Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10315167March 1, 2010
SERVICE BRAKES, HYDRAULIC
I WAS PULLING INOT A PARKING SPACE AT DUNKIN DONUTS AND WHEN I APPLIED THE BRAKE TO STOP IT MADE A NOISE AS IF THE ANTI-LOCK SYSTEM WAS GOING TO KICK ON BUT IMMEDIATELY STOPPED AND MY BRAKE PEDAL FROZE STUCK AT THE TOP OF DEPRESSION LEAVING ME WITH NO BRAKE AT ALL. I HIT THE CEMENT STOP BUMPER POLE, LUCKILY IT WAS THERE, AND CAUSED DAMAGE TO THE FRONT END OF MY TRUCK.(BUMPER & FRAMEWORK). GOOD THING THIS OCCURED HERE WITHIN A PARKING AREA AND NOT OUT ON THE ROAD AT AN INTERSECTION WHICH I JUST WENT THROUGH. THIS WAS THE FIRST TIME THIS HAS HAPPENED BUT IT MAKES ME VERY WEARY OF THE BRAKING SYSTEM. I DISCONNECTED THE FUSE TO THE ABS SYSTEM SO THIS WILL NOT OCCUR AGAIN UNTIL IT IS INVESTIGATED FURTHER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10314122February 25, 2010
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
2002 CHEVROLET SUBURBAN 2500. IN PARKING LOT, PRESSED BRAKE AND TRUCK LURCHED FORWARD CAUSING DAMAGE TO MY SUBURBAN AND ANOTHER CAR RESULTING IN AN INSURANDE SURDHARGE FOR ACCIDENT OVER $2500. DEALER, MIRAK CHEVROLET OF ARLINGTON MA COULD NOT FIND DEFECT. UPON BRAKING TODAY,I FELT A SURGE FORWARD BUT NO ACCIDENT THIS TIME. PLEASE ADVISE OF ANY PAST RECALLS OR SIMILAR INCIDENTS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10314038February 24, 2010
PARKING BRAKE
THE 2002 SILVERADO (STANDARD) WAS RECALLED DUE TO DEFECTIVE PARKING BRAKE ID 05V161000 DATED 4/22/05. I OWN A 2002 SILVERADO TRUCK WITH ONLY 35,000 BUT IT IS AUTOMATIC AND THE GM DEALER IN HAWAII WILL NOT FIX MY HAND BRAKE BECAUSE IT WAS NOT INVOLVED IN THE RECALL. MY HAND BRAKE DOES NOT WORK AND I AM DUE FOR A SAFETY CHECK SOON. I CALLED MY LOCAL DEALER SEVERAL MONTHS AGO AND THEY WILL NOT FIX THIS PROBLEM - THEY SAY THEY WILL SERVICE IT BUT IT WILL COST $400+. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313829February 24, 2010
SEAT BELTS
SEAT BELT LOCKS UP ALLOWING YOU NOT TO BE ABLE TO PUT IT ON OR PULL IT OUT FAR ENOUGH TO PUT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313032February 23, 2010
SERVICE BRAKES, HYDRAULIC, STEERING
HYDRAULIC:ANTILOCK DURING LOW-SPEED BRAKE APPLICATIONS THE BRAKES PUSH BACK AND DON'T NOT STOP THE TRUCK THE POWER STEERING ALSO CUTS OUT WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313399February 23, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 CHEVROLET SILVERADO Z-71 PICKUP TRUCK. I HAVE 105,000 MILES ON IT. WHEN I'M AT A LOW SPEED MY ANTI-LOCK BRAKES ACTIVATE FOR NO REASON AND THE TRUCK WONT STOP. I HAVE NEARLY BEEN IN SEVERAL ACCIDENTS. I HAVE REPLACED THE ROTORS AND BRAKES AND CLEANED AND REGREASED THE ABS SENSORS AND NOTHING HAS CHANGED. IM, FORCED TO TAKE MY VEHICLE TO THE DEALERSHIP FOR REPAIRS. AS IT TURNS OUT, THIS IS A COMMON PROBLEM ON CHEVY PICKUP TRUCKS. THIS IS A SERIOUS SAFETY MATTER AND NEEDS TO BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311967February 19, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS IS ENGAGING AT LOW SPEEDS WHEN ON DRY PAVEMENT MAKING MY STOPPING DISTANCE LONGER. IT HAS OCCURRED APPROX 3-4 TIMES OVER THE LAST 5 DAYS. THIS IS THE SAME PROBLEM THAT WAS ADDRESSED UNDER NHTSA CAMPAIGN ID NUMBER : 05V379000. WHEN THAT RECALL CAME OUT THE ISSUE WAS ADDRESSED BY THE DEALER BUT NOW THE SAME ISSUE IS OCCURRING AND GENERAL MOTORS IS REFUSING TO SERVICE THE VEHICLE W/O ANY COST, SAYING THEY DID WHAT THE RECALL REQUIRED. I FEEL THIS IS A SAFETY ISSUE THAT WAS NOT PROPERLY FIXED WHEN THE RECALL CAME OUT. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303889February 3, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
