Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11218946June 10, 2019
SEATS
THE REAR SEAT IN THE CREW CAB VERSION SEATS 3 ACROSS BUT HAS ONE 2 HEAD RESTS. THE 2 HEAD RESTS THAT ARE THERE, ARE ENTIRELY TOO SHORT TO PROVIDE ANY PROTECTION. SINCE THIS IS A CREW CAB WITH SEATING FOR 3 IN THE REAR, THERE SHOULD BE PROPER HEAD PROTECTION FOR EACH PASSENGER. THE TOP OF THE REAR HEAD REST IS ONLY 28" FROM THE SEAT BOTTOM. WAY TOO SHORT FOR MOST PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217224June 1, 2019
SEAT BELTS, UNKNOWN OR OTHER
THE BACK MIDDLE PASSENGER SEAT BELT PLASTIC DOES STAY IN THE UPPER SHOULDER AREA CAUSING THE SEAT BELT TO GO TO THE SIDE AND UNABLE TO ADJUST. OTHER AC HAS A LEAK I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR A TRUCK OF THE AGE OF 2 YEARS I SEE OTHER GOT REPAIR BUT MINE IS NOT ON A LIST OF REPAIRS I CAN NOT AFFORD THIS EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210667May 29, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GARAGE. ## VIN PASSED ## CHEVY SILVERADO 2500 HD 2017 ##
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11210389May 28, 2019
AIR BAGS, ELECTRICAL SYSTEM
I HAD A DEER RUN INTO THE SIDE OF MY 2017 SILVERADO AND AIRBAG DEPLOYED AFTER AUTOBODY REPLACED AND FIX TRUCK THE TRUCK THE AIRBAGS DEPLOYED AGAIN WHILE TRUCK WAS BEING PROGRAMMED GM CLAIMS THERE INVESTIGATION COMES BACK THERE NOT AT FAULT BUT REFUSES TO RELEASE ANY DOCUMENTATION TO US MAKING US THINK THERE IS MUCH MORE THERE INVESTIGATION IS HIDING AND THEY DONT WANT TO BECOME LIABLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11210492May 28, 2019
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
TRAVELING APPROX 30MPH, ON A CITY STREET, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME, I DID NOT EVEN HAVE TIME TO HIT THE BRAKES. BOTH THE FRONT DRIVER AND PASSENGER AIRBAG DEPLOYED BUT THE DRIVER SEATBELT DID NOT LOCK UP. I CAME COMPLETELY OUT OF THE DRIVERS SEAT, MY CHEST HIT THE AIRBAG AND MY LOWER ABDOMEN AND UPPER THIGHS WERE BRUISED BADLY FROM HITTING THE STEERING WHEEL. I ALSO HAD NECK PAIN FOR 2 DAYS AFTERWARD. I HAD A PASSENGER IN THE FRONT SEAT AND THAT SEATBELT LOCKED, THE PASSENGER WAS NOT INJURED AND ONLY A LITTLE SORE IN THE NECK AND BACK THE NEXT DAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11210225May 27, 2019
SERVICE BRAKES
AS I WAS APPROACHING A STOP SIGN BREAK DID NOT KICK IN FULLY UNTIL ABOUT 6 FEET FROM WHERE I INITIALLY ACTIVATED BREAK. VEHICLE WAS IN MOTION IN PUBLIC STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209478May 23, 2019
SERVICE BRAKES
LOSS OF BRAKES WHEN BACKING UP. ON MULTIPLE OCCASIONS, WHEN I APPLIED THE BRAKES DURING LOW SPEED REVERSE OR WHEN BACKING DOWN AN INCLINE, THE BRAKES BECAME VERY HARD TO DEPRESS AND DID NOT STOP THE VEHICLE DOWN UNTIL I EXERTED CONSIDERABLE FORCE WITH BOTH LEGS. THIS HAS HAPPENED BOTH WHEN REVERSING WITH A TRAILER AND WHEN REVERSING WITHOUT A TRAILER. THE MOST RECENT INCIDENT OCCURRED ON MAY 17, 2019 WHEN BACKING A BOAT AND TRAILER DOWN AN INCLINE AT A BOAT LAUNCH RAMP. I WAS ABLE TO STOP THE VEHICLE BEFORE IT ENTERED THE WATER, BUT IT TOOK CONSIDERABLE FORCE ON THE BRAKE PEDAL. I ALERTED THE DEALERSHIP, KOLAR CHEVROLET DULUTH, OF THIS SAFETY ISSUE TWICE IN 2018 AND AGAIN MOST RECENTLY ON MAY 23, 2019. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM AND STATED THEY WOULD NOT TAKE FURTHER ACTION UNLESS THEY WERE ABLE TO DUPLICATE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208929May 21, 2019
