Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10428074September 30, 2011
SERVICE BRAKES, HYDRAULIC
I WAS EXITING FREEWAY AND APPLIED BRAKES TO SLOW DOWN. PEDAL WENT TO FLOOR. LUCKILY I GOT SLOWED ENOUGHTOSTOP. CALLED DEALER AND HAD VEHICLE TOWED. THEY REPLACED TWO BRAKE LINES FROM MASTER CYLINDER PROP. VALVE TOBRAKE PRESSURE MOD. VALVE. BAD DESIGN ON THIS VEHICHLE. REPLACEMENT PARTS WERE UDATED WITHOUT THIS DESIGN. I ASK ABOUT THIS AND WAS INFORMED THAT THEY DID AWAY WITH THE ORIGINAL DESIGN. 30,000 DOLLARS ROLLING DOWN THE ROAD LOOKING FOR AN ACCIDENT. THEY WEREN'T INTERESTED IN MY SAFETY OR CORRECTING THE PROBLEM AT THERE COST, BUT WERE GLAD TO RELIEVE ME OF 536.00. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427635September 27, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT WAS DRIVING 45 MPH WHEN THE TRAILER HITCH BENT ABNORMALLY. THE MANUFACTURER ADVISED THAT THE TRAILER HITCH COULD TOW UP 10,000 POUNDS AND THE CONTACT WAS TOWING 4,700 POUNDS OF PAY LOAD. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT UNDER WARRANTY SO THEY WERE UNABLE TO ASSIST. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND THAT THE TRAILER COULD HAVE DISCONNECTED AND CAUSED A CRASH DUE TO THE INACCURACY OF THE TOW LOAD LIMIT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426975September 23, 2011
ELECTRICAL SYSTEM
THE SPEEDOMETER ON MY SILVERADO DOES NOT SHOW THE PROPER MPH FIGURE. IT VARIES FROM 0 MPH TO 40 MPH NO MATTER AT WHAT SPEED I AM TRAVELING. THIS IS ESPECIALLY DANGEROUS WHEN TRAVELING THE MASS PIKE AS I HAVE NO IDEA HOW FAST I AM GOING. AROUND CITY DRIVING IT USUALLY STAYS AT ZERO WITH AN OCCASIONAL SPURT TO 60. I CANNOT FIND A RECALL FROM CHEVROLET REGARDING THIS TYPE OF PROBLEM BUT THERE SHOULD BE. THIS IS A MANUFACTURING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426676September 21, 2011
SERVICE BRAKES, HYDRAULIC
BACKING OUT OF DRIVEWAY AND HAD NO BRAKES. GOT OUT AND SAW DRIPPING FLUID NEAR MID FRAME. BRAKE LINE HAD RUPTURED DUE TO EXCESSIVE CORROSION. ALL BRAKE LINES ON THE TRUCK ARE VERY CORRODED AND NEED TO BE REPLACED. I HAVE NEVER HAD ANYTHING LIKE THIS ON ANY VEHICLE AT THIS AGE AND MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425757September 16, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL KNOCKING FROM THE ENGINE. THE DEALER DIAGNOSED THAT FUEL WAS LEAKING INTO THE ENGINE ABNORMALLY. THE MANUFACTURER WAS CONTACTED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425568September 15, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. AS THE CONTACT ATTEMPTED TO DECELERATE AT 3 MPH, THE VEHICLE WOULD NOT RESPOND. THE BRAKES WERE ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS COASTED FROM THE MAIN ROADWAY AND TOWED TO THE DEALER FOR INSPECTION. AFTER INSPECTION, HE WAS TOLD THAT ALL THE BRAKE LINES WERE RUPTURED FROM CORROSION. THE DEALER REPLACED ALL THE BRAKE LINES. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425408September 14, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC
TOTAL BRAKE FAILURE IN MY DRIVEWAY. BRAKE LINES RUSTED THROUGH. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425115September 12, 2011
ENGINE AND ENGINE COOLING