LTR FWD FM ELTON TREXLER (NC) RE DEFECTIVE RUSTY BRAKE LINES ON HIS 2002 CHEVROLET SILVERADO 2500 HD PICKUP TRUCK, INQUIRING WHY THERE IS NOT A RECALL FOR THIS ISSUE. *NJ THE CONSUMER STATED HE RECENTLY EXPERIENCED SUDDEN AND COMPLETE BRAKE FAILURE WHEN HE ATTEMPTED TO STOP. THE CONSUMER STATED HE DISCOVERED RUSTY SPOTS ON THE BRAKE LINES AND A HOLE THAT HAD COMPLETELY RUSTED THROUGH THE LINES WHICH ALLOWED BRAKE FLUID TO ESCAPE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299770January 14, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ABS LIGHT IN THE VEHICLE ILLUMINATED AND WHEN THAT OCCURRED THE BRAKES WOULD NOT STOP THE VEHICLE. HE ALSO NOTICED THAT THE FAILURE OCCURRED AT A LOW SPEED RANGE, 5 TO 20 MPH; HE FURTHER NOTED THAT THERE WAS A GRINDING NOISE. WHEN HE LIGHTLY TOUCHED THE BRAKE PEDAL DURING THE FAILURE, THE VEHICLE WOULD THEN STOP BUT THE ABS LIGHT WOULD STAY ON LONGER. HE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THERE WAS CORROSION ON THE BRAKING SYSTEM. THE MANUFACTURER HAS NOT BEEN NOTIFIED AT THE TIME THE COMPLAINT WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS 70,260. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. UPDATED 3/16/10 *CN UPDATED 05/10/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299408January 8, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
FAX FROM DETECTIVE RUSTY BRAKE LINES ON HIS 2002 CHEVROLET SILVERADO PICKUP TRUCK, INQUIRING WHY THERE IS NOT A RECALL FOR THIS ISSUE. *KB THE CONSUMER STATED WHEN HE ATTEMPTED TO APPLY THE BRAKE, IT WENT COMPLETELY TO THE FLOOR. THE CONSUMER FOUND A HOLE HAD COMPLETELY RUSTED THROUGH ONE OF THE BRAKE LINES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298505January 6, 2010
SERVICE BRAKES, HYDRAULIC
I AM THE ORIGINAL OWNER OF A 2002 CHEVROLET SILVERADO 2500HD PICKUP TRUCK. ON 12/11/09 WHILE DRIVING THE TRUCK, I APPLIED THE BRAKES AND THE PEDAL WENT COMPLETELY TO THE FLOOR, LEAVING ME WITH NO BRAKES. FORTUNATELY, I WAS GOING VERY SLOW AT THE TIME AND WAS ABLE TO ROLL TO A SLOW STOP WITH NO DAMAGE OR INJURY. I FOUND THAT MY BRAKE LINES WERE RUSTY WITH A HOLE ENTIRELY THROUGH ONE PLACE. I DID AN INTERNET SEARCH ON 'SILVERADO" AND 'RUSTY BRAKE LINES' AND FOUND NUMEROUS OTHER IRATE OWNERS WITH THE SAME PROBLEM. I CONTACTED GENERAL MOTORS AND WAS TOLD I WOULD NEED TO HAVE A DEALER INSPECT THE TRUCK BEFORE ANY ADDITIONAL ACTION COULD BE TAKEN. THIS IS THE RESULT: I WAS CHARGED $175.09 FOR HAULING THE VEHICLE 20 MILES TO THE NEAREST DEALER AND 'INSPECTING IT; YES, THE LINES WERE RUSTED OUT AS I HAD TOLD THEM; GENERAL MOTORS WILL PROVIDE NO FURTHER ACTION BECAUSE THE PROBLEM MAY BE THE RESULT OF 'LOW MILEAGE'; AND THE DEALER WANTS TO REPLACE THE BRAKE LINES FOR $1000.00. I LIVE IN NORTH CAROLINA AND HAVE DRIVEN AND WORKED ON VEHICLES FOR OVER 50 YEARS AND I HAVE NEVER BEFORE HAD A HOLE RUSTED IN A BRAKE LINE. THE SUDDEN AND UNEXPECTED LOSS OF BRAKES HAS TO BE A DEADLY DISASTER WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297757January 1, 2010
