Chevrolet Silverado Complaints (2021)

989 consumer complaints on file.

#11618543October 7, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while driving 70-75 MPH, there was an abnormally loud sound coming from the vehicle. The vehicle independently decelerated to approximately 50 MPH then down to 40 MPH before being able to pull off on a nearby exit. The contact stated that the vehicle then stalled and lost motive power. The vehicle was towed to the dealer who diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle had not been repaired due to the part being on backorder. The manufacturer was made aware of the failure. The failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618587October 7, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
Fuel pump module failure while driving causing vehicle to stop abruptly while driving at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618055October 4, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
While leaving work I started the truck like normal and the dash lit up like a Christmas tree. Saying service ESC, service power steering,and service brake system. The ESC light was on as well as the check engine light. There was no forewarning about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616732September 26, 2024
STRUCTURE:BODY
The way I can best describe it is my vehicle falling apart, either due to cheap parts. Or poorly being put together. I was driving down the highway at about 65 miles an hour, when suddenly I hear something smack what seemed to be my headlight, then again snack into my drivers side mirror. I had not seen anything on the road previous to this or anything in the air so it seemed strange to have “hit” something. I was about an hour from my destination still so when I arrived I checked out my headlight. I then discovered I hadn’t hit anything, a piece of the fascia of my truck had blown off in the wind, which was the first sound I heard, then proceeded to impact my drivers side mirror. I’m not sure how long it was in the air or if it had impacted any vehicles on the highway behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616526September 25, 2024
STRUCTURE:BODY
The tailgate on my 2021 Chevrolet Silverado 1500 opens randomly. Initially, it was not often, but progressively happening. I had to pull over in rush hour traffic this morning to shut the tailgate after it opened randomly. The only reason I knew, was checking the rear camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616070September 23, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613917September 11, 2024
ELECTRICAL SYSTEM, ENGINE
Multiple times at varying speeds my 2021 Silverado has produced engine misfire codes. I have never been able to get to it quick enough to see what cylinders are misfiring so it always gives me a general P0300 code. The following first two times it was confirmed by Widrick truck and diesel in Carthage, NY. The last time it happened, the code disappeared before I would take it to the Chevy dealership. Widrick said they can’t fix the problem because they don’t know what it is, and Chevrolet denies there is a problem at all. The truck still has less than 50k miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614001September 11, 2024
ENGINE, SERVICE BRAKES
I took my car to the dealership four times because the engine light and the ESC light kept coming on. It kept saying there was a misfire so they changed the spark plugs and did a gas treatment after I left the dealership the light came back on so I returned the next day. They change one wire that’s what they told me. The problem was so I left engine light came back on. I returned the next day then they changed the wires I left the facility again. The next day I got them started the car, the same problem, engine light, and the ESC light and now they have the car in the shop and they need to break the engine down to see what’s causing the misfire and to find out if I need a new engine or not. Who is all that shit right now?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613810September 10, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while parking the vehicle, the transmission was shifted into reverse(R) and the contact became aware that the tailgate had opened while driving. The contact stated that he closed the tailgate however, the tailgate independently opened again. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the tailgate electrical switch needed to be replaced. The vehicle was repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact contacted the manufacturer and was informed that the VIN was not included in the recall. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613527September 9, 2024
POWER TRAIN
While stopped at a traffic light the transmission shifted out of drive without movement of the shift lever. Repeated attempts to reengage the transmission to drive by shifting into park and then drive was not successful. Reverse was not affected. Vehicle mileage is 57,700. No previous issues with the transmission. Truck was towed to the dealership for investigation and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613622September 9, 2024
ENGINE
