Chevrolet Silverado Complaints (2002)
1,642 consumer complaints on file.
- #10336466June 15, 2010FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. FIVE YEARS PRIOR TO THIS FAILURE, THE CONTACT HAD THE FUEL INJECTORS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. THE CURRENT MILEAGE WAS APPROXIMATELY 173,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10334547June 4, 2010ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHEN AT SPEEDS OF AT LEAST 60 MPH SITTING IDLE AT A TRAFFIC STOP, THE VEHICLE WOULD STALL WITHOUT WARNING. WHEN THE FAILURE WOULD OCCUR, THE VEHICLE WOULD LOSE POWER STEERING AND BRAKING POWER AS HE WOULD COAST TO THE SIDE OF THE ROADWAY. THE CONTACT WOULD BE ABLE TO RESTART THE VEHICLE AND ON OCCASION, IT WOULD TAKE SEVERAL ATTEMPTS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER FILED A CLAIM FOR THE CONTACT BUT WOULD NOT PROVIDE ANY IMMEDIATE ASSISTANCE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE IS 69,976. THE CONSUMER STATED SINCE THE REPORT WAS FILED, HE HAD THE CRANK SENSOR REPLACED AND IT ELIMINATED THE PROBLEM. UPDATED EVOQ 10/22/10
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10334552June 4, 2010SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT RECEIVED REPAIRS TO THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) IN DECEMBER 2005. MOST RECENTLY, WHILE BRAKING FROM RELATIVELY LOW SPEEDS OF 5 MPH, THE ABS BEGAN ABNORMALLY VIBRATING AND THE BRAKES WOULD NOT ENGAGE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND PROCEEDED TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE DEALER CONFIRMED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL AND ADVISED THE MANUFACTURER WAS ONLY LIABLE FOR ONE FREE REPAIR. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 106,800 AND THE CURRENT MILEAGE WAS 106,914.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10331863May 23, 2010ENGINE AND ENGINE COOLING
UPON STARTING MY 2002 CHEVROLET SILVERADO WITH DURAMAX ENGINE TO MOVE IT BACKWARDS 40 FEET TO HOOKUP A TRAILER, I HAD NO APPARENT POWER ASSIST ON BRAKES OR STEERING. A SECOND ATTEMPT TO RESTART THE ENGINE AND BACK UP RESULTED IN THE SAME RESULT, NO POWER ASSIST ON STEERING OR BRAKES. A THIRD ATTEMPT TO MOVE THE TRUCK PROVED SUCCESSFUL. THIS IS FIRST TIME THIS CONDITION HAS APPEARED ON THIS VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10331378May 20, 2010SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500 HD. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED, THE CONTACT WOULD EXPERIENCE ABNORMAL BRAKE FLUID LEAKAGE AND A LOSS OF BRAKING POWER. THE DEALER ADVISED THE FAILURE WAS DUE TO CORROSION AND RUSTING OF THE FRAME WHICH CAUSED THE BRAKE LINE TO RUPTURE. THE DEALER REPLACED THE METAL BRAKE LINES AND THE FRONT CALIBER YET THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,829 AND THE CURRENT MILEAGE 15,853.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330529May 15, 2010SERVICE BRAKES, ELECTRIC
CHEVY SILVERADO 2002. AT LOW SPEEDS STOPPING DISTANCE IS UNEXPECTEDLY INCREASED DUE TO THE ABS PREVENTING A TOTAL STOP DURING DRY CONDITIONS. THIS OCCURRED COMING TO A STOP AT A STOP LIGHT AND COMING INTO A PARKING SPOT. THE PROBLEM HAS OCCURRED INTERMITTENTLY AT LEAST 7 TIMES IN THE WEEKS FOLLOWING THIS FIRST INCIDENT. THE BRAKES ALSO MAKE A GRINDING NOISE AT THE LAST POINT OF BREAKING. I CALLED THE DEALERSHIP AND DESCRIBED THE ABOVE. THEY INFORMED ME THERE IS NO PROBLEM WITH THE ABS UNLESS THE LIGHT IS ON. THEY SAID THEY WOULD HAVE TO KEEP THE TRUCK AND DRIVE IT UNTIL IT EXHIBITED THE PROBLEM. I CALLED THE GM RECALL HOT LINE ON MAY 12, 2010. BASED ON MY VIN HE SAID MY TRUCK WAS NOT INCLUDED IN THE RECALL BUT THAT HIS NOTES SHOWED THAT THE WHEEL SENSOR HAD BEEN INSPECTED AND CLEANED WHEN I HAD THE BRAKES DONE IN 2007. HE OFFERED NO HELP AT ALL. THIS PROBLEM IS SERIOUS AND I WILL BE PULLING THE ABS FUSE TO HOPEFULLY DISABLE THE SYSTEM AND AVOID AN ACCIDENT. IT IS CLEAR FROM THE MANY COMPLAINTS HERE AND ELSEWHERE ALL OVER THE INTERNET THAT THIS IS A SAFETY ISSUE DUE TO A FAILURE THAT GM SHOULD BE RESPONSIBLE FOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330542May 15, 2010SERVICE BRAKES, HYDRAULIC
