Chevrolet Silverado Complaints (2022)

781 consumer complaints on file.

#11499406December 29, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that after purchasing the vehicle the rear trailer brake system was deactivated by the dealer and the contact was instructed not to tow a trailer with the vehicle. The contact was informed that the trailer brake system was faulty, and a fix was not yet available. The contact indicated that the rear parking assist was also inoperable due to a chip shortage and the audible alarm would not operate when needed. The manufacturer was notified of the failure. The failure mileage was 9.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499436December 29, 2022
SERVICE BRAKES
My truck randomly stops activating the trailer brakes! This is a major safety problem! They are not doing anything to fix it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498932December 27, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive cruise control does not maintain a safe gap to the vehicle in front in order to slow down or stop to avoid hard braking and/or collision. This is especially true when approaching a stopped vehicle, the adaptive cruise control continues at the speed selected and brakes really hard causing the collision warning to activate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497968December 19, 2022
SERVICE BRAKES
The integrated trailer braking system will function momentarily and then disable entirely while towing a trailer. This is extremely dangerous as it will not allow the vehicle to come safely to a stop if needed. Emergency braking would be greatly hindered without functioning trailer brakes. GM knows of this problem and "Does not have a fix". See attached dealer description. This is not an isolated incident. See attached link https://www.gm-trucks.com/forums/topic/260521-2022-silverado-faulty-trailer-brake-controller-and-buggy-camera-when-trailer-connected/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497922December 18, 2022
SERVICE BRAKES
Trailer brake system is not working. Vehicle is reporting trouble code C159C and is subject to service bulletin PIT5948A per the dealership. The latest update states “GM is aware of the issue and is working on a resolution”. The latest update is almost 3 months ago. I have an active case with GM on this. Case sr:9-8884642509. They gave me a $300 credit to my Chevrolet account to purchase chevy parts however I want my truck working. Not being able to use the trailer brake system is very dangerous when towing and the fact that this is a $60,000 truck that I literally bought to tow my camper and can’t even tow with it safely defeats the purpose of my paying for this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497929December 18, 2022
ENGINE, FUEL/PROPULSION SYSTEM
While on vacation, Engine light came on , returned home due to excessive DEF usage, poor fuel mileage and heavy deisel smell in cab. Brought vehicle in to Gerry Lane on 11/8/22. *Was told 7-10 days to get parts an not to drive, May Catch On Fire due to an open exhaust. (Concerned because we drove home over 1,200 miles). From Service Advisor.. Our tech found the number exhaust gas temperature sensor missing from the diesel particulate filter and catalytic converter assembly, likely blown out due to excess pressure in the system. We’re going to replace that sensor, the DPF/converter assembly, and the relevant seals, gaskets, and clamps for that repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497770December 16, 2022
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
One week prior to the incident my engine had a loud ticking/knocking noise when starting up especially on a cold start, one night before thanksgiving driving to California I had my truck on cruise control 80mph when suddenly without any warning the engine shut off! My touch screen and speed gauge were still on I tried pulling over as quickly as I can with my emergency flashers on, I was almost side struck by trailers passing by me doing so! My truck got towed to the nearest Chevy dealer where I was told it was an electrical issue at first, then 3 hours after that call the service team called again telling me they have found metal engine shavings and pieces in my engine while draining my engine oil. Service team told me they contacted GM for a new engine replacement and my truck will be in their shop for a month waiting for delivery and working on my truck. All this damage because of the AFM DFM feature in V8 engines and it happening at 7,000 miles it’s unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497601December 15, 2022
SERVICE BRAKES
Purchased 2022 Chevrolet Silverado 1500 new on 10/4/2022. First used to tow on 10/7/2022 with less than 500 miles from new on vehicle. I hooked up our brand new camper (1 month old 2022 Grand Design Imagine) to the truck and the integrated trailer brake controller for the first time and a message appeared on DIC stating "Trailer Brakes Disabled Service Required" and the trailer brakes disengaged. Restarted vehicle and the message west away, only to come back on the first time I applied the brakes. Dealership service department has been helpful in as much as they have evaluated both my truck and the camper. Found the truck integrated brake controller was not communicating properly and had a DTC of C159C. Dealership tested camper trailer brakes and found them to be working properly (as expected). Dealership service department states GM knows about this issue and has no known correction to the issue. They are keeping an open service ticket on this issue. In the interim the dealership service department has installed an aftermarket trailer brake controller so I do have trailer brakes until GM solves the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497007December 12, 2022
ENGINE
2022 CHEVROLET SILVERADO 3500. CONSUMER WRITES IN REGARD TO SEVERAL DEFECTS ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497146December 12, 2022
SERVICE BRAKES
When driving with a trailer connected to the truck, the DIC displays Trailer Brake Disabled Service required. Power to trailer brakes immediately ceases and the truck brakes are left to stop the truck and trailer. This is extremely dangerous for heavy loads at high speeds. Almost caused an accident due to this issue. Unable to use truck to tow out of fear for safety. Trailer was tested and inspected. Trailer was also used by another truck with no issue. Connected the truck to a different trailer with brakes and the problem replicated with the other trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496571December 8, 2022
SERVICE BRAKES
The integrated trailer brake system will quit working mid tow. The warning something along the line of "service trailer brake, trailer brakes disabled" comes on and at that point I no longer have use of the trailer brakes while towing. This is very unsafe as I am regularly towing 4000-6000lbs. GM does not have a solution to the problem at this time and has been no help resolving the issue. I have been told "hopefully there will be a solution soon."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496123December 5, 2022
SERVICE BRAKES
