Chevrolet Silverado Complaints (2020)

902 consumer complaints on file.

#11342317July 30, 2020
SERVICE BRAKES, ENGINE, STEERING
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341057July 23, 2020
UNKNOWN OR OTHER
THE TRANSMISSION LOCKED UP WHEN SLOWING DOWN AT A EXIT FROM OHIO TURNPIKE. THE VEHICLE WAS THRONE INTO A SKID JUST MISSING TWO LIGHT POLES. THE VEHICLE ONLY HAD 505 MILES ON IT ,THE DEALER INSTALLED A NEW TRANSMISSION IN IT . WE NOW HAVE 650 MILES ON IT AND HOPE THIS OR OTHER ISSUES OF SAFETY DON'T ARISE .WE HOPE THAT THERE ARE NOT OTHER TRUCKS OUT THERE WITH THIS PROBLEM .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340774July 21, 2020
STEERING
THE VEHICLE ALWAYS PULLS TO THE RIGHT. AFTER TWO INSPECTIONS AND ALIGNMENT CHECKS BY THE GM DEALER THEY STATED THAT IT IS A SOFT WEAR PROBLEM THAT THEY HAVE NO FIX FOR. IT TAKE CONSIDERABLE EFFECT TO KEEP THE VEHICLE ON THE ROADWAY. ALSO THEIR IS AN ISSUE WITH THE STEERING SYSTEM. THE STEERING WHEEL CAN BE PULLED OUT OF THE DRIVERS HAND IF A POT HOLE IS ENCOUNTERED. THERE HAS ALSO BEEN TWO SITUATION WHEN HARD BRAKING WAS REQUIRED THE VEHICLED PULLS HARD TO THE LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340368July 20, 2020
STEERING
STARTED THE ENGINE AND HAD NO POWER STEERING. I HAD A MESSAGE THAT SAID SERVICE ECS I BELIEVE. POWER STEERING HAS STARTED WORKING AGAIN SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340002July 17, 2020
SERVICE BRAKES
WHEN I STOP SLOWLY THE BRAKE PEDAL STARTS TO MAKE A NOISE AND STARTS TO SHAKE. YOU CAN LITERALLY FEEL YOUR FOOT SHAKING WHEN STOPPING SLOWLY. IT DOES NOT MAKE IT EVERY TIME BUT WHEN IT DOES IT MAKES IT LIKE 4 TIMES. I FIRST NOTICED THIS WHEN DRIVING ON THE HIGHWAY WHILE ON A ROAD TRIP THEN IT STARTED DOING IT ON THE CITY STREET. IT DOES IT WHEN YOU ARE MAKING A STOP BUT HAVENT STOPPED COMPLETELY BECAUSE WHEN YOU COME TO A COMPLETE STOP IT STOPS DOING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340017July 17, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
THIS VEHICLE WAS DELIVERED TO ME IN LATE MARCH 2020. NEW SMYRNA BEACH CHEVROLET SOLD ME TWO FAULTY VEHICLES. THE FIRST THEY TOOK BACK AND NOW THIS SECOND VEHICLES BACK UP CAMERA WORKS INTERMITTENTLY FROM DAY ONE. GM NOR THE DEALER SHIP CAN LOCATE THE REPLACEMENT PART AND THIS HAS BEEN ON-GOING FOR 3 MONTHS NOW. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS A FAULTY CAMERA. I FEAR THAT AS A RESULT, BODILY INJURY COULD RESULT TO SOMEONE ELSE. GM HAS FAILED TO GIVE ME AN ETA ON THE PART, FAILED TO PUT ME IN A LOANER VEHICLE, AND FAILED TO RESOLVE THE PROBLEM BY OFFERING ADEQUATE TRADE ASSISTANCE TO GET ME INTO A WORKING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338941July 12, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BRAKE SYSTEM FAILURE ON 2020 CHEVROLET SILVERADO 1500. MULTIPLE DASH WARNINGS NOTIFYING OF BRAKE FAILURE, ESC FAILURE, AND SERVICE BRAKE SYSTEM WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337568July 5, 2020