SERVICE BRAKES
BRAKING ISSUE CAUSING REAR-END COLLISION AT LOW SPEED ON HIGHWAY IN RUSH HOUR TRAFFIC. INCREASED STOPPING DISTANCE, INCREASED BRAKE PEDAL EFFORT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11209011May 21, 2019
SERVICE BRAKES
RECEIVED A LETTER FROM CHEVROLET ADVISING OF A POTENTIAL PROBLEM WITH BRAKES, INCREASED BRAKE PEDAL PRESSURE AND STOPPING DISTANCE. WENT TO DEALER AND WAS INFORMED I WOULD HAVE TO PAY TO HAVE A DIAGNOSTIC PERFORMED AT MY EXPENSE TO DETERMINE PROBLEM. CHEVROLET CORPORATE INFORMED ME THIS WAS CORRECT. MY COMPLAINT IS WHY AM I BEING CHARGED THIS WHEN CHEVROLET KNOWS THEY HAVE A PROBLEM , THAT IS POTENTIALLY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208848May 20, 2019
SERVICE BRAKES
BRAKES NOT EFFECTIVE WHEN STOPPING AT LOW SPEEDS. DEALERSHIP REPAIRED, STATED IT WAS A KNOWN PROBLEM BUT NOT A RECALL AND A VACUUM ASSIST ISSUE. I WAS INVOLVED IN A TRAFFIC COLLISION AT LOW SPEED ON THE INTERSTATE. ABS DID NOT ENGAGE AND I WAS UNABLE TO STOP COLLIDING WITH THE VEHICLE IN FRONT OF ME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11208337May 17, 2019
ELECTRICAL SYSTEM
DESCRIBE WHAT HAPPENED - INSD ARRIVED AT WORK AND PLUGGED IN HIS BLOCK HEATER AS HE ALWAYS DOES DURING THE WINTER. INSD THEN WENT INTO WORK AT ABOUT 6:30PM. AT APPROX 7:30PM INSD WAS NOTIFIED THAT THERE WAS A FIRE IN HIS TRUCK, FIRE DEPT WAS CALLED. DID THE FIRE BURN TO THE INTERIOR, EXTENT OF DAMAGE- TOTAL BURN, FULL INTERIOR, ENGINE BAY. FIRE IS NOT SURE WHERE THE FIRE STARTED BUT THINKS IT WAS IN THE ENGINE BAY. THE FIRE STARTED IN THE ENGINE COMPARTMENT DID THE FIRE CAUSE DAMAGE TO ANYONE ELSE'S PROPERTY- FORD F150 NATHAN ALVARADO DAMAGE: WHOLE PASSENGER SIDE (WHEELS, TIRES, PAINT FRONT FENDER, MIRROR), DODGE RAM2500 DOUG SHELTON DAMAGES: HEADLIGHTS DRIVER SIDE, FENDER, BUMPER. ALL 3 CARS PARKED IN A ROW IN ANGLED PARKING ALLSTATE CLAIM 0487873291 CODY SHIPLEY REGISTERED OWNER
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11207254May 13, 2019
SERVICE BRAKES
LOSS OF BRAKING IN STOP AND GO TRAFFIC. VEHICLE BRAKES ARE EXTREMELY DIFFICULT TO PRESS IN SLOW MOVING STOP AND GO TRAFFIC. THE ABS SEEMS TO KICK IN BUT THE VEHICLE CONTINUES TO ROLL FORWARD. SPEED WOULD BE AROUND 10 MPH. BRAKING IS OK AT NORMAL HIGHWAY SPEEDS BUT LOSING ABLILITY TO BRAKE AT LOW SPEED. NEAR MISS ON REAR ENDING SEVERAL VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206524May 9, 2019
FUEL/PROPULSION SYSTEM
RECALL WAS ANNOUNCED FEB 7, 2019 MY COMPLAINT IS WHY IS IT TAKING SO LONG TO OBTAIN PARTS AND GET THE VEHICLE REPIRED IT HAS BEEN THREE MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205734May 6, 2019
ENGINE
