Chevrolet Silverado Complaints (2004)
1,846 consumer complaints on file.
- #10382729February 15, 2011ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET SILVERADO DASH GAUGES ERRATIC-FUEL AND SPEEDOMETER GAUGE DO NOT FUNCTION PROPERLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10382675February 14, 2011ELECTRICAL SYSTEM
INSTRUMENT PANEL CLUSTER HAS STARTED PROVIDING INACCURATE READINGS INCLUDING ERRATIC SPEED DISPLAY. PROBLEM STARTED AT 86,000 MILES. CHEVROLET WILL NOT COVER REPLACEMENT AS OVER THE MILEAGE LIMIT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10382231February 9, 2011UNKNOWN OR OTHER
THERE IS A RATTLING TRANSMITTED THROUGH THE STEERING WHEEL AND HEARD AND FELT BY THE DRIVER. IT IS ESPECIALLY NOTICEABLE DURING LOW SPEED DRIVING AS WELL AS WHEN TURNING OR DRIVING OVER ROUGH TERRAIN. IT HAS BEEN IDENTIFIED BY GM IN A TECHNICAL SERVICE BULLETIN (TSB NUMBER 06-02-3-0056, ISSUE DATE 1-20-06, CAUSE INADEQUATE LUBRICATION ON STEERING INTERMEDIATE SHAFT) FOR VARIOUS YEARS OF GM TRUCKS. I BELIEVE THIS IS AN ACCIDENT WAITING TO HAPPEN AND A RECALL SHOULD BE MADE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10380161February 3, 2011UNKNOWN OR OTHER
THE SPARE TIRE UNDERNEATH THE 2004 CHEVY SILVERADO WILL NOT RELEASE FROM THE CABLE MECHANISM WHEN LOWERED. I WAS ABLE TO GET THE TIRE TO LOWER APPROXIMATELY TWO TO THREE INCHES BUT THE SECONDARY LOCKING MECHANISM WOULD NOT RELEASE THE TIRE FROM THE MECHANISM HOLDING IT. SEARCHING MANY WEBSITES UNDER THE KEYWORDS "2004 CHEVY SILVERADO SPARE TIRE WILL NOT RELEASE FROM MOUNT" SHOWED THAT THIS IS AN ENORMOUSLY HUGE AND WIDESPREAD PROBLEM FOR MOST MODELS CONTAINING AN UNDER THE VEHICLE SPARE TIRE MOUNTING MECHANISM. I WAS FORTUNATE THAT I WAS IN THE CITY WHEN MY TIRE WENT FLAT BECAUSE I WAS ABLE TO CALL A WRECKER QUICKLY. BUT, FOR THE TIMES I AM TRAVELING ON THE HIGHWAY THIS HAS MADE ME COME TO THE REALIZATION THAT THIS IS AN ENORMOUS SAFETY ISSUE. WHY HASN'T THIS DESIGN FLAW BEEN ADDRESSED BY GM? IT IS NOW APPARENT TO ME THIS HAS BEEN GOING ON FOR QUITE SOME TIME. I FIRMLY BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY GM AS A DESIGN FLAW? IN ADDITION, IT REALLY SHOULD BE AN ITEM THAT NEEDS TO BE ADDRESSED BY A NATIONWIDE RECALL. I UNDERSTAND THAT MY VEHICLE IS SEVEN YEARS OLD, BUT FROM READING THE WIDESPREAD COMPLAINTS ABOUT THIS DESIGN FLAW (NOT BEING ABLE TO RELEASE THE SPARE TIRE), I FELT IT WAS IMPORTANT TO REPORT ABOUT THE WIDESPREAD FAILURES IN THE MOUNTING MECHANISM FOR UNDER THE TRUCK BED SPARE TIRES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10379873February 1, 2011ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE SPEEDOMETER ON HIS VEHICLE WAS FAULTY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT INSTEAD OF JUST REPAIRING THE SPEEDOMETER, THEY NEEDED TO REPLACED THE ENTIRE INSTRUMENT CLUSTER. THE DEALER WAS CONTACTED AND STATED THAT THEY WERE AWARE OF THE FAILURE BUT WERE UNABLE TO HELP SINCE THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 98,000. UPDATED 3/14/11 *CN THE CONSUMER WAS INFORMED CHEVROLET WOULD REPLACE THE INSTRUMENT CLUSTER UP TO 5,000 MILES AND THEY WOULD BILL THE CONSUMER $500-700 TO HAVE THE INSTRUMENT CLUSTER REPLACED SINCE THE VEHICLE HAD OVER 95,000 MILES. UPDATED 03.21.11.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10378715January 26, 2011SERVICE BRAKES, HYDRAULIC
