Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#10663063December 9, 2014
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHEN ATTEMPTING TO STOP THE VEHICLE, THERE WAS A VIBRATION COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR DRIVERS SIDE DRUM DETERIORATED AND THE BRAKE SPRING WAS FRACTURED. THE MECHANIC REPLACED THE FRONT ROTORS, THE FRONT PADS, THE REAR DRUMS, THE REAR BRAKE SHOES AND THE SPRING KIT. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE RPMS INCREASED AND THE VEHICLE FAILED TO SHIFT INTO OVERDRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658695November 17, 2014
SERVICE BRAKES
MY PROBLEM STARTED AROUND OCTOBER 25, 2014, A WEEK BEFORE I TOOK IT TO THE DEALERSHIP.. THE BACK BRAKES STARTED TO CHATTER WHEN I APPLIED THE BRAKES. IT WAS COMING FROM THE BACK BRAKES NOT THE FRONT.. THE DEALERSHIP TOLD ME THE INSPECTION SHOWED THE LR WHEEL CYLINDER LEAKING HEAVILY AND CONTAMINATION SHOES. RR ALSO SEEPING. NEC TO REPLACE REAR WHEEL CYLINDERS AND BLEED SYSTEM. REPLACED REAR SHOES AND CLEANED AFFECTED AREAS. RESURFACED DRUMS AND REASSEMBLED. I PAID $514.74 FOR THIS, AND WITH A REWARD CARD, I GOT $15.00 OFF, BRINGING THE TOTAL TO $499.74. I TALKED TO THE SERVICE MGR. FROM HAMILTON CHEVROLET ON 11/7/14, AND HE SAID HE WOULD SEE IF HE COULD GET ME A REFUND FOR HALF OF THE CHARGE, AND SHOULD GET THE CHECK FROM GM IN ABOUT TWO WKS. I FEEL THAT THIS IS A GM PROBLEM, AND WITH ONLY 35, 574 MILES ON MY TRUCK THIS SHOULD NOT HAVE HAPPENED. I AM A 73 YR. OLD RETIRE, AND HAVING TO PAY FOR THIS REPAIR REALLY SET ME BACK. I HAVE OWNED MANY GM VEHICLES, AND HAVE NEVER HAD ANY PROBLEMS. I TAKE CARE OF MY VEHICLES, AND MAKE SURE THEY ARE SERVICED REGULARLY. I WOULD APPRECIATE IT IF YOU COULD LOOK INTO THIS, AND GET BACK TO ME. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654502November 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,814.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653700November 9, 2014
AIR BAGS
SERVICE AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649344October 22, 2014
UNKNOWN OR OTHER, STRUCTURE:BODY, EQUIPMENT ADAPTIVE/MOBILITY
BACKED INTO HAY RAKE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10648497October 17, 2014
STRUCTURE
DASHBOARD CRACKED IN TWO PLACES AT THE AIRBAG ON PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643445October 8, 2014
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, DIESEL
ON OCT 4TH, 2014 I WAS TRAVELING FROM SAN ANGELO, TX TO SAN ANTONIO, TX, IN MY 2011 3500 CHEVROLET DIESEL PICKUP, PULLING OUR 5TH WHEEL CAMPER. WHEN I NEARED JUNCTION, TX I COULD SMELL AN ODOR OF FUEL. ON I-10 EB MILE 456, I NOTICED THAT MY FUEL GAUGE WAS RAPIDLY DROPPING. WHEN I LEFT JUNCTION, THE GAUGE READ HALF FULL. AT MILE MARKER 497, I PULLED INTO A REST STOP, BECAUSE THE FUEL GAUGE HAD DROPPED TO THE EMPTY MARK. I GOT OUT OF THE TRUCK AND COULD SEE THE DIESEL POURING OFF THE BOTTOM OF THE MOTOR. WHEN THE DRIPPING STOPPED I ATTEMPTED TO START THE TRUCK, BUT IT WOULD NOT START. THE STARTER MOTOR WAS RUNNING, BUT THE FUEL TANK WAS COMPLETELY EMPTY. IN THAT DISTANCE THE TRUCK SHOULD HAVE USED FIVE GALLONS OF DIESEL PULLING THE TRAILER. WHICH