Chevrolet Silverado Complaints (2020)

902 consumer complaints on file.

#11757341August 17, 2026
POWER TRAIN
VIN: [XXX] Make/Model/Year: 2020 Chevrolet Silverado 3500HD, Duramax L5P, Allison 10L1000 Recall: N242454440 / N242454441 (NHTSA 24V797) Description: Vehicle had N242454440 completed May 2026 (TCM software update for harsh shift / wheel lockup). On XXX at 103k miles, vehicle exhibited same defect: harsh downshift 8th-9th gear, CEL on. Diagnosed as TCM failure per N242454441. Vehicle at O'Reilly Chevrolet Tucson since XXX (18 days out of service as of XXX). Dealer states TCM on national backorder, SPAC ticket opened, no ETA. Dealer denied courtesy transportation stating out of warranty at 103k, despite recall being federal safety recall with 15yr/150k special coverage. This is failure of remedy for safety recall that can cause momentary rear wheel lockup. No parts available, no transportation provided. What I want: GM to provide rental coverage and expedite TCM repair per recall obligations. Owner: [XXX], [XXX], [XXX], [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757522August 17, 2026
ENGINE
The check engine light indicate P0016 crankshaft camshaft position. It has been diagnosed by a mechanic that the timing belt is stretched. Chevrolet has redesigned these parts due to the premature failure but has not issued a recall to install the redesigned parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757103August 15, 2026
ENGINE
Dfn failure Cylinder 6 140,000 MI oil changes done at 20% using nothing but mobile one full synthetic 0w 20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756684August 13, 2026
POWER TRAIN
On the transmission for the 8-speed I'm wondering why mine hasn't been recalled when all the others have been recalled were made the same basically time. And I'm having the same issues as those other transmissions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756458August 12, 2026
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle was running rough and the vehicle lost automotive power. The check engine warning light was illuminated. Additionally, the transmission made an abnormal sound while starting the vehicle and while driving, and the torque converter was shuddering. The contact and his father diagnosed the vehicle as having a cylinder misfire and performed a compression test on the engine. The contact replaced the lifter and push rods, deactivated and removed the Dynamic Fuel Management (DFM), modified the engine, replaced transmission fluid, and used Lube Gard Instant Shudder Fixx for the torque converter shudder. The manufacturer was made aware of the failure. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756271August 11, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Unknown which system failed. While driving on the freeway, truck lost power for a few seconds. Dash lights turned off and back on. Our safety and the safety of others on the freeway were at risk as we had no control of the vehicle. Have not had the truck checked for the problem. Scared to drive it. No warnings appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755940August 10, 2026
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at undisclosed speeds and towing a trailer, the message "Trailer Brake Disconnected" was displayed with an audible chime. The vehicle was inspected by the dealer, but no fault was found with the vehicle. Upon investigation, the contact discovered Service Update Program: N232414840; and associated the failure with the service update. The dealer and the manufacturer confirmed that the vehicle was not included in the program. The vehicle was not repaired. The failure mileage was approximately 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754960August 5, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact owns a 2020 Chevrolet Silverado 1500. It was discovered that there was a mileage discrepancy. The contact stated that at the time of purchase, the vehicle mileage was approximately 54,753. The current mileage was approximately 56,000. As per a Carfax report, the contact discovered the vehicle was reported stolen on May 2nd, 2025, with the vehicle mileage at 102,610. The contact was concerned that the odometer was altered prior to the purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754338August 2, 2026
TIRES, TIRES:TREAD/BELT
Tire size 275 65 R20 entire tread came completely off the tire & caused damage to my fender & fender well. This tire had approximately 29,830 miles on it. It was 1 of the original tires from the factory on this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753094July 27, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Description of Problem: While driving, the engine intermittently revs on its own without any input from the accelerator pedal. During these episodes, the vehicle also shakes/vibrates noticeably. This has occurred [once / multiple times — specify frequency, e.g., “several times over the past X weeks”]. The engine revving is not consistent with normal acceleration and appears unrelated to throttle position. The shaking is felt throughout the cabin and is most noticeable [at idle / at speed / when the revving occurs — specify if known]. Safety Concern: This creates a risk of sudden, unintended changes in vehicle speed or loss of control, particularly if it occurs in traffic, while merging, or at highway speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751449July 20, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
The Electronic Parking Brake System on my 2020 Chevy Silverado 1500 continuously malfunctions. Chevy/ GM Customer Support has been made aware of this issue and continues to disregard it entirely. The Electronic Parking Brake, which is an automatic function that cannot be turned off or bypassed, fails to fully disengage when the vehicle is taken out of Park. The Electronic Parking Brake remains very slightly engaged, producing a slight noise while driving and causing excessively premature wear on the vehicles pads and rotors. My vehicle has about 64,000 miles on it, and I have had to replace my rear brakes twice now already, due to this issue. The majority of those 64,000 miles are from uninterrupted highway driving. Each time the rear brakes were replaced, I had the dealership inspect the braking system. The dealership was not able to definitively confirm for some reason but was able to speculate that the aforementioned is likely what is going on. I find that any malfunction of such a critical part of the vehicle and the safety of it's operators and passengers poses a major safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750750July 16, 2026
UNKNOWN OR OTHER
