Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#10455629April 18, 2012
POWER TRAIN
THIS VEHICLE HAS SEVERAL DEFECTS THAT GM CLAIMS AS NORMAL. 1. TRUCK RANDOMLY LURCHES FORWARD WHEN STARTED IN PARK. GM SAYS THIS IS NORMAL MAKE SURE YOU APPLY PARKING BRAKE WHEN PARKING. 2. DRIVE TRAIN CLUNKS WHEN DECELERATING INTO 10-20MPH RANGE AND ACCELERATING AGAIN. GM SAYS THIS IS NORMAL DUE TO TOLERANCES AND ACCELERATED IN FOUR WHEEL DRIVE VEHICLES. 3. VEHICLE DRAIN TRAIN RANDOMLY MAKES A BANG OR CLUNK NOISE WHEN ACCELERATING FROM A STOP. GM CLAIMS THIS IS ALSO NORMAL. I HAVE PURCHASED THIS TRUCK NEW IN NOVEMBER 2011 AND IT HAS BEEN IN THE SHOP FIVE TIMES. EACH TIME DEALER CHECKS REPAIR FOR DEFECT AND GM SENDS BACK BULLETIN SAYING NO REPAIR CONDITION NORMAL. DEALER SAYS A HANDFUL OF TRUCKS HAVE COME BACK WITH THIS SIMILAR PROBLEM. I CAN NOT BELIEVE GM ACCEPTS THIS DEFECT AS NORMAL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455157April 12, 2012
ELECTRICAL SYSTEM
2011 CHEVROLET SILVERADO 2500HD. CONSUMER STATES SEVERE ELECTRICAL FIRE DAMAGE TO THE DASH, WINDSHIELD AND ALL WIRING COMPONENTS TO THE CAB. *TGW THE CONSUMER STATED WHEN HE WENT TO TAKE PICTURES FOR HIS INSURANCE COMPANY, HE NOTICED THE TRUCK STARTED TO SPARK UNDER THE DASH. HE CLOSED THE DOOR AND WALKED AWAY. AS HE WAS WALKING AWAY, HE TURNED AROUND AND NOTICED SMOKE ROLLING OUT OF THE WINDOWS. THE CONSUMER CALLED THE FIRE DEPARTMENT AND THEY WERE ABLE TO PUT THE FIRE OUT. THE CONSUMER WAS NOT GIVEN ANY PAPERWORK. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10455023April 12, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE WOULD UNEXPECTEDLY ACCELERATE WITHOUT WARNING WHETHER THE VEHICLE WAS STOPPED, IN DRIVE OR REVERSE. IN ADDITION, THE ENGINE RPMS WOULD EXHIBIT AN ABNORMAL INCREASE OF 2000 OR MORE WHEN THE FAILURE OCCURRED. ON ONE OCCASION, THE VEHICLE ABNORMALLY ACCELERATED AND THE CONTACT WAS UNABLE TO STOP THE UNINTENDED ACCELERATION. THE CONTACT CRASHED INTO A ROAD STUMP. FIVE PASSENGERS SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS FILED. THE DEALER INSPECTED THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 14,100.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10451035March 9, 2012
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
STRONG EXHAUST AND OR RAW FUEL SMELLS INSIDE CAB AND AROUND OUTSIDE OF VEHICLE ENGINE BAY. ESPECIALLY NOTICEABLE WHEN VEHICLE IS REGENERATING. SMOKE BILLOWING OUT FROM UNDER RIGHT SIDE OF HOOD. A CLEAR LIQUID AND A BLACK LIQUID RUNNING DOWN EXHAUST PIPE FROM TURBOCHARGER EXHAUST EXIT. NOTICEABLE LEAKAGE ON FLOOR UNDER VEHICLE. THIS IS A FIRE HAZARD THAT IS NOT BEING DIAGNOSED, REPAIRED OR TESTED CORRECTLY. THIS VEHICLE HAS BEEN TO GM DEALERS THREE TIMES TO ADDRESS THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448331February 17, 2012
ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING
I WAS TRAVELING ON A DIVIDED HIGHWAY AND APPROACHING A SLOW MOVING TRUCK IN THE RIGHT LANE AHEAD OF ME. THERE WAS ANOTHER TRUCK BEHIND ME IN MY LANE. I MOVED TO THE LEFT LANE TO PASS THE SLOW TRUCK. JUST AFTER I BEGAN THE PASS MY PICKUP SLOWED QUICKLY AND BEGAN FLASHING ERROR MESSAGES: STABILITY CONTROL DISABLED, ENGINE POWER REDUCED & SERVICE STABILITRAK. THE TRUCK BEHIND ME HAD MOVED UP CLOSE AND FOLLOWED ME AROUND THE SLOW MOVING TRUCK. I WAS UNABLE TO ACCELERATE AND CONTINUED SLOWING QUICKLY. I HAD JUST ENOUGH ROOM TO SWERVE IN BEHIND THE SLOW TRUCK AS MY SPEED FELL BELOW ITS SPEED. THE TRUCK BEHIND ME NARROWLY AVOIDED A REAR IMPACT WITH MY TRUCK, WHICH, I BELIEVE, WOULD HAVE BEEN CATASTROPHIC. I PULLED TO THE RIGHT AND TRIED TO SPEED UP. ABOUT 40 MPH WAS ALL MY TRUCK WOULD DO. I STOPPED AND GOT OUT THE MANUAL. IT SAID TO RESET THE STABILITRAK, TURN THE VEHICLE OFF FOR 30 SECONDS. I DID THAT AND THE TRUCK SEEMED TO FUNCTIONED NORMALLY, AT LEAST AS FAR AS ENGINE POWER. I STILL HAD TRACTION CONTROL & STABILITRAK ERROR MESSAGES AND THE SERVICE ENGINE LIGHT WAS ON. I WAS ABLE TO RETURN 40 MILES TO MY HOME TOWN WITH NO FURTHER INCIDENTS. I WAS ABLE TO GET MY TRUCK INTO THE CHEVY DEALER ON THE 30TH. THE SERVICE REP RECOGNIZED MY DESCRIPTION IMMEDIATELY AS A "THROTTLE SENSOR" FAILURE. IT WAS REPAIRED UNDER WARRANTY. THERE HAVE BEEN NO FURTHER INCIDENTS. MY CONCERNS ARE DUAL: FIRST, ONLY LUCK AND YEARS OF EMERGENCY VEHICLE OPERATION TRAINING ENABLED ME TO AVOID BEING HIT FROM BEHIND BY THE FOLLOWING TRUCK WHEN MY TRUCK UNEXPECTEDLY AND WITHOUT WARNING LOST POWER. AN IMPACT WOULD HAVE LIKELY BE LIFE THREATENING CONSIDERING THE SPEED AND PROXIMITY OF TWO TRUCKS. SECOND, SUBSEQUENTLY, I HAVE FOUND MULTIPLE INTERNET REPORTS OF THIS ISSUE GOING BACK SEVERAL MODEL YEARS AND MY SERVICE PAPER WORK INDICATES A GM SERVICE BULLETIN FOR IT EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447906February 14, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 60 MPH, THE BRAKES WERE ENGAGED AND THE VEHICLE FAILED TO SLOW DOWN IMMEDIATELY. THE BRAKE PEDAL WAS ENGAGED WITH EXTREME PRESSURE IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS ADVISED THERE WAS NOTHING WRONG AND THE COMPUTER WAS SUPPOSE TO STOP THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 11,000. UPDATED 03/05/12*LJ UPDATED 03/06/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443443January 11, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WOULD LUNGE VIOLENTLY WHEN CHANGING GEARS. THE WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY, THE DOOR LOCKS WOULD FAIL INTERMITTENTLY AND THE FUEL, ODOMETER AND SPEEDOMETER GAUGES WERE INOPERABLE. IN ADDITION, THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441242December 26, 2011
VISIBILITY
