Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10325807April 15, 2010
SERVICE BRAKES, HYDRAULIC
RUPTURE OF HYDRAULIC BRAKE LINES INCLUDING ANTI LOCK PORTION, TOTAL LOSS OF BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325332April 13, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE, HYDRAULIC STEEL BRAKE LINES RUSTED AND BURST WHEN BRAKES WERE APPLIED RESULTING IN TOTAL LOSS OF BRAKES. ALL STEEL BRAKE LINES HAD TO BE REPLACED BECAUSE THEY WERE ALL SEVERELY RUSTED COSTING $1400.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325363April 13, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET 1500. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE CONTACT NOTICED THAT THE VEHICLE CONTINUED MOVING WHEN HE DEPRESSED THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER COULD NOT DUPLICATE THE PROBLEM. A LOCAL MECHANIC REPLACED THE BRAKE PADS AND ROTORS BUT THE CONTACT WAS STILL EXPERIENCING THE SAME FAILURE. THE CONTACT HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CURRENT MILEAGE WAS APPROXIMATELY 84,000. UPDATED 3/31/15*CN UPDATED 04/07/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325025April 12, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE BRAKES FAILED TO ENGAGE. THE BRAKE PEDAL WAS ENGAGED REPEATEDLY BEFORE IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED WHENEVER TRAVELING BETWEEN 5 TO 10 MPH. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 21,500. THE CURRENT MILEAGE WAS 23,200. UPDATED 06/03/10*BF UPDATED 06/07/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324935April 11, 2010
SERVICE BRAKES, HYDRAULIC
CORROSION OF BRAKE LINES ON A 2002 CHEV 2500HD, FAILURE IN WINTER OF 06, LINE REPAIRED. FAILURE IN WINTER OF 08, LINE REPAIRED. IN 08 ALL LINES SHOW SIGNS OF FLAKING, DELAMINATING AND CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324811April 10, 2010
SERVICE BRAKES, HYDRAULIC
WHILE ATTEMPTING TO STOP FOR A RED LIGHT, THE BRAKE PEDAL WENT TO THE FLOOR AND I WENT THROUGH THE LIGHT. AFTER GETTING THE TRUCK STOPPED WITH THE EMERGENCY BRAKE, I FOUND BRAKE FLUID LEAKING FROM UNDER THE TRUCK FROM CORRODED BRAKE LINES. I MADE TEMPORARY REPAIRS TO THE LEAKING LINES AND RETURNED TO MY HOME. I CHECKED ONLINE ABOUT THIS PROBLEM AND FOUND IT SEEMS TO BE A COMMON PROBLEM. I ALSO FOUND FROM FORUMS GM KNOWS OF THIS PROBLEM AND SIMPLY SAYS TO LIVE WITH IT. SO FAR I HAVEN'T DONE ANYTHING TO FIX THE PROBLEM AS GM DOESN'T OFFER ANY REPLACEMENT PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324849April 10, 2010
SERVICE BRAKES, HYDRAULIC
