Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11694790October 21, 2025
ELECTRICAL SYSTEM
After starting the vehicle. I heard a hissing noise coming from the rear of the cabin. I looked in the rear view mirror and saw a large amount smoke rising from the box where the rear defroster power connects to the window. I immediately shut the vehicle off, got out and walked around the passenger side of the vehicle. As I approached the passenger rear door, the rear passenger window exploded with a Loud pop, shooting glass across the bed of the truck. I know there is currently a recall for this issue in Canada.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11693907October 16, 2025
AIR BAGS
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving 10-15 MPH, the driver and passenger side air bags deployed independently. A dealer and an independent mechanic were contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact sustained injuries to the head and neck. No medical attention was required. No police report was filed. The vehicle was not repaired. The manufacturer was notified of the failure, and they informed him that he would have to wait two to three weeks before getting the diagnosis. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11692403October 9, 2025
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
When driving all gauges go to zero, truck doesn’t illuminate which gear it’s in, warning lights come on (service 4WD, service stabilitrak, service traction control, reduced power steering, service traction control, service trailer brake system ). When NOT driving if these issues show on the dash when parked and the car doesn’t illuminate which gear it’s in, it does not crank over, does not start, there is no clicking noise either like if it was a bad starter. All the dash lights, gauges, radio goes black as if I turn the vehicle off instead of on. This has been happening since around 2020-2021 in Colorado. It was in a shop for over a month with no resolution. In Idaho in 2022-2024 in a shop for a month with no resolution, and now CA in 2025. No mechanic shop can figure out what is wrong, no “certified GM” shop or “certified GM engineer/technician can tell me what’s wrong. I have had the following replaced already and still having issues. Body Control Module (BCM), the Transfer Case control Module (TCCM), and the Brake Control Module (BCM).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692141October 8, 2025
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690260September 29, 2025
SERVICE BRAKES
Upon reversing the vehicle and apply the brake, as if in a parking lot or driveway, if pushing the brake pedal more than twice the pedal becomes hard and the vehicle becomes hard to stop without and excessive amount of force being applied to the brake pedal. If depressing the brake pedal more than 3 times, it is almost impossible to stop the vehicle with it coasting several feet. Checked for a recall, there is no recall, but there is a service bulletin that pertains to this issue concerning the brake assist vacuum pump booster, N182202780-01 and N192268490, for the 2014-2018 Chevy Silverado. An update to the electronic brake control module was completed on 2019-09-23, but such calibration seems to not be enough to resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687222September 14, 2025
POWER TRAIN
Transmission went out while driving the vehicle and left it stuck in the middle of the intersection we had to push it though traffic. It had no forward movement. Would only drive in reverse. No warning or anything just made a clunk and wouldn't move any further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685435September 6, 2025
POWER TRAIN
The transmission started to shutter at 94,000 miles. Gwatney Chevrolet quoted $7,500 for a new transmission replacement. Had an in independent shop quote $4,670 for a reman transmission. I have only towed 2,000 lbs at a time in the past. This is the 1st time towing a 6,000lbs camper. It was only driven 800 miles with the camper in tow. The vehicle only has less than 95,000 miles and my transmission is shuttering and has metal shavings in the fluid. Needing a replacement at this time frame and mileage is ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685318September 5, 2025
AIR BAGS
I hit a deer going 60mph and the side airbags in the pillars attempted to deploy but did not appear to fully inflate, not only that but my steering wheel airbag did not deploy at all/no other airbags deployed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11685378September 5, 2025
POWER TRAIN
Transmission failure, I had to have the transmission replaced and no longer have it for inspection. I was on a one lane highway in Franconia NH with guardrails on each side, and no phone reception. Traffic was trying to get by me including tractor trailers, we were horrified and couldn't get out. these 6L80 transmission in the Chevy Silverado, come to find out, have been failing for a long time. 2 of my friends lost there's also, all of us were between 100k-115K miles. The transmission shop I went to, and others I called said they can't believe there was never a recall, they get many of them. Zero warning, just quit. I take exception care of my vehicles regarding maintenance, always early, these are to expensive to repair when your on a retired budget.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683378August 27, 2025
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
Issue is based off of this service bulletin, but GM has failed to call a recall on this for coverage. I was driving my daughter to softball practice. Every few minutes there would be a "stabilitrak" message showing on the driving information area. Then in slower speeds my dashboard screen would blank out and then go back to CarPlay. Then once I approached a parking lot at slower speeds my vehicle lost total power and shut down. Then had to switching the gear to park, then turn off the ignition key, then wait a few seconds and turn the key on to start the truck. It started as normal and was able to park in the parking space. Very scary and this is a very serious issue, I could have been in an accident with my daughter. This has to be addressed, I can't be the only one having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682177August 21, 2025
