Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11545604September 20, 2023
STEERING
When started vehicle, ECS warning came on dash, slippery drive icon came on dash & Service Power Steering, Drive With Care came on dash. Was unable to steer vehicle as no power steering. Turned off vehicle, checked fluid levels, everything full & no leaks under vehicle. Started vehicle & no warnings and no issue, was able to drive home. Has under 25k miles, serviced regularly & has all original tires/parts from dealer when purchased. I'm the only owner of this vehicle. Have called dealership that does my service & no call back yet regarding this issue. Have not had this issue happen but this one time so far with no prior warning. Anything with steering issues could pose a hazard for the driver & is unsafe. No recalls have been sent out for this either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544240September 13, 2023
TIRES:TREAD/BELT
Front driver ( PJB9 C21V 0619 ) and passenger ( PJB9 C21V 0419 ) tires are wearing uneven with correct alignment. Severe feathering, rought riding, and loud road noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543301September 7, 2023
POWER TRAIN
While accelerating vehicle has a hitch and/or grinding sound like the transmission is slipping and/or can’t get in gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542506September 4, 2023
POWER TRAIN
Transmission will occasionally shift hard, “buck”, jerk and shake the vehicle. Problems also encountered when shifting from reverse to drive, when completely stopped, the vehicle will jerk and shake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542428September 3, 2023
FUEL/PROPULSION SYSTEM
Car seems to be having Same issue it was recalled for previously. It powers on but once pushed the start button it does not start it makes a clicking sound and gives a code it was previously recalled for
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542230September 2, 2023
ELECTRICAL SYSTEM
I purchased the 2019 Chevy Silverado 2500 Duramax on July 3rd with 60,000 miles on it and it is in great condition and so great for the price. Then about a week later I had to pull a trailer and it started to ding and say Warning check trailer wiring and then it would say trailer connected and it would go back and fourth ever 5 seconds and would be dining the whole time. I had to drive like that for 4 plus hours and it was very distracting. I was not able to check my speed, get phone calls, control my volume, and many other things which makes me very mad. This is a safety hazard for people in the vehicle and people around us. I really this that Chevy should make this a recall because there are so many people that have this problem and it is very dangerous for people because it makes you take your eyes off the road so much. There are a lot of people that will not tolerate listening to the dinging noise and they will unplug the trailer and they will have no break lights nor blinkers because they do not want to listen to it and that is even worse. Especially when there is a lot of traffic people are not able to see if you are breaking or not and that is when accidents occur. If a lot of people keep having this happen they will on want to buy these vehicles anymore that is where I am at. I am thinks about getting rid of it and staying away from Chevy and GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542125September 1, 2023
ELECTRICAL SYSTEM, STEERING
I first noticed jerking in my steering two days later the power assist failed. It was almost impossible to steer the vehicle. Luckily I was just leaving my drive. Next time I was in the vehicle the power assist for the steering worked fine, went online and found a video that makes the repair was a body to frame ground strap. This braided copper ground strap from frame to body is located right behind the passengers front wheel. It is subject to salt and corrosion. My vehicle only has 40,000 miles on it and I do have a picture of the failure cost me $10 to repair it shame on GM for putting this critical ground just behind the front tire exposed to salt and corrosion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541816August 31, 2023
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while the vehicle was shifted into park(P), the transmission erroneously jumped into reverse(R). Additionally, while driving at unknown speeds, the vehicle shimmied. The vehicle also unintendedly downshifted. The vehicle failed to accelerate at above 40 MPH. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the torque convertor and drive shaft needed to be replaced. The drive shaft was replaced but the failure recurred. The vehicle was taken to another local dealer, Balise Chevrolet Buick GMC (440 Hall of Fame Ave, Springfield, MA 01105 (413) 233-4668) where it was diagnosed and determined that the tires needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer and informed provided warranty information. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540900August 26, 2023
POWER TRAIN
vehicle experiences a vibration or 'shudder' when accelerating and when maintaining a constant speed. The shudder is coming from the transmission. There could be a safety concern should the transmission fail during operation. The dealer has confirmed the problem and performed a fluid flush. However, the problem remains. No warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540015August 22, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
When pulling off or slowing down, there's hesitation, jerking, and kicking or slamming going in or out of gear. Was passing a vehicle one day and it started going, then lost acceleration. I put it to the floor, still no acceleration. My Abs/Traction light came on, the rear end started like bouncing, or something with traction. As I pulled over, the abs/traction light went off. A few times we complained about it, they looked at it, but said they couldn't find nothing wrong with it. It's still happening and it is dangerous. I have a 17 yr old Autistic son, I drive him everyday to school, almost 4 hrs a day. We bought the truck cause we needed something reliable. But now that our warranty is up we can't afford to get it fixed. They made sure to let us know about our warranty was out. But at the time they looked at it, we had warranty. But when it came to get it looked at it would take days, and we needed a rental but they never had one, so we would have to wait till they had an opening. Please help thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539083August 17, 2023