I OWN A 2004 CHEVROLET SILVERADO 1500 4X4. I HAVE A BROKEN REAR EXHAUST MANIFOLD BOLT ON THE LEFT SIDE OF MY 5.3 V8. I HEAR THIS IS AN EXTREMELY COMMON PROBLEM. MY LOCAL DEALER WANTS $1,600 TO FIX IT BECAUSE YOU DO NEED TO PULL THE ALUMINUM HEAD TO REPAIR IT!! I COMPLETELY AGREE WITH THE HEAD NEEDING TO BE PULLED, BUT I BELIEVE THAT GM NEEDS TO STEP UP AND FIX THIS EXTREMELY COMMON AND ONGOING PROBLEM. IT IS DEFINITELY A MANUFACTURER DEFECT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424494September 9, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE TOWING A TRAILER AT APPROXIMATELY 55 MPH, A CLICKING NOISE WAS HEARD FROM THE ENGINE AND THE ENGINE EXPLODED. THE CONTACT ALSO OBSERVED SMOKE RISING FROM THE ENGINE DURING THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE ENGINE EXPLODED AND ALL OF ITS COMPONENTS WERE MELTED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS CONFIRMED AND THE CONTACT WAS ADVISED THAT THE ENGINE WAS DESTROYED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10421091August 23, 2011
SERVICE BRAKES, HYDRAULIC
DRIVING CONDITION WARRANTED A QUICK STOP. APPLIED BRAKES BUT PEDAL WENT TO THE FLOOR WITHOUT ANY STOPPING ABILITY. I APPLIED EMERGENCY BRAKE TO STOP AS I DRIFTED INTO INTERSECTION, THEN PUT AUTOMATIC TRANSMISSION INTO PARK ENGINE WAS STILL RUNNING AND I NOTICED THAT IF I DEPRESSED BRAKE PEDAL I COULD ENGAGE TRANSMISSION DRIVE, BUT AS I ATTEMPTED TO MOVE THE VEHICLE IT COASTED SINCE I WAS ON AN INCLINE .THEN I CONTACTED AAA AND THEY ARRANGED A TOW TO LOCAL REPAIR SHOP. THERE IT WAS DETERMINED THAT MY BRAKE LINE FAILED DUE TO CORROSION. ALL TRUCK BRAKES WERE JUST REPLACED AND STATE INSPECTED 12/18/10 AT THE DEALER FROM WHERE I BOUGHT TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419888August 17, 2011
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC
I WAS DRIVING MY 2004 CHEVY SILVERADO PICKUP TO WORK WHEN UPON SLOWING DOWN TO ENTER A DRIVEWAY THE BRAKE SYSTEM RUPTURED AND I LOST ALL BRAKING. LUCKILY I WAS GOING 5MPH OR I WOULD HAVE HIT SOMETHING OR SOMEONE. LATER THAT EVENING I WENT ON-LINE TO RESEARCH CHEVY TRUCK COMPLAINTS AND I FOUND THE BRAKE FAILURE I EXPERIENCED IS EPIDEMIC WITH 2000-2006 MODELS FROM ALL PARTS OF THE COUNTRY, AND THAT GM IS DOING NOTHING ABOUT IT-BLAMING IT ON SALT ETC.. IF THAT WERE THE CASE ,ALL VEHICLES WOULD BE SUFFERING THESE ISSUES, NOT SO. THE CONSENSUS IS THAT THE BRAKE LINES ARE MADE OF INFERIOR MATERIALS AND PLACED ON THE FRAME IN SUCH A WAY AS TO ACCUMULATE DIRT,SALT AND MOISTURE AND HOLD IT CREATING THE PERFECT SPOT FOR CORROSION TO OCCUR. ALMOST ALL OF THE RUPTURES OCCUR IN THE SAME SPOT-UNDER THE DRIVERS SEAT AREA, BEHIND THE LEFT FRONT WHEEL. AS MINE DID. MY CONCERN IS THAT SOMEDAY AN UNSUSPECTING OWNER WILL PUT HIS /HER BRAKES ON,SAY, TO AVOID A CHILD OR AT A BUSY INTERSECTION, AND HAVE THE SAME FAILURE , RESULTING IN INJURY OR DEATH. MY CONCERN IS THAT GM AND ITS DEALERS ARE AWARE OF THIS AND HAVE NOT WARNED TRUCK OWNERS ABOUT THE DANGERS. MY DEALER JUST SERVICED MY TRUCK AND GAVE IT A SAFETY CHECK, BUT DID NOT SEEM TO NOTICE THE BRAKE LINES WERE RUSTING OUT TO THE POINT OF FAILURE. I WONDER HOW MANY TRUCKS WITH PREMATURELY ROTTING BRAKE LINES THEY HAVE REPAIRED OVER THE YEARS (AND NOT HAVE NOTICED A PATTERN), ONLY TO REMAIN SILENT? PLEAS HELP ME DO SOMETHING BEFORE PEOPLE GET HURT OR KILLED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418950August 11, 2011