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE VEHICLE'S ALARM SOUNDED, WHEN THE CONTACT ARRIVED DOWNSTAIRS, THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE LOT BY THE INSURANCE COMPANY. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION AFTER THE FIRE FOR NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11205154May 2, 2019
UNKNOWN OR OTHER
PURCHASED 2017 CHEVROLET SILVERADO 1500 11/2017. 04/2017, NO COLD AIR BLOWING FROM THE AC. TOOK IT TO DEALERSHIP THINKING ONLY NEED A RECHARGE SINCE THIS VEHICLE IS FAIRLY NEW. FOUND OUT THERE WAS A LEAK FROM THE CONDENSER. THIS COST ME OUT OF POCKET NEARLY $1200!! WOULD LIKE TO KNOW IF ANYONE EXPERIENCED THIS SITUATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204740April 30, 2019
POWER TRAIN
EXPERIENCING HESITATION/'CHUGGLE'/CONVERTOR SLIP IN 2ND-6TH GEAR IN V8 MODE WHEN ROLLING INTO THE THROTTLE AND PUTTING THE ENGINE UNDER LOAD ON A HIGHWAY. ESPECIALLY NOTICEABLE WHEN IN 4TH 5TH OR 6TH GEAR,1500-1850 RPM, LOADING THE ENGINE TO ACCELERATE 55-60MPH, 60-70MPH. OR WHEN ACCELERATING ON AN INCLINE AT SAME SPEEDS WITHOUT DOWNSHIFTING. OR WHEN SLOWLY APPLYING THROTTLE TO MAINTAIN SPEED (65+) AGAINST A HEAD WIND OR WHEN TRYING TO PASS A CAR. ALL WHILE MAINTAINING CURRENT GEAR AND NO DOWNSHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204432April 29, 2019
SERVICE BRAKES, ENGINE, WHEELS
NOT SURE WHERE BURNING SMELL IS COMING FROM. BRAKES? ENGINE? TIRES? AFTER DRIVING LONGER THAN 30 MILES I CAN SMALL SOMETHING, LIKE BURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204204April 28, 2019
POWER TRAIN
AT LOW SPEEDS UNDER BRAKING WHEN DOWNSHIFTING FROM GEAR 2 TO 1, THE SHIFT IS NOT SMOOTH. THERE IS A SIGNIFICANTLY LOUD CLUNK THAT YOU CAN FEEL AND HEAR, AND PASSENGER SAFETY IS COMPROMISED DUE TO A SUDDEN LURCH FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203874April 26, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD POP SOUND. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED THAT THE SUN ROOF EXPLODED. THE VEHICLE WAS DRIVEN TO PREMIER CHEVROLET (401 US-59 LOOP, LIVINGSTON, TX 77351), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192390March 29, 2019
ENGINE
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO. WHEN THE CONTACT PULLED INTO HIS DRIVEWAY AND PLUGGED IN THE BLOCK HEATER, THE VEHICLE CAUGHT FIRE A FEW MINUTES LATER IN THE ENGINE COMPARTMENT. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL TO MOVE IT AWAY FROM HIS HOUSE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. BOTH THE MANUFACTURER AND INSURANCE COMPANY SENT FIRE INVESTIGATORS TO EXAMINE THE VEHICLE. THE CONTACT SUBMITTED A FIRE REPORT TO HIS INSURANCE COMPANY. A POLICE REPORT WAS FILED. BOTH INVESTIGATORS STATED THAT IT COULD TAKE UP TO 90 DAYS TO REPORT THEIR FINDINGS. THE INSURANCE COMPANY OFFERED A BUYOUT FOR THE TOTAL LOSS OF THE VEHICLE; HOWEVER, THE CONTACT WANTED TO SEE WHAT THE MANUFACTURER WOULD OFFER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 24,500. ..*BF *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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