TRUCK: 2004 CHEVROLET SILVERADO 2500HD, 6.6L DIESEL. LOCATION: UPSTATE NY PROBLEM: WHILE TESTING THE BRAKES BEFORE TOWING A TRAILER, THE PEDAL PUSHED COMPLETELY TO THE FLOOR AND BRAKE FLUID POURED TO THE GROUND FROM UNDER THE DRIVERS SIDE DOOR. UPON INSPECTION OF THE BRAKE LINES, IT SHOWED ONE OF THE LINES ON THE FRAME RAIL HAD SEVERE CORROSION AND HAD BURST. ALL OF THE BRAKE FLUID DRAINED OUT OF THE MASTER CYLINDER THROUGH THIS BROKEN LINE. I CHECKED THE OPERATION OF THE BRAKES AFTER THE BROKEN LINE TO SEE IF I HAD ANY ABILITY TO STOP THE VEHICLE. THIS WAS NOT THE CASE AS THE BRAKES WOULD NOT EVEN STOP THE VEHICLE FROM MOVING AT AN IDLE. IF THIS HAD OCCURRED AT OPERATING SPEEDS, ESPECIALLY WHILE TOWING, I WOULD HAVE NOT BEEN ABLE TO STOP THE VEHICLE. CURRENTLY THE TRUCK IS AT A REPAIR FACILITY TO HAVE THE LINES REPLACED AND SYSTEM CHECKED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10378865January 26, 2011ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
RECENTLY I DEVELOPED AN EXHAUST LEAK NEAR THE FRONT OF THE EXHAUST SYSTEM NEAR THE ENGINE. UPON INSPECTION I FOUND THE BACK MANIFOLD BOLT HAD BEEN BROKEN OFF ON THE DRIVERS SIDE (I MAY ALSO HAVE A BROKEN BOLT ON THE PASSENGER SIDE AS WELL). I TOOK THE VEHICLE TO MY LOCALLY RESPECTED MECHANIC WITH THE INTENTION OF HAVING THE BROKEN BOLT REMOVED AND A NEW ONE INSTALLED. I WAS NOTIFIED THAT THIS WAS A COMMON PROBLEM WITH THESE GM VEHICLES (2004 SILVERADO 2500HD). I WAS FURTHER INFORMED THAT THERE WAS NO WAY THE REPAIR WOULD BE SIMPLE DUE TO THE FACT THERE WAS NO PRACTICAL MANNER IN WHICH TO EXTRACT/DRILL OUT THE BROKEN BOLT FOR REPLACEMENT. I WAS TOLD THE HEAD WOULD NEED TO BE REMOVED IN ORDER TO EFFECT THE REQUIRED REPAIR WHICH WOULD COST SOMEWHERE BETWEEN $700-$1000. THIS REPAIR IS NOT COST EFFECTIVE TO ME FOR WHAT IS PROBABLY A $3.00 BOLT. RESEARCHING THIS ISSUE ON THE INTERNET I FOUND OUT IT IS IN FACT A PROBLEM WITH THESE VEHICLES DATING BACK TO 1999. WHY HAS GM NOT BEEN REQUIRED TO REPAIR THIS ITEM AT NO COST TO THE OWNER IF IT IS THIS WIDESPREAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10378639January 25, 2011ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. THE CONTACT WAS DRIVING 60 MPH WHEN THE SPEEDOMETER FAILED AND INDICATED THAT HE WAS TRAVELING 90-100 MPH. THE DEALER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10378658January 25, 2011ELECTRICAL SYSTEM
THE GAUGES STOPPED WORKING ON THE VEHICLE. THE SPEEDOMETER STOPPED WORKING WHICH CAUSED ME TO GET A TICKET AND NEXT THE GAS GAGE STOPPED WORKING AND I RAN OUT OF GAS ON THE INTERSTATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10377852January 21, 2011SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2004 CHEVROLET SILVERADO 2500 HD. CONSUMER STATES BRAKE FAILURE WHILE DRIVING *TGW THE CONSUMER STATED IN ORDER TO STOP THE VEHICLE, SHE/HE HAD TO PUSH THE BRAKE PEDAL TO THE FLOOR, GEAR DOWN AND USE THE TRAILER GEAR . THE