ELECTRICAL SYSTEM, POWER TRAIN
2004 CHEVROLET SILVERADO. FIRE INVESTIGATOR WRITES IN REGARDS TO VEHICLE DASH FIRE *TGW THE VEHICLE WAS HEAVILY DAMAGED BY A FIRE WHICH REPORTEDLY ORIGINATED IN THE DASH. THE FIRE SPREAD AND CONSEQUENTLY CONSUMED THE PASSENGER COMPARTMENT, THEN SPREAD TO THE ENGINE. THE PROBLEM MANIFESTED WHILE THE DRIVER WAS USING THE CIGARETTE LIGHTER. PRIOR TO THE FIRE, THE TRANSMISSION, ALTERNATOR AND A 15 AMP FUSE LIGHTER FUSE WAS REPLACED. THE CIGARETTE LIGHTER WAS USED FREQUENTLY, PLUGGING A 400 WATT INVERTER WHICH ALLOWED THE DRIVER TO USE HIS COMPUTER. AT THE TIME OF THE FIRE, THE CONSUMER WAS DRIVING ON THE HIGHWAY WHEN HE UNPLUGGED THE INVERTER FROM THE CIGARETTE LIGHTER SOCKET AND INSERTED HIS CIGARETTE LIGHTER WHICH POPPED BACK. ABOUT A SECOND LATER, WHITE SMOKE STARTING COMING FROM THE DASH. THERE WERE NO CIGARETTES IN THE ASH TRAY. THE SMOKE STARTED TO INCREASE AND THE CONSUMER IDENTIFIED THE PROBLEM AS AN ELECTRICAL INSULATION SMOKE ODOR. THE SMOKE WAS COMING FROM THE BACK OF THE DASH; THERE WAS NO SMOKE COMING FROM THE ENGINE COMPARTMENT OR THE HOOD AT THAT TIME. IT WAS IN THE FIRE INVESTIGATOR'S OPINION, THAT THE RESULTS OF THE EXAMINATION LEAD TO A CONCLUSION THAT ON A MORE PROBABLE THAN NOT BASIS, AN ELECTRICAL ANOMALY AT THE DASH AREA AND IN THE VICINITY OF THE CIGARETTE LIGHTER IGNITED NEARBY COMBUSTIBLES AND THE FIRE SPREAD INTO THE PASSENGER COMPARTMENT. (LETTER SENT IN BY FIRE INVESTIGATOR) *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10418172August 9, 2011
ENGINE AND ENGINE COOLING
I HAVE A 2004 SILVERADO K2500 WITH A DURAMAX DIESEL (LLY). I BOUGHT THIS TRUCK NEW IN SEPTEMBER 2004. I PULL A FIFTH WHEEL CAMPER. MY TRUCK HAS OVERHEATED MORE THAN TWO DOZEN TIMES, AND ON SOME OCCASIONS LOST POWER, WHILE PULLING THE CAMPER UP LONG GRADES. I REPORTED THIS PROBLEM TWICE TO CHEVROLET DEALERS. I HAVE THE SERVICE ORDERS THAT CLEARLY DESCRIBE MY OVERHEATING PROBLEM. BOTH OF THESE SERVICE CALLS WERE WHILE THE TRUCK WAS UNDER WARRANTY, BUT THE DEALERS COULD NOT FIX THE PROBLEM. LATER WHEN THE TRUCK WAS OUT OF WARRANTY, I FOUND OUT THAT GENERAL MOTORS RECOGNIZED THE OVERHEATING PROBLEM AND ISSUED A SERVICE BULLETIN #06-06-04-036D THAT DESCRIBES MY HEATING PROBLEM EXACTLY. THIS SERVICE BULLETIN WAS ISSUED PRIOR TO EITHER OF MY COMPLAINTS ABOUT OVERHEATING. THE COST OF IMPLEMENTING SERVICE BULLETIN #06-06-04-036D IS APPROXIMATELY $1,300 DOLLARS, SO GENERAL MOTORS RECOGNIZES THAT THIS SERIES TRUCK HAS A SIGNIFICANT OVERHEATING PROBLEM, BUT APPARENTLY THEY ARE HIDING THIS FIX FROM THE OWNERS UNTIL THE VEHICLE IS OUT OF WARRANTY. I CAN GIVE MANY INSTANCES WHERE THIS OVERHEATING PROBLEM HAS CAUSED A SAFETY PROBLEM. ONE TIME I WAS PULLING THE CAMPER EAST ON INTERSTATE 40 ABOUT A 150 MILES WEST OF ALBUQUERQUE, NM WHEN THE TRUCK OVERHEATED AND LOST POWER. THERE WAS NO GOOD PLACE TO PULL OVER AND I WAS TERRIFIED AS THE HEAVY TRAFFIC HAD TO CHANGE LANES AND PASS ME. ANOTHER TIME I WAS PULLING UP TO THE NORTH RIM OF THE GRAND CANYON ON A TWO LANE ROAD WHEN THE TRUCK OVERHEATED, LOST POWER AND I HAD A LONG LINE OF TRAFFIC BEHIND ME. IT WAS DANGEROUS AS THE TRAFFIC PASSED ME WITHOUT GOOD CLEARANCE. I COULD GO ON AND ON OF SIMILAR SITUATIONS THAT CAUSED DANGEROUS CONDITIONS. THERE IS ALSO A WEBSITE AT WWW.DIESELPLACE.COM THAT HAS AN ENTIRE SECTION DEVOTED TO THE LLY DIESEL. THERE ARE OVER A THOUSAND POSTS CONCERNING THIS OVERHEATING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417869August 7, 2011