THE DRIVER SIDE MIRROR WILL NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT ON THAT SIDE OF THE VEHICLE. 9/22/11 TOM BANNEN CHEVROLET IN MADISON TN ATTEMPTED TO SOLVE THE PROBLEM BY REPLACING THE MIRROR, BUT THAT RESULTED IN NO IMPROVEMENT. 12/8/11 I COMPLAINED TO THE DEALER AGAIN. [XXX], THE SERVICE WRITER, SAT IN MY TRUCK, OPERATED THE MIRROR AND CONFIRMED THAT THE MIRROR WOULD NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT. HE SAID THAT IT WAS DEFINITELY NOT RIGHT,' AND THEY WOULD CHECK IT OUT TO SEE WHAT REPAIR IS NEEDED. BUT WHEN I PICKED UP THE TRUCK, THEY SAID IT OPERATES LIKE ALL THEIR OTHER TRUCKS AND WOULD MAKE NO IMPROVEMENT. 12/10/11 I COMPLAINED TO GM AT 866-790-5600. 12/21/11 "DISTRICT SPECIALIST" JOHN (EXTENSION 42327) SAID GM WILL NOT DO ANYTHING TO CORRECT THE PROBLEM AND THAT THIS IS GM'S FINAL POSITION ON THIS PROBLEM. THIS DEFECT LEAVES A BLIND SPOT IN MY VIEW, AND THAT INCREASES THE HAZARD OF MOVING LEFT TO CHANGE LANES. I AM, OF COURSE, AM NOT SATISFIED WITH THIS SITUATION. IT PLACES ME AT GREATER RISK THAN SHOULD BE NECESSARY WHEN DRIVING MY TRUCK. PERHAPS OTHER SILVERADO OWNERS ARE SUFFERING THIS SAME INCREASED RISK. PLEASE PROMPTLY PROVIDE A SOLUTION, INSTRUCT MY DEALER ON THAT SOLUTION, AND NOTIFY ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441828December 20, 2011
STEERING, SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
I HAVE A 2011 CHEVY SILVERADO WITH A FUEL GAUGE PROBLEM. WHILE DRIVING DOWNHILL, MY FUEL GAUGE LIGHT JUST COMES ON AND THE FUEL GAUGE GOES DOWN TO EMPTY. THE VEHICLE THEN STALLS LOSING ALL POWER AND CONTROL OF THE VEHICLE (BRAKES, STEERING). AS I REACH THE BOTTOM OF THE HILL, I HAVE TO PLACE THE VEHICLE IN PARK AND IT STARTS RIGHT BACK UP BUT THE FUEL GAUGE STAYS AT EMPTY. I HAD THE VEHICLE SERVICED AT A GM DEALERSHIP AND IT WAS STATED BY THE TECH THAT VEHICLE IS WORKING AS DESIGNED. THIS WAS ALSO CONFIRMED BY GM ENGINEERING DEPARTMENT. IF I RECALL, THE FUEL PUMP IS PLACED MORE TOWARD THE BACK OF TRUCK AND WHILE DRIVING DOWNHILL GAS MOVES TOWARDS FRONT OF TANK GIVING THE FUEL SENSOR A FALSE READING. I'M NO ENGINEER BUT I HAD A 2009 SILVERADO AND NEVER CAME ACROSS THIS PROBLEM. THIS IS A BIG VEHICLE AND I BELIEVE THIS POSES A GREAT SAFETY RISK TO MYSELF AND FAMILY AS WELL AS THE PUBLIC. MANY TIMES WHEN THE TRUCK HAS LOST ALL POWER STEERING AND BRAKING CAPABILITY, MYSELF OR MY FAMILY MEMBERS WHO ARE DRIVING HAVE NARROWLY AVOIDED ACCIDENTS. GM TECH AND GM CORPORATE SAID REMEDY IS TO KEEP MORE GAS IN VEHICLE. THIS IS A CONTINUOUS PROBLEM AS AT TIMES IN TRAVEL I MAY NOT KEEP MY TANK AS FULL AS REQUIRED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438931December 7, 2011
VISIBILITY, WHEELS
CONDITIONS: HEAVY MISTING RAIN, 32 DEG F, LOWERING TEMPERATURE, DAYTIME. THIS IS TO REPORT A DESIGN DEFECT OF THE WINDSHIELD DEFOGGING SYSTEM. THE DEFOGGING SYSTEM OPERATED AS DESIGNED. THERE WAS NO FAILURE OF THE EQUIPMENT. WHEN THE WINDSHIELD DEFOGGER IS SELECTED THIS VEHICLES SYSTEM AUTOMATICALLY SETS TO OUTSIDE AIR AND TURNS OFF THE AIRCONDITIONING COMPRESSOR AT 32 DEG F AND BELOW. ON DECEMBER 6TH WHILE DRIVING DURING MISTING RAIN AT SLIGHTLY ABOVE FREEZING WITH THE TEMPERATURE SLOWLY LOWERING I EXPERIENCED A RAPID AND SERIOUS PROBLEM CLEARING THE WINDSHIELD OF MIST ON THE INSIDE SURFACE OF THE WINDSHIELD AS WELL AS ALL OTHER GLASS SURFACES WHEN THE TEMPERATURE FELL