PARKING BRAKE
I HAVE A 2002, CHEVROLET C2500HD PICKUP. THE PARKING BRAKE DOESN'T WORK BECAUSE THE REAR AXLE SEALS ARE LEAKING GREASE ONTO THE PARKING BRAKE SHOES. THIS PROBLEM STARTED AT ABOUT 80,000 MILES. THE CHEVROLET DEALER SAID THERE ARE NO SERVICE DIFFICULTY REPORTS REGARDING THIS PROBLEM SO THEY WON'T FIX IT. THE DEALER SAID THE REAR AXLE VENT IS OKAY AND THE AXLE IS NOT OVER FILLED. THE REAR AXLE SEALS SHOULD NOT BE LEAKING AT THIS LOW MILEAGE (BOTH AXLE SEALS ARE LEAKING). THE PICKUP HAS BEEN WELL CARED FOR, NO OFF ROAD USE, MOSTLY LIGHT PASSENGER HIGHWAY SERVICE WITH JUST A LITTLE TRAILER TOWING. THE REAR WHEEL BEARINGS ARE NOT NOISY AND HAVE VERY LITTLE PLAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297308December 29, 2009
ENGINE AND ENGINE COOLING
FUEL INJECTORS FAILED AND HAVE TO BE REPLACED. DUE TO PRIOR CLASS ACTION LAWSUIT WARRANTY WAS EXTENDED TO 200K MILES / 7 YEARS. AT 8 YEARS AND 75,000 MILES MINE FAILED. GM REFUSES TO REPLACE / EXTEND WARRANTY. MANY OTHER CUSTOMERS REPORT SAME PROBLEM AND RECURRING. COST TO REPAIR...$5200. GM SHOULD BE REQUIRED TO RECALL PARTS, REIMBURSE CURRENT AND PRIOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297122December 28, 2009
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE FUEL INJECTOR THAT CONNECTS TO THE MOTOR HAS FAILED. THE VEHICLE DEALER AND MANUFACTURER WERE NOTIFIED. HE WAS ADVISED TO THAT HE WOULD HAVE TO BEAR THE EXPENSE OF THE REPAIR. THE FAILURE MILEAGE WAS 87,000. UPDATED 2/17/10 *CN UPDATED 02/22/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296662December 22, 2009
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE FRONT BRAKE SENSOR HAS FAILED BECAUSE OF CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT SINCE THE WARRANTY EXPIRED NO ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296644December 21, 2009
SERVICE BRAKES, HYDRAULIC
ABS SLOW STOP ACTIVATION, A COMMON COMPLAINT WITH CHEVROLET TRUCKS AND SUV,S, CHEVROLET HAS REFUSED TO FIX THE PROBLEM ALTHOUGH IT IS WELL DOCUMENTED AND SOME MODELS RECALLED FOR THE SAME DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296236December 17, 2009
SERVICE BRAKES, HYDRAULIC
I AM THE ORIGINAL OWNER OF A 1500 SERIES, 2002 SILVERADO, RESIDING IN SOUTH FLORIDA. WHILE EXITING THE RAMP OFF THE HIGHWAY, AT 50 MPH, WITH A 7,600 POUND CAR TRAILER IN TOW, I DEPRESSED THE BRAKE PEDAL, AND IT WENT TO THE FLOOR! ONLY WITH THE USE OF THE MANUAL OVERRIDE OF MY ELECTRIC TRAILER BRAKES WAS I ABLE TO STOP, AVOIDING A NEAR MISS COLLISION, AND A SERIOUS, PERHAPS FATAL ACCIDENT. IT WAS DETERMINED ONE OF THE BRAKE LINES LEAKED AND FAILED AS A "RUST AND CORROSION". THE VEHICLE HAD 52,300 AT THE TIME OF THE INCIDENT, AND IN FLORIDA SINCE PURCHASING NEW. WITH THE HELP OF A FRIEND, A TEMPORARY REPAIR WAS MADE USING A COMPRESSION FITTING TO ALLOW US TO CONTINUE OUR 90 MILE TRIP HOME. THE TRUCK WAS TAKEN TO THE DEALERSHIP WHO CONFIRMED "RUST AND CORROSION" WAS THE CAUSE, HOWEVER THERE WERE NO RECALLS, OR WARRANTY, AND I WOULD BE REQUIRED TO PAY THE COST OF $738.00 TO REPLACE ALL THE LINES. AT THAT TIME I HAD LITTLE CHOICE BUT TO AUTHORIZE THEM TO PROCEED. HOWEVER AFTER COMPLETION OF