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The vehicle was taken to the dealer, where it was diagnosed that the shifter cable needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538606August 15, 2023
POWER TRAIN
The transmission totally failed on my 2019 Chevy Trail Boss Z71 at 72115 Miles. It failed while on the freeway. I paid to tow it to Atlas Transmission. I paid $4536 cash for a total rebuild. After it was fixed it started to fail again because they used rebuilt GM parts. I Traded the truck in to buy a Dodge Ram.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538289August 14, 2023
POWER TRAIN, ELECTRICAL SYSTEM, STEERING
There is a vibration that is randomly felt. Over the last year I have replaced struts shocks control arm control arm bushings sway bar link sway bar link bushings tires twice and the vibration just keeps increasing to the point it's doing it now when I turn or take bends in the highway. There is now a flat spot in a tire feel when going it slower speeds to be added to the vibration that happens later on obviously related. This is either from my understanding going to be axle or driveshaft it's going to get looked at today since there's nothing left underneath to repair. This has ruined a pair tires I bought last year for $1,500 in September and probably well on its way to ruining the tires that I've just put on last week for $2,400. There is a hesitation a lack of response and a vibration. As far as the electrical goes it makes this very weird buzzing sound very randomly it's only happened about four times it's loud and it can't be explained. Also sometimes the radio and the AC just turns on and there's no key in the car and I've had the door open for a few minutes. Sometimes after turning it off he'll turn everything off but turn it all back on again no key in. Sometimes I can turn the stereo off and it makes a whistling buzzing sound and it's not even on. As far as any light indicators on the dash for any of this no never had a one. I have completely taken care of this vehicle with the transmission flush and will changes and everything that it's supposed to have and I put a lot of money in it since I've had it in a year but I shouldn't have to on 2019 and it's still experiencing the same problems and I have plenty of documentation. As far as date of occurrence it's been continual and random since I bought the truck in June of 2023 from a local dealership called Lokey
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538049August 11, 2023
UNKNOWN OR OTHER
Not really a safety concern but the backup camera worked for about a year, then got foggy during wet weather and completely useless in winter here in Anchorage, it was still foggy the following summer and then it went completely off and the following message appeared on the screen: service rear vision system. Of course it’s out of warranty now. I just think they should last more than a year or two in fact I’m still paying for my truck and a good feature that is really unimpressive. Thanks for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536912August 7, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Loss of power/misfire on cylinder 6 Diagnosis is cam/lifters. 8/4/2023 120k miles. Shift to park warning at 60,000 miles. continues. Max speed held to 65mph due to abs system???? for 10 minutes at approximately 90k miles. Park assist failure (complete) at approximately 80k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536427August 4, 2023
POWER TRAIN
GEAR SLAMMING INTO LOW GEAR FROM DRIVE, JERKS, WILL NOT COME OUT OF LOW GEAR. WARMING LAMP COMES ON. HAPPENED 3 TIMES WITHIN 3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535770August 1, 2023
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the vehicle failed to exceed 43 MPH. Additionally, the check engine warning light was illuminated, with the "Service ESC", "Service ABS", "Service Traction Control" and "Service Brakes" messages displayed. The vehicle was taken to the local dealer who diagnosed that the brake master cylinder and electronic brake module were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 57,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535429July 31, 2023
STEERING
While driving home from church the vehicle suddenly lost power steering when making a right hand turn. I had to go into the opposite lane to make the turn. Fortunately there were no other vehicles in the other lane and I was not far from home . There were no warning lights displayed during the incident. When restarted the truck the same day the power steering was working again. The the next day I started to drive out of my drive way and I finally got a message on my dash that said "Service power steering no assist soon". I called to have it service, but cannot get for 2 weeks. I called chevy customer service to inform them of the incident. They suggested having it serviced by a chevy dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535009July 28, 2023
ENGINE
Engine failure at 86370 miles while driving down the highway. Towed to Sullivan Tire, mechanic found 2 bad cylinders and the lifters had destroyed the cam, requiring a total engine replacement. This mechanical failure of the engine was sudden and unexpected, placing myself, my children, and other drivers at risk of injury on a very busy highway (MA-24). Discussing this with the mechanic (Sullivan Tire), this malfunction has been confirmed by a GMC certified dealer and service shop (McLaughlin Chevrolet) that there are several other Chevrolet/GMC vehicles that GMC technicians and third-party technicians that are reporting have had the same mechanical failure in the engine. I am unaware if this has been inspected by the manufacturer. It has only been inspected by third-party technicians at Sullivan Tire in Bridgewater, MA. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535020July 28, 2023
POWER TRAIN
Transmission failure at ~90700 miles. Transmission failed while driving home from work on US-95 on 26 July 2023, placing myself and other drivers at risk of accident and injury due to vehicle unable to shift gears at higher speeds. This problem was confirmed by Sullivan Tire mechanics, who also spoke with mechanics at McLaughlin Chevrolet, who have stated that they have received vehicles for repair and replacement for the same mechanical failure. I am currently waiting on insurance to inspect this issue. The malfunction indicator light (MIL) did come on the information center at the same time the problem appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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