE. I HAVE CONTACTED SIGMA PRODUCT LIABILITY AND FILED A REPORT WITH THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323484April 2, 2010
STEERING
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT IN SEPTEMBER 2009, HE NOTICED A WHINING NOISE WHEN MAKING A LEFT TURN. THE FAILURE PROGRESSED AND BECAME A RATTLING NOISE. IN JANUARY 2010, THE CONTACT NOTICED THAT THERE WAS NO POWER STEERING AT ALL WHEN MAKING LEFT TURNS. THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALERSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE CURRENT MILEAGE WAS 40,016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323274April 1, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR FACILITY TO HAVE THE TIRES ROTATED WHEN HE WAS INFORMED THAT THE ENTIRE LOWER BALL JOINT ASSEMBLY WAS DEFECTIVE AND THE CALIPER AND BRAKE PADS WERE LOOSE AND FLOPPING AROUND. THE MECHANIC REFUSED TO REPAIR THE VEHICLE BECAUSE OF THE SEVERITY OF PROBLEM. THE CONTACT DROVE THE VEHICLE TO AN AUTHORIZED DEALER BUT WAS TOLD THAT IT COULD NOT BE INSPECTED UNTIL THE FOLLOWING WEEK. THE CONTACT HAD NOT CALLED THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 91,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323128March 30, 2010
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
2004 CHEVROLET SILVERADO SEAT CAUGHT FIRE DUE TO THE SEAT HEAT SWITCH MALFUNCTIONING. *KB THE CONSUMER STATED THE SEAT HEAT SWITCH WAS STICKING, WHICH CAUSED A SHORT. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10322888March 30, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. THE CONTACT STATES HE WAS DRIVING AT ABOUT 55MPH ON THE HIGHWAY WHEN HE NOTICED THERE WAS SMOKE COMING FROM UNDER THE HOOD AND THREW THE HEATER VENTS INTO HIS VEHICLE. THE CONTACT STATES HE PULLED HIS VEHICLE OVER INTO A PARKING LOT AND BY THE TIME HE STEPPED OUT OF HIS VEHICLE THERE WAS FLAMES COMING FROM UNDER THE HOOD. THE CONTACT ALSO STATES THE HOOD WOULD NOT OPEN. THE FIRE DEPARTMENT WAS CONTACTED AND WHEN THEY ARRIVED THERE IT TOOK THEM A HOUR TO PUT THE FIRE OUT. THE FIRE REPORT IS AVAILABLE.THE CONTACT STATES HE WAS NOT INJURED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 43,000. AR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10322331March 26, 2010
SERVICE BRAKES, HYDRAULIC
2004 CHEVROLET SILVERADO 2500HD HAS SEVERLY RUSTED BRAKE LINES AND ROTORS WHICH COULD LEAD TO BRAKE FAILURE. BRAKE LINES SHOULD NOT RUST AWAY IN A FEW YEARS AND ONLY 11000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319940March 15, 2010
STEERING:COLUMN
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHENEVER THE CONTACT WOULD TURN THE STEERING WHEEL TO THE RIGHT HE NOTICED A GROWLING SOUND COMING FROM THE STEERING COLUMN ESPECIALLY WHEN SWITCHING LANES. HE TOOK THE VEHICLE TO THE DEALERSHIP AND THE DEALER INFORMED THE CONTACT THAT THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 49,300 AND THE FAILURE MILEAGE WAS APPROXIMATELY 48,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319409March 13, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2004 CHEVY SILVERADO I HAVE TO PLAN MY STOP OR I WILL CRASH I HAVE HAD TO SWERVE IN ON GOING TRAFFIC TO KEEP FROM HITTING PEOPLE MY TRUCK HAS EXTREMELY POOR STOPPING IS THERE A RECALL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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