BELOW FREEZING AND THE AIRCONDITIONING COMPRESSOR CUT OFF. DESPITE USING THE WINDSHIELD DEFOGGER AT THE MAXIMUM HEAT AND FAN SETTING I WAS FORCED TO PULL OVER TO THE SIDE OF THE ROAD BECAUSE I COULD NO LONGER SEE WELL ENOUGH TO DRIVE SAFELY. SELECTION OF WINDSHIELD DEFOGGING MODE ACTUALLY WORSENED THE PROBLEM INITIALLY. I BELIEVE THAT THE DESIGN OF THE SYSTEM CREATES THE POTENTIAL (AND IN THIS CASE ACTUAL) DANGER OF RAPID LOSS OF VISIBILITY TO THE OUTSIDE OF THE VEHICLE WITH THE POSSIBILITY OF A LOSS OF EFFECTIVE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436015November 16, 2011
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500 HD DIESEL. THE CONTACT STATED THAT THE STEERING SYSTEM WAS PULLING HARD TO THE LEFT WHILE DRIVING 40 MPH. THE STEERING WHEEL WOBBLED MUCH MORE WHEN DRIVING UPHILL VERSUS DOWNHILL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AT LEAST FIVE TIMES WHO INSPECTED THE FAILURE AND ADVISED THAT THEY WERE UNABLE TO FIND THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE A MINIMUM OF TEN TIMES BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434405November 6, 2011
WHEELS, SUSPENSION
WHILE TOWING A 5TH WHEEL TRAILER AT 60 MPH, THE RIGHT REAR (PASSENGER) WHEEL CAME OFF THE TRUCK. FIVE OF THE EIGHT WHEEL STUDS SHEARED OFF, THREE OTHERS LOST THEIR LUG NUTS. THE TRAILER WEIGHT DID NOT EXCEED THE AXLE, WHEEL OR TIRE WEIGHT RATINGS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10433769November 1, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, POWER TRAIN
THIS IS A DEALER DEMO VEHICLE, FIRST 2235 MILES WERE DEMO. DURING MY FIRST MORNING (12HOURS AFTER PICKING UP AT DEALER) OF OWNERSHIP I WAS DESCENDING DOWN A HILL WITH THE CRUISE ON, AND THE VEHICLE PROCEEDED TO OVER SPEED APPROXIMATELY 5-7MPH. I TRAVEL THIS HILL BOTH WAYS TO/FROM WORK DAILY AND THIS HAPPENS EVERYTIME. I THOUGH THIS MIGHT BE AN ABNORMAL ADJUSTMENT WITHIN THE COMPUTER/ETC SO WHILE TAKING IN TO THE DEALER FOR A TPMS (TIRE PRESSURE MONITOR SYSTEM) ISSUE I MENTIONED THE OVERSPEED ISSUE TO THE SERVICE WRITE UP AND THEY SAID THAT IT WAS NORMAL. I DON'T AGREE, BUT MAYBE IT IS. IT DOES ADJUST BACK TO NORMAL CRUISE SET SPEED BUT IS UNIQUE. I HAD A 2002 DODGE RAM 1500 PREVIOUSLY AND IT DID NOT DO THIS, AND I HAVE DROVE OTR (OVER THE ROAD) SEMI-TRUCKS AND KNOW THE DIFFERENCE WITH OVERSPEED BEING NORMAL AND ABNORMAL. I WOULD LIKE THIS TO BE LOOKED INTO, AS IT COULD BE A HAZARD THAT COULD LEAD TO UNSAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432892October 26, 2011
STEERING
WHEN TRAVELING ON A GRAVEL ROAD OR DRIVING ON SOME PAVED ROADS, THE STEERING WHEEL OF MY TRUCK PULLS BACK AND FORTH IN MY HAND AND GRABS ON BUMPS. THIS SUMMER THE PROBLEM WAS SO SEVERE I GOT UNDER THE TRUCK TO SEE WHAT MAY BE CAUSING THE MOVEMENT. I FOUND OUT THERE WAS NO STEERING STABILIZER SHOCK INSTALLED ON THE TRUCK. THE BRACKETS TO HOUSE THE STABILIZER SHOCK ARE THERE, BUT THE STEERING STABILIZER SHOCK ITSELF IS NOT THERE. I TOOK THE TRUCK TO THE DEALER AND WAS TOLD BY DEALER