I DRIVE A 2002 CHEVY SILVERADO 1500. YESTERDAY (5/14/10) I WAS APPLYING MY BRAKES TO COME TO A SUDDEN STOP WHEN SOMEONE CUT OUT IN FRONT OF MY TRUCK. I LOST ALL BRAKING ABILITY WHEN I APPLIED MY BRAKES TO STOP. LUCKILY I WAS ABLE TO STEER AWAY FROM THE ON COMING CAR AND ENDED UP ON THE SIDE OF THE ROAD. I GOT OUT OF MY TRUCK TO CHECK MY BRAKES WHEN I NOTICED A PUDDLE OF BRAKE FLUID UNDER THE FRONT OF MY TRUCK. UPON CLOSER EXAMINATION I NOTICED EXCESSIVE RUST ON THE BRAKE LINE AND BRAKE FLUID WAS FREE FLOWING FROM A RUPTURE IN THE BRAKE LINE THAT WAS HEAVILY CORRODED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330567May 15, 2010SERVICE BRAKES, HYDRAULIC
BRAKE LINE FAILURE DUE TO CORROSION WHILE DRIVING MY 2002 CHEVROLET SILVERADO HD2500 PICKUP. BRAKE PEDAL WENT TO THE FLOOR AND COULD NOT STOP, COULD ONLY STOP BY USING THE EMERGENCY BRAKE. SCARY. THE LINE FAILED THAT FOLLOWS THE FRAME JUST IN FRONT OF THE DRIVERS DOOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330450May 14, 2010SERVICE BRAKES, HYDRAULIC
DURING BRAKING MY 2002 CHEVROLET SILVERADO 2500 HD'S ABS IS ACTIVATED WHEN THE VEHICLE IS ALMOST STOPPED. IT HAPPENS INTERMITTENTLY BUT SEEMS TO BE GETTING WORSE. THE FAILURE HAS NOT YET BEEN REPAIRED. I CONFIRMED WITH CHEVY THAT THERE IS NO OPEN RECALL ON THIS VEHICLE BUT THERE SHOULD BE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10328754May 4, 2010SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING AT 5 MPH, THE CONTACT APPLIED THE BRAKES AND THE ABS SYSTEM SUDDENLY ACTIVATED CAUSING THE BRAKES NOT TO ENGAGE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE FRONT PASSENGER SIDE WHEEL SENSOR. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE REPAIR FOR RECALL 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) HAD PREVIOUSLY BEEN PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE CURRENT MILEAGE WAS APPROXIMATELY 146,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10328570May 3, 2010ELECTRICAL SYSTEM
POSITIVE SIDE POST ON AC DELCO BATTERY CORRODED OFF AND LEAKED SULFURIC ACID ALL OVER TRUCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10327830April 28, 2010SERVICE BRAKES, HYDRAULIC
I SAW THE NEWSPAPER ARTICLE ON THE POSSIBLE BRAKE FAILURE ON 99-03 PICKUP TRUCKS. THIS HAPPENED TO MY SON IN MY 2002 CHEVY SILVERADO IN MY DRIVEWAY WHICH IS ABOUT 100 FEET LONG. HE PUSHED ON THE BRAKES AND THE PEDAL WENT TO THE FLOOR. LUCKILY HE WAS GOING SLOW. THERE WAS BRAKE FLUID IN THE DRIVEWAY. I WAS OUTSIDE AT THE TIME AND GOT IN AND PUMPED THE BRAKES. NONE. I HAD TO HAVE IT TOWED TO A REPAIR SHOP AND THEY REPLACE A DEFECTIVE BRAKE LINE. YOUR ARTICLE HAS MADE ME FEARFUL FOR MY FAMILY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10327920April 28, 2010SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING AT APPROXIMATELY 10 MPH AND ATTEMPTING TO BRAKE, THE ABS LIGHT WOULD NOT ILLUMINATE AND THE ABS WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10327674April 27, 2010SERVICE BRAKES, HYDRAULIC
MARCH 27, 2010 REAR DRIVER SIDE BRAKE LINE BURST ON 2002 CHEVY SILVERADO WHILE ON HIGHWAY. WHEN BROUGHT IN FOR REPAIR 2 NEW CALIPERS WERE NEEDED DUE TO EXTENSIVE CORROSION. REPAIRS CAME TO $617. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10326615April 20, 2010SERVICE BRAKES, HYDRAULIC