ENGINE, POWER TRAIN
Premature engine failure specifically the lifters failed and the push rod failed causing the vehicle to become unusable and stranding the operator. Also transmission surges and slips causing unsafe driving conditions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681504August 19, 2025
STEERING, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the message "Service Power Steering" was displayed, and the steering wheel was difficult to turn in either direction. Additionally, the ABS and Stabili-trac warning lights remained illuminated. The cause of the failures was not yet determined. The local dealer was informed of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 114,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678207August 4, 2025
POWER TRAIN
I was driving to work last Monday when my truck entered a lymph mode. It would only let me go 40mph, when I was on a road that allowed others to go 60-70mph. I had traffic behind me as well. As I made it closer to work, the truck would only rev up. It left me sitting in a median with traffic going past me. Thankfully, I was not hit. I had to cut the truck off, wait several minutes, then start it back up to limp it to a safe spot where I could have it towed. I had it towed to a transmission shop. Please note* I have done the regular transmission maintenance on this vehicle as well. This shop done a diagnostic test on it ($95 +tax). It was a complete transmission failure. They told me this was due to the torque converter. General Motors, GM, programmed the transmission torque converter to kick on in 2nd gear which causes it to overheat practically everytime it drives. The same transmission shop said they rebuild 3-4 of the 6L80 transmissions a week. I have a 2017 chevy silverado with a 6 speed transmission, the 6L80..... This is an issue that GM should be held liable for. The transmission rebuild will be $4500-4800 + tax. Thank you to whomever reads this. I could really use help. My email is [XXX] . Phone number is [XXX] . I can provide rebuild cost and receipts when needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675545July 23, 2025
STEERING
The contact owns a 2017 Chevrolet Silverado 2500. The contact stated that while driving approximately 15 MPH, the steering wheel became loose. The contact stated that there was an abnormal amount of slack in the steering wheel. The steering wheel failed to operate as intended. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the steering bushing needed to be replaced. The vehicle was repaired under the warranty, but the failure recurred three years later. The manufacturer was contacted and a complaint was filed. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671278July 4, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Electronic brakes lock up during driving. No power going to rear wheels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670508July 1, 2025
SERVICE BRAKES
I experienced issues with braking including shuddering brakes. I took the vehicle to a repair shop who looked into any active recalls and there were none, I had the electronic brake control module recall completed in 2019. The shop replaced the front brakes and resurfaced the back which did not fix the issue. They then replaced the vacuum pump which did fix the issue I was responsible for all costs. I recently noticed my vehicle is covered under special coverage N182202780 through 2027 which covers the cost of the vacuum pump replacement. Chevy is refusing to reimburse for the costs because the work was not done at their dealership despite not having a recall that States that. I would like the issue addressed theough a formal recall and reimbursement of repair costs as Chevy is obviously aware there is a safety issue related to braking due to failing components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667912June 19, 2025
POWER TRAIN
There is a faulty weld on the radiator of my 2017 chevy silverado 1500 LT that cracked and began to leak coolant. Dealer stated that this is a common issue and there was no other remedy but to replace the radiator and coolant lines. i have seen bulletins and warranties for earlier models but the issue is still there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667710June 18, 2025
ELECTRICAL SYSTEM:HORN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving or while the vehicle was parked and occupied, while depress the horn, the horn failed to operate. The contact turned off and restarted the vehicle, but the failure persisted. The contact stated that the failure started in 2023. The vehicle was towed to an independent mechanic and was diagnosed and determined that the horn had failed and needed to be replaced. The contact stated that the failure had occurred on several occasions. The contact stated that the vehicle had been repaired once. The horn was replaced the first time; however, with the current failure the horn was not yet replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665404June 6, 2025
SERVICE BRAKES, POWER TRAIN
I have lost my brakes when reversing, however I have good brakes when driving forward. The transmission is also slipping and the torque converter in the transmission is becoming very worn ALREADY. I do not tow anything with this vehicle, and I only have 73,411 miles on this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664709June 3, 2025
FUEL/PROPULSION SYSTEM
In light of the recalls for other Silverado Fuel Pumps, I believe an investigation should be initiated for vehicles like mine that are part of the same manufacturer but were not part of the original recall. Right when this recall was announced my Silverado which is in excellent condition and has only 73,000 miles on it has a failing fuel pump, communicated by a check engine light and coded for the fuel pump failure. According to my dealer the cost to replace is almost 2,000 dollars. A fuel pump in a heavy duty truck should not fail after only 73000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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