GEAR WAS THEN PLACED IN PARK WHEN THE CONSUMER REACHED A STOP LIGHT, IN CASE THE VEHICLE LUNGED FORWARD. THE CONSUMER LEFT THE VEHICLE AT HIS/HER MECHANIC TO BE INSPECTED THE NEXT DAY. THE MECHANIC INFORMED THE CONSUMER THAT ALL THE BRAKE LINES HAD RUSTED AND WERE LEAKING IN SOME AREAS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10377147January 19, 2011SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD PICKUP. THE CONTACT WAS REVERSING 5 MPH IN A RESIDENTIAL DRIVEWAY. HE THEN APPLIED THE BRAKES AND THE BRAKE PEDAL WENT INTO THE FLOORBOARD ABNORMALLY. THE CONTACT STATED THAT THERE WAS A LARGE AMOUNT OF BRAKE FLUID LEAKING FROM THE VEHICLE AND ONTO THE CONCRETE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE BRAKE LINES WOULD NEED REPLACING BECAUSE THEY HAD RUSTED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10377922January 19, 2011SERVICE BRAKES, HYDRAULIC
BRAKE LINES, TRANSMISSION LINES AND ENGINE COOLANT LINES ALL FAILING ON 2004 CHEVY SILVERADO 3500 HD AS WELL AS ON 2003 GMC SIERRA 2500 HD. THESE PROBLEMS HAVE CAUSED NUMEROUS AMOUNTS OF TIME TO REPAIR AND REPLAFE, AND TODAY THERE WAS A BRAKE FAILUER ON THE 2004 HD GMC THAT ALMOST RESULTED IN DEADLY ACCIDENT. THESE LINES SHOULD NOT HAVE RUSTED AND WE HAVE ISSUES WITH BOTH VEHICLES ON THE SAME LINES. THESE VEHICLES WERE PRODUCTED WITH INADEQUATE PARTS FOR ALL LINES ON THE UNDERSIDE OF VEHICLE. THERE SHOULD NOT BE 1,000 PLUS COMPLAINTS FROM CONSUMERS REGARDING THE RUSTING OF THESE COMPONENTS, OF WHICH HAVE CUASED SEVERAL MAJOR ANMD LIFE SAFETY ISSUES. THE BRAKE LINES ARE AN INTEGRAL PART OF ANY VEHICLE AND TO HAVE THEM RUST THRU TO THE DEGREE OF ALL THE COMPLAINTS THERE IS OBVIOUSLY AN ISSUE WITH THE COMPENENTS THE MANUFACTURER INSTALLED ON THESE VEHICLES. BETWEEN OUR 2004 CHEVY AND 2003 GMC TRUCKS WE HAVE REPLACED ALL OF THE TRANMISSION COLLANT LINES, OIL ENGINE LINES AND READY TO CHANGE BRAKE LINES IN 1 TRUCK WITH THE OTHER TRUCK HAVING TO ALSO BE REPLACED DUE TO RUST. THE ENTIRE UNDERSIDE COMPENENTS ARE COMPLETELY RUSTED THROUGH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10377931January 19, 2011ELECTRICAL SYSTEM, VISIBILITY
PROBLEM 1.THE PLUG THAT CONTROLS THE BLOWER MOTOR IN MY 2004 CHEVROLET SILVERADO MELTED AND STARTED SMOKING. I REPLACED IT AND 3 MONTHS LATER IT IS NOW HAPPENING AGAIN. WITHOUT THE USE OF THE BLOWER MOTOR I CAN NOT USE THE HEAT,AC OR WINDOW DEFOGGER. THIS TRUCK HAS LESS THAN 50,000 MILES ON IT. WHEN I SEARCH ONLINE I SEE THAT MANY OTHERS HAVE THE SAME PROBLEM. THEIR PLUGS HAVE MELTED AND IN SOME CASES HAVE ALSO STARTED FIRES. NOT HAVING A WINDOW DEFOGGER IS VERY DANGEROUS. PROBLEM 2. THE HEATER BLEND DOOR ACTUATOR HAS STOPPED WORKING. WHAT THIS DID BEFORE THE PLUG MELTED WAS TO CONTROL THE TEMP OF THE AIR COMING OUT OF THE VENTS. WHEN IT STOPS WORKING LIKE IT DID TO ME WAS TO BLOW BURNING HOT AIR RIGHT IN MY FACE EVEN WITH THE AC ON. IMAGINE DRIVING AT 55 MPH AND HAVE THESE THINGS HAPPEN TO YOU. PLEASE MAKE GENERAL MOTORS RECALL THEIR PRODUCTS AND FIX THEM SO THIS PROBLEM WILL NOT OCCUR AGAIN. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10377081January 18, 2011ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 25-30 MPH HE NOTICED THAT THE SPEEDOMETER WAS NOT WORKING PROPERLY. THE SPEEDOMETER DISPLAYED THE INCORRECT SPEED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE FAILURE MILEAGE WAS 66,700 AND THE CURRENT MILEAGE WAS 66,919. UPDATED 02/18/11 *BF THE CONSUMER STATED HE CONTACTED GM AND THEY REFERRED HIM TO A DEALER TO HAVE THE SPEEDOMETER FIXED AND IS WORKING CORRECTLY. UPDATED 02/23/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10375442January 10, 2011SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO DECELERATE, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIFT TO A STOP ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT THE BRAKE LINE WAS SEVERELY RUSTED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10374921January 6, 2011SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING, SHE DEPRESSED THE BRAKE PEDAL WHICH SUDDENLY EXTENDED TO THE FLOORBOARD. SHE WAS ABLE TO STOP THE VEHICLE BY USING THE GEARS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE BRAKE LINES WERE RUSTED AND LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 69,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373853January 3, 2011WHEELS
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT FOUR OF THE EIGHT STUDS AND LUG NUTS THAT HELD THE TIRES AND WHEELS WERE MISSING FROM THE FRONT PASSENGER SIDE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THERE ARE NO RECALLS AND HE WOULD HAVE TO PAY FOR ANY REPAIRS. THE DEALER WAS CONTACTED BY THE MANUFACTURER WHO INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR THEM TO RUN A DIAGNOSTIC TEST BUT AT A COST TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373501December 30, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON MY 2004 CHEVY SILVERADO STOPPED WORKING. AS I HAVE BEEN DOING MY RESEARCH THIS IS A VERY COMMON PROBLEM WITH THOUSANDS OF PEOPLE. CHEVY HAS OFFERED TO FIX THE PROBLEM FOR TRUCKS UNDER 70000. MOST PROBLEM HAPPEN AFTER THE NUMBER THEY SELECTED. THIS IS A SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372384December 25, 2010ELECTRICAL SYSTEM
IGNITION SWITCH FAILURE 2004 CHEVROLET SILVERADO ... VEHICLE SET CODES P-2761, P-0740, P-0753, P-0758, P-0785 ... I RESEARCHED FAILURES AND FOUND TO BE RELATED TO TRANSMISSION CODES CAUSED BY IGNITION SWITCH FAILURE...FURTHER RESEARCH INDICATES THIS HAS BEEN A KNOWN DEFECT AND GM HAS A FIX LISTED TO ITS' DEALERS... THIS PROBLEM IS NOT ONLY RELATED TO CHEVROLET TRUCKS BUT NEARLY ALL VEHICLES PRODUCED BY GM. NECESSARY PARTS WERE OBTAINED AND REPAIR MADE....NOT DONE BY GM...GM DEALER WANTED 845.00 TO MAKE REPAIR...PART COST 45.00, REST LABOR GM ALSO MADE CORRECTIONS TO THE FAULTS DURING THE 2005 MODEL YEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372332December 24, 2010ELECTRICAL SYSTEM
INSTRUMENT CLUSTER IE( SPEEDOMETER /FUEL GAUGE ) FAILED OR WORKS PARTIALLY. THIS PROBLEM HAS BEEN ONGOING FOR 2 YEARS.FINAL FAILURE WAS 12-19-2010 . GM HAS REFUSED TO PAY FOR THE PART REPLACEMENT AND THE DEALER THAT DIAGNOSED THE PROBLEM IS REQUESTING I PAY FOR THE DIAGNOSIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0