Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#10496352February 4, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. AFTER CONTINUALLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY JERKED FORWARD. ADDITIONALLY, THE CONTACT NOTICED THE VEHICLE HESITATED WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494589January 24, 2013
POWER TRAIN, SUSPENSION
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHEN HE PUT THE VEHICLE IN GEAR IT MADE A VERY LOUD CLANGING SOUND. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND WAS TOLD THAT WAS NORMAL SINCE ALL OF THE NEW GM VEHICLES MADE THAT NOISE. THE FAILURE RECURRED REPEATEDLY BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT ALSO STATED THAT THE FRAME AND SUSPENSION HAD EXTENSIVE RUST ON IT. THE DEALER ADVISED THE CONTACT THAT THE RUST WAS NOT A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF BOTH FAILURES BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488441December 11, 2012
POWER TRAIN
2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO MECHANICAL, ELECTRICAL AND TRANSMISSION PROBLEMS WITH VEHICLE. *TGW THE CONSUMER STATED WHILE DRIVING DOWN THE ROAD ON A STEEP INCLINE, WITH THE TRUCK AND TRAILER LOADED, THE ENGINE'S RPM SUDDENLY WENT TO 5500 RPM, WITHOUT INCREASE IN ACCELERATION. HE DEPRESSED THE BRAKE TO RELEASE THE CRUISE CONTROL, AND STRONGLY PRESSED THE GAS PEDAL SEVERAL TIMES BEFORE THE ENGINE WOULD RETURN TO A NORMAL RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488050December 11, 2012
STEERING
STEERING COLUMN BROKE IN PASSENGER SIDE IMPACT. FULL LOSS OF CONTROL OF VEHICLE. CAN SPIN STEERING WHEEL IN COMPLETE CIRCLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10483482November 6, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2011 CHEVEROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING UP A DIRT HILL AT APPROXIMATELY 2MPH THE CONTACT STATED THE LOWER CONTROL ARM SNAPPED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE FRONT AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 15,000. THE VIN NUMBER WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474097September 6, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE DIESEL INJECTION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472730August 28, 2012
WHEELS
THERE WAS NO ACCIDENT TO MY VEHICLE I PURCHASED A NEW VEHICLE FROM A COMPANY AND I HAVE BEEN HAVING PROBLEMS OUT OF THE VEHICLE SINCE I MADE THE PURCHASE. THE DEALERSHIP REPLACED THE TIRES, THEN REPLACED ONE OF THE RIMS BUT THE PROBLEM STILL EXIST THEY ALSO DID A FRONT END ALIGNMENT, THE SERVICE MANAGER STATED THAT HE HAD NO IDEA WHAT TO NEXT TO SOLVE THE PROBLEM, THERE IS A SHAKING OR VIBRATION IN THE VEHICLE WHEN IT IS DRIVEN. I HAVE HAD SEVERAL CONVERSATIONS WITH GM AND STILL THE MATTER HASN'T BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472565August 27, 2012
STRUCTURE:BODY:BUMPERS
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE TOWING A BASS BOAT, THE REAR BUMPER COLLAPSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BUMPER WAS WORKING AS DESIGNED AND ADVISED THE CONTACT SHOULD GET AN AFTER MARKET BUMPER SINCE THE FACTORY BUMPER WAS BUILT TO SPECIFICATIONS AND THEY WERE UNABLE TO ALTER IT. THE CONTACT MENTIONED THAT THE BUMPER DID NOT HAVE THE STRENGTH AND TOWING ABILITY AS IT WAS ADVERTISED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 11,000. UPDATED 10/11/12*LJ THE CONSUMER STATED A BASS BOAT WAS LOADED ONTO THE TRAILER. THE CONSUMER STEPPED OFF THE TRAILER ONTO THE REAR BUMPER OF THE CHEVY PICKUP, WHEN THE CORNER COLLAPSED TO THE DOWNWARD. THE MANUFACTURER WAS NOTIFIED AND PLANNED TO EXCHANGE THE BUMPER FOR A STURDY ONE. THE MANUFACTURER THEN STATED THE BUMPER MET REGULATIONS SO THERE WAS NOTHING THEY COULD DO. THE CONSUMER STATED THE BUMPER COULD BE BENT BY SIMPLY USING HIS HAND WITH BARELY ANY EFFORT. UPDATED 10/16/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471649August 20, 2012