MEANS THAT ABOUT 14 GALLONS WERE DUMPED ONTO THE HIGHWAY WITHIN 40 MILES. MY TRUCK WAS TOWED TO CECIL ATKISSION CHEVROLET IN KERRVILLE, TX. THE DIESEL TECHNICIAN THERE TOLD ME THAT MINE WOULD BE THE 4TH DIESEL HE RECENTLY WORKED ON WITH A SIMILAR ISSUE. HE EVEN SHOWED ME ANOTHER DIESEL TRUCK THAT HE WAS CURRENTLY WORKING ON, ALSO WITH A FUEL LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640299September 30, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ABOVE THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638562September 23, 2014
VEHICLE SPEED CONTROL
ON 09/22/2014 AT APPROXIMATELY 1610HRS I WAS TRAVELING SOUTH ON I-95 IN THE STATE OF MAINE. I ATTEMPTED TO EXIT THE HIGHWAY NEAR SIDNEY, ME. I TAPPED ON THE BRAKE TO CANCEL THE CRUISE CONTROL. AS I BRAKED MY VEHICLE ATTEMPTED TO SPEED UP. WHEN I APPLIED THE BRAKE MY VEHICLE DOWN SHIFTED AND ATTEMPTED TO MAINTAIN ITS SPEED. THIS SITUATION NEARLY CAUSED ME TO HAVE AN ACCIDENT AND TOOK AGGRESSIVE BRAKING TO STOP THE VEHICLE. ON 09/23/2014 I ATTEMPTED TO HAVE THIS SITUATION DOCUMENTED AT FRANK GALOS CHEVORLET IN SACO, ME. THEY REFUSED TO DOCUMENT THE PROBLEM. I CALLED GENERAL MOTORS AT 1-800-222-1020 AND HAD THE PROBLEM DOCUMENTED. COMPLAINT # [XXX]. THIS INCIDENT COULD HAVE BEEN A NEAR DEATH OR SERIOUS INJURY ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638005September 22, 2014
FUEL/PROPULSION SYSTEM
TANK WAS FILLED TO LESS THAN 1/2 TANK AND AFTER STOPPING AT LOCATION AND RESTARTING VEHICLE. FUEL LEVEL READ EMPTY. FUEL LEVELS AND COMPUTER SYSTEM NOT ACCURATE. MULTIPLE OCCURRENCES. I DID SPEAK WITH THE DEALERSHIP AND THEY "THINK" IT COULD BE THE FUEL PUMP. IT HAS BEEN DOING THIS SINCE THE INITIAL PURCHASE. NEW VEHICLE STATUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638009September 22, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
ONCE THE VEHICLE IS IN PARK IT IS SITTING UP AND AFTER PUTTING THE VEHICLE IN REVERSE AND STARTING TO DRIVE THE VEHICLE LOWERS TO THE GROUND. THE VEHICLE PULLS WHEN DRIVING AND CAUSES AN ADDITIONAL PULL ON THE ENGINE AND FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631987September 9, 2014
SERVICE BRAKES, AIR BAGS
I WAS DRIVING AND WAS PULLING INTO A PARKING SPOT AND THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN AND COMING TO A STOP CAUSING IT TO COLLIDE WITH THE BRICK BUILDING I DO NOT WHAT THE TRUCK SPEEDED UP TO BUT BOTH OF THE AIRBAGS WENT OFF AND I MISSED A LITTLE 5 YEAR OLD GIRL BY ABOUT 2 INCHES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10617808July 30, 2014
AIR BAGS
I HAD CLOSED ONE OF MY DOORS ON THE DRIVER SIDE WITH PRETTY STRONG FORCE (SLAM), AND THE SIDE CURTAIN AIRBAGS DEPLOYED ON BOTH THE DRIVER AND PASSENGER SIDES. THE SEATBELT PRE-TENSIONERS ALSO LOCKED UP. THE AIRBAG NEARLY MISSED STRIKING MY PASSENGER WHO WAS SEATED IN THE PASSENGER SEAT WHEN IT OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615359July 22, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. THE SPARE TIRE ROLLED INTO INCOMING TRAFFIC AND OTHER DRIVERS WERE FORCED TO SWERVE TO AVOID AN ACCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 09/02/14*LJ THE CONSUMER STATED THE CABLE SNAPPED OFF INSIDE THE PULLEY SYSTEM. THE TIRE HIT THE RESCUE HITCH. THE BACK OF THE TRUCK JUMPED INTO THE AIR. UPDATED 11/6/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610050July 12, 2014