DEAR NHTSA, I WAS READING THIS ARTICLE (I.E. LINK HTTP://TRUCKS.ABOUT.COM/B/2010/04/08/BRAKE-LINE-CORROSION-SUSPECTED-IN-GM-TRUCKS.HTM) AND THIS PROMPTED ME TO CONTACT YOU. I HAVE A 2002 CHEVY SILVERADO 2500 PICKUP TRUCK. DUE TO CORRODED AND EXCESSIVE RUSTED-OUT BRAKE LINES, I EXPERIENCED TOTAL BRAKE LINE FAILURE CAUSING ME TO GET INTO AN ACCIDENT. THIS HAPPENED IN NOVEMBER OF 2008 AND; I ONLY HAD 50,825 MILES ON MY VEHICLE AT THE TIME. LUCKILY FOR ME, I WAS (FOR THE MOST PART) IN STOP AND GO TRAFFIC. IF I WASN'T, I TRULY BELIEVE THINGS COULD HAVE BEEN MUCH WORSE RESULTING IN SEVERE INJURY OR DEATH. THIS HAPPENED ON ROUTE 495 NORTH, A THREE-LANE HIGHWAY NEAR LOWELL MASSACHUSETTS. AS IT WAS, I REAR-ENDED A PICKUP TRUCK IN FRONT OF ME THAT SUBSEQUENTLY HIT THE VEHICLE IN FRONT OF HER. FORTUNATELY... NO ONE WAS SERIOUSLY HURT. I DON'T EVEN WANT TO THINK WHAT MIGHT OF HAPPENED IF I WAS DOING 65 - 70 MPH AND HAD TO AVOID ANOTHER VEHICLE OR BRAKE QUICKLY. I CONTACTED GM ABOUT THIS BUT NEVER RECEIVED A REPLY BACK. MY TOTAL FAILURE OF BRAKES WAS VERIFIED AT THE SCENE BY THE TOW TRUCK DRIVER (CERTIFIED MA MECHANIC), THE STATE POLICE PERSON, MY INSURANCE COMPANY, AND LANNAN CHEVROLET OF LOWELL WHO HAD TO REPLACE EVERY BIT OF BRAKE LINE(S). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10313171April 9, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC
2002 CHEVROLET SILVERADO WITH BRAKE PROBLEMS. *DT THE CONSUMER STATED THE BRAKES AND ROTORS HAD TO BE REPLACED TWICE. ALSO, THE ABS NEEDED TO BE REPLACED, BUT THE PART ALONE IS $1,000 AND THE LABOR IS $600.00. THE ABS ACTIVATED AT LOW SPEEDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324657April 9, 2010
WHEELS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING THE VEHICLE AT A SPEED OF 15 MPH, THE ANTI LOCK BRAKES ENGAGED AT A LOW SPEED. THE CONTACT HAD TO CONSTANTLY DEPRESS THE BRAKE PETAL UNTIL THE BRAKES ENGAGED. THE CONTACT CONFIRMED THE FAILURE WOULD OCCUR WHEN TRAVELING AT LOW SPEEDS. THE CONTACT INDICATED THE VEHICLE WAS EXPERIENCING THE SAME FAILURES AS ESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 07V228000 (WHEELS). THE DEALER ADVISED HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324670April 9, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED WHILE BRAKING FROM SPEEDS OF 5 MPH, THE BRAKE PEDAL FELL TO THE FLOORBOARD. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND UPON FURTHER INSPECTION, FOUND BRAKE FLUID LEAKING FROM THE DRIVERS SIDE. THE DEALER ADVISED THE BRAKE LINE HAD CORRODED CAUSING THE LEAKAGE. THE DEALER REPLACED THE ROTORS, BRAKES, AND THE CALIBER AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 83,980 AND THE CURRENT MILEAGE WAS 84,000. UPDATED 05/18/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324687April 9, 2010
SERVICE BRAKES, HYDRAULIC
THIS IS A FOLLOW UP COMPLAINT TO ONE I CALLED IN TO THE NHTSA TO REPORT THIS PROBLEM. I TOO HAD A BRAKE LINE RUPTURE ON MY 2002 CHEVY PICKUP AND MY BRAKES FAIL AS A RESULT OF CORRODED BRAKE LINES. THIS TRUCK HAD ALREADY BEEN RECALLED DUE TO THE WHEEL SPEED SENSOR FAILING AT LOW SPEED WHICH THEY GM) ALSO ATTRIBUTED TO CORROSION. AND JUST LAST MONTH THEY FAILED BECAUSE OF THE LINE CORRODING AND RUPTURING. I ATTEMPTED TO COME TO A STOP AT AN INTERSECTION WHEN I APPLIED THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. I EVENTUALLY STOPPED JUST SHORT OF THE INTERSECTION AND WAS ABLE TO DRIVE THE TRUCK TO A SERVICE STATION. I GOT OUT OF THE TRUCK AND SAW THE BRAKE FLUID LEAKING OUT OF THE RUPTURED BRAKE LINE BENEATH THE DRIVER'S SIDE DOOR. I TOOK THE TRUCK IN AND WAS INFORMED THE BRAKE LINES WERE ROTTED OUT AND WOULD HAVE TO BE REPLACED. $1800 DOLLARS LATER I GOT MY TRUCK BACK. LET'S SEE HOW LONG THEY LAST THIS TIME.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324767April 9, 2010
SERVICE BRAKES, HYDRAULIC, STRUCTURE:FRAME AND MEMBERS
RUSTED BRAKE LINES POSSIBLE BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324548April 8, 2010
SERVICE BRAKES, HYDRAULIC
AFTER DRIVING 400 MILES TO LAUREL SPRINGS ,NC FROM BALTIMORE ,MD THROUGH MOUNTAIN ROADS AND ARRIVING AT OUR DESTINATION MY WIFE PARKED OUR TRUCK , WE GOT OUT TO GO IN AND OPEN UP THE HOUSE. I THEN WENT BACK TO THE TRUCK AND GOT IN TO MOVE IT CLOSER TO THE HOUSE TO UNPACK OUR BELONGINGS FOR A WEEKS VACATION. I STARTED THE VEHICLE AND PLACED IT IN DRIVE ONLY TO HAVE THE BRAKES GO ALL THE WAY TO THE FLOOR . I THEN TOOK A FLASHLIGHT AND HAD MY SON PUMP THE BRAKE PEDAL AND BRAKE FLUID WAS GUSHING FROM THE BRAKELINE. I TOOK A FILE AND SCRAPED WHAT LOOKS LIKE LITTLE BALLS OF RUST AND BEHIND THE TEN OR SO BALLS FOUND A HOLE THE SIZE OF BALL POINT PEN TIP.I THEN SPENT TWO DAYS REPLACING THE BRAKE LINE FORM PARTS AT THE NOT SO CLOSE AUTO ZONE. I FIND IT HARD TO BELIEVE THAT 8 YEAR OLD BRAKE LINES WOULD RUST THAT BADLY , I'VE HAD 20 YEAR OLD VEHICLE S THAT DIDN'T HAVE BRAKE LINES RUST OUT. I'M JUST LUCKY THAT THE LINE BROKE AFTER GETTING TO MY DESTINATION AND NOT ON THE MOUNTAIN ROADS WE WERE TRAVELING. I HAVE THE OLD BRAKE LINE BUT LEFT IT AT THE HOUSE IN NC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324104April 6, 2010
SERVICE BRAKES, HYDRAULIC
AS MY WIFE PULLED INTO HER PARKING SPACE AT WORK, THE BRAKE PEDAL WENT TO THE FLOOR. SHE WAS ABLE TO STOP, GOT OUT AND BRAKE FLUID WAS LEAKING FROM UNDER THE TRUCK AROUND THE DRIVER DOOR AREA. SINCE SHE WORKS AT A GMC TRUCK DEALERSHIP SHE HAD ONE OF THE TECHS LOOK AT IT AND FOUND A HOLE IN ONE BRAKE LINE AND OTHERS CORRODED. THEY REPLACED 4 BRAKE LINES AND ONE REAR BRAKE LINE DUE TO CORROSION. THE TRUCK IS A 2002 CHEVROLET SILVERADO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323057March 31, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 5 MPH, THE ANTI-LOCK BRAKE SYSTEM UNEXPECTEDLY ACTIVATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ELECTRICAL CONTACTS WERE CLEANED. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 38,000. UPDATED 5/17/2010 * CN THE CONSUMER STATED THE CLEANING OF THE CONTACTS WAS A TEMPORARY FIX. UPDATED 06/04/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321743March 24, 2010
FUEL SYSTEM, DIESEL