Started vehicle and all of the brake system warning lights were on. Vehicle stated that I could drive 43 mph with limited braking ability and limited steering. Basically the power assisted brakes and steering would not work. The vehicle was parked at my place of employment. Called the dealer to ask for suggestions. Ask discussing it we decided to take it to the dealership. That was a good idea as there was not enough braking power to stop the pick up in an emergency situation. It took all I could to get it to stop. Pedal to the floor and hold it tight. The Service Manager decided it should stay as driving it was terribly dangerous. I was told it needed a new ECS. The vehicle shouldn't be driven in this state. What if this was to happen on the highway while pulling a trailer. This would put the driver, passengers and others at severe risk. Something needs to happen. Once it's fixed do I even trust it anymore?? GM KNOWS ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496139December 5, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
My 2022 Silverado is affected by a couple different electronic safety issues. The first one has to do with the trailering system. When I have trailer connected that has electronic brakes on it, the vehicle gives an error message and then shuts the break control off. When this happens the trailer does not assist the truck in breaking when the pedal is pressed. The truck has to do all the work to stop not only itself, but the weight of the trailer as well. I found this out while towing my camper that weighs approximately 7500lbs. This is very dangerous and unsafe. The GM dealership has verified this issue and gave me a bulletin that came from GM that states that they are aware of the issue and they do not no what is causing it or how to fix it. I also have issues with my smaller trailers that have no brakes. When connected, the vehicle will give me random error messages about the trailer lighting. When this happens the trailer lights flash without me pressing the brakes or using turnsignals. This also is a huge safety issue. People following me may not know if I am turning or stopping, which could lead to an accident. The dealership also confirmed this issue and they believe it may be tied to the other issue outlined in GMs bulletin. The bulletin doesn't say anything about trailer lights, so the dealership has no clue on what is causing it or how to fix it. The last issue is with the back up camera. It goes out periodically while backing up. This can lead to me hitting someone or something that I may not see in my mirrors. My vehicle is a truck and is pretty large. The backup camera is there to help in backing safety. The dealership did confirm this issue with a code in the computer, but they couldn't get it to replicate while it was in the shop so they are unable to get solution to fix it. I have to wait until it completely goes bad or GM releases a bulletin. I know I'm not the only one with this issue. It is documented on a few forums. I have a case with GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495848December 2, 2022
BACK OVER PREVENTION
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated when he placed the vehicle into reverse(R), the Back Over Prevention systems failed to function as designed. The contact had taken the vehicle back to the dealer where it was purchased and was advised that the vehicle had been allowed to come off the factory line without the needed computer chips to activate the sensors and camera. The contact was told that as soon as the chips were available, he would be notified. The vehicle had not been repaired. The manufacturer had been informed of the failure and provided the contact with a similar explanation. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495103November 28, 2022
ENGINE
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at highway speeds, the front-end of the vehicle started to violently shake. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the hub extenders were defective and needed to be replaced; however, the parts for repair were on backorder. The failure persisted and the vehicle was taken to Quebedeaux Buick-GMC (3566 E Speedway Blvd, Tucson, AZ 85716) and the contact was provided the same diagnosis and information as the previous dealer. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495114November 28, 2022
SERVICE BRAKES
GM is rolling trucks off the production line with a known trailer brake controller fault. This issue causes the truck to lock out the trailer braking function immediately after applying braking with a trailer attached. This causes stopping distance to be dramatically increased resulting in greater risk of an accident. GM needs to correct this issue before loss of life occurs. This seems to be wide spread. https://www.gm-trucks.com/forums/applications/core/interface/file/attachment.php?id=166822&key=85381e43bf444ec4cbd8ddc48e53190b
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494761November 23, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
While towing a 7500lb trailer the trailer brakes quit working. The module says trailer brakes disconnected. Servive teailer brakes. Gm dealer diagnosed, said they are aware of the problem. Issued a bulletin PIT5948A. But there is no fix available. This could kill someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493854November 16, 2022
SUSPENSION, POWER TRAIN
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH, the vehicle began making screeching and clunking noises. The instrument panel displayed that the vehicle was shifting from 2WD to 4WD. The contact stated that after arriving at his destination and parking the vehicle, the vehicle failed to move. The vehicle was towed to the dealer who diagnosed that the front differential had separated; however, it would be an extensive amount of time before the part would be available to repair the vehicle due to the part being on backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000. The contact stated that in addition to the front differential failure, the transfer case was also damaged. GM customer service provided the contact will a rental truck while their vehicle was in the shop. Both the front differential and the transfer case were replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493696November 15, 2022
TRAILER HITCHES, SERVICE BRAKES
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the trailer braking system failure warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that there was an integrated trailer brake system failure. The vehicle had not been repaired due to the manufacturer not having a fix for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493698November 15, 2022
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the service transmission warning light was illuminated. The contact stated that the shift selector had seized. The contact called the local dealer where a service appointment was scheduled but the vehicle was not yet diagnosed nor repaired. The manufacturer was not contacted. The approximate failure mileage was 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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