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
ON JULY 21 MY 2004 CHEVROLET SILVERADO OVERHEATED AND HAD A SUDDEN LOSS OF POWER. THE PROBLEM WAS A DIRECT RESULT OF A CRACKED HEAD THAT LEAKED ALL OF THE ENGINE COOLANT INTO THE OIL PAN. THIS DEFECT IS A KNOWN DEFECT TO GM PER A TECHNICAL SERVICE BULLITEN THAT WAS ISSUED IN 2007. THE BULLITEN NUMBER IS #06-06-01-019B AND COVERS ENGINES MANUFACTURED FROM 2001 TO 2006. CHEVROLET HAS OFFERED TO ONLY REPLACE THE CRACKED HEADS WHICH DOES NOT ADDRESS THE ISSUE OF THE COOLANT THAT ENTERED THE OIL SYSTEM WHICH CAN AND WILL CAUSE SEVERE SAFETY ISSUES LATER IN THE VEHICLES LIFE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416829August 3, 2011
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC
2004 SILVERADO 2500 HD, WHILE TOWING APPROX. 7000LBS MY BRAKE LINE RUPTURED, LUCKILY I HAD THE TRAILER BRAKES TO STOP ME BECAUSE THE PEDAL WENT STRAIGHT TO THE FLOOR. UPON INSPECTING CLOSELY THE BRAKE LINES ARE SO RUSTED YOU CAN LITERALLY SMASH THEM BETWEEN YOUR FINGERS. THIS IS THE NEWEST VEHICLE I OWN AND IS IN THE WORST SHAPE AS FAR AS CORROSION GOES, A SHAME AT 70K MILES. TRUCK IS IN THE SHOP NOW, CAN ONLY IMAGINE WHAT THIS WILL COST. ALREADY REPLACED ROTORS DUE TO CORROSION, E-BRAKE CABLES, WHEEL SPEED SENSOR(BRACKET ROTTED OFF). *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416435August 1, 2011
ENGINE AND ENGINE COOLING:ENGINE
AIR COND. COMPRESSOR FAILED, SEIZED!. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415868July 26, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2004 CHEVROLET SILVERADO 2500HD. CONSUMER STATES GAUGES STOPPED WORKING AND THE BOLTS ON THE MANIFOLD WERE DEFECTIVE. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415940July 26, 2011
TIRES
2004 CHEVORLET SILVERADO. UNIT #1 WAS TRAVELING WEST IN THE CENTER LANE ON IR80, OHIO TURNPIKE. UNIT #1 LEFT REAR TRAILER TIRE BLEW OUT CAUSING DAMAGE TO THE TRAILER LEFT FENDER. *LN NO TRAILER INFORMATION WAS GIVEN. THE VIN IS INVALID. (OHIO TRAFFIC CRASH REPORT # 10-0422-91)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415004July 25, 2011
ELECTRICAL SYSTEM
2004 CHEVROLET SILVERADO 1500. EVERYTIME THE VEHICLE IS DRIVEN, THE AIR CONDITIONING CHANGES FROM HOT TO COLD ON THE DRIVER'S SIDE. I HAVE TO STOP, TURN OFF VEHICLE, AND RESTART THE VEHICLE IN ORDER FOR THE AIR CONDITIONER TO WORK PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414999July 25, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD DIESEL. THE CONTACT STATED WHILE DRIVING, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THE FAILURE HAPPENED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT STATED THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 124,869.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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