MY 2002 CHEVY SILVERADO WITH DURAMAX DIESEL ENGINE BROKE DOWN WHILE ON A TRIP FROM MICHIGAN TO FLORIDA. THE DIESEL INJECTOR CASING FAILED CAUSING THE CRANKCASE TO OVERFILL WITH DIESEL FUEL THEN CAUSED OIL AND DIESEL FUEL MIX TO COME OUT OF THE ENGINE WHILE TRAVELING DOWN THE ROAD COVERING THE UNDERSIDE OF THE VEHICLE AND ROADWAY AS WELL AS VEHICLES DIRECTLY BEHIND ME. THE GM DEALER IN GEORGIA STATED WE WERE IN BY MILEAGE BUT OUT OF THE EXTENDED 7 YEAR 200000 MILE INJECTOR WARRANTY BY 1YEAR AND 4 DAYS AND THE COST WOULD BE $6250 TO REPLACE 8 INJECTORS. THEY OFFERED A 10% DISCOUNT OFF THAT REPAIR. SUBSEQUENT CALLS TO GM CUSTOMER ASSISTANCE WERE MADE TO NO END (THEY STATED THE 10% DISCOUNT WAS THEIR BEST OFFER). I PLEADED THAT THE TIME LIMIT SHOULD NOT BE A FACTOR AS THIS SHOULD NOT AFFECT WEAR (INJECTORS DO NOT FAIL WHEN THEY ARE NOT OPERATING) MY VEHICLE HAS 120000 MILES ON IT (WELL UNDER 200000 WARRANTY AS STATED BY THE CUSTOMER ASSISTANCE REP). I PAID EXTRA FOR THE DIESEL FOR LONGEVITY AND FUEL ECONOMY AS I AM ON A FIXED INCOME BUT WOUND UP BEING TREATED UNFAIRLY ESPECIALLY FOR A KNOWN PROBLEM AND THE FACT THAT OIL/FUEL BLOWING OUT ON THE HIGHWAY AND VEHICLES IS A SAFETY AND EMISSIONS DEFECT. I WOULD LIKE SOMEONE FROM THE NHTSA TO CONSIDER INVESTIGATING THIS ASPECT (TIME LIMIT) AND SAFETY OF DRIVERS AND FIGHTING FOR ME TO GET ASSISTANCE. THANKS FOR LISTENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320672March 18, 2010
SERVICE BRAKES, HYDRAULIC
ABS OPERATION GOES INTO ANTI-LOCK AT LOW SPEEDS MAKING THE TRUCK HARD TO STOP . SENSORS AND PICK UPS CLEANED 12/1/04 . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319240March 12, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
I HAVE A 2002 CHEVY 4X4 PICKUP THAT HAS INTRMITENT NO BRAKES AT SLOW SPEED 3 TO 10 MILES PER HOUR IT HAS HAPENED 3 TIMES IN THE LAST 2 WEEKS . THEY TELL ME THE FRONT WHEEL SPEED SENSORS ARE TO BLAME ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315133March 1, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500 HD. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 45-50 MPH ON NORMAL ROAD CONDITIONS. THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER WAITING 10-15 MINUTES. THE VEHICLE RESUMED NORMAL OPERATION. THERE WAS A SEPARATE OCCASION THE VEHICLE EXPERIENCED THE IDENTICAL FAILURE. THE VEHICLE HAS NOT BEEN INSPECTED FOR THE MALFUNCTION AT THIS TIME. THE FAILURE MILEAGE WAS 131,500. UPDATED 04/20/2010. *LJ UPDATED 09/21/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315124March 1, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 SILVERADO. THE ANTI-LOCK BRAKE SYSTEM ACTIVATES AT VERY LOW SPEEDS AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 05V379000. I LIVE IN ILLINOIS BUT DID NOT RECEIVE A RECALL NOTICE FROM GM OR MY DEALER. I CALLED CHEVROLET AND THEY MAINTAIN THERE IS NO RECALL ON MY TRUCK. THIS IS A VERY DANGEROUS ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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