ELECTRICAL SYSTEM
DEAD BATTERY AT 1400 MILES... NO WARNINGS AND NO LIGHTS LEFT ON, NO EXCUSES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331267June 27, 2020
SERVICE BRAKES
I WAS PARKED AT A LOCAL LAKE WHEN I STARTED MY 2020 CHEY TRUCK AND NOTICED SEVERAL WARNINGS ON MY INSTRUMENT CLUSTER. BRAKE SYSTEM FAILURE, CHECK ENGINE LIGHT, SERVICE ESC & SERVICE TRAILER BRAKE. I BACKED UP SLOWLY AND NOTICE MY BRAKE PEDAL WAS HARD AND IT TOOK A LOT OF EFFORT TO GET IT TO STOP. THERE WAS A WARNING THAT SAID DRIVE NO FASTER THAN 43 MPH. THE TRUCK WOULD NOT EXCEED 43 MPH. I DROVE IT HOME ABOUT 3 MILES. WHEN I GOT HOME I TURNED OFF & RESTARTED THE TRUCK ALL ERROR CODES WERE GONE, BUT THE ENGINE LIGHT WAS STILL ON. THE BRAKES SEEM TO BE WORKING FINE, BUT I AM STILL TAKING IT TO THE DEALER MONDAY TO BE SAFE. I HAVE READ THAT THIS IS A COMMON PROBLEM AND SHOULD BE A RECALL, BUT I COULD NOT FIND ONE FOR MY VEHICLE. EVERYONE THAT OWNS ONE OF THESE TRUCKS SHOULD BE INFORMED ABOUT THIS ISSUE. IF PEOPLE ARE NOT AWARE OF THIS PROBLEM THERE WILL BE SOME SERIOUS ACCIDENTS BECAUSE OF THESE BRAKE FAILURES. NEVER THOUGHT I WOULD HAVE THIS PROBLEM FROM A CHEVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331032June 26, 2020
SERVICE BRAKES
SERVICE BRAKE ASSIST SERVICE ESC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330260June 23, 2020
POWER TRAIN, SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
I WAS STOPPED N THE DRIVE THRU AT IN-N-OUT WITH MY FOOT ON THE BRAKE AND THE ECO SYSTEM HAD TURNED OFF THE MOTOR. IT SPONTANEOUSLY TURNED BACK ON WITHOUT ME LIFTING MY FOOT OFF OF THE BRAKE AND THE TRANSMISSION ENGAGED AND THE TRUCK LAUNCHED FORWARD APPROXIMATELY 12-18 INCHES. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. IT ALSO HAPPENED ONE NIGHT ABOUT 2 MONTHS AGO. THIS COULD HAVE BEEN VERY DANGEROUS, I COULD HAVE HIT SOMEONE OR THEIR CAR OR I COULD HAVE EVEN RECEIVED WHIPLASH MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328823June 15, 2020
EXTERIOR LIGHTING
THE INFOTAINMENT SYSTEM GOES TO MAX BRIGHTNESS AT NIGHT BLINDING THE DRIVER MAKING IT NEAR IMPOSSIBLE TO USE MIRRORS. THERE IS NO ADJUSTMENT TO CORRECT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327726June 8, 2020
STEERING
ON TWO SEPARATE OCCASIONS: ON THE HIGHWAY AT SPEEDS OF APPROX 50-70 MPH, THE POWER STEERING FEEDBACK WHILE MOVING THROUGH A LEFT CURVE FAILED. THE WHEEL DID NOT REACT BACK TO THE CENTER WHEN THE STEERING WHEEL WAS "LET GO". THE STEERING WHEEL FELT "DEAD" AND STAYED IN THE LEFT TURN POSITION. WHEN COMING OUT OF THE LEFT TURN/CURVE, THE WHEEL HAD TO BE FORCED BACK TO CENTER. PULLING OVER AND TURNING THE TRUCK OFF AND THEN ON, SEEMED TO FIX THE ISSUE TEMPORARILY. FEELS EXTREMELY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327757June 8, 2020
