Chevrolet Silverado Complaints (2022)

781 consumer complaints on file.

#11528955June 26, 2023
POWER TRAIN, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, BACK OVER PREVENTION:SOFTWARE
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly lunged forward and jerked. Additionally, the instrument panel was black. The rearview camera and the front view camera malfunctioned. The vehicle was taken to the dealer, where a software update was performed; however, the dealer was unable to duplicate the jerking and the instrument cluster failure. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528646June 24, 2023
UNKNOWN OR OTHER, SERVICE BRAKES
Manufacturer and dealership cannot resolve active recalls because the vehicle does not have the part (sports bar with chimsl accessories high brake light) marked in the recall. Vehicle was ordered with the accessory on the window sticker but it did not fit properly and due to this was removed from the truck. Dealership refuses to resolve the recall even though the part does not exist on the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526393June 10, 2023
SERVICE BRAKES
Integrated trailer brake failure. Pugged in trailer and received message stated trailer brake failure, needs service
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526302June 9, 2023
UNKNOWN OR OTHER
I was driving on Pa Turnpike around Denver, PA, at about 75 MPH, I saw in my review mirror, what I first though was dust or smoke blowing around my truck bed. I slowed down 10-15 MPH, a small flame was visible through the rear window, between cab and bed. I immediately pulled over, put in park , turned on flashers, grabbed my phone and wallet, got out of the vehicle. opened the rear door grabbed one bag and saw flames over the cab. Flames were visibly getting larger between cab and and bed, flames were also exiting under bed and driver side rear wheel well. I walked up the turnpike about 100 feet and called 911. The truck became fully engulfed while on phone with 911. Picture labeled first picture was after 911 call, and about 5-min after stopping vehicle. Fire Company showed up 15-min. later but vehicle was already gone. Allstate Ins. has possession of truck. Truck had 25K miles and was purchased new January 2022. The truck has been maintained per manufactures specifications by Faulkner Chevrolet in Lancaster, PA. The truck had no damage ever, was never off-road, and there were no environmental issues to cause the fire. Only modifications to vehicle was a professionally sprayed in bed liner.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11525048June 2, 2023
ENGINE
The contact owned a 2022 Chevrolet Silverado. The contact stated while in traffic the contact heard an abnormal sound coming from the vehicle, but no warning light was illuminated. When the contact pulled over on the side of the road smoke was coming from under the hood of the vehicle that then became flames. The contact had minor burns to the eyebrows and hair and some items of clothing were burned. The fire department was able to extinguish the fire and a police report was filed. The vehicle was towed by the insurance company. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure mileage was 17,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11523491May 23, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES
When pulling a travel trailer with electric trailer brakes, the trucks trailer brake control switch disengages. While pulling our new travel trailer home from the dealership I tested the trailer brakes prior to leaving the camper dealers lot and the trailer brakes work with both the manual switch and the trucks brake pedal. But while traveling down the highway and braking with the foot pedal the truck emitted an audible alert tone but by the time that I looked at the dash the visual message had already disappeared. While traveling this happened a few more times before I was finally able to read the alert notification on the dash in time to read the there was a trailer brake fault and the electronic trailer brake controller had been disabled. The trailer I was pulling was well within the trucks TWR rated capacity, but yet heavier than the truck. Luckily I finally figured out what was going on and did not need to brake hard and was able to get my trailer to our nearby destination. Had I have been aware that there could be a trailer brake controller problem I would have never made this trip with my truck and trailer and risked incident. At no point in my truck purchasing process or during ownership have I ever been notified that my truck could have trailer braking problems. Had there been a situation where I needed to stop fast it could have resulted in catastrophy. Chevrolet needs to inform owners of this potential safety issue immediately. After the fact, I came across multiple articles stating that GM has issued a service bulletin for the problem, but apparently will only be addressed at the time of customer complaint. I did call the dealership where I purchased my truck and was informed at that time of the service bulletin. My truck has since been to the repair shop to have the trailer brake control switch replaced and trailer brakes are currently functioning properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522651May 18, 2023
ELECTRICAL SYSTEM
After A Remote Start When The Start Button Is Pressed The Engine May Stall or Will Not Restart/ Ignition May Appear To Be Stuck On
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521255May 9, 2023
AIR BAGS
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while his wife was in a parking lot, she inadvertently depressed the accelerator as she was driving out of the parking lot, she crashed into a light pole with the front end of the vehicle in the center. The contact stated that the hood was crushed back to just before the front wheel wells. The front bumper was also crushed by the impact with the concrete stand that the light pole was attached. The contact stated that the concrete pillar had been moved back a few feet, and the light pole had been broken and bent. The contact said that the air bags had not deployed. The contact stated that his wife had suffered minor facial bruising and bruising to both knees from hitting the steering wheel and the bottom of the dashboard. There were no police or emergency services at the scene. The vehicle had been towed to a collision center and repair work had not started. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11520045May 2, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