THAT THE TRUCK DOESN'T COME WITH A STEERING STABILIZER SHOCK. HE DIDN'T SEEM TO KNOW WHY THE TRUCKS DON'T COME WITH THE STABILIZER SHOCK, BUT THERE IS AN AFTER-MARKET PART THAT THE CUSTOMER CAN ORDER AND THEY WILL INSTALL FOR ABOUT $200. I CONTACTED GENERAL MOTORS TO ASK FOR AN EXPLANATION AS TO WHY SUCH AN IMPORTANT STEERING COMPONENT WAS NOT PROVIDED IN THE TRUCK. RAMON FROM CUSTOMER SERVICE CALLED ME TO EXPLAIN THAT THE TRUCK WAS "DESIGNED" WITHOUT THE STEERING STABILIZER SHOCK. THERE WERE BRACKETS TO HOUSE THE SHOCK INCLUDED FROM THE FACTORY AND INDEED THERE IS AN AFTER-MARKET SHOCK I COULD BUY AND HAVE INSTALLED AT MY OWN EXPENSE. I ARGUED THAT THIS WAS A SAFETY ISSUE AND FELT THAT THIS WAS A DEFECTIVE FACTORY ISSUE. THE TRUCK SHOULD COME WITH THE SHOCK AND IT IS NOT SAFE TO DRIVE UNDER CERTAIN CONDITIONS WITHOUT IT. I DON'T BELIEVE PEOPLE WHO ARE BUYING THE NEW TRUCKS ARE EVEN AWARE THAT THE STEERING STABILIZER SHOCK IS MISSING. IT WILL BE JUST A MATTER OF TIME BEFORE THERE IS AN ACCIDENT CAUSED BY STABLE STEERING FAILURE. I WOULD LIKE IT PUT ON RECORD THAT IF ANY INJURIES OR ACCIDENTS ARE CAUSED BY THIS "DESIGN" FLAW, THERE SHOULD BE RECOURSE PUT DIRECTLY UPON THE SHOULDERS OF GENERAL MOTORS WHO DELIVERED THE TRUCKS WITHOUT THIS IMPORTANT PART, WHO REFUSES TO PUT THE PART ON WHEN THE CUSTOMER FINDS OUT, AND DOES NOT EVEN TELL THE CUSTOMER THAT THE PART IS NOT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432335October 21, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES, HE WOULD FEEL A PULSATING SENSATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE MIGHT NEED TO REPLACE THE PADS AND RESURFACE BOTH THE ROTORS AND DRUMS. THE VEHICLE WAS REPAIRED BUT THE PULSATION CONTINUED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 114. * REQUEST THAT COMPLAINT BE DELETED * 12/14/2011 CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429604October 12, 2011
SUSPENSION, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
#1. VEHICLE ACCELERATES WHEN LETTING OFF GAS, EVEN WHILE GOING UPHILL THE VEHICLE WILL ACCELERATE. YOU CAN GO UP A STEEP HILL WITHOUT TOUCHING THE GAS. BROUGHT THE VEHICLE TO THE DEALERSHIP THEY REPLACED, THE THROTTLE BODY, GAS PEDAL ASSEMBLY. THEY REINSTALLED THE ORIGINAL PARTS AND TOLD US THAT THIS WAS NORMAL. WE DROVE OTHER 2011 CHEVY SILVERADO'S WHICH DID NOT DO THE SAME THING. THE DEALERSHIP TOLD US THAT ALL THE 2011 CHEVY SILVERADO'S ACCELERATE ON THEIR OWN. #2. THERE IS A CLUNKING NOISE FROM THE REAR WHEN DRIVING OVER BUMPS. THE DEALERSHIP SAID THIS IS NORMAL BACKLASH, AND DID NOT DO ANYTHING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429139October 7, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE. APPLIED BRAKES RAPIDLY DUE TO VEHICLE STOPPING IN FRONT OF ME. NOTICED TIRE SQUEAL THEN BRAKE PEDAL REMAINED FIRM BUT, MY VEHICLE FAILED TO STOP. HAD TO STEER INTO OPPOSITE TRAVEL LANE TO AVOID ACCIDENT. BRAKES THEN BEGAN TO FUNCTION NORMALLY. DROVE TO DEALERSHIP TO HAVE CHECKED. SERVICE MANAGER SAID BRAKES CHECKED OK. IN ROUTE TO MY HOME SERVICE BRAKE SOON LIGHT APPEARED ON DASH DISPLAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428964October 6, 2011