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
INFOTAINMENT SCREEN IS TOO BRIGHT FOR NIGHT DRIVING. NO DIMMER CONTROL. THE BACKUP CAMERA IS SO BRIGHT YOU CANNOT SEE OUT OF THE CAB. I ALMOST RAN INTO A TREE TYING TO BACK THIS THING UP AT NIGHT. DRIVING AT NIGHT, I WAS CONSTANTLY DISTRACTED BY THE BRIGHTNESS OF THE DISPLAY. YOU CAN TURN OFF THE DISPLAY, BUT IF YOU NEED NAVIGATION THAT DOESN'T WORK. YOU CAN DIM THE INTERIOR LIGHTS, BUT BY THEE TIME THE INFOTAINMENT SCREEN IS DIM ENOUGH YOU CAN NO LONGER SEE THE GAUGES. THE VEHICLE WAS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326551May 29, 2020
SERVICE BRAKES
2020 SILVERADO LT WITH ONLY 4660 MILES WAS PARKED IN A NEIGHBORHOOD DRIVE WAY WHERE OUR 17 YEAR OLD SON HAD SPENT THE NIGHT WITH A FRIEND. HE STARTED THE TRUCK TO LEAVE AND IMMEDIATELY HAD SEVERAL ALARMS; BRAKE SYSTEM FAILURE, DRIVE NO FASTER THAN 62 MPH, SERVICE TRAILER BRAKE, SERVICE ESC. HE TRIED TO EASE OUT OF THE DRIVE TO TEST BRAKES, ABOUT 5-10 MPH; HE HAD NO BRAKES, ZERO BRAKES! HE ROLLED TO THE EDGE OF THE DRIVEWAY AND TURNED THE TRUCK OFF. AFTER ABOUT 5 MINS HE STARTED THE TRUCK AGAIN AND THE BRAKES WERE WORKING AND ALARMS WERE CLEARED BUT CHECK ENGINE LIGHT REMAINED ON. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE LED TO MUCH WORSE ENDING. AFTER RESEARCHING ONLINE, WE FOUND THAT THIS IS VERY COMMON AND GM HAS DONE 2 RECALLS ON THIS PROBLEM YET IF YOU AREN'T AWARE OF IT, YOU, YOUR FAMILY OR OTHER INNOCENT DRIVERS COULD BE KILLED BECAUSE GM AND THE NHTSA HAVE NOT MOVED STRONGLY ENOUGH TO WARN OWNERS, THERE SHOULD BE A NATIONWIDE 'DO NOT DRIVE' ALERT ISSUED ON THESE VEHICLES. I HAVE CONTACTED MY ATTORNEY TO SEE HOW TO PROCEED AND OUR SON WILL NOT RISK HIS LIFE IN THIS TRUCK AGAIN. NO BRAKES AND NO EMERGENCY BRAKE!! WOULD GM'S CEO LET THEIR 17 YEAR OLD DRIVE THESE DANGEROUS TRUCKS? THE NHTSA NEEDS TO TAKE IMMEDIATE DIRE ACTION ON THIS, LOOK AT YOUR OWN WEBSITE AT HOW MANY COMPLAINTS THERE ARE ON THIS EXACT PROBLEM! MY ATTORNEY READ YOUR SITE AND HE SAYS YOU ALL CAN'T DENY KNOWING THE PROBLEM EXIST, TAKE ACTION BEFORE DRIVERS DIE. GM AND NHTSA ARE BEING NEGLIGENT ON THIS AND I WILL GLADLY TESTIFY IN ANY CLASS ACTION LAWSUIT AND UNFORTUNATELY THERE WILL BE SOME. GM SHOULD DO THE RIGHT THING AND IMMEDIATELY ADVISE ALL DRIVERS OF 2019-2020 CHEVY SILVERADOS TO STOP DRIVING THEIR NEW $40,000 TRUCKS AND CALL A LOCAL DEALER TO COME GET IT. DRIVERS WHO READ THIS PLEASE BE ADVISED, THIS IS VERY DANGEROUS AND SOME GM DRIVER WILL DIE BECAUSE OF THIS BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325525May 22, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