12/23/22. Truck wouldn't shut off. Diagnostics bcm have internal issues keeping ecm relay powered up. TAC# 9-9199141781. Replaced and programmed bcm, ps inoperable. 3 codes. Dtc c116a,c1146,c1168. Likely steering gear had an internal electrical fault. 40YY149087255 Bcm FDYZ14909207P IMMOBILIZER LEARN FDYZ149096741 BCM SET UP VEHICLE HAVING MISFIRES ON MULTIPLE CYLINDERS. DURING DX ENGINE STOPPED MISFIRING SO DEALERSHIP DIDNT FIX IT. NO REPAIR MADE FOR MISFIRE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520048May 2, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Idling rough still. Even after bcm replacement a week ago. Messages for "key not found" only one more start allowed. Grinding noise like over cranking when you hit engine button. Diagnostics showed 93 misfires on cyl 4. No tsb. Drove vehicle again attempting to duplicate and couldn't find issue. Replaced #4 spark plug. Reprogrammed the bcm as dealership forgot a step to program both keys.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520054May 2, 2023
ENGINE, SERVICE BRAKES, POWER TRAIN
7500 oil change, tire rotation multi vehicle inspection appt. With issues. - didn't do oil change/inspection. Because of major issue with transmission/engine. Vehicle running rough, happens at idle or while driving. Sounds lik it will stall. When u put vehicle in gear drive or reverse vehicle lunges towards direction its in gear. Radio lights on dash decide to dim on their own, shuts off on its own. Will not let u adjust dimness you must shut off for it to re light up which is a 50/50 chance. Going over bumps loud noise coming from rear, vehicle does get squirmy when you hit a large bump. Large loud whinging noise upon acceleration. Intermittent issue with key fobs usually spare key not found on dash. Still. Diagnosis papers attached. It is a balance shift gear crank shaft case; they have to remove the transmission and the engine completely from my truck and replace parts! Takes over 1.5 for parts to get delivered, plus they will have my vehicle for 7 days plua approx to do repair. But for now they told me it's cool that I drove it still with crank shaft and balance gear shift issues! They cannot do 7500 mile oil change as they have to remove the engine and they want to wait to do oil so its not wasted when they have to rip engine out. All other issues will be address once this issue is fixed because they are hoping that these problems are solved with the major repair. Tsb# 23-NA-015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515957April 7, 2023
WHEELS
Spare tire and owner's manual provides conflicting, dangerous, and incomplete information. Numerous times the owner's manual warns of numerous dangers about mixing wheel and tire sizes. Yet this truck is equipped with four 275/60 R 20's (20 inch rim) and the spare is 255/80 R 17 (on a 17 inch rim). There is no "T" label on spare. The spare (MAXXIM) is labeled in black "temporary use only" but no information can be found as to what this means. The owner's manual says that this spare (even though a different wheel size and tire size) can be driven up to 70MPH (55 towing) for unlimited time/distance (time and distance is unspecified). The owner's manual does not clearly say that this a "full size spare" or what constitutes a "full size spare." This conflicts with the manual's numerous warnings of numerous dangers of driving with mismatched wheels/tires. The dealership was no help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515612April 5, 2023
BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
I bought the High Country one year ago, signed a paper "we owe you" computer chip for front and rear bumper sensors. They said "should be in by July '22. I have checked with Service and Sales, no answers and no help. How do I get the sensors ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515250April 3, 2023
ENGINE
bran new got it 0 miles. vehicle began stalling and then began jerking now vehicle only has 4000 miles. Dealer said it a transmission problem. the vehicle stated jerking while I was on hwy going about 65-70 miles. No warning lights came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514898April 1, 2023
POWER TRAIN, ENGINE
My transmission has been slipping and shifting very hard. The dealer tried relearning the transmission twice and that did not solve the problem. The cooler line has failed and now the transmission is being replaced. The radiator also failed and started leaking. The turbo is making either a metal on metal grinding noise or a bearing squeaking noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514910April 1, 2023
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
After 10000 miles my transmission is shifting erratically, especially in the morning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514333March 28, 2023
VISIBILITY/WIPER
The auto dimming mirrors have no shut off on them. At night they dim so much you can’t see out of the mirrors. This is so bad I quit driving this truck at night after jack knifing my trailer when my porch light dimmed my mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513607March 24, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the brakes failed to stop the vehicle immediately. The message "Brake System Failure" was displayed. The failure occurred twice and nearly caused a collision. The vehicle coasted to the side of the roadway and was towed to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512279March 16, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
i AM HAVING AN ISSUE WITH RADIO NOT PLAYING, IT MAY AT BEGINNING OF TRIP OR NOT. IT DOES NOT MAKE A DIFFERENCE IF YOU TURN OFF AND TURN BACK ON. IT WILL ONLY START AUDIO WHEN IT WANTS TO. DURING THE TIME PERIOD OF NO AUDIO - THE BLUE TOOTH DOES NOT WORK EITHER. I CAN HEAR PEOPLE BUT THEY CANNOT HEAR ME. I HAVE HAD THIS AT THE DEALER AND HAVE BEEN TOLD THERE IS NO FIX FOR THIS. THIS IS A SAFETY ISSUE. ON STAR WOULD NOT BE ABLE TO HEAR ME , OR I CANNOT MAKE A CALL IF NEEDED IN AN EMERGENCY. THIS IS VERY SERIOUS, I HAVE ASKED FOR A VEHICLE REPLACEMENT. I HAVE BEEN IN CONTACT WITH GENERAL MOTORS WITH NO RESOLUTION AT THIS POINT. THIS TRUCK IS NEW AND SIGNED PAPERS DECEMBER 22ND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510965March 9, 2023
ENGINE
While driving on a road trip the vehicle created a loud bang from the engine, then ran smoothly for another 20 minutes. The vehicle was then parked for about 3 hours. When the vehicle was started again the engine ran rough and banging sound was constant. Called dealer who stated that the vehicle was safe to continue to drive since there was no check engine light on. Drove the vehicle home and the banging sound was consistent as well as running rough. Vehicle was towed to the dealership. Lifter on both sides of the engine were at faulted and needed replacing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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