TIRES, TIRES:SIDEWALL
THIS IS AN RV TRAILER TIRE. SIDEWALL HAS SEPARATED FROM THE TREAD. SIDEWALL IS TORN ALONG WHAT APPEARS TO BE POLYESTER CORD ALONG ENTIRE CIRCUMFERENCE OF THE TIRE ABOUT 2 INCHES FROM THE TREAD. THE TIRE IS A GOODYEAR MARATHON ST235/80R 16 LOAD RANGE E. BLOWOUT OCCURRED AT 45 MPH ON BLACKTOP. TIRE PRESSURE CAREFULLY MAINTAINED AT SPEC 80PSI. ABSOLUTELY NO OVERLOAD ISSUES. TIRE SMOKED PROFUSELY BUT NO FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466370July 18, 2012
SERVICE BRAKES, HYDRAULIC
ABS,BRAKE LIGHT,ANTISKID LIGHT, AND SERVICE TRAILER BRAKE SYSTEM COME AND HAVE NO TRAILER BRAKES. HAPPENS MANY TIMES. NEARLY CAUSED CRASH WHILE TOWING TRAILER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464336July 5, 2012
POWER TRAIN
WHEN STOPPED AT A STOP LIGHT OR STOP SIGN ON A ROAD THAT HAS AN INCLINE, WHEN REMOVING MY FOOT FROM THE BRAKE TO THE GAS PEDAL, THE TRUCK ROLLS BACKWARDS AND WILL NOT STOP AT ALL UNLESS THE BRAKE IS RE-APPLIED OR THE GAS PEDAL CAN BE PUSHED BEFORE THE VEHICLE ROLLS TOO FAR BACK. TALKED TO DEALER AND HAD VEHICLE IN TO BE CHECKED AND THEY STATED THAT THE TRANSMISSION WAS DESIGNED THAT WAY TO ELIMINATE STRESS ON THE TRANSMISSION AND IT WAS MEANT TO FREE ROLL FOR A SHORT DISTANCE. THIS IS AN UNSAFE CONDITION AS VEHICLE COULD ROLL BACKWARDS INTO ANOTHER VEHICLE, PERSON, OR OBJECT. ON A VERY STEEP INCLINE, THE VEHICLE KEPT ON ROLLING BACKWARD FOR SEVERAL FEET AND UNLESS I PUT MY FOOT ON THE BRAKE OR GAS IT WILL CONTINUING TO ROLL BACKWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464331July 5, 2012
VEHICLE SPEED CONTROL
SPEED CONTROL (CRUISE) DOES NOT HOLD. WHILE GOING DOWN AN INCLINE FROM THE MOUNTAINS, CRUISE CONTROL WAS SET FOR 65 MPH, AND THE VEHICLE INCREASED SPEED TO 85+ MPG BEFORE APPLYING BRAKE TO SLOW DOWN. CALLED DEALERSHIP AND TOOK VEHICLE TO BE CHECKED IN REGARDS TO THIS INCIDENT, AND THEY STATED THAT DUE TO THE DEPARTMENT OF TRANSPORTATION, NEW EMISSION STANDARDS THAT TRANSMISSION WAS MADE NOT TO HOLD SO AS NOT TO INCREASE CARBON FOOTPRINT. THIS CAUSES A VERY UNSAFE CONDITION WHEN DRIVING WHEN THE CRUISE CONTROL IS ENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463992July 2, 2012
ENGINE, FUEL/PROPULSION SYSTEM
THE TRUCK HAD THE CHECK ENGINE LIGHT COME ON WHEN WE TOOK IT TO THE DEALERSHIP THEY REPLACE THE FUEL PRESSURE REGULATOR. THE LIGHT SOON CAME BACK ON DUE TO A FAULTY FUEL PUMP WHICH SENT THE CAR INTO SAFE MODE, WHICH MADE THE CAR DO A NOSE DIVE FROM 55 TO 15 IN A MATTER OF SECONDS ON A MAJOR INTERSTATE IN ATLANTA. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462581June 21, 2012
STRUCTURE:BODY, VISIBILITY/WIPER
I OWN A CHEVROLET 2011 1/2 TON TRUCK AND I NOTICED DAYS AFTER I BOUGHT IT THAT THE RIGHT COLUMN BETWEEN THE WINDSHIELD AND THE PASSANGER WINDOW CREATES A BLIND SPOT FOR THE DRIVER THAT ALMOST COST ME AN ACCIDENT BECAUSE I COULD NOT SEE A MOTOCYCLE COMING FROM MY RIGHT IN THE INTERSECTION ABOUT TO DO A LEFT TURN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460704June 5, 2012
POWER TRAIN