I HAVE A 2020 SILVERADO 1500 THE BACK UP CAMERA IS SO BRIGHT AT NIGHT TIME (THE SCREEN BRIGHTNESS AND ITS WHITE WASHED/ TOO HIGH OF CONTRAST) THAT IT MAKES IT UNSAFE TO BACK UP AT NIGHT TIME. I AM BLINDED BY THE SCREEN AND CANT EVEN USE THE SCREEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325350May 20, 2020
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I PURCHASED THE VEHICLE AND 7 DAYS LATER IT WOULD NOT START AND THE BATTERY WAS COMPLETELY DEAD HAD TO BE TOWED TO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324334May 12, 2020
ELECTRICAL SYSTEM
THIS IS MY SECOND COMPLIANT, ON 5/7/20, AFTER MY SHIFT ENDED. THE TRUCK WOULD NOT START. I CALL THE SALES PERSON, WE WENT OVER SEVERAL STEPS AND IT STILL WOULD NOT START. I CALLED ON STAR. SHE SAID WILL DO A DIAGNOSTIC. WHEN SHE STARTED EVERY THING WELL OUT. I CALL BACK BY PHONE AFTER AN HALF HOUR..THEY SENT ME A JUMPER. THE NEXT DAY I TAKEN IT TO THE DEALER. THEY RESET EVERY THING. SAID BEFORE I PURCHASED IT MAY HAVE SAT ON THE 6 MONTH. I HAD IT FOR WEEKS! ON 5/II/20, I TURNED THE ENGINE OFF GOT OUT AND LOCKED THE TRUCK. A FEW SECONDS CAME BACK AND UNLOCK TRUCK, OPEN THE DOOR THE RADIO WERE STILL ON. AFTER THAT IT CUT OFF. I WAS PARTED AT BJS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323321May 5, 2020
ENGINE
AT COLD START UP, THE TRUCK IMMEDIATELY ILLUMINATED THE CHECK ENGINE LIGHT WITH A MESSAGE OF REDUCED ENGINE POWER. A SHUT DOWN AND RESTART PRODUCED THE SAME RESULTS. SHUT THE TRUCK OFF AND PULLED THE TROUBLE CODE P26BB. NEXT START UP, CHECK ENGINE LIGHT WAS STILL ON, BUT THE REDUCED ENGINE POWER MESSAGE WAS GONE. DROVE IT TO THE DEALER WITH NO PROBLEMS, WHERE THEY DIAGNOSED A FAULTY COOLANT FLOW VALVE. 38 DAYS LATER IT STILL SITS AT THE DEALER STILL NOT REPAIRED. IF THIS PROBLEM WAS TO HAPPEN UNEXPECTEDLY WHILE DRIVING, REDUCED ENGINE POWER COULD PRODUCE DANGEROUS CONDITIONS IN CERTAIN SITUATIONS ( IE PULLING INTO TRAFFIC, MERGING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323426May 5, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
BRAND NEW TRUCK WITH ONLY 450 MILES. FIRST INCIDENT WAS CHECK ENGINE LIGHT CAME ON , BRAKE PEDAL WAS REALLY HARD TO PRESS ALMOST HIT CAR INFRONT OF ME. SECOND INCIDENT ALL LIGHTS CAME BACK UP ABS,SRS, TRAILER BRAKE MODULE, PARKING BRAKE, TRUCK WILL NOT GO FASTER THAN 42MPH. AND BRAKE PEDAL WAS REALLY HARD AGAIN. CALL ONSTAR FOR A DIAGNOSTIC AND CODE CAME UP, C05B0,P25A2. CHECK ENGINE LIKE CAME OFF. WENT TO DEALER TODAY AND THEY SAID NOTHING CAN BE DONE , BECAUSE NO LIGHT IS ON. SERVICE ADVISOR REFUSE TO PUT SCANNER TO READ ANY STORED CODE. SERVICE ADVISOR SAY IT CAN BE THE COMPUTER IS RESENTING, NEED TO KEEP DRIVING VEH UNTIL CHECK ENGINE LIGHT COMES BACK ON AGAIN. NO FEEL SAFE ON NEW VEH WITH NO BRAKES TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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