Chevrolet Silverado Complaints (2013)

443 consumer complaints on file.

#11558016December 1, 2023
UNKNOWN OR OTHER
The frame on my vehicle is cracked and rotted through. It failed an inspection on 12/01/2023 at Memorial Highway Chevrolet 1 Chevy Dr, Winder,Pa 15963 tel. No. 814-467-2220. The service tech told me the frames on this model traps water. I was referred to another garage for a possible repair. This truck is ten years old with 120k miles on it. It has always been service at a Chevy dealership. I am filing this complaint because GM refuses to do anything about a problem they caused. If this vehicle or others like are involved in collisions this defect can cause serious injury or death. How many vehicles are on the highways operating in this condition? How many are running around in states where they do not conduct safety inspections? Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555985November 20, 2023
SUSPENSION
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that upon inspection of the vehicle, he discovered severe corrosion on the suspension. The vehicle was taken to a dealer where pictures were taken of the corrosion and were sent to the manufacturer. The manufacturer informed the contact that the corrosion warranty on the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555484November 16, 2023
ENGINE
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the rocker arm lifter was stuck in the open position. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555359November 15, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL
When driving sometimes, the ABS light is illuminated along with the traction control and Stabilitrak lights. The DIC says Service Traction Control and Stabilitrak. This issue needs to be fixed immediately as this is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554731November 12, 2023
UNKNOWN OR OTHER
Frame severely rusted through at back of cab by gas tank. Dangerous life threatening if frame would break. On 98,000 miles on vehicle. Was taken to same dealer for all oil changes and repairs and was just told of this issue. Very upset as we have been chev owners for almost 50 years!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553462November 3, 2023
UNKNOWN OR OTHER
Frame is extremely rusted. Integrity of the frame is compromised making vehicle unsafe to drive. Vehicle is available for inspection. If the frame breaks, I and others involved in the possible resulting crash would be injured and/or killed. The independent service center inspected the frame and confirmed the damage due to the manufacturing defect. The vehicle was inspected by the dealer that sold me the vehicle: Mark Wahlberg Chevrolet, 833-699-0792, 3900 West Broad Street, Columbus, OH 43228, before they sold it to me and they claimed it passed their thorough inspection. I purchased the truck on 6/28/21, 28 months ago, and have driven it 7,044 miles. The truck has been driven 92,971 total miles. The frame should not be rusted to the extent it is now and should not have passed the dealer inspection until it was repaired. The rusted frame IS the warning prior to the failure and the rust first appeared years ago on this truck and on many other Chevrolet and GM trucks. General Motors and Mark Wahlberg Chevrolet likely know about this frame defect and should be made responsible to fix it or refund the $20,000 I paid for the truck or other agreed upon compensation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552076October 26, 2023
AIR BAGS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V054000 (Air Bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550800October 19, 2023
STRUCTURE:BODY
I went to get a Virginia Inspection and found that the frame on both sides near the fuel tank was rusted completely through. The truck has no other rust spots anywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550628October 18, 2023
AIR BAGS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, the message "Service Air Bags" was displayed. The dealer was notified of the failure, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that an unknown recall related to the failure was previously completed on the vehicle. The manufacturer referred the contact to the dealer. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548865October 8, 2023
UNKNOWN OR OTHER
Rear frame rust/rotted out, primarily shock crossmembers, and spare tire rack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548153October 4, 2023
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that upon changing the oil, he discovered severe corrosion on the undercarriage sub frame. The contact stated that the rust was located primarily around both rear wheels. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 99,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546910September 27, 2023
POWER TRAIN, SUSPENSION
The frame under neath is rusted in two in several places and the springs are broke off I just bought a month ago and owe 19000 on this truck and it's not safe to use
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545163September 18, 2023
POWER TRAIN, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545068September 17, 2023
UNKNOWN OR OTHER
rear drivers side frame near gas tank and rear cross member both rusted through.-- now it fails inspection without major repair--has under 95,000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544764September 15, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Throughout this truck's lifespan, it's had multiple problems with the engine and fuel system. Around 70k miles, the engine had to be completely rebuilt because of the issues with oil consumption; well known GM 5.3 liter V8 issue. The oil consumption issue then started back up around 140k miles. Once the vehicle hit 100k miles, it started throwing codes for running to lean and too rich, plus it showed the alcohol (ethanol) content at 40%. I've never used E85/20/15/10, but did use 3.5% blended fuel for the first 100K miles. Since then I've switched to 91 premium which does not contain ethanol. However, me readings continue to be over 40% ethanol. All physical parts of the system, that could lead to this issue have been replaced. Recently, my mechanic happened upon Bulletin PIP4792D, which speaks directly to the issue I among countless others are having. In contacting my local dealership and GM, both declined to help unless I paid to have them correct the software issue that is causing this problem. It seems strange to me that a company would expect a consumer to pay for an update to software, when the company is the one who is the cause for the software being bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544042September 12, 2023
UNKNOWN OR OTHER
I purchased this vehicle and a few days later found out the frame has practically rusted / rotted and will have to be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542314September 2, 2023
POWER TRAIN
Tcm went out while driving with loaded trailer locked trans in low gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540844August 25, 2023
STRUCTURE:BODY
The frame has rusted with holes and is flaking away. The local dealer would not take the truck on trade because of the extensive rust and liability of reselling it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540003August 22, 2023
STRUCTURE:BODY
2013 silverado was in for a fuel leak, which turned out to be a rusted out fuel pump and gas line. However the mechanic found that the frame on either side of the gas tank was severely rusted and recomended to NOT do the repair because the truck was now worthless and would not pass a safety inspection. The truck has only 53500 miles and has been frequently washed underneath and stored mostly inside. A frame repair shop can weld a steel cap over the frame in the affected areas at a cost of over $2000. Seems like GM should bear some responsibility for such poor quality.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540094August 22, 2023
UNKNOWN OR OTHER
Frame is rusted with holes will require expensive repairs to ensure it’s safe to drive .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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