I PURCHASED VEHICLE USE, WITH 384 MILES. VEHICLE TRANSMISSION BECAME VERY LOUD, WHINING, GROWLING, MAKING CLUNKING NOISE WHEN SHIFTING; DOWNSHIFTING AT TIMES PRODUCED RUNAWAY SHIFTING, CLUNKING AND SLIPPING. TOOK IT TO ONE CHEV. DEALER AND SERVICE WRITER SAID HE HAD A CHEV P.U. JUST LIKE MINE AND IT DIDN'T MAKE THOSE NOISES. WENT BACK AGAIN AND DEALER FOUND A SERVICE BULLETIN THAT APPLIED TO MY TRANSMISSION. THEY ORDERED PARTS, INSTALLED THEM, BUT NO CHANGE. WENT BACK AGAIN AND THE SERVICE SHOP AND THEY SAID THERE WAS NOTHING WRONG WITH THE TRANSMISSION AND THERE WAS NOTHING MORE THEY COULD DO FOR MY P.U. I WENT TO ANOTHER DEALER AND THEY SAID IT NEEDED FRONT AND REAR PLANETARY GEARS. PARTS WERE ORDERED AND INSTALLED, AGAIN NO CHANGE. WENT BACK TO THE DEALER AND THEY DROVE MY P.U. THE SERVICE MANAGER SAID THERE WAS NOTHING WRONG WITH MY P.U. ! I SPOKE WITH A DISTRICT SPECIALIST AT G.M. AND SHE SAID SHE WOULD CONTACT THE DEALERSHIP! IT IS NOW JUNE 5, 2012 AND I AGAIN CALLED GM CUSTOMER ASSISTANCE AND THEY SAID THE WOMAN WHO HAD MY CASE NO LONGER WORKS IN THAT DEPARTMENT AND THEY WOULD ASSIGN ANOTHER SPECIALIST. SHE/HE WOULD CALL ME TODAY, MAYBE TOMORROW. I TOLD THEM ENOUGH IS ENOUGH AND I WANTED ANOTHER VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458460May 14, 2012
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FRONT PASSENGER HEAD REST WAS TOO HIGH AND CAUSED THE CONTACT'S BACK, NECK AND HEAD TO PAIN. THE DEALER AND THE MANUFACTURER ADVISED THAT DUE TO FEDERAL REGULATIONS, THE HEAD REST COULD NOT BE REMOVED BUT THE CONTACT COULD HAVE THE HEAD REST MODIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,138.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10457915May 9, 2012
POWER TRAIN
JUST SECONDS AFTER HAVING COME TO A COMPLETE STOP, THE TRANSMISSION SHIFTS WHILE RPMS INCREASE CAUSING THE VEHICLE TO OVERCOME THE BRAKE PRESSURE AND TRUCK TO MOVE FORWARD ABRUPTLY. THIS CAUSED ME TO ROLL OUT INTO THE LANE OF ONCOMING TRAFFIC AND STRIKE A VEHICLE AS IT WAS PASSING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10457632May 7, 2012
WHEELS
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE SPARE TIRE FRACTURED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT SOMEONE HAD STOLEN THE TIRE. THE CONTACT WAS ADVISED BY AN INDEPENDENT MECHANIC THAT THE SPARE TIRE CABLE WAS ALMOST IMPOSSIBLE TO CUT ONCE THE TIRE WAS ATTACHED AND THE CABLE WAS RETRACTED. THE TIRE WAS NOT REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 14,115.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456848April 30, 2012
TIRES
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500 EQUIPPED WITH GOODYEAR WRANGLER AT/S, SIZE 265/70/17 TIRES. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE REAR PASSENGER TIRE LOST AIR RAPIDLY, MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER. THE TIRE WAS REPLACED WITH A SPARE BY THE CONTACT. THE MANUFACTURER HAD NOT BEEN AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456666April 27, 2012
SERVICE BRAKES, HYDRAULIC, SUSPENSION
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FRONT END OF THE VEHICLE AND WHEELS BEGAN TO SHAKE VIOLENTLY WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FRONT ROTORS WERE OUT OF ROUND AND TURNED DOWNWARD. THE BRAKE ROTORS WERE REPAIRED BUT THE VEHICLE CONTINUED TO SHAKE VIOLENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,976 AND THE CURRENT MILEAGE WAS 14,000. THE CONSUMER STATED THE VIBRATION IS STILL PRESENT IN THE FRONT END. THE CONSUMER WAS INFORMED THE TIRES WERE WEARING PREMATURELY. UPDATED 05/17/12 UPDATED 06/05/12*LJ UPDATED 06/06/12 *JS UPDATED 06/11/12.*JB UPDATED 06/26/12 THE CONSUMER STATED HE CONTINUES TO HAVE PROBLEMS WITH THE BRAKES. UPDATED 06/10/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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