Chevrolet Silverado Complaints (2021)

989 consumer complaints on file.

#11593906June 12, 2024
ELECTRICAL SYSTEM
Tailgate opening and closing on its own. No input from key FOB, switch on tailgate, or switch inside of cab. No fuse indicated to pull to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593978June 12, 2024
SERVICE BRAKES
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while driving at various speeds and attempting to depress the brake pedal, there was an abnormal sound coming from the brakes. There were no warning lights illuminated. The vehicle was taken to a local dealer where the brakes were replaced; however, the failure persisted. The local dealer advised the contact that it was a common manufacturer defect and that she needed to wait until parts became available to replace the brakes. The contact stated that the local dealer had not returned her call. The contact reached out to the local dealer recently and was informed that the vehicle was no longer under warranty and that the brakes could not be replaced free of charge. The contact also stated that while turning to the left or right, there was an abnormal sound coming from the tires. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593598June 11, 2024
STRUCTURE:BODY
The tailgate opened and closes on its own while trailering causing sever binds and damage to the trailer and allowing loads to become unsecured. There is a recall already from GM on this issue, but for some reason our VIN is not included. This is a well documented issue. We have video of this occurrence if necessary. The dealer said it’s water in the tailgate switch.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11592871June 6, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 20 MPH and depressing the accelerator pedal, the vehicle shuddered, jerked, and hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly while driving. The vehicle was taken to an independent mechanic, where the vehicle was test-driven, but was not diagnosed. The mechanic determined that the failure was related to the torque converter. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592406June 4, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the tailgate unlatched and caused the tools to fall out of the vehicle. The tailgate warning light was illuminated. The contact stated that occasionally while attempting to close the tailgate, the tailgate failed to close and latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The dealer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591111May 28, 2024
TIRES:TREAD/BELT
Goodyear Wranger At Trailrunner 275 65R20. I was heading home with my 14 year old daughter Sunday night. When I was merging on the on ramp to the highway and I felt a vibration. So I was in the process of slowing down and boom. My truck went broadside in the highway. I gathered it up and got all together. I don’t have a single dash light on or anything. The tire was still holding air. A matter of fact it still is. But when the tread came off it destroyed my bedside and bumper. My truck only has 32,473 miles on it. The tires are rated for 55,000. I just want something to happen to the manufacturer. If that would’ve happened to the right front it would’ve been bad. Or if it happened to a mom and kids. This is not good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590938May 27, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I am driving over 40mph and accelerate my breaks lock up. It's almost like I hit something really hard. It has done this at 70 mph and almost cause an accident behind me. My truck doesn't have automatic emergency braking on it. I have read a form a lot of people are having this same issue with this year and make.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588554May 13, 2024
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT
The gas tank door will not stay shut. There’s is no damage something inside the bedside happened mechanical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587908May 9, 2024
ENGINE
Leaking radiator with no ETA on parts availability and this is also an issue with the coolant valve being on back order and both have many reports of this failing as well with some google searches. The dealership has my vehicle and has been inspected by them. I also do not understand why radiators are not apart of the powertrain when it cools the most critical part the engine. If the Radiator fails the engine fails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587251May 6, 2024
ELECTRICAL SYSTEM
Rear tail gate opens when parked and while driving. It also opens when key has been removed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585665April 28, 2024
ELECTRICAL SYSTEM
The key fobs for keyless start/lock/unlock stopped working and batteries replaced still didn’t work. Brought to dealer to be fixed. They replaced a sensor thinking it would be the fix- did not work. They found a corroded wire and replaced it. Asked them what happened and how it corroded. They said it was nothing we did wrong it just corroded. Cost $1000+ for fix for an issue that seemed to “just happen”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585668April 28, 2024
ELECTRICAL SYSTEM
Back in March 2024 the tailgate opened on its own only a few times. Now April 2024 it opened on its own several times without a button being pushed. After it opened it made several clocks like the tailgate is trying to lower. Now the tailgate button does not work and can only open it with the key fob
