Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#10425659September 15, 2011
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO K1500. THE CONTACT STATED THAT HE WAS INVOLVED IN A CRASH IN WHICH THE SET BELTS DID NOT RESTRAIN HIM AND THE AIR BAGS DID NOT DEPLOY. AS A RESULT, THE CONTACT WAS THROWN INTO THE STEERING WHEEL AND SUSTAINED INJURIES TO THE KNEE, NECK AND HEAD. THE DEALER WAS SENDING SOMEONE TO INSPECT THE VEHICLE. THE VEHICLE WAS AWAITING DIAGNOSIS AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 4,900.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10416846August 3, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKE WHEN BOTH THE ACCELERATOR PEDAL AND BRAKES WERE ENGAGED AT THE SAME TIME DUE TO THEM BEING INSTALLED TO CLOSELY TOGETHER. THE CONTACT WAS INVOLVED IN A CRASH. A POLICE REPORT WAS NOT FILED NOR WERE THERE ANY INJURIES. THE CONTACTS FRONT BUMPER SUSTAINED MODERATE DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10407269June 17, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 10 MPH THE ACCELERATOR PEDAL BECAME STUCK; WHEN THE CONTACT APPLIED THE BRAKES AND THE RPMS INCREASED TO 1300. THE CONTACT SHIFTED INTO NEUTRAL GEAR AND THE RPMS INCREASED UP TO 1500. THE DEALER PERFORMED A DIAGNOSTIC TEST AND WAS UNABLE TO FIND ANY FAILURES AND ADVISED THE CONTACT TO CONTINUE DRIVING THE VEHICLE UNTIL THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402458May 23, 2011
AIR BAGS:FRONTAL, SEAT BELTS
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE CHECK AIR BAG LIGHT ILLUMINATED AND THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT WAS NOT INVOLVED IN A CRASH. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THEY COULD NOT DO ANYTHING UNTIL THE MANUFACTURER INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND PASSENGER SIDE SEAT BELTS HAD BEEN STUCK IN THE LOCK POSITION SINCE THE AIR BAGS DEPLOYED AND WERE NON-OPERATIONAL. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 6,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400753May 13, 2011
SUSPENSION:FRONT, POWER TRAIN, TRACTION CONTROL SYSTEM, WHEELS, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING, EQUIPMENT
NEW VEHICLE FRONT END SUSPENSION BEGAN TO RANDOMLY VIOLENTLY SHAKE AT DIFFERENT SPEEDS (ONCE @ 55 MPH & ONCE @ 70 MPH). THE SHAKING WAS SO BAD THAT THE DRIVER COULD BARLEY HOLD THE WHEEL STRAIGHT TO AVOID LOSING CONTROL & CRASHING. WHILE THIS WAS HAPPENING THE VEHICLE 4 WD LIGHT WAS BLINKING DESPITE THE FACT THAT THE VEHICLE WAS IN 2 WD. ONCE DRIVER WAS ABLE TO PULL OVER HE INSPECTED THE OUTSIDE OF THE VEHICLE TO FIND NO MECHANICAL ISSUES (NO FLAT TIRES, THINGS IN THE WHEELS, ETC...). DRIVER THEN BEGAN DRIVING AGAIN & THE VEHICLE WAS FINE AS IF NOTHING HAPPENED. DRIVER CALLED ONSTAR & THEY STATED THERE WERE NO FAULT CODES IN THE SYSTEM. SEVERAL DAYS LATER THE SAME THING HAPPENED WHILE DRIVING AT 70 MPH. THIS TIME THE DRIVER NEARLY GOT INTO A ROLL OVER ACCIDENT. HE WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. UPON INSPECTION THERE WERE AGAIN NO MECHANICAL ISSUES. OWNER DROVE TO DEALER & WAS TOLD TO BRING BACK THE NEXT DAY. OWNER INQUIRED IF VEHICLE WAS SAFE TO DRIVE & WAS TOLD "I HOPE SO" BY THE SERVICE TECHNICIAN. GM CUSTOMER CARE WAS CALLED & STATED THEY WERE NOT AWARE OF ANY ISSUES WITH THE 2011 HD VEHICLES. OWNER TOOK VEHICLE TO DEALER NEXT MORNING & SEVERAL HOURS LATER WAS CALLED & TOLD IT WAS MUD IN WHEELS (NOT POSSIBLE SINCE THE FIRST TIME IT HAPPENED THERE WAS NO MUD). OWNERS SON THEN LOOKED ON INTERNET TO SEE MANY PEOPLE HAVING THE SAME ISSUE IN THIS MODEL YEAR VEHICLE. THE SON THEN FOUND THAT A TSB WAS ISSUED BY GM TO ALL DEALERS FOR A STICKY BREAK PEDAL THAT WHEN STUCK (EVEN THOUGH IT APPEARS VISUALLY TO NOT BE STUCK) WILL AT RANDOM TIMES CAUSE THE ABS TO ACTIVATE VIOLENTLY. TSB# PIT5037B. DEALER WAS THEN TOLD BY OWNER ABOUT THE TSB & DEALER WAS NOT AWARE OF TSB. REPAIR WAS PERFORMED & THE VEHICLE HAS NOT SHOOK SINCE. OWNER WAS SUPPOSE TO BE PULLING A 30 FT 5TH WHEEL WITH A 15 FT TRAILER ATTACHED TO IT (45 FT. TOTAL). IF THEY HAD BEEN THEY LIKELY WOULD HAVE BEEN IN MAJOR ACCIDENT WITH POSSIBLE LOSS OF LIFE DUE TO THE SWAY IT CAUSES WHEN IT OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398803May 3, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHEN DRIVING 20 MPH AND ABOVE, THE ANTI-LOCK BRAKES WOULD ACTIVATE INDEPENDENTLY WHICH CAUSED THE VEHICLE TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS INSPECTED BY THE DEALER WHO WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED TO REPORT THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394668March 31, 2011