driving on [XXX] in Idaho stopped at rest area went to restroom came out my truck was smoking lifted the hood fire started on top left of engine got safely from truck and called 911 truck burnt to ground. Since i was stopped i was not in truck but if i did not stop it could of been fatal. My insurance has the truck now waiting on them for their investigation. there was no warning of any kind no dings going off no engine lights on since it burnt to the ground dont know if it can be determined what caused it but it would be nice to know why a 2021 chevy silverado with 43000 miles on it would just start on fire just had it serviced a week before this happed at a chevy dealer their is no recalls on my vin number writing this so maybe if this happens again that they will find the problem before some fatalitiy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11613174September 7, 2024
ENGINE
Cylinder 5 misfire due to collapsed lifter and bent pushrod. 3rd time this has happened. Dealer replace half of engines lifters at 4K miles, the other half at 19K miles and now it’s occurred again even with all the lifters replaced in the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612077September 2, 2024
POWER TRAIN, ENGINE
My lifters gave out on a brand new engine with 4000 miles on it. Truck was currently at 60,000 miles on odometer. I was traveling 75mph when everything locked up and all my lights on my dash board lit up. Causing multiple cars to swerve around as I guided the limping truck off the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610662August 24, 2024
STRUCTURE:BODY
While pulling a trailer down the highway the tailgate of my truck dropped all by itself causing considerable damage to the tailgate. If I had been carrying material in the bed of the truck it could have blown out and became a safety hazard for other motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610341August 22, 2024
POWER TRAIN
The transmission has a defect. While towing 8,000lb trailer going up a small grade, the truck shuddered then immediately downshifted violently, causing the truck to skid and almost jack-knifing the truck and trailer. . The dealership has confirmed the issue as a valve body failure in the transmission. The dealership has the vehicle for diagnosis and repair. No codes or warnings were displayed at the time of the incident. The dealership updated the software which produced a powertrain failure code, the valve body failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609652August 20, 2024
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the valve lifters, resulting in damage to the camshaft. The vehicle was repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin Number: 19-NA-219. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609476August 19, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Fuel regulator- high/low pressure failed. Yes the vehicle is available for inspection (currently at Rotolo Chevrolet). My safety and others were compromised because was on freeway approximately 75 mph and my power and speed was unexpectedly reduced. Almost caused pile up, I had to take evasive measures to guide truck to slow lane, and off the road. Yes, the problem has been confirmed [XXX] by certified Chevrolet technicians at Rotolo Chevrolet-Fontana California. Yes the part/vehicle has been inspected by Certified Chevrolet technician. A few odd hard engine starts(June/July figured a "cold" start). 2 weeks prior([XXX]) to the on road incident, the check engine light came on while driving, stopped vehicle to refuel- when the truck was restarted the check light was no longer illuminated. Scheduled ASAP service appointment 8/16/24 with Chevrolet, they couldn't take it sooner than 8/19/24 being that my truck is still under power train warranty. Unfortunately they say a faulty Fuel regulator is not covered. Document is initial service request order, I was called by Technician stating the specific (fuel regulator) issue and that my repair cost would be over $1,030.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608249August 13, 2024
POWER TRAIN
While driving and slowing at an intersection, my vehicle would not accelerate. Only rev the engine causing my to come to a stop in the middle of an intersection. After getting to the side of the road and trou Le shooting for 5 minutes. The vehicle started driving again like nothing was wrong. I took it in to get checked out and tje dealership said my transmission was completely broken. At no time did a warning light come on or it feel like it was shifting hard. I researched and found many similar problems with this transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607933August 12, 2024
ELECTRICAL SYSTEM:WIRING
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed as a failure with the engine wiring harness. The contact was informed that the engine wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 52,696.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607467August 9, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated while the vehicle was parked in the rain at night, the contact became aware that the tailgate had opened unintendedly. The contact stated that the failure also occurred while driving over bumpy road surfaces. Additionally, the contact stated while driving 65-70 MPH and towing a trailer, the tailgate opened unintendedly and struck the trailer hitch, which scratched the tailgate. The contact stated that the tailgate warning light had illuminated several times while driving. The contact stated that the failure had caused him to frequently check a camera to see whether the tailgate opened while driving. The contact stated who is a disabled veteran was using a wheel chair, and was concerned for his safety. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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