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584921April 24, 2024
VISIBILITY/WIPER
Windshield wipers stopped working on 4/23/24 while driving in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584182April 20, 2024
SEATS
I dropped an ink pen between the drivers seat and the center fold down seat. While attempting to retrieve the pen I reached between the drivers seat and the console just forward of the seatbelt connector with my right hand. When I pulled my hand out a sharp piece of metal on the seat frame sliced the fatty portion of my hand below the thumb. There isn’t a guard to protect the hand in the event one reaches between the seat to retrieve an object. I also found the same sharp piece present on the passenger side seat between the seat and the center console. I took the vehicle to my local dealer and the service manager also noted the sharp portion of the seat. He too, sliced his finger while reaching between the seat and the console. I did warn him beforehand as to what could happen. He suggested the vehicle be brought in for service. This is not a functional issue. This is a design, material flaw issue which has the potential to created injury.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11583278April 16, 2024
ENGINE, ENGINE AND ENGINE COOLING, VISIBILITY
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact observed an excessive amount of condensation on the interior of the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the lifters resulting in misfires in the engine. The dealer also determined that cracks in the rear windshield glass guides resulted in excessive condensation in the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-383. The manufacturer was notified of the failure, a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582144April 10, 2024
STRUCTURE:BODY
Tailgate will open in it’s own while driving or when parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581936April 9, 2024
ELECTRICAL SYSTEM
Without warning tailgate will drop without being actuated, even while driving. Things could fall out of the truck box into traffic following me. The tailgate came down while in my garage overnight and the garage door was opened in the morning with electronic opener causing the tailgate to be scratched up as well! Dealer has said this has become a reoccurring problem with my vehicle model. GM apparently has no service bulletin or recall notice for this problem. I called Chevrolet and they have annotated my issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581794April 8, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
Tailgate. Yes it can be inspected. It opens and closes randomly , I was going on to the freeway for work when I suddenly received a notice that the tailgate was opening. when I pulled over the gate was open and all the contents were at the end of the truck bed, power saws and equipment almost flew out into traffic! I then called the dealer who told me there was a recall and to bring it in, so I did and when I pulled in the service department the tailgate opened upon entering service area. After about 20 minutes he tells me that mine is not covered. Warranty ran out! And not on that Vin#. The tailgate now opens and closes randomly at all different times.Try to close and it just keeps opening and closing.Have to go out and close manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581164April 4, 2024
STRUCTURE:BODY
My 2021 Silverado (~29500 miles) pickup has a multifunction tailgate. I noticed about two weeks ago that the tailgate would unlatch and come down at random. I might unlock and open the door or I might start the vehicle or I might turn off the vehicle and the tailgate would come down. It is very random and has no pattern to why it is happening. The gate is electrically controlled inside the vehicle as well as the controls on the gate itself. I find this such a serious safety concern because you can not tell when it might come down and if you are pulling a trailer it could be disastrous. My main concern is that I might be backing into a parking spot, which I frequently do, and the tailgate is either down or comes down at the wrong time and at best I might back into something or at worst back into or pinch a person between the tailgate and another object. I have seen this problem reported online but I can not verify independently nor first person that it has happened to others. I am having the vehicle serviced next week under the existing warranty. There never were nor are there now any warning lamps to indicate a problem. Until the repair is completed I have put two bungee cords in place to hold the tailgate up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580417April 1, 2024
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while his wife was driving on two occasions at approximately 20 MPH, the vehicle lost motive power and failed to exceed 20 MPH. The vehicle was towed to a dealer where it was diagnosed that the #2 lifter needed to be replaced. The vehicle was repaired but the failure reoccurred a few weeks later. Additionally, the contact stated that the vehicle stalled on three occasions while stopping and using the Auto START/STOP feature. The vehicle was not able to be restarted. On the last occasion, the brake pedal was depressed; however, the vehicle failed to stop as needed. The vehicle was taken to a dealer where it was diagnosed that another lifter needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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