Key will not fully turn back and release, keeping the accessories running. After many start, shift, move a little and waiting for a period of time it eventually turns to normal to remove. I’ve seen articles on if it says “shift to park” on the dash lights and it does not. Bought used with 70,000 10/24 and continues to get worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750487July 15, 2026
POWER TRAIN
While driving my transmission has a shutter. The shutter started about yr and half ago and I have just maintained with shutter stop. I know there is a recall on manufactured parts for other Chevrolet trucks in the same yr
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749482July 10, 2026
ENGINE
Dear Sir or Madam, I am submitting this complaint to request that the Federal Trade Commission investigate General Motors (Chevrolet) regarding what appears to be a known engine defect affecting the 2020 Chevrolet Silverado and the company's handling of this issue. I own a 2020 Chevrolet Silverado. In September 2025, when my truck had only 45,494 miles, I experienced an engine misfire consistent with a defect that has been widely reported by other owners. Through my research, I discovered that General Motors was aware of this issue and, rather than correcting the underlying mechanical defect, reportedly issued a Technical Service Bulletin (TSB) instructing dealerships to reprogram the Engine Control Module (ECM) to reduce or mask the symptoms instead of permanently repairing the root cause. Now, less than one year later, my truck is experiencing the same engine problems again. Although my vehicle has relatively low mileage, it is no longer covered under the factory warranty because of its age rather than its mileage. When I contacted Chevrolet Customer Assistance, I was advised to work with my local dealership to determine whether I might qualify for a "goodwill" repair. I do not believe it is fair for consumers to rely on discretionary goodwill assistance when the manufacturer was allegedly aware of a design defect before or during the time these vehicles were sold. Based on my research, properly repairing the underlying cause of this engine failure can cost as much as $15,000. Consumers should not be expected to bear the financial burden of repairing a defect that the manufacturer allegedly knew existed but failed to adequately correct. I respectfully request that the FTC investigate whether General Motors engaged in unfair or deceptive business practices by: Continuing to market and sell vehicles with a known engine defect. Addressing customer complaints with software reprogramming rather than permanently correcting the underlying mechanical issue. Failing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749485July 10, 2026
ENGINE
While driving my 2020 Chevrolet Silverado 1500 equipped with the 5.3L V8 engine and Dynamic Fuel Management (DFM), the engine developed an internal valvetrain failure resulting in misfires, rough running, and reduced engine performance. The vehicle was diagnosed by a Chevrolet dealership as having failed lifters associated with the DFM system, requiring major engine repairs and replacement of internal engine components. The failure occurred at approximately 81,000 miles and resulted in the vehicle entering a reduced performance condition, creating a potential safety concern when merging, accelerating, or operating in traffic due to the inability to maintain normal vehicle speed and power. The vehicle was inspected and repaired by an authorized Chevrolet dealer. Research shows numerous similar reports from owners of GM 5.3L and 6.2L engines equipped with Active Fuel Management (AFM) and Dynamic Fuel Management (DFM) systems involving lifter and valvetrain failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749281July 9, 2026
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 40 MPH, the vehicle shuddered and downshifted independently. No warning lights illuminated. Additionally, an OBD2 diagnostic scan retrieved diagnostic trouble codes: U0146, U0101, and U0100. A local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not included in any recall. Additionally, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748710July 7, 2026
ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at 35 MPH, the engine started knocking, and the sound grew louder while making a turn. The Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer, where one diagnostic trouble code was displayed, but the vehicle was not repaired. The vehicle was then taken to a second local dealer, who retrieved a code for fuel injector number eight and diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The vehicle was taken to a third dealership, Knapp Chevrolet, where it was diagnosed that the engine needed to be replaced. The vehicle remained unrepaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748501July 6, 2026
POWER TRAIN
Since buying the vehicle I’ve had issues with the truck going into limp mode with codes p0700 as well as p0747. I have taken it to the dealership twice now, when it has arrived the codes were no longer there. Every time the truck went into limp mode the transmission would get stuck into 5th gear stuck at 45 mph. The problem with the truck started at 48,000 miles, the truck currently has 60,000 miles and the problem has been more active. With the dealership not wanting to resolve the issue the truck was taken to another shop to try to fix the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748224July 3, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I have a Trial Boss and it wont shut off when the key is off, KEEPS RUNNING. Did some research and it gave a couple of thing to check.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747679July 1, 2026
FUEL/PROPULSION SYSTEM
The fuel pump driver module. I filled my truck up with diesel and it drove home fine. Later that afternoon left the house and got half mile down the road and the truck just shut off with no warning lamps or message. When this happened, you could not steer the truck and the brakes barley worked, now after the truck cut off a message came to shift in neutral. I was lucky no one was on the road at that time. Now had this happened the day before when I was coming home pulling a 40ft fifth wheel, this could have been catastrophic. When this fuel pump module goes out you have no warning the truck cuts off and you have no steering or brakes. This module needs to be recalled, and something else done to have some kind of warning before everything shuts off. People get these trucks to pull things and sooner than later Chevrolet will be answering to a fatality due to this fuel module, this does not need to be ignored till this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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