ENGINE
THE AUTOMATIC BELT TENSIONER PULLEY IS IN THE PROCESS OF GOING OUT. THE PULLEY ITSELF IS SLOWLY SUFFERING FROM A HIGH PITCHED WHINING NOISE WHICH IS CAUSED BY BEARING FAILURE. WITH THE CURRENT MILEAGE THE PART IN QUESTION SHOULDN'T BY ANY MEANS BE FAILING, THE TENSIONER WORKS FINE BUT THE PULLEY WOBBLES A BIT TOO MUCH. IF THE PULLEY CONTINUES TO WOBBLE MORE AND FINALLY RESULTS IN CATASTROPHIC FAILURE IT CAN SHRED THE SERPENTINE BELT WHICH WILL RENDER THE VEHICLE USELESS OR EVEN BECOME A DANGER TO ANY AND ALL OCCUPANTS IN THE VEHICLE ESPECIALLY IF IT FAILS ON THE HIGHWAY. IF THE BELT GOES OUT IT CAN BEND OTHER PULLEYS OR SHEAR OFF PULLEYS, BOLTS, OR EVEN BEND THE HARMONIC BALANCER (ENGINE VIBRATION DAMPENER) WHICH WOULD RESULT IN A BLOWN OR SEIZED UP ENGINE. I'LL ALSO ADD THAT THE BELT COULD CAUSE A FIRE IF IT GETS WEDGE BETWEEN OTHER SPINNING PULLEYS AT THE TIME OF THE PULLEY'S BEARINGS OVERHEATING AND THE PULLEY EITHER BREAKING OFF OR CAUSING THE BELT TO SHRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609109July 8, 2014
SERVICE BRAKES
SINCE ABOUT 16,000 MILES, MY REAR BREAKS HAVE BEEN SQUEAKING. THE CHEVY DEALER HAS CLEANED THE BREAKS TWICE NOW AND IT HAS RESOLED THE PROBLEM FOR A FEW MONTHS, BUT HAS ALWAYS RETURNED. EACH TIME THEY CLEANED THE REAR DRUM BREAKS, THEY STATED THERE WAS EXCESSIVE BREAK DUST. THERE CLEARLY IS AN ISSUE WITH THIS YEAR MODEL AND THE REAR DRUM BREAKS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608347July 5, 2014
AIR BAGS, SEAT BELTS
CAR PULLED OUT FROM GAS STATION INTO PATH OF MY VEHICLE STRIKING IT IN LEFT REAR QUARTER PANEL AND LEFT REAR WHEEL. MY TRUCK SPUN TO THE LEFT STRIKING A SEMI TRUCK TOTALED MY TRUCK HEAVY FRONT END DAMAGE. INJURY TO MY STEPSON WHO WAS THE DRIVER. AIR BAGS NEVER DEPLOYED NOR DID SEAT BELTS KEEP HIM IN PLACE ALLOWING HIM TO HIT HIS HEAD ON THE ROOF OF THE TRUCK CAB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10607261July 1, 2014
AIR BAGS
MY VEHICLE WAS FORCED OFF THE ROAD BY ANOTHER VEHICLE CAUSING MY VEHICLE TO HIT A LIGHT POLE HEAD ON. NO AIR BAGS DEPLOYED. DRIVER AND PASSENGER SUFFERED INJURY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10607262July 1, 2014
SERVICE BRAKES
ACCELERATING FROM A STOPPED POSITION AT TRAFFIC LIGHT APPROX 1.5 VEHICLE LENGTHS BEHIND ANOTHER VEHICLE. VEHICLE IN FRONT OF MINE DID NOT MOVE. PRESSED BRAKE PEDAL WITH MAX PRESSURE. BRAKES DID NOT FULLY ENGAGE CAUSING CONTACT TO BE MADE WITH OTHER VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10605516June 24, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, FUEL LEAKED CONTINUOUSLY ONTO THE GROUND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THEN TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THERE WAS A CRACK IN THE FEEDER FUEL LINE. THE VEHICLE WAS REPAIRED. THE FAILURE OCCURRED AFTER FUEL WAS DISPENSED INTO THE FUEL TANK TO THE FULL CAPACITY. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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