THE WORK AND MY INSPECTION, THE LINES WERE INSTALLED USING INTERCONNECTING FITTINGS, AT VARIOUS LOCATIONS, AND NOT CONTINUOUS LINES AS WAS ORIGINALLY SUPPLIED BY THE FACTORY, NOR WAS PLACEMENT. I NOW QUESTION THE SAFETY OF THE REPAIR. THE DEALERSHIP ADVISED THE WORK THEY PERFORMED WAS THE METHOD AUTHORIZED BY GM, AND CONTINUOUS LINES WERE NOT AVAILABLE FROM THE FACTORY. THIS IS PROBABLY BECAUSE GM DOES NOT OFFER THEM, AS THE BRAKE LINES SHOULD HAVE LASTED THE LIFE OF THE TRUCK. I HAVE CONCLUDED THAT THE MATERIAL USED FOR THE BRAKE LINES WERE OF VERY POOR QUALITY. I HAVE CONTACTED GM AND CONTINUE TO AWAIT A RESPONSE FROM THEIR ENGINEERING. THE DEALERSHIP HAS FURTHER ADVISED THERE WAS NOTHING FURTHER THEY COULD DO, AND THE GM AREA REPRESENTATIVE CONFIRMED THAT WITH THEM. I QUESTION IF IT TAKES A NUMBER OF DEATHS AS A RESULT OF POOR QUALITY BRAKE LINES BEFORE GM TAKES SOME ACTION. IN SEARCHING THE INTERNET, I HAVE FOUND MANY REPORTS RELATING TO THE SAME PROBLEM. SO, WHAT WILL GM DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293918November 29, 2009
SERVICE BRAKES, HYDRAULIC
HI, I HAVE A 2002 CHEVY SILVERADO I BOUGHT BRAND NEW. TODAY I HIT THE BRAKES PULLING OUT OF MY DRIVEWAY AND THE BRAKE HIT THE FLOOR. THE LINE BLEW OUT. ALL OF MY LINES ARE RUSTED BADLY. IF YOU LOOK ON THE NET THERE ARE HUNDREDS OF POSTS RELATED TO THIS. WHY IS THIS NOT A RECALL? THIS COULD HAVE BEEN HORRIBLE AS I WAS ON MY WAY TO HAUL OUT MY 5,000 POUND BOAT! GM NEEDS TO ADDRESS THIS OR AT LEAST GET WORD OUT THEY USED CHEAP LINES AND PEOPLE CAN EASILY BE KILLED! JIM STACY *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293135November 21, 2009
SERVICE BRAKES, HYDRAULIC
MY 2002 CHEVROLET SILVERADO 2500 HD WAS HAVING A PROBLEM WITH THE ABS SYSTEM ACTIVATING AT SLOW SPEEDS WHEN THE WHEELS WERE NOT ACTUALLY SLIDING. ALTHOUGH THE WHEELS WERE ACTING EXACTLY AS DESCRIBED IN RECALL BULLETIN 05068C, I WAS TOLD BY THE DEALER THAT MY TRUCK WAS NOT COVERED EVEN IF THE PROBLEM WAS DUE TO FRONT WHEEL SPEED SENSOR CORROSION AS DESCRIBED IN THE RECALL. I ALSO CALLED THE GM CUSTOMER ASSISTANCE CENTER AT 800-630-2438 WHERE THEY ALSO SAID MY TRUCK IS NOT COVERED EVEN THOUGH THE VIN IS WITHIN THE BRACKETS IN THE RECALL. I WAS GIVEN A CASE NUMBER OF 71-774131746. I TOOK MY TRUCK TO LARSON CHEVROLET IN SUPERIOR, WI ON NOVEMBER 10, 2009 WHERE THEY INSPECTED MY FRONT WHEELS AND FOUND THE CORROSION DESCRIBED IN THE RECALL. I HAD THEM REPAIR THE CORROSION AT MY EXPENSE. I THEN CONTACTED CUSTOMER ASSISTANCE AGAIN AND THEY AGREED TO FORWARD MY CASE TO A DISTRICT SPECIALIST. AFTER A COUPLE CONVERSATIONS WITH THE DISTRICT SPECIALIST ISAAC I WAS TOLD THAT MY TRUCK WOULD NOT BE COVERED BECAUSE 3/4 TON TRUCKS WERE EXCLUDED. NO REASON FOR EXCLUDING 3/4 TON TRUCKS WAS GIVEN. IT SEEMS TO ME THAT GM WAS IN ERROR WHEN 3/4 TON TRUCKS WERE EXCLUDED BECAUSE MY TRUCK HAD THE EXACT PROBLEM DESCRIBED IN THE RECALL. I WOULD LIKE TO SEE THE RECALL EXPANDED TO INCLUDE 3/4 TON TRUCKS AND TO HAVE MY EXPENSES OF $206.47 REIMBURSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292165November 14, 2009
STEERING
THE INTERMEDIATE STEERING SHAFT HAS A CLUNKING/KNOCKING NOISE WHEN TURNING WHEELS AT LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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