VISIBILITY
THE DEFROSTER STOPPED WORKING WITHOUT WARNING. WITHIN 6-10 SECONDS MAX YOU ARE UNABLE TO SEE. BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384414February 24, 2011
POWER TRAIN:DRIVELINE
ON 2/23/11 I PURCHASED A 2011 CHEVROLET SILVERADO 1500 AND DROVE 40 MILES HOME WHEN I ACTIVATED ONSTAR 2/24/11 I WAS INFORMED THE VEHICLE HAD A DANGEROUS REAR AXLE CONDITION AND NOT TO DRIVE THE VEHICLE.WHY IS NATIONAL HIGHWAY ALLOWING GENERAL MOTORS TO SELL A VEHICLE HAVING THIS DEFECT TO A CUSTOMER WITHOUT REPAIRING THE VEHICLE BEFORE THE SALE OR DELIVERY. IF ANYONE IS HURT THE LIABILITY WILL GO TO GENERAL MOTORS BUT ALSO TO NATIONAL HIGHWAY FOR ALLOWING THIS TO HAPPEN. I WILL MAKE A EFFORT TO NOTIFY THE MEDIA TO INFORM THEM OF THIS DANGEROUS PRACTICE GM RECALL #10426 PLEASE STOP THIS NOW BEFORE ANYONE IS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383691February 18, 2011
POWER TRAIN, STRUCTURE
2011 CHEVROLET SILVERADO. CONSUMER STATES TRANSMISSION CLUNK AND A LEAKY (WATER) DRIVERS CABIN AND EXPRESSES DISCONTENT IN REGARDS TO GM *TGW THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES FOR THE TRANSMISSION NOISE. *JB THE CONSUMER STATED GM BOUGHT THE VEHICLE BACK AND FURNISHED HIM WITH A NEW VEHICLE. HOWEVER, THERE WAS NO HEAT IN THE VEHICLE. IT WAS DISCOVERED THE INLET HOSE WAS INSTALLED UPSIDE DOWN DURING MANUFACTURING. THE CONSUMER ALSO STATED THE NEW TRUCK ALSO EXHIBITED THE SAME TRANSMISSION PROBLEM. UPDATED 04/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380970February 7, 2011
FUEL SYSTEM, DIESEL
TL*THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500HD(NA). THE CONTACT STATED THAT THE COMPUTER WAS PROGRAMMED TO LIMIT THE SPEED OF THE VEHICLE WHEN THE DIESEL EXHAUST FLUID WAS TOO LOW. HE NOTICED THAT WHEN HE FILLED THE FUEL TANK, THE COMPUTER DID NOT RECOGNIZE THAT THE TANK WAS FULL AND THE DIESEL WARNING LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENTAL PANEL. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER BUT WAS CONTACTED; THEY INFORMED HIM THAT THE ONLY REMEDY WAS FOR THEM TO DROP THE DIESEL TANK AND EMPTY THE FLUID FOR THE COMPUTER TO REPROGRAM ITSELF. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379952February 2, 2011
AIR BAGS, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT SLOW AFTER HE TRIED TO DECELERATE. HE THEN CRASHED INTO A TREE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED IN THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10376876January 16, 2011
LATCHES/LOCKS/LINKAGES
WHILE MAKING A LEFT TURN, PASSENGER SIDE DOOR OPENED. IMMEDIATELY BEFORE THE DOOR OPENED, WARNING BEEPER WENT OFF. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354190September 7, 2010
TIRES
TL*THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500 EQUIPPED WITH MASTERCRAFT COURSER A/T TIRES, SIZE THE CONTACT NOTICED THAT THE VEHICLE HAD A SHIMMY AND SHAKE; HE NOTICED MAJOR VIBRATION. THE FAILURE PROGRESSIVELY BECAME WORSE. THE VEHICLE WAS INSPECTED BY THE DEALERSHIP AND THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE. THE DEALER STATED THAT THE TIRES COULD NOT BE BALANCED AS THERE WAS A DEFECT IN THE TIRES. THE TIRES WERE INSTALLED AFTER THE VEHICLE WAS DELIVERED AT THE DEALERSHIP. THE CONTACT CALLED THE TIRE MANUFACTURER WHO OFFERED TO BALANCE THE TIRES BUT THE CONTACT REFUSED AS THAT METHOD HAD BEEN ATTEMPTED TWICE BY THE DEALERSHIP; THERE WAS NO RESOLUTION AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 1,020. THE FAILURE MILEAGE WAS APPROXIMATELY 68.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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