I WAS USING MY CHEVY SILVERADO TO TOW MY HORSE TRAILER (HORSE ON BOARD) TO A WEEKEND EVENT. BY THE TIME I ARRIVED AT THE CAMP GROUND I REALIZED THAT MY TRUCK'S BRAKES WERE NOT AS FIRM AS THEY SHOULD BE AND THE BRAKE PEDAL WAS GETTING LOWER AND LOWER. I LEFT MY TRAILER AT THE CAMP AND DROVE MY TRUCK TO A NEARBY GARAGE. A MECHANIC LOCATED A LEAKING BRAKE LINE DIRECTLY BENEATH THE DRIVER'S SIDE DOOR AND NOTED THAT ALL THE VISIBLE BRAKE LINES LOOKED CORRODED. I TOPPED OFF THE BRAKE FLUID AT THE GARAGE AND AFTER MY CAMPING WEEKEND I WAS ABLE TO CAREFULLY DRIVE THE TRUCK AND TRAILER HOME BUT I HAD TO USE THE TRAILER'S BRAKE CONTROLLER TO INCREASE THE TRAILER BRAKING TO ASSIST THE TRUCK BRAKING. DURING THE FOLLOWING WEEK THE TRUCK WAS TAKEN TO A GM DEALERSHIP AND THEY DID A SO CALLED REPAIR BY SPLICING NEW PIECES OF ALUMINUM BRAKE LINE INTO THE CORRODED ORIGINAL LINES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10326404April 19, 2010SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING 45 MPH, THE CONTACT PLACED HIS FOOT ON THE BRAKE PEDAL AND THE SPEED FAILED TO DECREASE. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE LINE WAS LEAKING FLUID. THE CONTACTED FOUND TWO RELATED NHTSA RECALLS, 05V379000 (SERVICE BRAKES, HYDRAULIC, ANTILOCK) AND NHTSA CAMPAIGN ID NUMBER 05V161000 (PARKING BRAKE). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE BRAKE LINES WERE ROTTEN AND THAT THE BRAKE SENSOR WAS CORRODED. THE DEALER WOULD NOT OFFER ANY ASSISTANCE. THE ROAD CONDITIONS MAY HAVE BEEN A FACTOR DUE TO SALT ON THE ROADS. THE FAILURE MILEAGE WAS 140,000. THE CURRENT MILEAGE WAS 142,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10326128April 17, 2010SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
CORRODED BRAKE LINES CAUSED THE FAILURE OF BOTH FRONT AND REAR BRAKES AT THE SAME TIME. INOPERABLE REAR EMERGENCY BRAKES PROVIDED NO EMERGENCY STOPPING ABILITY. REPLACED BRAKE LINES. EMERGENCY BRAKE NOT REPAIRED. I UNDERSTAND THAT TRUCKS WITH MANUAL TRANSMISSIONS WERE RECALLED FOR EMERGENCY BRAKE DEFECT CORRECTION, BUT TRUCKS WITH AUTOMATIC TRANSMISSIONS WERE NOT EVENTHOUGH THEY HAVE THE SAME EMERGENCY BRAKE SYSTEM. MY VEHICLE HAS AN AUTOMATIC TRANSMISSION. NOT CERTAIN WHEN EMERGENCY BRAKES BECAME INOPERABLE, BUT MY GUESS IS AROUND 2004 OR 2005, WITH 60K TO70K MILES. BRAKE LINE RUPTURE WAS IN 2009 AT 156K MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10326160April 17, 2010SERVICE BRAKES, HYDRAULIC
I WAS GOING NORTH ON ROUTE 106, LACONIA, NH IN MY 2002 CHEVROLET SILVERADO PICK UP TRUCK. A SCHOOL BUS IN FRONT OF ME WAS ABOUT TO STOP. WHEN I ATTEMPTED TO STOP MY VEHICLE, THE BRAKES FAILED CAUSING MY VEHICLE TO STRIKE THE BACK OF THE BUS. THERE WAS A TRAIL OF BRAKE FLUID IN THE ROAD PRIOR TO THE POINT OF IMPACT. UPON INSPECTION OF MY VEHICLE THE POLICE OFFICER FOUND BRAKE FLUID LEAKING FROM THE AREA OF THE MASTER CYLINDER. MY VEHICLE SUSTAINED EXTENSIVE DAMAGE AND REQUIRED TOWING. THE BUS RECEIVED MINOR SCRATCHES TO THE REAR BUMPER. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10326028April 16, 2010SERVICE BRAKES, ELECTRIC
ABS LIGHT KEEPS COMING ON AND OFF, WHEN THIS HAPPENS I HAVE NO BRAKES CAUSING ME TO RUN OUT INTO INTERSECTIONS OR PROPERTY. I HAVE CLEANED THE ABS SENSORS 2X AND THE PROBLEM KEEPS PERSISTING THIS HAS HAPPENED 3X NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10326027April 16, 2010SERVICE BRAKES, HYDRAULIC
THE BRAKE LINES ON MY 2002 CHEVY SILVERADO 2500 HD CORRODED AND RUPTURED LEAVING ME WITH NO BRAKES! I WAS ON A CAMPING TRIP IN TENNESSEE AND LUCKILY CAUGHT IT AT THE CAMPGROUNDS. THIS CONDITION COULD HAVE ENDED IN TRAGEDY! I PULL A 33 FOOT FIFTH WHEEL CAMPER AND THE VEHICLE BRAKES ARE A MUST ESPECIALLY GOING DOWN MOUNTAINS! I HAD THE DRIVERS SIDE BRAKE LINE REPLACED IMMEDIATELY AT A GOODYEAR SERVICE CENTER AT A COST OF $180.00! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0