VEHICLE SPEED CONTROL
MY 2011 CHEVROLET SILVERADO 1500 HAS UNWANTED ACCELERATION. ITS BEEN HAPPENING FOR APPRX A MONTH, ON AND OFF. ON TUESDAY 10/4/2011 I WAS LEAVING MY PARKING SPACE AT WORK, I HAD MY FOOT ON THE BRAKE AS I WAS TURNING OUT OF THE SPACE, THE VEHICLE JUST TOOK OFF - ACCELERATING WITHOUT TOUCHING THE GAS. I THEN HIT THE BRAKE WHICH STOPPED THE VEHICLE. I THEN GOT ON THE HIGHWAY - (I-94) TO HEAD HOME, WHILE DRIVING ON I-94 MY VEHICLE LUNGED FORWARD NEARLY STRIKING THE VEHICLE IN FRONT OF ME. I THEN BACKED OFF AND KEPT A SAFE DISTANCE IN THE EVENT THAT IT HAPPENED AGAIN, SURE ENOUGH - MY VEHICLE STARTED ACCELERATING ON ITS OWN. I REALIZED IT WAS DOING IT AND HAD ENOUGH DISTANCE BETWEEN ME AND THE OTHER VEHICLES AHEAD, SO I ALLOWED THE VEHICLE TO TAKE OFF. MY SILVERADO GOT UP TO ABOUT 1500 RPMS AT 60MPH, I CLEARLY HAD MY FOOT OFF THE BRAKE AND THE GAS, FEET FLAT ON THE FLOOR. I ALLOWED IT TO ACCELERATE ON ITS OWN FOR APPRX 1 MINUTE BUT THEN HAD TO STOP. IT IS CLEARLY DRIVING ITSELF. I DROVE THE TRUCK STRAIGHT TO THE DEALERSHIP AND LEFT IT FOR THE SHOP TO LOOK AT THE NEXT DAY. THE SERVICE DEPT COULD NOT RE-CREATE THE PROBLEM, GO FIGURE. IN THE PAST MONTH I'VE NEARLY HIT SEVERAL PARKED CARS WHEN PULLING INTO PARKING SPACES AS THE VEHICLE TAKES OFF ACCELERATING, IN THESE EVENTS I WAS ALSO ABLE TO STOP THE VEHICLE W THE BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427678September 27, 2011
STRUCTURE:BODY
WHY IS THE CABLES SUPPORTING THE TAIL GATE TWO DIFFERENT LENGTHS, ONE CABLE IS LOOSE WHEN THE TAIL GATE IS LOWERED AND NOT SUPPORTING ANYTHING, I TALKED WITH MY SALES PERSON AND HE TOLD HE TALKED WITH GM AND THEY ARE NOT GOING TO FIX THE PROBLEM, CAN YOU PLEASE GIVE ME SOME INFORMATION ON THIS, THANK YOU VERY MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426306September 19, 2011
SUSPENSION:REAR, SUSPENSION
REAR AXLE HAS A GVWR OF 3950 LBS THE VEHICLE A 2PLUS 1 REAR SPRING PACK, 3 DIFFERENT SPRING SUPPLIERS RATE THIS SPRING PACK AT 1425L OR 1500 LBS EACH FOR A COMBINED RATE OF EITHER 2850 OR 3000 LBS PER PAIR. WHICH MAKES THE FACTORY RATING OF 3950LBS EITHER 1100 OR 950 LBS HIGHER DEPENDING ON THE SPRING SUPPLIER. USING THE INDUSTRY GUIDELINE THE WEAKEST COMPONENT CONTROLS THE GVWR IS BEING VIOLATED BY CHEVROLET I HAVE A TRUCK MARKETING INSTITUTE CERTIFICATE IN THIS AREA AND A CD FROM MICHELIN VERIFYING THE WEAKEST COMPONENT CONTROLS GVWR .I ASKED CHEVROLET FOR REPLACEMENT SPRINGS FROM ANOTHER MODEL THAT HAS A COMBINED RATING OF 4050LBS 100 LBS ABOVE THERE 3950 LB AXLE RATING. THIS ISSUE HAS CAUSED TRAILERING PROBLEMS BUT CHEVROLET REFUSED THIS IS A SAFETY ISSUE THE SPRINGS I REQUESTED WOULD CORRECT THE PROBLEM CAN YOU HELP? I CAN SUPPLY FURTHER INFORMATION IF NEEDED THANK YOU *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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